In this case, you would correct the credentials that are specified for the task. For more information, see Updating Default Credentials for Tasks .
Usually the root cause is a DCOM problem. Before a task can perform the gathering work, the task job is created using the specified account. If task creation fails, the task does not appear in the task view. You must correct the credentials used by DCOM for the tasks to execute correctly. For more information, see Updating the Task Processor DCOM Credentials .
The first location is in the Windows Service Control Manager (SCM). This is the location in which all Windows Services are defined, along with the security context under which the service runs. You can access the SCM in different ways. The simplest way is to select Control Panel | Administrative Tools | Services.
1 |
In the list of Windows services, select the Quest MessageStats Scheduler Service. |
2 |
Right-click and select Properties. |
3 |
Click the Log On tab and update the password. |
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