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Knowledge Base Articles

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4359486 - Metric capacityAvailable is not submitted if logicakDisk is 100% used on AIX

When a logicalDisk is 100% used, the agent doesn't submit data for the metric capacityAvailable but it should be 0%. While we can see the data...

Created: August 22, 2022
4302617 - CPU utilization has negative values or values over 100% for Oracle agents on the database dashboard

The CPU utilization for Solaris hosts has negative or values of over 100% for Oracle agents on the database dashboard.

Created: August 22, 2022
4309631 - How to Upgrade Foglight Agent Manager (FglAM)

How to Upgrade Foglight Agent Manager (FglAM)

Created: August 22, 2022
4261411 - REST API call returns 501 objects; however, more were expected

Foglight REST API calls return a result set truncated at 501 objects. This can happen while querying for Alarms, Agents, Topologies, etc.

Created: August 26, 2022
4271124 - Alertas en blanco por correo electrónico estan siendo generados por el FMS.

Alertas en blanco por correo electrónico estan siendo generados por el FMS.

Created: August 24, 2022
4313872 - Como respaldar y restaurar reportes?

Como puedo respaldar y restaurar mis reportes

Created: August 24, 2022
4221758 - Instalación de una nueva versión del servidor de administración con MySQL externa de acceso de base de datos para los usuarios remotos

Cómo instalar una nueva versión del servidor de administración con MySQL externa de acceso de base de datos para los usuarios...

Created: August 24, 2022
4228901 - Meltdown (CVE-2017-5715) and Spectre (CVE-2017-5753 & CVE-2017-5754) CPU Vulnerabilita’.

Meltdown (CVE-2017-5715) e Spectre (CVE-2017-5753 & CVE-2017-5754) sfruttano una critica  vulnerabilita’ nei moderni processori. Questi difetti...

Created: August 24, 2022
4228901 - Vulnerabilidad de CPU por Meltdown (CVE-2017-5715) y Spectre (CVE-2017-5753 & CVE-2017-5754)

Meltdown (CVE-2017-5715) y Spectre (CVE-2017-5753 & CVE-2017-5754) aprovechan vulnerabilidades críticas en procesadores modernos. Estos errores...

Created: August 24, 2022
4228256 - Colección predeterminada sobre la recaudación y programador de datos de el Exchange Agent.

Colección predeterminada sobre la recaudación y programador de datos de el Exchange Agent.

Created: August 24, 2022
4328262 - FMS no inicia después de cambiar la cuenta de servicio

Después de cambiar el propietario de la cuenta de servicio de "Cuenta de sistema local"  a una cuenta de servicio específica el FMS no se iniciará.

Created: August 24, 2022
4315861 - Agentes entran en un estado "broken " cuando se reinstala el FglAM

Después de volver a instalar el Foglight Agent Manager (FglAM), todos los agentes entran en un estado "Broken". ¿Es posible para estos agentes...

Created: August 24, 2022
4294317 - Diferencia de nombre entre la Máquina virtual y el nombre de DNS

Diferencia de nombre entre la Máquina virtual y el nombre de DNS

Created: August 24, 2022
4246223 - Las ruletas de red y disco estan en gris.

Cuando selecciona una maquina virtual la informacion de red y disco de las ruletas esta en gris, ambas ruletas estan funcionando correctamente a...

Created: August 24, 2022
4271195 - El dashboard de Host no despliega toda la información ya sea para las máquinas de VMWare ESX / Virtual Machines o para Microsoft Hyper-V / Virtual Machines

Use the VMware Explorer / Hyper-V Explorer dashboards for reviewing data for Virtual Machines.

Created: August 24, 2022
4216590 - Es posible reclamar espacio en el disco local de Windows Server 2012 R2 en Optimizer?

Es posible reclamar espacio en el disco local de Windows Server 2012 R2 en Optimizer?

Created: August 24, 2022
4216748 - Como Iniciar/Detener un FglAM Externo

Como Inicializar el Administrador de Agentes Externo.

Created: August 24, 2022
4228263 - Base de datos lenta

Es la base de datos demasiado lenta?

Created: August 24, 2022
4221747 - Implementación de dos FglAMs en el mismo host de Windows y ejecutar cada uno como un servicio de Windows

En caso que se requiera implementar un segundo FGLAM en el mismo host

Created: August 24, 2022
4289850 - Cual es la diferencia entre Limpiar y darse por enterado de las Alarmas de Foglight?

Foglight permite a los usuarios Limpiar y Reconocer alertas desde el panel de Alarmas.

Created: August 24, 2022
4290936 - ¿Cómo puedo actualizar el cartucho vFoglight Storage en vFoglight?

Tengo un nuevo cartucho que corrige un error en vFoglight Storage . ¿Cómo puedo actualizar el cartucho vFoglight Storage en vFoglight?

Created: August 24, 2022
4322811 - Ediación de Reglas: Mejores practicas.

Preguntas frecuentes referents en cuanto a  Edición de Reglas: Que se recomienda, vienan a afectar las actualizaciones de los cartuchos las reglas...

Created: August 24, 2022
4291364 - Como excluir un Disco en Maquinas Virtuales para detener las Alertas/Alarmas?

Me gustaria  excluir un disco en particular en una VM para detener las alarmas referentes a poco espacio.

Created: August 24, 2022
4221602 - Error al iniciar el FGLAM 5.8.1 después de la actualización en AIX 6.1

FGLAM 5.8.1 Error en el inicio después de la actualización en AIX 6.1  - Actualización realizada desde GUI - fallida  - Falla al intentar la...

Created: August 24, 2022
4254991 - Cómo deshabilitar recollection de alarmas del vCenter en Foglight/FVE?

Muchas alarmas del vCenter aparecen directamente en Foglight, pero ninguna son parte de las reglas de Foglight. Cómo deshabilitar recollection de...

Created: August 24, 2022
4257505 - Cómo editar / modificar los mensajes de correo electrónico de alarmas

¿Desea editar el mensaje de la alarma que está siendo recibido por e-mail?

Created: August 24, 2022
4269738 - ¿Como puedo obtener la version de prueba de Foglight?

¿Como puedo obtener la version de prueba de Foglight desde la página de soporte de Quest Software?

Created: August 24, 2022
4216539 - ¿Cómo se puede desencriptar un password encriptado en Foglight?

Al momento de editar una credencial en Foglight, el password aparece encriptado. ¿Existe alguna forma en Foglight en la cual se pueda conocer ese...

Created: August 24, 2022
4217330 - Como localizar un script de un Agent Script pre-existente?

Como localizar un script de un Agent Script pre-existente?

Created: August 24, 2022
4309600 - ¿Es SQL PI y Oracle PI lo mismo que Performance Analysis?

¿Es SQL PI y Oracle PI lo mismo que Performance Analysis? ¿Cual versión de los cartuchos de Oracle y SQL Server tienen la opción de PI en ella?

Created: August 24, 2022
4228553 - Actualización Foglight para la virtualización, Enterprise Edition desde una versión anterior 6.7.1

Cómo actualizar Foglight para la virtualización , Enterprise Edition desde una versión anterior

Created: August 24, 2022
4303157 - Regla VMW Virtual Machine CPU Utilization no genera alarma

Regla: VMW Virtual Machine CPU Utilization no activa ninguna alarma respecto a CPU Utilization

Created: August 24, 2022
4262528 - Ajuste del rendimiento del Agent VMware para grandes entornos de 7.1.x FVE

Ajuste del rendimiento del Agent VMware para grandes entornos de 7.1.x FVE

Created: August 24, 2022
4279938 - Falla de recoleccion de datos en el VMware View agente debido a problema de autenticación Kerberos

Falla de recoleccion de datos en el VMware View agente debido a problema de autenticación Kerberos

Created: August 24, 2022
4319223 - Regla VMW ESX Server Disconnected

Si las máquinas virtuales no tienen respuesta del servidor de ESX o si el vCenter no tiene respuesta por parte del servidor de ESX. Para estas...

Created: August 24, 2022
4308602 - Cúales son los requerimientos mínimos para WMI?

Cúales son los permisos mínimos requeridos para accesar WMI namespaces? . Cúales permisos de DCOM requiere un usuario remoto? . Qué puede hacer...

Created: August 24, 2022
4353767 - Que significan las Alarmas y notificaciones acerca del "Catalyst database"?

Que significan las  Alarmas y  notificaciones acerca del "Catalyst database"? Que es el "Catalyst databese" en Foglight"? Es el "Catalyst database...

Created: August 24, 2022
4258033 - ¿Cómo puedo cambiar el repositorio de Foglight para utilizar la autenticación de Windows en lugar de autenticación SQL Server

¿Cuáles son los pasos para cambiar la autenticación utilizada por el repositorio de FMS de autenticación de SQL Server a autenticación de Windows? 

Created: August 24, 2022
4221596 - Cómo configurar el agente EXCH para iniciar sesión como un servicio

Para Monitoreo cuentas de agente debe asignarse la sesión como una política de servicio, de lo contrario la recolección de datos se desactiva...

Created: August 24, 2022
4221580 - Cómo crear un paquete de asistencia especial que incluye la base de datos interna SAM, si así lo solicita, para Quest Support. (Spanish)

   Cómo crear un paquete de asistencia especial que incluye la base de datos interna SAM , si así lo solicita , para Quest Support...

Created: August 24, 2022
4303008 - Cómo borrar / eliminar objetos de topología que no se han actualizado durante un tiempo

¿Cómo eliminar objetos de topología viejos de Foglight que no se han actualizado durante un tiempo y ya no requiero? ¿Hay una manera de hacer...

Created: August 24, 2022
4221569 - Manejo de Tareas de el Flujo de trabajo no funciona

Manejo de Tareas de el Flujo de trabajo no funciona ( Workflow Management )

Created: August 24, 2022
4265555 - Grupo de LDAP llamado "Foglight Users" no se puede importar.

Hay un grupo LDAP llamado "Foglight Users" pero no se muestra en la página "Importar grupos externos". Otros grupos en la misma unidad organizativa...

Created: August 24, 2022
4308147 - El Lockbox no tiene accesso al Host

El Lockbox < Lockbox ID > no se ha concedido a este host . Credencial de Usuario com.quest.forge.credentials.type.local...

