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MessageStats 7.8.1 - Administrator Guide

Table of Contents

What is MessageStats?

What is MessageStats?

The MessageStats Components

MessageStats Process Overview Example: Creating an Initial Task for an Exchange Environment

MessageStats Information Sources

How Does MessageStats Gather Information?

Gathering Microsoft Exchange Data Gathering Exchange Tracking Logs Sources of Exchange Object Information

Storing Data in the Database Reporting on Data Where to Go from Here

Using the Console Interface

Introducing the MessageStats Console MessageStats Node MessageStats Server Node Database Management Node Exchange Organizations Node

Servers Node

MessageStats Reports Node Support Node Regions Node

Creating Regions Editing Regions Deleting Regions

Task Execution Servers Node

Available Options for Task Execution Servers

Available Options for Tasks Expanding Tasks in the Task Activity View

Cancelling Tasks Reviewing and Saving Task Activity Logs Status Icons

Where to Go from Here

Creating a Connection to Exchange

Connecting to an Exchange Organization Viewing Connected Exchange Organizations

Renaming an Exchange Organization

Creating Gathering Tasks

About the Create Task Wizard

Intelligent Gathering for Exchange Creating a Default Gathering Task

Creating Additional Gathering Tasks Configuring Tasks to Run on a Regular Schedule Forcing an Update on Demand for Exchange

Default Gatherings

About the Exchange Default Gathering Task Creating an Initial Task for Exchange

Setting a Default Gathering to Run on a Schedule

Exchange Default Gathering Task Template Details

Selecting the Task Template Setting the Date Range for Tracking Logs Specifying the Task Execution Server Scheduling the Task Enabling Task Logging for Support Specifying Credentials for a Task Selecting a Gathering Server Selecting a Server for Collecting Mailbox Data

Observing Task Progress

Extending Gathering Tasks

Beyond the Default Gathering Defining Financial Chargeback Gathering Exchange Public Folders

Troubleshooting a public folder gathering

Gathering Content and Attachment Information

Gathering Mailbox Content and Attachments

Selecting Mailbox Items Applying Content Filters Applying Attachment Filters

Gathering Public Folder Content and Attachments

Selecting Public Folder Items Applying Content Filters Applying Attachment Filters

Regathering Exchange Tracking Logs

Setting the Tracking Log Date Range

Configuring Audits

Transport-Level Audits Storage-Level Audits

Managing Audited Information

Considerations for Performing Audits

Setting MessageStats Server Properties

Configuring the MessageStats Server

Specifying the MessageStats Database Settings Configuring Service Logging Setting Up Archiving for Service Logs Specifying Reports IIS Settings Updating Security Credentials for the Scheduler Service

Setting Configuration Properties

Setting General Configuration

Creating Server Roles for Exchange

Setting Exchange Organization Properties

Introducing Exchange Organization Properties Setting General Organization Properties

Selecting a Tracking Log Archive Location

Setting Properties for a Specific Exchange Organization

Identifying Internal SMTP Namespaces Identifying Internal IP Addresses Identifying Mailboxes for Mailbox Auditing Auditing Subject Text in Messages Configuring Internet Domain Auditing Excluding Mailboxes from Gatherings Setting a Threshold for Delivery Time Audits Changing the Exchange Connection Server Selecting a Separate Gathering Server Selecting a Server for Legacy Public Folder Gathering Viewing Task Membership for an Organization Gathering Distribution Group Membership Information Selecting Servers for Tracking Log Archiving

Setting Exchange Server Properties

Setting Properties for an Exchange Server

Assigning a Server Role for Reports Setting Server Thresholds for Reports Selecting a Server for Mailbox MAPI Gathering Selecting a Server for Legacy Public Folder MAPI gathering Viewing General Information for a Server Viewing the Task Membership for a Server Setting an Exchange Server to Archive Tracking Logs

Setting Task Execution Server Properties

Configuring Task Execution Servers

Viewing the Default Task Execution Server Specifying Paths for Task Log Files Setting Up Archiving for Task Logs Configuring Task Processors Modifying Task Processor DCOM Credentials

Setting Task Default Properties

Introducing Task Default Properties

Changing Task Credentials Changing the Schedule for a Task Enabling Task Logging Setting Task Retry Attempts Setting Financial Chargeback Amounts Setting Delivery Time Thresholds Configuring the Tracking Log Cache Using the Default Configuration

Compressing Tracking Log Files

About Compressing Exchange Tracking Logs

Using the MessageStats Compression Tool Files Included in the Compression Tool

Installing and Configuring the Compression Tool

What Happens When You Run QMSDeployment.exe?

