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On Demand Migration Current - Release Notes

Incident Response Management

Quest Operations and Quest Support have procedures in place to monitor the health of the system and ensure any degradation of the service is promptly identified and resolved. On Demand Migration relies on Microsoft Azure infrastructure and as such is subject to the possible disruption of the related services.

You can view the following status pages:

System requirements

The following web browsers are supported with On Demand:

  • Microsoft Internet Explorer 11
  • Microsoft Edge
  • Google Chrome (latest version)
  • Mozilla Firefox (latest version)
System requirements for Client Update Agent deployment

NOTE: Client Update Agent supports the MAPI over HTTP only. If the Outlook version is earlier than specified above and uses RPC over HTTP instead of MAPI over HTTP, it must to be upgraded to minimal supported version.

System requirements for Desktop Update Agent deployment

Software Requirements

  • Microsoft 365 (formerly Office 365 or MSO) 32-bit or 64-bit when Office re-activation option is selected
  • Outlook 2016 (32-bit or 64-bit) or higher (Including Click to Run version and ISO version)
  • OneDrive for Business (Most recent updates recommended)
  • Microsoft Teams (Most recent updates recommended)
  • Windows 7 (32-bit or 64-bit) or Windows 10 (32-bit or 64-bit)
  • .NET 4.0.x or higher (4.6.x or higher recommended)
  • Supports HTTPS Port 443

Authentication Requirements

  • Multi-Factor Authentication (MFA)
  • Active Directory Federation Services (AD FS)
  • Single Sign On (SSO) with mixed authentication modes, such as:
  • Modern Authentication (ADAL)
  • Forms Authentication
  • Windows Integrated Authentication

Product Licensing

Use of this software is governed by the Software Transaction Agreement found at and the SaaS Addendum at This software does not require an activation or license key to operate.

You can sign in to On Demand as a Guest user and review the solutions that the product offers. As a Guest user, you can add your Azure AD tenant and look for problems that can be solved by On Demand. To sign in as a Guest user, go to and click Continue as Guest.

Trial subscriptions are available. Visit Quest® On Demand Migration page for more information and pricing:

To start a trial subscription

NOTE: You can use the product free during a 30-day trial period for a limited number of users allowed to be migrated

  1. Open
  2. Scroll down to the module you want to try and click Try Online.
  3. To proceed you should read and accept license agreement.
  4. Select Sign In for your Free Trial option to use your existing Quest account, or Create a Trial account option to create a new account.
  5. You will receive an email containing step by step instructions on starting your trial period for the product.

To purchase a commercial subscription

  1. Open
  2. Click Request Pricing and fill in the necessary details.
  3. Click Contact Sales to request pricing and get help with your business needs.

The product licensing is based on the number of unique source accounts processed by the migration and/or matching tasks. The licenses are only consumed once the task is started (either automatically or manually). Simply adding accounts to the tasks without starting them does not consume the licenses. Shared, Room, Equipment mailboxes, and guest users do not consume licenses.

NOTE: The license is permanently assigned to the source account. Thus, you can use this account in any number of tasks (migration, re-matching, etc.) without consuming the additional licenses.

There are no data limits for OneDrive, SharePoint, mailbox and public folders content migration.

For more information on available subscriptions and licensing refer to On Demand Global Settings User Guide.

More resources

Additional information is available from the following:

Documents connexes

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