Created: August 24, 2022
Revised
4265396 - Custom rule doesn't trigger/evaluate when trigger type is "data driven" even though scoped objects are updated. Why?

A custom "data driven" rule that is scoped to the ASM_Instance_Usability topology type is not being evaluated so the rule is not raising any...

Revised: August 24, 2022
4309148 - Custom Oracle and SQL Server reports listed under DB2 reports

Custom reports from the DB Expansion pack are listed under the DB2 reports in the Reports popup

Revised: August 24, 2022
4302693 - Custom Dashboard: Vmware objects not displaying when using a Nologinuser

Custom Dashboard:  Vmware objects not displaying when using a Nologinuser 

Revised: August 24, 2022
4271226 - Critical Severity condition of VMW Virtual Machine CPU Utilization rule is referencing an incorrect registry variable

Critical Severity condition of VMW Virtual Machine CPU Utilization rule is referencing an incorrect registry variable. if (registry("VMW...

Revised: August 24, 2022
4213701 - Credential Management Event Rule not available on Services for Alarm Filter

Exclusion adding a filter should happen from here: Services - Service Builder Go to any specific server then click on "Alarm Filters" If we...

Revised: August 24, 2022
4309028 - Credential alarms firing for SSAS agents but OS collections are successful

Credential alarms firing for SSAS agents for the same port (either 80 or 443) four times in a row even though OS monitoring works on port 5985 or...

Revised: August 24, 2022
4257742 - Credential created in DB Agent lockbox when new SQL Server agent created with OS credential in different lockbox

When adding a new SQL server agent and designating that the OS connection use a credential in a lockbox other than the DB Agent lockbox causes...

Revised: August 24, 2022
4302796 - Credential alarms fire every hour

Credential Management Event alarms fire hourly from both Windows agents (Infrastructure agents) and database agents. Cannot establish connection...

Revised: August 24, 2022
4221655 - Creating the rule to run the script periodically

Creating the rule to run the script periodically

Revised: August 24, 2022
4305714 - Creating Services in Service builder based on vFolder or Attributes

How to import the VMware Folder structure into Service Builder, creating a service for a single VMware Folder, creating a service by using VMware...

Revised: August 24, 2022
4294982 - Creating index and dropping tables messages are found from Management Server logs

Creating index and dropping tables messages appearing in Management Server logs - for example: VERBOSE [QuartzScheduler.PersistencePolicy_Worker...

Revised: August 24, 2022
4230104 - Creating Blackouts for Selected Database Instances

In certain scenarios, users may prefer not to receive alarms from one or more agents for a predefined period of time (for example, during the...

Revised: August 24, 2022
4295696 - Creating a user defined collection (UDC) in a foreign language fails

Tried to create custom collection on table in Japanese and got a failure on setting a key - failed on characters.

Revised: August 24, 2022
4266100 - Created a Windows Infrastructure agent however no data is populated in Process dashboard

After adding the host to infrastructure monitoring, it does shows up in infrastructure dashboard. But when user goes to process monitoring...

Revised: August 24, 2022
4215036 - Create Email Action for "VMW PNICs Network Utilization" rule

Create Email Action for "VMW PNICs Network Utilization" rule, and add the esx host which the PNIC belong to email message.

Revised: August 24, 2022
4288242 - Create Database Alarm Blackout

How to create a Database Alarm Blackout (Scheduled Blackout) using the Database dashboard.

Revised: August 24, 2022
4331210 - CPU Utilization for Azure VMs displayed in the dashboard is different than what is displayed in Azure portal

CPU Utilization for Azure VMs displayed in the dashboard is different than what is displayed in Azure portal

Revised: August 24, 2022
4211816 - CPU Utilization Ready chart of vCenter shows more than 100%

It was observed peaks of more than 100% on vCenter CPU utilization Ready. This value should not go over 100%.

Revised: August 24, 2022
4271333 - CPU usage chart for VM/ESX host looks different in FVE compared to vSphere client

CPU usage chart for VM/ESX host looks different in FVE compared to vSphere client vSphere Client chart: FVE chart:

Revised: August 24, 2022
4285774 - CPU Ready Time graph is flat lining after upgrading to FVE 6.8

Since upgrading FVE to 6.8 CPU ready time graph is flatlining. Before the upgrade it would show a regular pattern of spikes from about 0 to 5% and...

Revised: August 24, 2022
4314948 - CPU displays differently between two VMware Explorer dashboards

The CPU displays differently between VMware views. For example, within the VMware Explorer Summary tab, the CPU of a Virtual Machine displays a...

Revised: August 24, 2022
4302589 - CPU and memory virtual machine (VM) reservations and Foglight

A Foglight Management Server or Agent Manager is located on a virtual machine which (VM) runs out of Java Heap Space even though the VM is...

Revised: August 24, 2022
4219256 - Could Foglight use Java Runtime Environment (JRE) 1.7 for its JRE?

Could Foglight use Java Runtime Environment (JRE) 1.7 for its JRE?

Revised: August 24, 2022
4312692 - Could Foglight be patch to the latest version of it's JRE

How to find Foglight's Java Runtime Environment (JRE) and could the Foglight Management Server (FMS) be patch to the latest version of it's JRE?

Revised: August 24, 2022
4280082 - Contents of Chargeback Assignment tabs do not fully display

Contents of Chargeback Assignment tabs do not fully display.

Revised: August 24, 2022
4280526 - Container Optimizer& Container Capacity cartridges not getting enabled

Container Optimizer& Container Capacity cartridges not getting enabled

Revised: August 24, 2022
4275175 - Container Environment dashboard does not show correct metrics for the nodes

Kubernetes agent uses Heapster RESTful API to collect metrics. If the Container node is a VM (VMware or Azure or AWS) then in the Container...

Revised: August 24, 2022
4292841 - Connection using Rest API Could not get a response

While using Rest API with a third party tool, with a url in this format http://{{serverURL}}:{{serverPort}}/{{apiPath}}/security/login It...

Revised: August 24, 2022
4301363 - Connection errors adding or connecting to a SQL Server agent

Customer is unable to connect to monitored host SQL Server server in the database discovery process. Received "Database Connection Failed" errors...

Revised: August 24, 2022
4295397 - Configuring Windows Remote Management (WInRM) using winrm quickconfig

Windows Remote Management (WinRM) can be configured quickly on a Windows Server using default settings through the "winrm quickconfig" command.

Revised: August 24, 2022
4228472 - Configuring the Agent Manager Kerberos Settings for XenDesktop

How to configure the Agent Manager Kerberos Settings for XenDesktop

Revised: August 24, 2022
4307690 - Configuring Multiple Foglight Agent Manager Instances

Can a single FglAM run multiple instances? How to install multiple Fglam's on a single host?

Revised: August 24, 2022
4228057 - Configuring Local SQL Server database agent monitoring

How can a SQL Server agent be configured to use local agent monitoring which is the account that the Foglight Agent Manager (FglAM) uses?

Revised: August 24, 2022
4221639 - Configuring Kerberos on a Windows Host

Configuring Kerberos on a Windows Host Additional registry keys may be required when Agent Manager is deploy on a Windows host. The Agent Manager...

Revised: August 24, 2022
4216721 - Configuring Monitoring Agents for vCloud Director Data Collection

Foglight for vCloud Director uses the vCloud Director Agent to collect information from monitored hosts. Creating a vCloud Director Agent instance...

Revised: August 24, 2022
4228064 - Configuring Hyper-V Agents for Data Collection

How to configure Hyper-V Agents for data collection?

Revised: August 24, 2022
4328330 - Configuring Foglight for using Encrypted repository connections with SQLServer

The Foglight Management Server installer currently doesn’t support configuring encrypted connections, but by using a manual repository...

Revised: August 24, 2022
4286363 - Configured limit of 50000 instance of type EXCUMConnectivity has been reached

Foglight Management Server (FMS) server log is full of below messages: Failed to create a topology object with name EXCUMConnectivity: {identity...

Revised: August 24, 2022
4229575 - Configure HA deployment whitelist to support FglAM HA for SQL PI (using a SQL Server PI repository)

Currently, the SSAS, SPI Repository, Oracle SPI Repository, SSAS SPI Repository, MSSQL SPI Repository agent are NOT included by default in the...

Revised: August 24, 2022
4303464 - Configure a read only user access group

How to create a group in Management server, where the users should be able to see the VMware dashboard under "Homes", but will not be able to edit...

Revised: August 24, 2022
4227648 - Configuration items are missing and the service shows zero (0) components

An email notification for snmp integration has been configured through services created with configurationitem but these items go missing from...

Revised: August 24, 2022
4295377 - Concentrator is not upgraded in a FglAM Concentrator environment

In an environment that includes a Foglight Agent Manager concentrator, when upgrading the environment where the concentrator does not contain any...

Revised: August 24, 2022
4299685 - Compellent: Monitoring of the Tiered Storage

Compellent:  Monitoring of the Tiered Storage

Revised: August 24, 2022
4311903 - Comparison between DCOM (WMI) and WInRM technologies

What are the differences between DCOM (WMI) and WinRM?

Revised: August 24, 2022
4228278 - Community-Metrics Version 1.0.1 sending email every 15 minutes

The Community-Metrics version 1.0.1 send email notification every 15 minutes even if the cartridge is disabled.

Revised: August 24, 2022
4258596 - Common LDAP errors in Foglight

Revised: August 24, 2022
4232567 - Common issues for Performance Investigator (SQL PI)

What are some of the most common issues for Performance Investigator (SQL PI) environments?

Revised: August 24, 2022
4240519 - com.quest.agent.exc.ExchangeAgentImpl - Could not establish a connection to host

Following error is thrown when activating the Exchange agent: ECHO     ERROR [Quartz[0]-74] com.quest.agent.exc.ExchangeAgentImpl - Could not...

Revised: August 24, 2022
4274862 - Column content gets truncated in custom PDF report

If there are many columns defined in a report, some properties might get truncated when it is exported as a PDF

Revised: August 24, 2022
4215077 - Column content could get truncated in PDF report

After running a report the Column content could get truncated in PDF report. The report can get generated this way: Go to the right hand...

