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NetVault 13.0.2 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

Adding an AD user

The preferred method of adding an AD user is for the applicable user to log in and let NetVault complete the authentication process.

When you add an AD user to the NetVault Server, NetVault automatically fetches the respective user information from AD and populates it in the NetVault user details.

Deleting an AD user

A local NetVault Administrator or an AD NetVault user with administrative privileges can remove an AD user from NetVault. This does not affect the user’s account in Active Directory; it only removes the user from the NetVault Database. Whereas, MSP administrator is not permitted to delete any tenant user, the tenant administrator can only delete tenant user/s.

1
In the Navigation pane, click Users and Groups.
2
On the Manage User Accounts and User Groups page, select the user account that you want to remove, and click Delete.
 
3
In the confirmation dialog box, click Delete.

Managing AD groups

The following list identifies what various users can and cannot do within NetVault as it pertains to AD user groups:

•
An MSP NetVault Administrator can search, list, update, and delete existing NetVault AD groups. However, this administrator cannot list AD groups that have not been added from Active Directory.
•
An AD NetVault user with administrative privileges can search, list, update, and delete existing NetVault AD groups. This administrator can also list AD groups that have not been added from Active Directory yet and can add AD groups to NetVault.
•
NetVault users who do not have administrative privileges cannot perform any tasks related to AD groups in NetVault.
•
While renaming NetVault user to AD user all the privileges of NetVault user will be assigned to new AD user along with the privileges of NetVault AD groups.
•
As stated previously, a new AD user can log in to NetVault, and NetVault automatically authenticates the login. If authentication succeeds, NetVault assigns the user the privileges that are defined for the corresponding AD group.
 
* 
IMPORTANT: If you manually add an AD user instead of using the automated authentication process, the corresponding privileges that are defined for the user’s AD group are automatically assigned.
•
If the AD user has an existing local NetVault account, all privileges from that account are assigned to the user when the account is redefined as an AD user account. The privileges defined for the corresponding AD group are also assigned to the redefined account.

An administrator can perform the following tasks in NetVault:

•
Adding an AD group to NetVault Server
•
Viewing a list of AD groups that exist in NetVault
•
Modifying description of added AD group in NetVault
•
Deleting an AD group that was added to NetVault

Adding an AD group to NetVault Server

An AD NetVault user with administrative privileges must add AD groups to the NetVault Server before they can be viewed, updated, or deleted by a local NetVault Administrator.

1
In the Navigation pane, click Users and Groups.
2
On the Manage User Accounts and User Groups page, select Groups tab, a list of existing groups added in NetVault Server are displayed.
3
To add an AD group to the NetVault Database, the AD user must have the Users — Administer user accounts privilege, click Add Group.
Select All Groups to see a list of all the available AD groups that you can add to NetVault Server.
To search the group name,type in Enter Group Name search field partially or completely, the search results displays only matching groups. The Search Group by Name option is a default selection to add a group in NetVault.
4
Select the applicable group, enter an optional description in the text box, and click Save Group.
Once the group is added to the NetVault Database, you can define the privileges, levels of access, and notifications for the group within NetVault.
5
To update membership information, click Client and media group memberships.
On the Editing User Group Memberships page, update the applicable information.
For more information, see Configuring memberships for a user account or user group.
6
To update privilege- and quota-based information, click Privileges and Quotas.
On the Editing Privilege and Quota Settings for User Group page, update the applicable information.
For more information, see Granting privileges and quota.
7
To update notification information, click Notification Profile.
On the Editing Notification Profile for User Group page, update the applicable information.
For more information, see Setting up notification profile.
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