Using the MessageStats Reports Console

Introducing MessageStats Reports

Types of Reports

Accessing the Reports

MessageStats Reports Features

Setting Security for Reports

Role-based Security File-System Based Security

Performance Considerations for MessageStats Reports Best Practices for Report Performance

Database Management

About the MessageStats Database Managing your MessageStats Database Using Database Management

Database Management Statistics Deleting Historical Data

Configuring a Data Aging Task

Database Maintenance—Reindexing and Defragmenting the Database

Reindexing the Database Tables Defragmenting the Database

Deleting Object or Report Data

Deleting Report Data Deleting Object Data

Clearing the Database

Appendix A:Microsoft ASP.NET Configuration Issues

Repairing IIS Mappings for ASP.NET

Appendix B: Gathering Task Dependencies

MessageStats Gathering Tasks for Exchange

Appendix C:Troubleshooting Permission Problems

What are the Symptoms of a Permissions Problem? Updating Scheduler Service Permissions

Updating the Scheduler Service Security Context Updating the Scheduler Service DCOM Credentials

Updating MessageStats Tasks Permissions

Updating the Task Processor DCOM Credentials Updating Default Credentials for Tasks

Setting an Exchange Server to Archive Tracking Logs

Tracking log archiving is a feature that compresses and archives Exchange tracking log files. Using the Tracking Logs tab, you can enable the selected Exchange server for archiving. If you are archiving the tracking logs, the tracking logs are archived in the location that was specified using the Tracking Log Archive property tab. For information, see Selecting a Tracking Log Archive Location .

To set an Exchange server for archiving

1

Expand the Exchange Organizations node in the treeview, select and expand an Exchange organization.

2

Select an Exchange server.

3

Right-click and select Properties.

4

Select the Tracking Logs tab.

5

Ensure that the shares shown as the locations for the source tracking log files are correct.

Table 2. Specifying the tracking log location.
Share	Location
Tracking log share	Specifies the location where MessageStats looks for new tracking logs. You can edit this field to specify a UNC path to a different location. This option may be relevant if you have configured your Exchange server to store the tracking log files to member/file servers or in a non-default directory. If you edit the default path to a remote share, you must precede the share name with “\\”.
Alternate tracking log share	Specifies any alternate location where tracking log files reside. This share does not indicate where you want to place archived logs; instead, it indicates where tracking log files already exist.

6

Select the Archive Tracking Logs check box and click Apply.

For information about the steps that MessageStats performs for archiving, see What is the Workflow for Archiving? .

Setting Task Execution Server Properties

•

Configuring Task Execution Servers

•

Viewing the Default Task Execution Server

•

Specifying Paths for Task Log Files

•

Setting Up Archiving for Task Logs

•

Configuring Task Processors

•

Modifying Task Processor DCOM Credentials

Configuring Task Execution Servers

Task execution servers are servers on which you have installed MessageStats task processors. In a complete installation, the task processors are installed on the same server as the MessageStats Scheduler Service and the MMC console.

In a distributed installation, the task processors might be installed on several additional computers. For each MessageStats instance, there is one MessageStats Scheduler Service that launches the task processors, regardless of where the task processors are located.

Using the properties tabs, you can select a different default task execution server, change the location to which task log files are written, configure archiving for task log files, or set the maximum number of task processors that can run on the task execution server.

The task execution servers are displayed under the Task Execution Servers node in the treeview.

To access task execution server properties

1

Select the task execution server and right-click.

2

Select Properties.

The following Task Execution Server properties tabs are available:

•

Summary. See Viewing the Default Task Execution Server .

•

Task Logging Paths. See Specifying Paths for Task Log Files .

•

Task Logging Archive. See Setting Up Archiving for Task Logs .

•

Task Processors. See Configuring Task Processors .

•

DCOM Credentials. See Modifying Task Processor DCOM Credentials .

Viewing the Default Task Execution Server

In a MessageStats implementation with several task execution servers, you can use the Summary tab to view whether this server is the default task execution server. This server is used as the default server when you create new tasks.

Table 1. Viewing the default Task Execution Server.
Option	Definition
Server Name	Shows the name of the selected Task Execution Server.
Is Default Task Execution Server	If the displayed server is the default task execution server for new tasks, this option is selected.

To set the default task execution server, you must right-click on a Task Execution Server in the treeview (or in the list) and select Set As Default.

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