Revised: August 24, 2022
4286381 - Cluster storage/datastore performance not populating I/O Distribution chart and VM Offenders list.

When navigating through "VMWare Environment | Cluster Quick View | Explore | Storage Tab | Performance" tab the "Datastore Performance" window...

Revised: August 24, 2022
4221715 - Cluster Metric values exceed 100%

 Metric values exceed 100% in their custom cluster utilization report.

Revised: August 24, 2022
4294267 - Cloud Migration Run Model does not return information

This is the situation: 1. Under: Cloud Migration, using VMware and Cloud Model, clicking under "Select VMs", it shows all the Virtual Machines...

Revised: August 24, 2022
4226418 - CLIENT_PLUGIN_AUTH error when connecting to MySQL instance

When installing a new MySQL agent, the message "CLIENT_PLUGIN_AUTH" is required occurs when connecting to a MySQL 5.1.5.1 instance. ERROR...

Revised: August 24, 2022
4331571 - Client Access : OWA status is shown Unknown in Exchange Server status dashboard

Client Access : OWA status is shown Unknown in Exchange Server status dashboard What is the cause of this.

Revised: August 24, 2022
4309137 - CLI installer for Azure SQL database agents

Is there a CLI (Command Line Installer) or batch script available to create multiple Azure SQL database agents in one process?

Revised: August 24, 2022
4289458 - Clear Alarms older then X days

Revised: August 24, 2022
4270055 - Clarification on the Audit log (security, storage, data retention, exporting)

Which groups/Roles should have a access to AUDIT Log? What level of information will be logged into Audit log? What is the retention policy for...

Revised: August 24, 2022
4275909 - CISCO Switches credential errors on the VMWare dashboard

CISCO Switches credential errors on the VMWare dashboard: --- Missing Credentials. The credentials for the Virtual Switch are invalid and some...

Revised: August 24, 2022
4223950 - Cisco fabric connects but fails to collect

Cisco fabric connects but fails to collect

Revised: August 24, 2022
4292556 - Churn on VMWResourcePool

Revised: August 24, 2022
4253865 - Churn in FileLogMonitorFileGroup topology type

Many changes are occurring in the FileLogMonitorFileGroup topology type. The output of the find frequent change script contains many...

Revised: August 24, 2022
4266394 - Chrome browser give security warning when access FMS console via SSL

Chrome browser give following security warning when access FMS console via SSL NET::ERR_CERT_COMMON_NAME_INVALID Subject Alternative Name...

Revised: August 24, 2022
4229067 - Checking for blocked ports from a remote computer when TELNET is not available

Blocked ports often contribute to product connection issues.  Typically, Support requests to use TELNET or even run a “portable” version of...

Revised: August 24, 2022
4310368 - Chart at top of MySQL statements dashboard shows "No data to display" but there are statements collected

The graph at the top of the MySQL statements dashboard indicates "No data to display" however there are SQL statements collected in the bottom...

Revised: August 24, 2022
4227811 - Changing the display name for a database agent

Can the display name for a SQL Server, Oracle, Azure SQL, or DB2 agent be changed? How can a SQL Server, Oracle, Azure SQL, or DB2 agent be...

Revised: August 24, 2022
4308825 - Changing the Blocking History Collection parameters

How can the Blocking History Collection parameters be changed so that the blocks taking less than specified time will appear in the dashboard.

Revised: August 24, 2022
4308036 - Changing maximum results in the Alarms panel

How can more than 100 alarms be viewed at one time in the Foglight alarms panel?

Revised: August 24, 2022
4313038 - Changing from 12-hour time format to 24-hour time format within the Foglight web console

Is there a way to force Foglight to display the time in a 24-hour time format? For example, alarms and the Foglight time zonar are displayed as 03...

Revised: August 24, 2022
4300175 - Change the location where the support bundles are created

Low disk space on the FMS installation drive. Some of the FglAM support bundle sizes exceed 1GB. There is another drive available which has...

Revised: August 24, 2022
4248288 - Change the ICMP Service for NetMonitor to use the OS-specific ICMP service instead of default Agent Manager ICMP service

Foglight Net Monitor uses the ICMP (Internet Control Message Protocol) service to communicate with network devices. There are two versions of this...

Revised: August 24, 2022
4301353 - Change history report in any format is blank

Change history report in any format is blank

Revised: August 24, 2022
4300064 - Change hostname in SAML metadata.xml

How to update SAML 2.0 hostname used in the metadata.xml if you need to use a custom DNS entry instead of the physical hostname.

Revised: August 24, 2022
4302970 - Change Analyzer in Federation Environment

Is Change Analyzer in Federation Environment a supported configuration?

Revised: August 24, 2022
4258044 - Certificates does not conform to algorithm constraints. Also Ensure that the VC is using a 1024-bit public key or longer and MD5 is not used

After upgrading to Foglight Management Server (FMS) 5.7.1 and VMWare 5.6.14, the VMWare agent is now failing to connect to the vCenter with the...

Revised: August 24, 2022
4228383 - Change "Connect as" in "Database Agent Migration" dashboard is not supported

User cannot change the "Connect as" sysdba/normal pulldown menu in the database agent migration dashboard.

Revised: August 24, 2022
4271129 - Certificate Authority (CA) Agent receives timeout exception when running PowerShell cmdlet

Agent successfully establishes connection to the target CA server but below error is logged when running powershell cmdlet: ERROR [Quartz[0...

Revised: August 24, 2022
4334868 - Causes for "Login has timed out" (SQL state : HYT00) errors when adding a new SQL Server agent

The following error is encountered during the creation of a SQL Server agent in Foglight  Failed to establish a SQL-Server JDBC connection...

Revised: August 24, 2022
4319421 - Catalyst License for Foglight server is expiring

Foglight has an alarm stating that the "Catalyst License" is expiring in 2 days in a production environment.

Revised: August 24, 2022
4333378 - Cartridges you are trying to install and enable are older than the currently enabled version

An error message similar to the following is displayed when adding a new cartridge "The following cartridges you are trying to install and...

Revised: August 24, 2022
4227846 - Cartridge Sybase 5.9.3.28 installed but failed to activate via UI

Cannot enable to 5.9.3.28 Sybase cartridge ERROR [CARTRIDGE_OPERATION-0] script.system:administration_cartridges_cartridgeinventory...

Revised: August 24, 2022
4221957 - Cartridge for Storage Management 4.3.5

Cartridge for Storage Management 4.3.5

Revised: August 24, 2022
4309401 - Cartridge activation failure: Failed to resync types

Dashboards | Administration | Cartridges | Cartridge Inventory Could not complete the requested operation, with the following messages: Failed...

Revised: August 24, 2022
4227173 - Cartridge for MongoDB 5.9.4.10.3 release

The following changes have been included with the 5.9.4.10.3 release of the Cartridge for MongoDB 5.9.4.10 07/May/19 Set replica set member...

Revised: August 24, 2022
4327218 - Capacity Management doesn't seem to be displaying the total Memory.

1. Capacity Management doesn't seem to be displaying the correct data. Memory is only showing 4.0GB when it shows, 200 GB in total on the vCenter...

Revised: August 24, 2022
4295028 - Capacity Management on Federated Master is not reflecting what the Child shows

1. Go to Home | Vmware Environment | Capacity Management | Capacity and Bottlenecks. 2. Select a cluster, either there is no information or...

Revised: August 24, 2022
4294038 - Capacity Management Scenario Modeler Select Hosts dashboard allows user to assign ESX hosts set debubg and logged

Go to Home | Vmware Environment | Capacity Management | Scenario Modeler: Select Hosts dashboard allows user to assign ESX hosts.         It has...

Revised: August 24, 2022
4280608 - Capacity Management dashboard displays incomplete data on Federation Master server

Capacity Management dashboard displays incomplete data on Federation Master server

Revised: August 24, 2022
4214972 - Capacity Management Report

What are Capacity Management Reports Available?

Revised: August 24, 2022
4240319 - Capacity Director error: The cloud data cannot be retrieved from the portal

Clicking Run Model from Capacity Director dashboard throws the following error: The cloud data cannot be retrieved from the portal. Please...

Revised: August 24, 2022
4261384 - Canot log in with SSO. "Clock skew too great" reported in ERROR message.

Users cannot log in with SSO (Single Sign-on). The following error is reported in the management server log during start up: ERROR   [forge...

Revised: August 24, 2022
4228198 - Cannot use port below 1024 in SQL Server PI repository connection details installer popup

Unable to add a port below 1024 in the Port (optional) field in the SQL Server PI Repository Connection Details popup when creating a new SQL...

Revised: August 24, 2022
4302529 - Cannot upload a support file to either Quest FTP or support website due to Source Path Too Long

Cannot upload a support file to either Quest FTP or support website due to "Source Path Too Long" Run from Command Prompt dir /s /b | sort /r...

Revised: August 24, 2022
4307676 - Cannot start agents on Windows FglAM: No buffer space available JVM_Bind

Agents installed on a windows Agent Manager are unable to start. The following errors appear in the FglAM log: YYYY-MM-DD HH:MM:SS.SSS  ERROR...

Revised: August 24, 2022
4334834 - Cannot setup OS monitoring for database agent to Windows server "OS validation failed " AND "A connection could not be established"

When adding operating system (OS) monitoring for SQL Server agent. it fails with error : A connection could not be established. In...

Revised: August 24, 2022
4275007 - Cannot send Test Mail due to Authentication Error

Cannot send Test Mail due to Authentication Error : 530 5.7.1 Client was not authenticated

Revised: August 24, 2022
4310165 - Cannot save alarm settings for database agents

Unable to save alarm changes in the database agent alarm configuration panels. Clicking the save button gets stuck when choosing multiple agents...

Revised: August 24, 2022
4320029 - Cannot report sessionId value

The agent log in Debug Mode has long lines of messages as such, ------------------ 295a8570e581/HostAgents /5.8.5.2/DellUnixAgent/Monitor...

Revised: August 24, 2022
4227592 - Cannot receive email of "DBO - Invalid Materialized Views" alarm when the agent is RAC one node instance

When monitoring a Oracle RAC one node instance, the RAC agent and node agents are created, the user can check on the agent status, but on the...

