Chat now with support
Chat with Support
Self Service Tools
Knowledge Base
My Account
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
RSS Feed
My Account
My Groups
My License Assets
My Products
My Profile
My Cases
My Warranty Assets
Services
Consulting Services
Educational Services
Support Services
Support Essentials
Awards and Testimonials
Getting Started
License Agreement
Support Guide

What's new for InTrust

Filter to locate updates for release notes, guides, knowledge articles, software, patches, utilities or hot fixes (Choose different product)

Subscribe to the RSS


Top

Notifications

New

None at this time

Revised

None at this time

Top

Patches

New

None at this time

Revised

None at this time

Top

Documentation

New

None at this time

Revised

None at this time

Top

Software Releases

New

None at this time

Revised

None at this time

Top

Knowledge Base Articles

New
4376427 - Repository connection error and IT Monitoring console internal error

Repository connection error might display "Retrieving the COM class factory for component with CLSID failed due to the following error: 8000401a...

Created: July 18, 2024
4376350 - Existing and new license file merge request or other licensing requests

All licenses requests from merge licensing to new license file. 

Created: July 10, 2024
Revised
4325399 - How to audit a specific OU and its member activity?

There isn't any default real-time rule for monitoring a specific OU and its member activity

Revised: July 5, 2024
4326226 - Gathering job error, "A required privilege is not held by the client. Failed to create process"

When running a gathering job, the session for the task displays the following is received: "A required privilege is not held by the client...

Revised: July 5, 2024
4354176 - What Internet browsers are supported by the Quest Knowledge Portal (QKP)?

What Internet browsers are supported by the Quest Knowledge Portal (QKP)?

Revised: July 5, 2024
4354973 - Can one receive a real-time alert when the Agent Side Cache (also known as Agent-side backup) on a machine is not working correctly?

Can one receive a real-time alert when the Agent Side Cache (also known as Agent-side backup) on a machine is not working correctly?

Revised: July 5, 2024
4293471 - Error creating Reporting task: Error 0x00006667: Cannot open dialog.

Error when creating a Reporting task: "Error 0x00006667: Cannot open dialog. Reason:0x80131509: Unable to connect to Report Server"

Revised: July 5, 2024
4320416 - vCenter audit issue

Revised: July 5, 2024
4317548 - Real-time alerts take a long time to trigger or even fail completely

After using the real-time alerting functionality successfully for a while you notice that alerts take much longer to generate or fail completely.

Revised: July 5, 2024
4233261 - How to manually install the Intrust agent

What are the instructions to manually install the Intrust agent?

Revised: July 5, 2024
4289587 - How do I create, move, modify or delete the reports in Knowledge Portal?

I would like to create, move, modify or delete the reports in Knowledge Portal. How can this be done?

Revised: July 5, 2024
4344460 - Need to recreate the InTrust_Alerts_DB

The InTrust_Alerts_Db has grown past the point where the size can be managed or reduced with InTrust or SQL tools.

Revised: July 5, 2024
4318120 - What is the default folder where the InTrust Agent is installed?

What is the default location of the installation when the InTrust Server automatically installs the InTrust Agent?

Revised: July 5, 2024
4230920 - Real-time alert unexpectedly creates mass amounts of alerts. How to stop them?

A real-time alert unexpectedly creates mass amounts of alerts due to many matching events. This may be sending mass amounts of unwanted email and...

Revised: July 5, 2024
4233831 - Error: "Cannot read the objects list from the file. The system cannot find the file specified."

An import job set to use computer list when run results in an error similar to the following: Cannot initialize the required component. ADC...

Revised: July 5, 2024
4231016 - Import jobs not working after installing KB4056890 (Windows Server 2016) , KB4056898 (Windows Server 2012 R2) or KB4056899 (Windows 2012)

Import jobs not working after installing KB4056890 (Windows Server 2016) , KB4056898 (Windows Server 2012 R2) or KB4056899 (Windows 2012).

Revised: July 5, 2024
4229887 - Unable to find HIPAA, SOX and other report packs for InTrust and Quest Knowledge Portal.

Starting with version 10.0, InTrust now uses the Quest Knowledge Portal (QKP) for all reporting functions (instead of Reporting Console and Report...

Revised: July 5, 2024
4233212 - Are there MIBs available for use with InTrust and third party SNMP products?

Does Quest have a MIB (Management Information Base) that will allow third party products to translate SNMP traps sent to them by Intrust real-time...

Revised: July 5, 2024
4346881 - Is it possible to disable indexing on a traditional repository?

Indexing is enabled on a traditional collection (Gather jobs) to a repository and it isn't used for any event forwarding. Is it possible to disable...

Revised: July 5, 2024
4317200 - Error: "Error occurred while processing file..." when using Cisco PIX Text Log data source.

Error received when attempting to gather data from a Cisco PIX Text Log data source: "Object Name: HOSTNAME Data Source: Cisco PIX Text Log...

Revised: July 5, 2024
4235857 - Does Quest Knowledge Portal support Windows 2016?

Does Quest Knowledge Portal support Windows 2016?

Revised: July 5, 2024
4254788 - Gathering jobs based on the Microsoft SQL Server Error Log data source may finish with the "The log file contains an invalid record" warnings

Gathering jobs based on the Microsoft SQL Server Error Log data source may finish with the "The log file contains an invalid record" warnings...

Revised: July 3, 2024
4284858 - What do the folder names represent in the directory structure of the Agent cache?

What do the folder names represent in the directory structure of the Agent cache?

Revised: July 1, 2024
4233615 - InTrust SQL Database Recovery Model

What is the recommended recovery model for InTrust SQL databases.

Revised: July 1, 2024
4306948 - Repository viewer says the Repository is not indexed.

Index enabled on repository, however repository reports it "not" being indexed. In the Reporsitory properties the Indexing is enabled.

Revised: July 1, 2024
4307932 - InTrust Repository Viewer Error CRuntime error: 13

When attempting a search, after 6-7 minutes the search stops with the Error - Permissions Denied (CRuntime error: 13) Account logged onto the...

Revised: July 1, 2024
4306907 - RPC error when trying to review sessions or make changes to other server from Intrust manager and same organization.

When trying  to view or edit a setting from another server within the intrust site I receive an RPC error.

Revised: July 1, 2024
4227415 - How to convert (gather) saved .evt or evtx files into repository data?

How to convert previously saved .evt or evtx files from a Windows computer (or something that emulates them, i.e. a NetApp filer)? What switches...

Revised: July 1, 2024
Top

Product Life Cycle

New

None at this time

Revised

None at this time