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What's new for Identity Manager

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Notifications

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Patches

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Documentation

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Identity Manager 8.1.4 ServiceNow Module Release Notes

It is highly recommended that you read the release notes for the most up to date information on new features, bug fixes, improvements and known...

Created: September 16, 2021
Identity Manager 8.1.5 ServiceNow Module Release Notes

It is highly recommended that you read the release notes for the most up to date information on new features, bug fixes, improvements and known...

Created: September 16, 2021
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Software Releases

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Identity Manager ServiceNow Module 2.0

This module provides integration of Identity Manager with IT Service Management solution, ServiceNow. Identity Manager’s IT Shop services can be...

Revised: September 16, 2021
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Knowledge Base Articles

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334447 - Connecting Exchange Online is nog possible

Removal of Basic Authentication for Exchange Online. Microsoft will disable Basic Authentication for newly created tenants by default and begin...

Created: September 20, 2021
334383 - Is it possible to read the Employee ID from the Azure Active Directory?

There is no corresponding field in the schema of the target system, although the ID is available in Azure. This can therefore not be read and not...

Created: September 15, 2021
334356 - Error "Test Starling Join Credentials" when trying to setup Starling Connect Connector from the Synchronization Editor.

"Test Starling Join Credentials" error when trying to setup Starling Connect Connector from the Synchronization Editor.

Created: September 14, 2021
334613 - Designer does not have the option of OAuth 2.0/OpenID Connect (Roles Based) in the drop down

Within Designer there is no option to log into the front end using OAuth 2.0/OpenID Connect (Roles Based)

Created: September 29, 2021
334609 - When setting a date in the ITShop filter assistant, the newly set date will not be transferred to the filter.

When setting a date in the ITShop filter assistant, the newly set date will not be transferred to the filter.

Created: September 29, 2021
334592 - The value entered in "oneim_to_servicenow_user_matching_attribute" is causing the sync to fail due to wrong SQL query in serviceItems and ServiceCategories when populated with matching OneIM attribute

"oneim_to_servicenow_user_matching_attribute" when populated with matching OneIM attribute is causing the sync to fail due to wrong SQL query in...

Created: September 29, 2021
334556 - Error: "Unable to get property 'addClass' of undefined or null reference"

GridFunction "Save current view" throws error: "Unable to get property 'addClass' of undefined or null reference"

Created: September 27, 2021
334543 - Manager via the AppServer Not Working from Some Machines

When attempting to open the Manager application, the following error is displayed: Exception has been thrown by the target of an invocation. The...

Created: September 24, 2021
334407 - Synchronization Editor message "Possible Conflict - The synchronization project is currently being edited by another user"

The Synchronization Editor is displaying the following message: "Possible Conflict - The synchronization project is currently being edited by...

Created: September 16, 2021
334340 - Special character in password causes error while creating new synchronization project using Sync Editor CLI.

Special character in password causes error while creating new synchronization project using Sync Editor CLI.

Created: September 13, 2021
334236 - Approval Workflow decision steps are not removed as excepted via a Transport.

Approval Workflow decision steps are not removed as excepted via a Transport.

Created: September 3, 2021
334176 - Process task, ReportComponent - ContainsData, will cause Error : "Database error 2812: Could not find stored procedure 'Report_LimitData'" in 1IM v8.1.5

After upgrading to Identity Manger v8.1.5, process tasks that runs the ReportComponent - ContainsData task will result in the following error...

Created: September 1, 2021
Revised
334470 - Job Queue processing stops because QBM_PJobUpdateState_Bulk is unable to update the status

Job Queue processing stops because 'QBM_PJobUpdateState_Bulk' is unable to update the status.

Revised: September 27, 2021
334528 - Aborted IT Shop Order does not show correct reason after attestation autoremove

 Aborted IT Shop Order does not show correct reason after attestation autoremove.

Revised: September 27, 2021
334431 - Can the application server be used for the database connection within the Starling Connect connector?

When attempting to setup the Starling Connect connector within the synchronization editor the next button does not light up after clicking on...

Revised: September 21, 2021
121932 - Employee does not see an option in Manager despite having appropriate permissions

Despite being a member of the proper permissions group and having the user interface permissions configured properly, one Employee is not seeing...

Revised: September 14, 2021
331953 - Starling Connect Salesforce error when trying to use Target System Browser "Error calling a provider method."

When trying to browse Salesforce users in the Target System Browser, a long delay occurs and users fail to load. The following error can be seen...

Revised: September 7, 2021
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