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KACE Cloud Current - Release Notes

Resolved Issues

The following issues are addressed in this release.

Table 1: General known issues

Resolved Issue Issue ID
Android EMM Work Profile enrollment failing on Android 10 device with PIN. 11103
FileVault configuration fails to apply to a device when 'Report the device's personal recovery key during inventory' is set, the Personal Recovery Key Inventory Message is missing. 11081
Improved Apple DEP sync performance. 11017
BitLocker 'Block Write Access To Removable Drives Not Using BitLocker' option not working. 10969
Changed the KACE Cloud AgentCheckinInterval time from 20 minutes to 60 minutes. 10938
Patch Statistics 'last X days' card resets to default count when a patch is selected/unselected. 10921
Apps set to 'Do Not Verify' show as 'Not Installed'. 10920
Pre-enrolled devices may not get policies applied automatically. 10882
Device in 'unenrolling' state never finishes unenrolling. 10880
Unenroll option is not available for devices stuck in Unenrolling state. 10878
Improve MDM Inventory performance. 10860
Exception logged in MDM Inventory logs. 10854
Unable to update uploaded Android .APK in App Library. 10845
Device Policy view shows incorrect data for scheduled policies. 10843
Patch Statistics shows an error when all filters are removed. 10817
Add extra checks at enrollment time for Android EMM devices. 10811
Android EMM app configs with nested keys have duplicates when saved. 10786
Multiple certificate device history records are created when deployed to Android devices. 10776
Unable to apply Android Option Set to COPE Devices. 10762
Device History shows Hardware Inventory errors with certain data types. 11171
Cloud Agent upgrade logic improvements. 11148
Patch filters based on relative release date did not always update with newly released patches. 11071
Registered devices fail to enroll if not reachable within 60 minutes of approval. 10757
KACE Cloud AMAPI Companion app does not use the latest Android SDK. 10753
Android web apps are slow to delete from Admin Portal. 10744
Patch rules not honoring reboot timeout longer than 60 minutes. 10742
Unable to link Smart Label using only Registration Token to Policies. 10738
Wrong identifier sometimes used when installing MSI apps. 10734
KACE Cloud Agent downloads new binaries every time an app deployment is attempted. 10687
Patch commands intermittently fail to complete successfully and show as pending in Device History. 10663
Error logged when changing device alias of newly enrolled device. 10659
Added support for Android EMM fully supervised QR code enrollment. 10642
Android AMA cellular devices added to Zero Touch using the IMEI, do match to the 'Discovered' device record when enrolled. 10504
Getting error when importing pre-enrolled device. 10477
Windows Firewall status may not be accurate if inventory occurs immediately after the device starts. 10384
iOS Auto-Update and Version Upgrade Configurations updated to show iPadOS support. 9948
Admin Portal Device Apps list is slow to load. 9908
Improve performance on MDM Inventory payloads. 2088
Prevent Android EMM devices from getting automatic access to entire app library. 10796

Known Issues

The following issue is known to exist at the time of the release.

Table 2: General known issues

Known Issue Issue ID
Windows Option Set configs with wallpaper settings may fail to apply with 'Atomic Failed' device history message. 10783
Device network settings missing from Reports. 10678
Android AMA cellular devices added to Zero Touch using the IMEI do match to 'Discovered' device record when enrolled. 10504
In the Device Policy view, Patch Filters waiting for schedule shows as out of compliance. 11136
Apple OS update attempts are limited to 10 retries and the count cannot be reset. 10978
Unable to remove managed 'System CA Store' certificates. 10872
Windows firewall status may not be accurate if inventory occurs immediately after the device starts. 10384

Product Licensing

Subscription and licensing information is managed from the Settings page in KACE® Cloud. It includes information on paid and trial subscriptions, licenses, start and end dates, available licenses, and more. For details, see About subscriptions and licensing.

More resources

Additional information is available from the following:

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