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ControlPoint 8.7 - Administration Guide

Preface Configuring the Environment in Which ControlPoint Will Run The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License Granting ControlPoint Access to Web Applications and Content Databases Configuring ControlPoint Services Using Discovery to Collect Information for the ControlPoint Database Cache Using Sensitive Content Manager Services Setting Sensitive Content Manager EndPoints and Managing Scanning Preferences Managing ControlPoint Configuration and Permissions Modifying ControlPoint Configuration Settings
Changing Default Settings for Actions and Analyses Changing Default Settings to Improve Application Performance Audit Log Configuration Settings Changing Settings for Anomalous Activity Detection Restricting Functionality for Members of the Business Administrators Group Changing Default Settings for ControlPoint User Groups Changing Settings to Improve Discovery Performance Changing Settings to Accommodate Special Environmental Factors Changing Default Settings for Navigation Managing Site Provisioning Settings Specifying Global Settings for ControlPoint Policies Setting Preferences for the ControlPoint Scheduler Miscellaneous and Custom Configuration Settings Special-Purpose Configuration Settings
Changing Trace Switch Logging Levels Archiving SharePoint Audit Log Data Troubleshooting
ControlPoint Log Files Troubleshooting Configuration Errors Troubleshooting the ControlPoint Application Interface Troubleshooting Discovery Troubleshooting SharePoint Users and Permissions Troubleshooting Site Provisioning Troubleshooting ControlPoint Operations

Troubleshooting Configuration Errors

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Configuration errors generally display in the right (workspace) pane, when you first open the ControlPoint application or when you attempt to run a ControlPoint operation.

 

Blank Page/Unexpected Error

Possible Reason

If you attempt to open ControlPoint and a blank page displays (with or without a message such as Error or An unexpected error has occurred) it may because your farm uses multiple Web front-end servers and you failed to properly configure the ControlPoint application for all of them.  

Resolution

Make sure that the ControlPoint application has been configured for all Web front-end servers.  See the Metalogix ControlPoint Advanced Installation Guide for details.

Could Not Load File or Assembly

Parser Error Message

Could not load file or assembly "System Web Extensions.  Version - ...

Assembly error

Reason

If you see this error as soon as you open ControlPoint, the applicable version of the .NET Framework has not been installed on all of the Web front-end servers in your farm.

Resolution

Make sure the version of the .NET Framework that is appropriate for your SharePoint version is installed on all Web front-end servers in your farm.

 

If You Cannot Resolve a Configuration Error

Contact Quest Support. Have the contents of the ControlPoint web.config file readily available so that the Technical Support Specialist can better assist you.

 

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