ControlPoint 8.7 - Administration Guide

"Discovery is Being Performed Now, Cannot Start"

Message

Discovery is being performed now, cannot start.

Possible Reason

You manually cancelled an interactive Discovery job, then tried to re-run it immediately.

When you cancel a Discovery job, as time is needed to roll back changes that the job was in the process of collecting for the cancelation to be fully processed.

Resolution

Wait several minutes before attempting to re-run Discovery.

If You Cannot Resolve a Discovery Issue

Contact Quest Support.  Have the contents of the ControlPoint Administration Log (xcAdmin.log)and the Logged Errors Report readily available so that the Technical Support Specialist can better assist you.

Troubleshooting SharePoint Users and Permissions

Cannot Locate SharePoint Users Authenticated by Alternate (non-Active Directory) Methods

Issue

Attempting to select alternate authentication-based users on which to run a ControlPoint operation but unable to browse for or validate them.

Possible Reason(s)

·The ControlPoint application has not been configured to recognize the alternate authentication provider.

·The scope of your action or analysis encompasses more than one Web application.

Resolution(s)

·Make sure the ControlPoint application has been configured to recognize the alternate authentication provider(s) used in the farm.   See Configuring ControlPoint to Recognize Alternate Authentication Providers.

·Either:

§limit the scope of your operation to a single Web application

OR

§if the operation is one that can be run on unvalidated users, manually enter (rather than browsing for) the user's name and omit the validation.

See "Special Considerations for Selecting Alternate Authentication-based Users" in the topic Selecting Users on Which to Perform a ControlPoint Action or Analysis in the ControlPoint User's Guide.