Revised: August 24, 2022
4324707 - Cannot perform Windows 2008 (Win2k8) EventLog Monitoring

When trying to test Event Log monitoring on Win2k8 for Event ID 1074,6008 & 41 - after configuring all required event ID in the Host agent...

Revised: August 24, 2022
4311096 - Cannot monitor Azure database using AD account when FglAM is deployed in Azure

If a Foglight Agent Manager (FglAM) is deployed in an Azure virtual machine, an Azure SQL database cannot be monitored using an AD (Active...

Revised: August 24, 2022
4227583 - Cannot monitor Exadata due to commands located in folder /usr/sbin

Cannot create Oracle Exadata agents An error similar to the following appears in the installer log file ERROR   [OracleInstaller-1576570147374...

Revised: August 24, 2022
4353073 - Cannot login to Foglight console: " The user account is locked"

Cannot login to the Foglight Admin Console - getting the following error: Error: Invalid username and/or password. Please try again. OR...

Revised: August 24, 2022
4228407 - Cannot import license into installer with license file name XXX.lic

A new Foglight license was obtained with a file name ending in .lic (e.g. XXX.lic). The license can be installed into a new FMS but the FMS...

Revised: August 24, 2022
4228917 - Cannot generate CAR file using Cartridge Builder

A .CAR file cannot be generated using the Cartridge Builder.

Revised: August 24, 2022
4344468 - Cannot exclude encryption protocol from concentrator agent manager

If any encryption protocol is excluded using "excluded-ssl-protocol" element from fgalm.config.xml the changes are not effective and concentrator...

Revised: August 24, 2022
4316200 - Cannot execute Fglam Installer on RedHat 6 on POWER7 machine

$ ./fglam-5_6_6-linux-x86_64.bin -bash: ./fglam-5_6_6-linux-x86_64.bin: cannot execute binary file The OS is a RedHat 6 OS: $ cat /proc...

Revised: August 24, 2022
4290017 - Cannot execute fglcmd more than once within a batch script

In this example the second line never executes: set arg1=%1 set arg2=%2 set arg3=%3 C:\FogServer\bin\fglcmd -usr foglight -pwd %arg1% -cmd...

Revised: August 24, 2022
4308425 - Cannot enable SSL for SQL PI connection on mixed Windows 2012 and Windows 2019 environment

Cannot configure SQL PI using SSL on a Windows 2019 or Windows 2016 server where the Foglight Agent Manager is using Windows 2012. Failed to...

Revised: August 24, 2022
4226915 - Cannot establish connections to Sybase instances with "roman8" charset

Cannot establish connections to Sybase instances with "roman8" charset. Error is JZ00L: Login failed. Examine the SQLWarnings chained to this...

Revised: August 24, 2022
4310286 - Cannot edit a UDC query on DB2 agent

The edit query button is not available for a user to edit a user defined query for DB2.

Revised: August 24, 2022
4227213 - Cannot create Oracle database agent when FglAM is Ubuntu

Cannot create an Oracle database agent using a Foglight Agent Manager is Ubuntu. Failed to establish a Oracle JDBC connection protocol to Host...

Revised: August 24, 2022
4226666 - Cannot connect to host after monitoring a SSAS instance

A "cannot establish a connection to HOSTNAME" alarm is fired because of the connection failing to the host.  After testing the connection in...

Revised: August 24, 2022
4306258 - Cannot authenticate with an imported AD user after configuring directory services for LDAP.

User account gets imported into Foglight from the target OU and it's possible to assign a role to the user, but the user cannot authenticate to...

Revised: August 24, 2022
4228759 - Cannot add Azure SQL agent due to "Reference to database and/or server name" error when running grant permissions script

When running the grant permissions script while creating an Azure SQL agent, the script fails with the error in red Msg 4015, Level 15, State 1...

Revised: August 24, 2022
4311961 - Cannot access db2diag.log, SQL Server error log, or Oracle listener or alert log on Windows (A command shell connection could not be established)

The DB2 db2diag.log, Oracle alert log, or SQL Server error log cannot be accessed on Windows servers. The following error appears in the database...

Revised: August 24, 2022
4258094 - Can't retrieve agent logs from the Agent Status dashboard

Nothing is returned when attempting to retrieve an agent log from the Agent Status page. . Messages like the following are reported in the...

Revised: August 24, 2022
4265530 - Can't log in to Foglight console using https.

Cannot access the Foglight console using https (8443). The following message is reported in Internet Explorer (IE):   This page can't be...

Revised: August 24, 2022
4254052 - Can't log in with SSO. "LDAP search failed" reported in ERROR message.

Users can't log in with SSO (Single Sign-on). The following error is reported in the management server log during start up: 2016-09-13 18:10...

Revised: August 24, 2022
4279627 - Can't connect to local MySQL server through socket

NOTE: On UNIX systems, you may get an error in regards to the .sock file as shown below when trying to connect to MySQL via command line ERROR...

Revised: August 24, 2022
4307361 - Can we prevent access to the Foglight console on port 8080 without requiring a lot of manual conf

We want to prevent access to the Foglight console on port 8080. We would like to modify the Foglight http port value or simply forbid http access...

Revised: August 24, 2022
4211890 - Can we define users that do not have Administrator rights to create and delete blackouts?

Is there a way to allow Foglight users that do not have Administrator rights to create and delete blackouts?.  We have read-only users which...

Revised: August 24, 2022
4279478 - Can we change SNMP Trap's Severity for multiple Traps?

Is it possible to when updating the severities it can be done for multiple traps in the format field instead of individually? Using Integration...

Revised: August 24, 2022
4253704 - Can values be passed to a Python script agent as script arguments or must values be passed as properties?

Following is how an existing Python script  is run outside of Foglight with a custom argument (vlan): #python my_python_script.py --vlan 213...

Revised: August 24, 2022
4307898 - Can the SQL Server cartridge monitor SQL Virtual Log File (VLF) counts?

Can the SQL Server cartridge monitor SQL VLF log file counts?

Revised: August 24, 2022
4241456 - Can the same agent name be used twice?

Can a duplicate agent name be used in Foglight?

Revised: August 24, 2022
4254139 - Can the FMS connect to LDAP using secure encrypted communications (secure LDAP port 636)?

Can the Foglight Management Server (FMS) use LDAPs (secure LDAP on port 636) instead of basic LDAP (port 389) to integrate with Active Directory?

Revised: August 24, 2022
4311136 - Can the fglcmd utility be installed on a server separately from the FMS?

Is it possible to install the fglcmd utility outside the foglight server?

Revised: August 24, 2022
4257871 - Can the connection type (WinRM or WMI) attempted by a WindowsAgent be set in the properties of the WindowsAgent?

WindowsAgents attempt to make the following types of connections in the following order.  Is there a way to designate the connection type (WinRM...

Revised: August 24, 2022
4261509 - Can the AIX errlog be monitored with the Infrastructure cartridge FileLogMonitor agent?

Can the AIX errlog be monitored with the Infrastructure FileLogMonitor agent? The legacy AIX_console agent was able to collect errlog data...

Revised: August 24, 2022
4317015 - Can SCVMM agent account be granted Local Admin privilege on monitored SCVMM server instead of Domain Admin

Can SCVMM agent account be granted Local Admin privilege on monitored SCVMM server instead of Domain Admin

Revised: August 24, 2022
4294703 - Install Agent Manager/FGLAM for HTTP connection to FMS

As the Wizard FglAm installer defaults to HTTPS installations, please reference   Installing the Agent Manager using the Installer Interface  in...

Revised: August 24, 2022
4299295 - Infrastructure: Host agent collection may be causing CPU spikes on FglAm process on Solaris Zones

Infrastructure:  Host agent collection may be causing CPU spikes on Solaris Zones Foglight Agent Manager (FglAM) process above 15-20%

Revised: August 24, 2022
4221791 - Infrastructure Wizard: The wizard fails with a "commit result" error

Dashboard| Infrastructure| add Single Host or Dashboard| Hosts| Hosts| Add Host Infrastructure Wizard: The wizard fails with a "commit result...

Revised: August 24, 2022
4309456 - Infrastructure monitoring required ports

What are the requirements for Infrastructure Agent on Windows and Linux and required ports.

Revised: August 24, 2022
4302579 - Infrastructure Dashboard shows "There Is No Data To Display" for "Top Network Utilization" for the Virtual Machines

1). Under Infrastructure Dashboard "Top Network Utilization" stats are missing for all Virtual Machines, It shows: "There Is No Data To Display...

Revised: August 24, 2022
4314597 - Infrastructure Agent: Event Log not firing alarms on HostAgent

Windows Event Log alarms are not being raised for the HostAgent agents.

Revised: August 24, 2022
4219302 - Infrastructure Agent: Unable to monitor host. ("/usr/bin/ksh": error=12, Not enough space)

Infrastructure Agent:  Unable to monitor host.  ("/usr/bin/ksh": error=12, Not enough space) <Agent Manager Bundle>| logs| Host Agent| <version...

Revised: August 24, 2022
4219251 - Infrastructure agent not collecting: "Failed to connect" and "a connection could not be established"

Infrastructure agent not collecting data Problem 1: A connection could not be established Following can be found in the host agent log files...

Revised: August 24, 2022
4310823 - Incremental level 0 backup triggers the following alarm, DBO - Days Since Full Backup (alarm group: Storage)

While using the Cartridge for Oracle, an instance is backed up once a day using RMAN. The backups are incremental backups This server is using 2...

Revised: August 24, 2022
4226969 - Increased CPU usage on Windows Servers from Sophos Endpoint Protection - HitmanPro

Sophos Endpoint Protection is a popular Antivirus package that includes File Scanning, Network Threat Protection, Web Control, and Device Control...

Revised: August 24, 2022
4314144 - Incorrect wording of the "Unprotected VMware VMs" Rule

The rule " Unprotected VMware VMs " currently contains the following text: "The vCenter "vCenter01" has XXX VMs which don't have backups...

Revised: August 24, 2022
4271210 - Incorrect wording in alarm message of rule HPV Server Total Latency

Incorrect wording in alarm message of  rule HPV Server Total Latency . Alarm message of Warning severity has incorrect wording as ESX host...

