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ControlPoint 8.7 - Administration Guide

Preface Configuring the Environment in Which ControlPoint Will Run The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License Granting ControlPoint Access to Web Applications and Content Databases Configuring ControlPoint Services Using Discovery to Collect Information for the ControlPoint Database Cache Using Sensitive Content Manager Services Setting Sensitive Content Manager EndPoints and Managing Scanning Preferences Managing ControlPoint Configuration and Permissions Modifying ControlPoint Configuration Settings
Changing Default Settings for Actions and Analyses Changing Default Settings to Improve Application Performance Audit Log Configuration Settings Changing Settings for Anomalous Activity Detection Restricting Functionality for Members of the Business Administrators Group Changing Default Settings for ControlPoint User Groups Changing Settings to Improve Discovery Performance Changing Settings to Accommodate Special Environmental Factors Changing Default Settings for Navigation Managing Site Provisioning Settings Specifying Global Settings for ControlPoint Policies Setting Preferences for the ControlPoint Scheduler Miscellaneous and Custom Configuration Settings Special-Purpose Configuration Settings
Changing Trace Switch Logging Levels Archiving SharePoint Audit Log Data Troubleshooting
ControlPoint Log Files Troubleshooting Configuration Errors Troubleshooting the ControlPoint Application Interface Troubleshooting Discovery Troubleshooting SharePoint Users and Permissions Troubleshooting Site Provisioning Troubleshooting ControlPoint Operations

Site Provision Request Workflow Failed on Start

Issue

The SharePoint workflow associated with Site Provisioning is configured to start automatically but the Workflow Status column of the Site Provisioning Manager grid, shows a status of Failed on Start.

Possible Reason

Configuration information for the SharePoint workflow components that support automatic starting must be added to ControlPoint.

Workaround

You may need to start the workflow manually.  You can access the Workflow page for the Site Creation Requests list via the [Workflow] button on the Manage Provisioning Requests page.  

 

Provisioning Requests Manager: Workflow Status Column is Blank

Issue

In the Site Provision Request Manager, the Workflow Status column is blank for all requests

Site Provisioning Workflow Status NULL

Possible Reason

·The Value of the ControlPoint Setting does not match the name of the workflow used for Provisioning request processing.

OR

·WorkFlowName is correct, but the workflow has not been started.

Solution

Make sure the WorkFlowName is the same as the name of the workflow used to process Provisioning requests and that the workflow has been started.

 

Troubleshooting ControlPoint Operations

 

Not All ControlPoint Actions and Analyses Are Available to Me

Possible Reason(s):

·You have permissions for customized ControlPoint menus that do not include all features.

·You are running SharePoint Foundation and are missing features only available for SharePoint Server (for example, features that rely on the use of certain Service Applications)

·If the Site Collection Activity Analysis, Trend analyses, and parameters that rely on information collected for the ControlPoint cache are grayed out, the ControlPoint Discovery Service may not be configured or started.

 

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