Notre rapport qualité/prix en matière de services est le fruit des efforts de nos équipes.
Nos consultants ont chacun pour mission de fournir des services dans le cadre des solutions spécifiques basées sur leurs propres compétences et leur expérience. En permettant à nos collaborateurs de se spécialiser dans les ensembles de solutions et les technologies liées appropriées, nous développons un niveau d’expertise que la plupart des entreprises de services sont loin de pouvoir proposer.
Vous pouvez compter sur notre équipe de services professionnels et notre réseau mondial de partenaires de prestation de services pour vous aider à :
Remotely-delivered Knowledge Transfer Services are targeted to Customer’s learning goals are available at an hourly rate based, subject to an agenda as mutually agreed upon by Customer and Quest. The number of hours will be determined based on the customer’s learning goals and the number of topics selected.KACE Knowledge Transfer Services (Per-Hour)
The KACE Systems Management Appliance (SMA) Remote QuickStart service provides remote assistance to help get your solution up and running quickly to begin provisioning, managing, securing and servicing your network-connected devices. Whether your team lacks the technical expertise or may not have time to deploy and configure your solution, our KACE subject matter experts guide you through the implementation process using our time-tested implementation methodology. With a KACE solution quickly and efficiently implemented into production, your IT teams are ready to utilize all the Systems Management Appliance features like inventorying your...
KACE Consulting and Solutions Architecture is custom tailored to your specific needs and desired outcomes.
These are just a few examples of common engagements that our Consulting and Solutions Architecture teams do. We're happy to talk about these and your other goals to start designing solutions that fit your needs.
The Remote Configuration of the KACE Systems Management Appliance Service Desk helps you take full advantage of the KACE Systems Management Appliance's powerful service desk. Whether your team lacks the technical expertise or may not have time to configure your solution, our subject matter experts help you through this process using our tested configuration methodology. Our team helps you quickly build or modify service desk queues, create custom ticket rules, create SQL reports, and implement the user portal in order to maximize your return on investment. Benefits: Reduce Service Desk configuration costs Overcome internal resource...
The KACE Health Check will help you identify potential issues with your KACE deployment and find ways to remediate them quickly for ongoing top performance of your solution. During the health check, our support engineers provide a technical assessment of your KACE deployment to identify and prioritize system improvements. We will share expert knowledge with your IT staff members to make sure everyone is aware of the full potential of your solution and, ultimately, to ensure that your deployment is working as efficiently as possible. Benefits: Gain a complete picture of your KACE environment by reviewing support case history Uncover current...
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