Revised: August 24, 2022
4254385 - When using a AWS host as the FMS how can the host name be kept the same so that the license still works after stopping and starting the Amazon EC2 instances?

In AWS (Amazon Web Services), when an instance is launched, it is assigned a host name that is a form of the private, internal IPv4 address...

Revised: August 24, 2022
4251938 - When upgrading the virtual applliance the version number shown in the vSphere client does not change

When upgrading the virtual applliance (vApp) the version number shown in the vSphere client does not change.

Revised: August 24, 2022
4306094 - When trying to add Host Objects associated to SNMP discovered devices, they're not listed in Service Builder

When trying to add Host objects to a service in Service Builder , Host objects associated to SNMP are not listed when doing a search...

Revised: August 24, 2022
4290964 - When trying to add the Dell Compellent I get the following error message, "Vendor information: Method not available [ApiConnection::LoginMethod}"

When trying to add the Dell Compellent I get the following error message, "Vendor information: Method not available [ApiConnection::LoginMethod}"

Revised: August 24, 2022
4228177 - When there are many DB agents with PI enabled in FMS environment and the user upgrades the cartridge to the latest version, the SQL PI component update might fail

User cannot update SQL PI components successfully at one time when there are many agent Oracle and SQL Server agents enabled with SQL PI in the...

Revised: August 24, 2022
4261526 - When the FMS is restarted e-mail messages from Services are sent for old alarms.

After the FMS (Foglight Management Server) is restarted e-mail messages are sent from services for alarms that were raised previously.

Revised: August 24, 2022
4285691 - Mailbox Database Feature State status shows as Stopped although all DBs are mounted

Mailbox Database Feature State status shows as Stopped in Exchange Environment dashboard even though all Databases are mounted

Revised: August 24, 2022
4285798 - LSASSPercentCPU(%) chart on Directory Services tab in Active Directory Explorer dashboard shows exceptionally high number

LSASSPercentCPU(%) chart on Directory Services tab in Active Directory Explorer dashboard shows exceptionally high number like 200% or higher for...

Revised: August 24, 2022
4275381 - Lot of credential alarms are generated due to Xen agent not able to establish connection to target VDI hosts

If Processes and/or Sessions collection is enabled in Xen Agent properties then the agent tries to collect this data from all VDI machines using...

Revised: August 24, 2022
4316251 - Looking to add a second header to reports page.

I n the Foglight UI Help | Reports |  Customizing the Header or Foote r section, it lists method to edit a Header to a custom report but one...

Revised: August 24, 2022
4209248 - Looking for VMware CPU counter for %CSTP

Customers require %CSTP monitoring for VMWare monitoring

Revised: August 24, 2022
4249494 - LogMonitor agent fail to start data collection

LogMonitor agent fails to start data collection. Error in LogMonitor agent log: ECHO    DEBUG [Quartz[0]-1] com.quest.glue.core...

Revised: August 24, 2022
4275980 - Login problem if more than one LDAP user is logged into Foglight console

Only one LDAP user is able to use the Foglight Management Server (FMS) console. The first user is logged in to the FMS and all seems to be...

Revised: August 24, 2022
4279978 - LogicalDisk space details not displayed for a VM on Storage tab in vmExplorer dashboard

LogicalDisk space details (Capacity, TotalSpace, AvailableSpace etc.) show as n/a on Storage tab in vmExplorer dashboard

Revised: August 24, 2022
4290532 - Logical disks are not removed from Foglights topology after being deleted from the VM

When a logical disk is removed from a VM through vCenter,  The disk can persist in Foglight, even though it does not exist anymore in the vCenter.

Revised: August 24, 2022
4275299 - Logical Disk information is not displayed for RHEL7 or CentOS 7 virtual machine.

Capacity tab in Storage view of vmExplorer dashboard does not show any Logical disk information for RHEL 7 or CentOS 7 virtual machines even though...

Revised: August 24, 2022
4310116 - Log4j 1.2.x and CVE-2019-17571, CVE-2021-4104, CVE-2022-23307, CVE-2022-23305 and CVE-2022-23302 (1.2.16, 1.2.17)

What are the effects of  CVE-2019-17571,  CVE-2021-4104, CVE-2022-23307, CVE-2022-23305 and CVE-2022-23302 vulnerabilities and the log4j 1.2.x (1.2...

Revised: August 24, 2022
4225835 - Log4j2 files missing from Foglight Management Server and installer

UI issues in the Foglight Management Server after upgrading cartridges to the 5.9.7.23 or 5.9.7.24 version.

Revised: August 24, 2022
4308690 - Log Monitor dashboard shows logs that do not exist

Using the File Log Monitor Agent to monitor a set of logs which rollover each day with a log_name.<Date> naming convention.  After a period of...

Revised: August 24, 2022
4289566 - Lock collection errors in agent log on Oracle instances running Data Guard

An Oracle Data guard agent is encountering errors for the DBO_Locks_History_Tree and DBO_Top_Blocked_Objects collections when monitoring a read...

Revised: August 24, 2022
4271713 - Location of cartridge version incompatibilities log file during Foglight Management Server to 5.9.2

Where are the log files containing cartridge version incompatibilities placed during Foglight Management Server (FMS) upgrade to 5.9.2 ?

Revised: August 24, 2022
4227508 - Loading the "Manage SQL PI Repositories" page takes a long time

In the Foglight for Database v5.9.7.10 cartridge, the dashboard "Manage SQL PI Repositories" sometimes takes long to load, and FMS console might...

Revised: August 24, 2022
4307767 - Listener data not available for Oracle

We defined the listener monitoring according to the Foglight For Oracle Guide, but cannot get the listener to be monitored Running lsnrctl status...

Revised: August 24, 2022
4310700 - List of SQL Server replication alarms

What SQL Server replication alarms are available.

Revised: August 24, 2022
4216563 - List of all agents based on Agent Type and also list of Agent type on one Agent Manager

Is there a way to list all agents based on agent type and also list of Agent type on one specific Agent Manager?

Revised: August 24, 2022
4293922 - List all hosts collected by all MultiHostProcessMonitorAgent

Is there a way to list all hosts collected by all MultiHostProcessMonitorAgent (group by agent name)?

Revised: August 24, 2022
4316053 - Linux FglAM Cannot Connect to FMS

Our linux FglAM stopped working around April 16, and cannot connect with the management server after restarting.

Revised: August 24, 2022
4274925 - Linux Agent not collecting and host not listed in the Infrastructure or Hosts Dashboard. ERROR: The unique system ID for the current system could not be determined.

In Agent Properties, the hostname override field is not set SystemId = Unset; see screenshot

Revised: August 24, 2022
4245057 - Linux Agent Manager crash without any errors in the log files

Agent Manager crashes without any erros in the log files. In the Linux log files (/var/logs/messages) the following can be found: Jul 22 16:54:26...

Revised: August 24, 2022
4227464 - Link of Top Wait Event in Activity Highlights is invalid

An invalid page will be opened, when users clicking the texts in the Top Wait Event column. In the Activity Highlight tab of the SQL PI page...

Revised: August 24, 2022
4260142 - Limited user account should not be able to launch the Automation dashboard

The limited user account can access the "Automation" dashboard and can setup 'Workflows" there, but the account should only be able to open the...

Revised: August 24, 2022
4226015 - License failed with the message "The digital signature is not valid"

When a new license is added into Foglight, a message like the following appears " Could not execute the requested operation, error(s) had...

Revised: August 24, 2022
4226944 - License count does not decrease after adding items to blacklist

A user added 1,199 items to the blacklist but there is no decrease in the license count.

Revised: August 24, 2022
4320307 - LDAP integration stopped working after FMS upgrade

Can no longer add users via LDAP. The LDAP server see visible, but the names cannot be queried.

Revised: August 24, 2022
4258197 - LDAP group is not in the list of LDAP groups of LDAP groups to make visible.

An LDAP group is not in the list of LDAP groups when importing groups.   The LDAP group is located under the path designated in the "scope(s...

Revised: August 24, 2022
4249219 - LDAP groups not available for selection within LDAP Group Visibility Settings

After recently adding new groups to Active Directory, the new groups are not available to be enabled for visibility.

Revised: August 24, 2022
4266643 - LDAP Configuration does not function properly when SSL (port 636) is used

The following error is seen in the Foglight Management Server logs when LDAP is configured using port 636: "YYYY-MM-DD HH:MM:SS WARN    [http-0.0...

Revised: August 24, 2022
4293837 - Large number of open cursors and sessions caused by Oracle agent with SQL PI

Large number of open cursors and sessions were detected on an Oracle Instance monitored by SQL PI. These sessions' user account matches the...

Revised: August 24, 2022
4285849 - Large number of HostProcess and OperatingSystem topology object changes caused by Oracle process

Large number of HostProcess and OperatingSystem topology object changes caused by Oracle process

Revised: August 24, 2022
4285749 - Kubernetes agent fails to monitor Openshift Origin cluster after upgrading to 3.0.0 version

Kuberenets agent fails to monitor Openshift Origin cluster after upgrading the agent to 3.0.0. The agent was working fine on prior (2.x) version...

Revised: August 24, 2022
4280858 - Kubernetes agents fails to collect Performance metrics due to not able to unable to access heapster name space

Kubernetes agents fails to collect Performance metrics due to not able to unable to access heapster name space. Below error is logged in agent log...

Revised: August 24, 2022
4271138 - Kubernetes Agent package and Kubernetes Agent are not available in the list when trying to deploy Agent package or creating agent

All Container cartridges and license are enabled however when trying to create new agent  Kubernetes not listed in the list for the selected FglAM...

Revised: August 24, 2022
4271232 - Kuberetes agent not collecting data due to missing resource mapping

Kuberetes agent not collecting data and below error is logged on the agent log: 2020-01-09 13:12:46.287 ERROR   [FglAM:IncomingMessage[5]-13...

Revised: August 24, 2022
4307737 - Known issues with the SQL Server execution plan comparison popup

In the Execution Plan comparison popup, the date of the selected plan is the insert time to the SQL PI repository and not the execution time...

Revised: August 24, 2022
4308166 - JDBC connection sizing (Best Practice)

What would the be the best practice in terms of Foglight Management Server (FMS ) JDBC connection pool? 

Revised: August 24, 2022
4320511 - Java Vulnerability in Foglight and/or vFoglight?

Our security dept. sent us a notice for a Java zero day vulnerability. Our Foglight server has been flagged in the past because it uses Java. Can...

Revised: August 24, 2022
4261357 - JAVA SE vulnerabilities reported for FMS 5.9.4.

The following JAVA SE vulnerabilities were reported for Foglight Management Server 5.9.4. CVE-2019-2602 CVE-2019-2684 CVE-2019-2698 CVE...

Revised: August 24, 2022
4262148 - J-interop log file filling up disk space

The J-interop log file (j-interop0.log) is growing huge in size and filling up the file system very fast.

Revised: August 24, 2022
4271378 - Issue with Rule Configuration view under Hyper-V Environment | Administration dashboard.

Under the Hyper-V Administration -> Rule Configuration dashboard, all Rules are showing "Errors Check Logs" in the Severities columns.

Revised: August 24, 2022
4285724 - Issue with AD services link under AD Dependencies embedded view in Exchange environment dashboard

AD services link icon under AD Dependencies embedded view in Exchange environment dashboard indicates that there is an alarm however clicking on...

Revised: August 24, 2022
4217370 - Isilon Agent No IFS capacity and Disk System Throughput

Isilon Agent No IFS capacity and Disk System Throughput

Revised: August 24, 2022
4293940 - Is there is a way to clear alarms specific to only certain rules?

Is there is a way to clear alarms specific to only specific rules?

Revised: August 24, 2022
4354003 - Is there Documentation/Tutorial Guide(s) which explain how to design/create custom Dashboards, views and Reports?

Is there Documentation/Tutorial Guide(s) which explains how to design/create custom Dashboards, Views and Reports in Foglight?

Revised: August 24, 2022
4294339 - Is there any way to detect agents under hung state?

When a server was hung, Foglight still detects the up status from ping test, so no alarm gets generated.

Revised: August 24, 2022
4271272 - Is there any out of the box rule available in VMware cartridge that will trigger an alarm for vSphere configissue of an ESX host

Is there any out of the box rule available in VMware cartridge that will trigger an alarm for  vSphere configissue of an ESX host?

Revised: August 24, 2022
4248017 - Is there any plan to upgrade the embedded JRE in Foglight Management Server (FMS) to a higher version

Current latest  version (6.0.0) of Foglight Management Server (FMS) includes JRE version 1.8.0_265. Is they any plan to upgrade JRE to a higher...

Revised: August 24, 2022
4352019 - Is there an up to the date, central online location of fully searchable Product Documentation for Foglight/FVE/Foglight Evolve?

Is there an up to the date, central online location of fully searchable Product Documentation for Foglight/FVE/Foglight Evolve?

Revised: August 24, 2022
4304494 - Is there any ability to search VMs by MAC address?

Need be able to search Virtual Machines based on the MAC Addresses

Revised: August 24, 2022
4245935 - Is there an option to rotate the dashboards in the Foglight UI?

Is there an option to rotate the dashboards in the Foglight UI, like a slide show where different dashboards will be displayed?

Revised: August 24, 2022
4285190 - Is there an option in Foglight to disable a user account

Is there an option in Foglight to disable a user account

Revised: August 24, 2022
4252118 - Is there an option to add a custom dashboard to the Foglight "Standard View"?

Is there an option to add a custom dashboard to the Foglight "Standard View", same like the "Databases" dashboard?

Revised: August 24, 2022
4280281 - Is there an option in Container Capacity management to select specific nodes for calculation

Within the Container Capacity Management module for each cluster, we need to access only the compute nodes within the cluster to calculate...

Revised: August 24, 2022
4228581 - Is there an alarm for Agent Manager HA Failover?

Is there an alarm for when a High Availability FglAM failover occurs? In most production environments, operators have master lists of servers and...

Revised: August 24, 2022
4316857 - Is there an 'out of the box' report for VMware Datastores and their health?

Is there an 'out of the box' report for VMWare Datastores and their health? It is a requirement to list all datastores, in a table format, that...

Revised: August 24, 2022
4285518 - Is there a way to use https communication between NINJA agent and server instead of default http?

Currently it looks like the agent can only communicate with the server using regular HTTP over port 5054. Due to Security requirements, need to use...

Revised: August 24, 2022
4286111 - Is there a way to set Password Never expires option for individual User account in Foglight UI

Is there a way to set Password Never expires option for individual User account in Foglight UI

Revised: August 24, 2022
4265543 - Is there a way to scope registry variables for multiple instances of a topology type without adding

How can a registry variable be scoped to more than one instance of a topology type without iteratively adding a value for each object that needs to...

Revised: August 24, 2022
4323789 - Is there a way to run report on vFoglight to list out 'Annotations' information?

On the vCenter, under machine "Summary" tab, there is an "Annotations" field, is there a way to run report on vFoglight to list out this information?

Revised: August 24, 2022
4250699 - Is there a way to restrict or assign Foglight users to only use a specific vCenter VMware agent?

Is there a way to restrict or assign Foglight users to only use a specific vCenter VMware agent in Foglight? Example: User 1 can only view...

Revised: August 24, 2022
4257977 - Is there a way to get the space used in the topology_property_value table from the script console? A SQL Server repository is being used.

Is there a way to get the space used in the topology_property_value table from the script console?  A SQL Server repository is being used.

Revised: August 24, 2022
4269713 - Is there a way to get alerts when somebody creates, deletes or modifies blackouts in Foglight?

When an Administrator performs a change in the Blackout dashboard is it possible to receive an alert or e-mail specifying the username and the...

Revised: August 24, 2022
4316105 - Is there a way to filter the alarms that are forwarded on to 3rd party alarm management products?

I would like to send some alarms on to our 3rd party alarm management system(netcool) and not send other alarm on to this system. Is there a way to...

Revised: August 24, 2022
4261718 - Is there a way to determine which collections are taking up most of the space in an OBS_METRIC_AGGREGATE?

There are some groups in our organization that have modified the collection settings on the Database agents. Some groups have set the "Working...

Revised: August 24, 2022
4301149 - Is there a way to change the host browser to other hosts?

Is there a way to change the host brower to other hosts?

Revised: August 24, 2022
4227970 - When monitoring SQL Server 2017 on Linux, an error message will be shown in the SQL Agent Error Logs page

The red error message "An error has occurred. Please check your logs" will be shown in the Logs | SQL Agent Error Logs page, when monitoring SQL...

Revised: August 24, 2022
4320536 - When looking at details collected for a SQL Server instance it is showing as unavailable

Some details within the Foglight UI console for SQL Server instances using SQL 2008, we are seeing the status unavailable for some collected...

Revised: August 24, 2022
4296384 - When I look at the Change Analyzer tab in the vmware environment the system becomes non-responsive.

When I look at the Change Analyzer tab in the vmware environment the system becomes non-responsive.  All other dashboards and tabs respond...

Revised: August 24, 2022
4290955 - When I collect from my Cisco Switches the topology collection never finishes.

When I collect from my Cisco Switches the topology collection never finishes. Generally no error is returned.

Revised: August 24, 2022
4290606 - When I collect from my NetApp filers I get an error message.

When I do a performance collection from my NetApp filers I get an Error message, “Value cannot be null". I am running version 8.1.2 DoT in 7 mode.

Revised: August 24, 2022
4344389 - When ESX Hosts enter maintenance mode, it may take several agent collection intervals for the

ESX Admin Tool Bar: Disable Maintenance mode was automatically set to Enable Maintenance mode When the server was set to Enable Maintenance mode...

Revised: August 24, 2022
4314975 - When configuring an Openstack agent, what should be input into the project field?

When configuring an Openstack agent, what should be input into the project field ?

Revised: August 24, 2022
4303183 - When collecting from NetApp Filer an error message is thrown on topology collection.

When collecting from NetApp Filer an error message is generated on topology collection. Performance Collection of x.x.x.x with agent had a...

Revised: August 24, 2022
4327164 - When clicking on the alarm URL in e-mail, it does not pull up / show the alarms dashboard

After clicking the alarm URL or alarm link from an e-mail, it does not open up the alarm dashboard but rather brings it to the Foglight welcome...

Revised: August 24, 2022
4290522 - When clicking for an specific process in the Vmware Environment Process tab, there is no detailed information

Go to  Home | Vmware Environment | Virtual Machines. Open an specific machine and click on "Explorer" button. Go to "Process" tab, you can see...

Revised: August 24, 2022
4306368 - When adding a new Office365 Agent, the consent return URL fails to connect

When adding a new Office365 Agent, the consent return URL fails to connect. The FMS (Management Server) is configured to use HTTPS only.

Revised: August 24, 2022
4261545 - When a scoped registry variable is long the "Change Value" button is not visible so the value can't be modified

There are many e-mail addresses in a scoped registry variable.  The "Change Value" button is not visible so the value of the registry variable...

Revised: August 24, 2022
4318877 - When a database group is assigned to an user on Database | User level access dashboard, the filter assigned is not working

When a database group is assigned to an user on Database | User Level Access dashboard, the filter assigned is not working. When the user login...

Revised: August 24, 2022
4290793 - When we collect from my Equalogic we receive an error message.

When we collect from my Equalogic we receive an error message. The error reads, “The SNMP request timed out.: Increase the SNMPTimeout”

Revised: August 24, 2022
4296429 - What’s new in FVE 8.2?

What’s new in Foglight for Virtualization Enterprise Edition 8.2.

Revised: August 24, 2022
4266398 - What’s new in Foglight for Virtualization Enterprise Edition 8.6

What’s new in Foglight for Virtualization Enterprise Edition 8.6

Revised: August 24, 2022
4266095 - What's new in Foglight for Virtualization Enterprise Edition 8.8?

What's new in Foglight for Virtualization Enterprise Edition 8.8?

Revised: August 24, 2022
4254914 - What's new in Foglight for Virtualization Enterprise Edition 8.7.5 and VROOM 1.3?

What's new in Foglight for Virtualization Enterprise Edition 8.7.5 and VROOM 1.3?

Revised: August 24, 2022
4228440 - What's new in Foglight for Virtualization, Enterprise Edition version 8.5

What's new in Foglight for Virtualization, Enterprise Edition version 8.5

Revised: August 24, 2022
4308964 - What's new in Foglight 5.9.8

These Release Notes cover the resolved issues, known issues, workarounds, and other important information about the 5.9.8 release of Foglight...

Revised: August 24, 2022
4307367 - What's new in Foglight for Virtualization Enterprise Edition (FVE) 8.8.5?

What's new in Foglight for Virtualization Enterprise Edition (FVE) 8.8.5?

Revised: August 24, 2022
4228502 - What's new in Foglight for Databases 5.9.5.10

We are excited to announce a new version of Foglight for Databases 5.9.5.10 is now available for download. Look what's new: Full support for...

Revised: August 24, 2022
4289432 - What would happen to the agent if the Foglight Server goes down?

What will happen to the agent (in terms of resources and space and impact) when the Foglight Management Server (FMS) goes down? Is it possible to...

Revised: August 24, 2022
4292816 - What will happen after migrating ESX host and all corresponding objects from one vCenter to another?

What will happen after migrating ESX host and all corresponding objects from one vCenter to another? Will historical data collection stay intact?

Revised: August 24, 2022
4309629 - what VM's are under allocated on Memory and actively using the Virtual Swap File - Custom report

I want to generate a custom report on Memory allocated for the virtual machines and on Virtual swap file.

Revised: August 24, 2022
4274840 - What versions of Hyper-V server can be monitored by FVE (formerly vFoglight)

What versions of Hyper-V server can be monitored by FVE (formerly vFoglight)

Revised: August 24, 2022
4228299 - What version of OpenJDK is used with the Foglight Management Server?

What versions of OpenJDK and JDK are used with the Foglight Management Server and Foglight Agent Manager as of Foglight 6.0.0?

Revised: August 24, 2022
4280390 - What user account privileges are required to collect Linux volume utilization metrics from EC2 instances

What user account privileges are required to collect Linux volume utilization metrics from EC2 instances?

Revised: August 24, 2022
4309388 - What types of database agents can be migrated between agent managers using the database agent migration utility?

Which types of database agents can be migrated between two Foglight Agent Managers (FglAM) using the database agent migration utility?

Revised: August 24, 2022
4227453 - What type of information does the DB2 OS General Process CPU collect?

What type of information does the DB2 OS General Process CPU collect from the DB2 server.

Revised: August 24, 2022
4275483 - What type of ActiveSync Monitoring is provided by the latest version of Exchange cartridge

What type of ActiveSync Monitoring is provided by the latest version of Exchange cartridge

Revised: August 24, 2022
4250679 - What type of address should you use when configuring Foglight agents; Numeric IP address, FQDN (Fully Qualified Domain Name), or NetBIOS?

What type of address should you use when configuring Foglight agents; Numeric IP address, FQDN (Fully Qualified Domain Name), or NetBIOS?  Do all...

Revised: August 24, 2022
4314454 - What to collect when experiencing an issue with the XenDesktop Netscaler agent

When experiencing an issue with XenDesktop Netscaler discovery, what is required when opening a Quest Software support case?

Revised: August 24, 2022
4305208 - What states do the "DBSS - Availability Replica is not online" rule alarm for?

What states do the "DBSS - Availability Replica is not online" rule alarm for?

Revised: August 24, 2022
4265582 - “Catalyst Available Database Connections Check” alarms are triggered every 20 minutes after upgrading to the V5.9.1 FMS

"Catalyst Available Database Connections Check" alarms are triggered every 20 minutes after upgrading to the Foglight 5.9.1. There are not...

Revised: August 24, 2022
4295974 -  How can a user test Data Driven Rules?

How can a user test Data Driven Rules?

Revised: August 24, 2022
4306199 - [Openstack] – Monitoring Processes Support

Is it  possible to monitor  the processes below using the Openstack Cartridge? Configed process TopN process

Revised: August 24, 2022
4312841 - Zoner time format

In the foglight User Interface(UI), how can the time format in the zoner be changed to be displayed in 24hrs or AM/PM?

Revised: August 24, 2022
4285512 - Y-axis scale of CPU utilization charts on Monitor tab in vmExplorer dashboard for a VM is out of sync

Y-axis scale of CPU utilization charts on Monitor tab in vmExplorer dashboard for a VM is out of sync

Revised: August 24, 2022
4292811 - Xendesktop Netscaler not being monitored due to Appflow Invalid IP addres

After created the Netscaler agent, it's not being monitored and appflow collector returns:"Invalid IP address"

Revised: August 24, 2022
4280385 - XenDesktop agent fails to collect data from Storefront server due to Restricted ExecutionPolicy setting

For successful monitoring of Storefront server, Xen agent needs to execute Powershell commands to collect data. If Poweshell ExecutionPolicy set to...

Revised: August 24, 2022
4259621 - XenDesktop desktop does not show performance data on XenDesktop dashboard

XenDesktop desktop does not show performance data on XenDesktop dashboard, CPU, Network, Memory and Data Utilization are all empty.

Revised: August 24, 2022
4258623 - x Large vAPP fglam give false information on fglam is overloaded when adding new vCenter

x Large vAPP fglam give false information on fglam is overloaded when adding new vCenter "This Agent Host is overloaded, we suggest setting up an...

Revised: August 24, 2022
4281225 - Wrong alarms for Storage agents: "The specified feature has not yet been implemented, Vendor message: invalid ip address"

Foglight Management Server is generating alarms related to multiple storage agents which are not scoped to any of the rules. But there is no...

Revised: August 24, 2022
4246184 - Wrong alarms from rule "Catalyst Memory Usage Check"

Wrong alarms from rule "Catalyst Memory Usage Check" have been raised again and again. Even after increasing the memory to 24 GB the rule is still...

Revised: August 24, 2022
4311867 - WMI RPC_C_AUTHN_LEVEL_PKT_INTEGRITY errors in Event Viewer of Windows Server 2019

Messages like the following are spamming the Event Viewer in Windows 2019 servers The server-side authentication level policy does not allow the...

Revised: August 24, 2022
4295479 - WMI issues on a Windows 2008 R2 / SQL Server version 2012 instance with a name that contains inverted commas

On Microsoft® Windows® 2008 R2, a SQL Server version 2012 instance with a name that contains inverted commas (''; (for example:'X641_ENT1') can...

Revised: August 24, 2022
4294210 - WMI over DCOM on servers with SMB 1.0 disabled

Any agent using WMI over DCOM for the initial connection setup fails to connect to some  Windows  servers, even after following KB 102431...

Revised: August 24, 2022
4271757 - WinRM credential failures for HyperV agents

HyperV agents would not connect to the HyperV servers and hence no data were collected. Below errors were seen in the agent logs. 2018-09-21 10...

Revised: August 24, 2022
4299953 - WinRM AllowUnencrypted setting fails to change setting

While changing WinRM/Config/Service/AllowUnencrypted setting, error message " There are no more endpoints available from the endpoint mapper...

Revised: August 24, 2022
4228573 - WinRM and VMWare - How to import certificates when there is a connection error for no certificates

When monitoring remote systems in SSL mode, certificates for the remote server must be imported into the keystore on the Agent Manager.  

Revised: August 24, 2022
4324835 - WindowsAgent or UnixAgent Infrastructure Agent never shows up in Agents on All Hosts dashboard.

I created a new Windows_System agent and after completion and a period of time elapses, the agent never shows up on the Agents - Agents on All...

Revised: August 24, 2022
4261727 - WindowsAgent is not collecting most data. Queries executed by WindowsAgent for Windows 2012 host fail and WMI queries run from wbemtest don't return output.

The WindowsAgent is not collecting most of the data.  The debug WindowsAgent log shows that many queries are failing with messages like the...

Revised: August 24, 2022
4253737 - WindowsAgents not created after validating connectivity and selecting to save changes for some SQL Server instances.

WindowsAgents not created after validating connectivity and selecting to save changes for some SQL Server instances. The following setting...

Revised: August 24, 2022
4352097 - Windows Powershell (.ps1 scripts) - would like to call these from a Rule's Remote Command Action

We are using more and more, Windows Powershell (.ps scripts) in our business' computing environment. We would like to call these Powershell...

Revised: August 24, 2022
4320542 - Windows Monitor agent fails to connect on local FMS FglAM

When trying to create an IC agent to monitor FMS/FglAM server, but the local connection is failing. 2013-07-25 15:19:11.623 ECHO    HostAgents/5...

Revised: August 24, 2022
4305868 - Windows metrics collections are intermittent with WinRM

Windows metric collections are intermittent with WinRM even when the FglAM (Agent Manager) WinRM prerequisites are met according to the...

Revised: August 24, 2022
4216433 - Windows Event logs errors regarding to connectivity issues that could be affecting Foglight and related host

On Windows, while checking under Event Viewer (Local) │ Windows Logs │ System The following message could be observed: Source: DNS Client...

Revised: August 24, 2022
4275023 - Windows 2012 hosts not collecting metrics for SRDF remote drives.

Can the SRDF (Symmetrix Remote Data Facility) be monitored with the Infrastructure cartridge?

Revised: August 24, 2022
4302254 - Will the alarms generated by multi-severity rule auto clear, if the condition changes?

Will the alarms generated by multi-severity rule auto clear, if the condition changes?

Revised: August 24, 2022
4309689 - Why the SQL Server cartridge uses DMV rather than Xevents (extended events)?

What are the pros and cons for using DMV over Xevents, Foglight for SQL Server product wise?

Revised: August 24, 2022
4327536 - How to disable Datastore inventory and metrics collection in Foglight

How to disable Datastore inventory and metrics collection in Foglight

Revised: August 24, 2022
4252496 - How to disable Credential Management Event alarms

Is it possible to change the severity of these alarms, for example from Fatal to Critical?

Revised: August 24, 2022
4213782 - How to Disable collection of Snapshots in VMware Performance agent

How to disable collection of  Snapshots in VMware Performance agent

Revised: August 24, 2022
4300136 - How to disable all email alerts for virtualization cartilage

Some monitoring environments rely purely on Dashboards and Reports for keeping track of performance. Even if email alerts are not required...

Revised: August 24, 2022
4228653 - How to disable and enable OS monitoring for all SQL Server agents using a groovy script?

How can the Operating System (OS) monitoring be turned off and on for all SQL Server agents using a groovy script?

Revised: August 24, 2022
4328524 - How to direct email alerts based on O/S type?

The Remote Agent Managers State per Host (RAMSpH) rule is alerting my UNIX administrators when the Foglight Agent Manager (FglAM) clients on...

Revised: August 24, 2022
4322912 - How to disable a rule via the command line?

How can a rule be disabled via the command line when the Foglight UI is not accessible?

Revised: August 24, 2022
4219257 - How to disable a blackout

How to disable a blackout

Revised: August 24, 2022
4280243 - How to diagnose the issue of no email alerts are received when a Rule triggers an alarm and is visible in Alarms dashboard

How to diagnose the issue of no email alerts are received when a Rule triggers an alarm and is visible in Alarms dashboard

Revised: August 24, 2022
4209507 - How to Diagnose FMS Performance issues?

Foglight Management Server (FMS) - Performance issues.   What are the steps to investigate?

Revised: August 24, 2022
4285910 - How to determine version of embedded mySQL database in Foglight/FVE

How to determine version of embedded mySQL database in Foglight/FVE

Revised: August 24, 2022
4311151 - How to determine the URL to download the FglAM installer from the FMS?

What is the URL to download the FglAM installer from the FMS?

Revised: August 24, 2022
4310410 - How to determine the version of Foglight within the Foglight Management Console?

How can the version of Foglight be obtained within Foglight Management Console?

Revised: August 24, 2022
4311505 - How to determine the -type agrument when deploying an agent using fglcmd command line interface?

How to determine the appropriate -type argument, when creating an agent via command line interface fglcmd? For example when trying to create a...

Revised: August 24, 2022
4250079 - How to deploy the LogMonitor agent using sudo

Can sudo be used for Log Monitoring so that permissions do not have to be granted to the foglight OS user on the log files themselves?

Revised: August 24, 2022
4316057 - How to deploy IC agent in Solaris zones?

The 5.6.7 release notes state to only deploy the agent in the global zone and not in each zone. What agent property needs to be properly set as...

Revised: August 24, 2022
4283768 - How to deploy an agent using command line interface "fglcmd"

How to deploy an agent using command line interface "fglcmd"

Revised: August 24, 2022
4303795 - How to deny list an ESX Host/Virtual Machine

It is a requirement to stop data collection for particular VMware objects, for example, ESX hosts and/or VMs. Is it possible to deny list these...

Revised: August 24, 2022
4303436 - How to delete unwanted/deleted Security Server from VMware View dashboard

How to delete unwanted/deleted Security Server from VMware View dashboard

Revised: August 24, 2022
4301310 - How to delete VMWare stale objects?

How to delete VMWare stale objects? When reviewing "VMWare Environment | Administration | Instance" and checking the "Limits" the instance count...

Revised: August 24, 2022
4290328 - How to delete old PI statistics and debug log files from the Foglight Agent Manager (FglAM)

A Foglight Agent Manager (FglAM) bundle cannot be generated because the process times out. The Statistics logs collected by the database agents...

Revised: August 24, 2022
4269831 - How to delete rogue reports

There are reports that are still being mailed to users but when they open the report it says view not found. Those reports were supposedly...

Revised: August 24, 2022
4294161 - How to delete old alarms from the Foglight database?

There are a large number of alarms that have been cleared but are still visible in the console and the database, how can these be cleared in the...

Revised: August 24, 2022
4288125 - How to delete objects from Foglight using the Script Console

References to unused, unwanted or stale objects can sometimes remain as a Foglight Topology Object . These objects can be deleted via the Script...

Revised: August 24, 2022
4275068 - How to delete a host agent?

Host agent keeps reapearing and we need to remove it.

Revised: August 24, 2022
4292577 - How to delete a Custom Report Template

How to delete a Custom Report Template when clicking on "Run a Report"  from "Report template list".

Revised: August 24, 2022
4286024 - How to decipher an alarm generated by VMW ESX Server Total Latency rule

How to decipher an alarm generated by VMW ESX Server Total Latency rule

Revised: August 24, 2022
4328475 - How to create FMS thread dump from Foglight's jmx-console

Without access to the the cmd prompt on the Foglight server.  Is there a way to create FMS thread dump from jmx-console?

Revised: August 24, 2022
4299782 - How to create custom rules from the Infrastructure Dashboard

The Infrastructure dashboard has a Wizard that allows to easily Add Custom Rules . This is briefly documented on the Foglight for Infrastructure...

Revised: August 24, 2022
4296514 - Error collecting from Cisco Switch: "CMD 'show wwn switch' returned no data"

When collecting from Cisco Switch, the following error message is generated: CMD 'show wwn switch' returned no data

Revised: August 24, 2022
4334889 - Error clicking SQL PI dashboard for the first time daily: Failed to retrieve data from SQL PI repository (Infobright)

The following error was reported when user clicks the SQL PI dashboard for the first time. Failed to retrieve data from SQL PI repository . For...

Revised: August 24, 2022
4320720 - Error Applying MIB File

When loading a unisys.mib file, the FMS produces an error. error: INTERNAL ERROR: value identifier ' COMS ' doesn't start with a lowercase...

Revised: August 24, 2022
4287958 - Error after Azure SQL Cartridge upgrade from 5.5.x to 5.9.7.x

New Azure SQL DB cartridge 5.9.7.x installation fails due to licensing. Old SQL Azure cartridge is version 5.5.8. Attempts to monitor an Azure...

Revised: August 24, 2022
4311239 - Error access Manage SQL PI Repositories page "View not found: system:dbwc_spi20repository_installer.PIRepositoryManagementGrid"

In the Global View databases dashboard, when clicking on Settings | Manage SQL PI Repository the following error message appears system:dbwc...

Revised: August 24, 2022
4316274 - Error 404 when VMWare Agent & Foglight installed on same machine

Data is being collected, but is not being fed into Foglight, therefore no data is showing within the VMWare dashboards. When reviewing the VMWare...

Revised: August 24, 2022
4261436 - ERROR "Federation communication port not configured, Forge Server cannot startup" reported when attempting to start a V5.9.* FMS.

The V5.9.* FMS (Foglight Management Server) does not start up and the following message is reported in the ManagementServer log: 2018-10-15 16...

Revised: August 24, 2022
4260109 - Error "Database host not configured" or "The Foglight repository was not found" when installing or starting a FMS

Foglight is not starting up. In the log file the following error can be found: ERROR   [main] com.quest.nitro.startup.StartupConfigLoader...

Revised: August 24, 2022
4286204 - ERROR [Utility-1-thread-1] com.quest.nitro.service.util.TopologyConsumerActivator in the FMS logs

The following is sometime seen in the FMS logs: 2013-01-22 10:09:22.147 ERROR   [Utility-1-thread-1] com.quest.nitro.service.util...

Revised: August 24, 2022
4261593 - ER: When all tables in a database are unprocessed list the database as unprocessed also

Regarding the Uprocessed objects dashboard for SSAS instances using SSAS Tabular mode, when all the tables in a database are unprocessed list the...

Revised: August 24, 2022
4275116 - ER: Change simple rules to allow for alarms to be sent to the alarms dashboard

As per the current functionality simple rules do not sent alarms to the alarms dashboard. The ER logged will reivew the process of these types of...

Revised: August 24, 2022
4290999 - Equalogic appears to be collecting without errors, but does not show any data on the Network tab.

Equalogic appears to be collecting without errors, but does not show any data on the Network tab.  Configured with iSCSI.

Revised: August 24, 2022
4290239 - Enterprise SQL Server Performance Summary report missing SQL Server memory metrics an instance

The Enterprise SQL Server Performance Summary report does not display SQL Server memory metrics for one instance. The other instances display the...

Revised: August 24, 2022
4265465 - Enhancement: Display the total disk space in the chart under the Logical Disks tab on the Storage Details page

Add a column to display the total disk space in the chart under the Logical Disks tab on the Storage Details page.

Revised: August 24, 2022
4265441 - Enhancement: Remove the "Is Cleared" True and False check boxes from the alarm filter in the "Outstanding" alarms popup window under the DB Global View dashboard.

Remove the "Is Cleared" True and False check boxes from the alarm filter in the "Outstanding" alarms popup window under the DB Global View...

Revised: August 24, 2022
4315452 - Enhancement to increase default severity of 'Disconnected Agent Manager Clients' rule

Currently the 'Disconnected Agent Manager Clients' rule is only set as a Warning. Can this be changed by default to Fatal? A warning can easily be...

Revised: August 24, 2022
4265431 - Enhancement: Add an indicator to the popup workload graph to designate that the shaded area represents the baseline values.

In the popup workload graph under the DB Global View dashboard add something that indicates that the shaded area represents the baseline.  One...

Revised: August 24, 2022
4257905 - Enhancement: Add ability to reset Severity Level values back to default under the "Enhance Alarms| Customize Rule Name" window under the DB Admin Alarms dashboard

Under the "Enhance Alarms| Customize Rule Name" window under the DB Admin Alarms dashboard add a way to reset the Severity Level values back to...

Revised: August 24, 2022
4254245 - Enhancement: Add the ability to search a secondary ASP for a particular cloned list.

When there are many cloned lists it is tedious to scroll through the names of all the cloned lists to find the entry of interest.  Add the ability...

Revised: August 24, 2022
4253976 - Enhancement Request: When there are drag and drop views with a division between 2 sections allow the division to be moved

When there are drag and drop views/portlets that contain a division between two sections make the division between the components resizable by...

Revised: August 24, 2022
4228760 - Enhancement Request: Rule to monitor datastore usage (by percentage or disk space)

This rule that monitors the capacity available or disk space available for a datastore. Previously belong to the vbundle1 cartridge, but since this...

Revised: August 24, 2022
4253690 - Enhancement Request: Provide an agent similar to the MultiHostProcessAgent that can monitor services on VM hosts.

The services on VM hosts must be monitored.  It will be inconvenient to deploy more than a hundred WindowsAgents and deselect the collections...

Revised: August 24, 2022
4265449 - