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ControlPoint 8.7 - Administration Guide

Preface Configuring the Environment in Which ControlPoint Will Run The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License Granting ControlPoint Access to Web Applications and Content Databases Configuring ControlPoint Services Using Discovery to Collect Information for the ControlPoint Database Cache Using Sensitive Content Manager Services Setting Sensitive Content Manager EndPoints and Managing Scanning Preferences Managing ControlPoint Configuration and Permissions Modifying ControlPoint Configuration Settings
Changing Default Settings for Actions and Analyses Changing Default Settings to Improve Application Performance Audit Log Configuration Settings Changing Settings for Anomalous Activity Detection Restricting Functionality for Members of the Business Administrators Group Changing Default Settings for ControlPoint User Groups Changing Settings to Improve Discovery Performance Changing Settings to Accommodate Special Environmental Factors Changing Default Settings for Navigation Managing Site Provisioning Settings Specifying Global Settings for ControlPoint Policies Setting Preferences for the ControlPoint Scheduler Miscellaneous and Custom Configuration Settings Special-Purpose Configuration Settings
Changing Trace Switch Logging Levels Archiving SharePoint Audit Log Data Troubleshooting
ControlPoint Log Files Troubleshooting Configuration Errors Troubleshooting the ControlPoint Application Interface Troubleshooting Discovery Troubleshooting SharePoint Users and Permissions Troubleshooting Site Provisioning Troubleshooting ControlPoint Operations

ASP.NET Session Has Expired

Issue

After drilling-down several times from the results of a ControlPoint analysis, the following text appears in the Results section of the original analysis:

ASP.NET session has expired

Reason

If you had checked the parameter Open drill-downs in new window, when you drill-down in analysis results ControlPoint limits the number of these windows that can be opened at one time.

Resolution

Keep the number of open windows to within the allowable limit.  (Ten is the ControlPoint default, but ControlPoint Application Administrators can change this value.

 

Too Many Rows to Display

Message

This report has more rows than the current row limit of xxxxx. You can raise the limit. You can also narrow the scope or parameters of the analysis

Resolution

If you receive this message, try modifying the parameters to further narrow the scope of your search/analysis.

ControlPoint Application Administrators can increase the maximum number of rows returned by an analysis,

 

Download as .csv: No Cached Data for Download

Issue

Upon clicking the Download as .csv link from the results of a ControlPoint search or analysis, the following message displays:

Error:  No cached data for download

Reason

The time period during which ControlPoint holds search or analysis results in the server's cache has expired.

Resolution

Re-run the search or analysis and complete the download to csv while the data is still in cache.

NOTE:  By default, ControlPoint holds results data in cache for 20 minutes.  ControlPoint Application Administrators can, however, specify a different length of time.

 

Export Results to Excel: "The file you are trying to open is in a different format..."

Issue

When an attempt is made to save search or analysis results to an Excel file via the results toolbar, the following message displays:

The file you are trying to open, '[file_name].xls', is in a different format than specified by the file extension.  Verify that the file is not corrupted and is from a trusted source b efore opening the file.  Do you want to open the file now?

Possible Reason

Security settings are insufficient for the ControlPoint Service account's Temp folder on the We b front-end server.

Resolution

1Log into the Web front-end server where ControlPoint is installed.

2Navigate to the Temp folder.*

3Make sure the group Authenticated Users has Full Control permissions

*Note that, as shown in the examples below, the precise location of the appropriate Temp folder depends on your server configuration.

Authenticated users

 

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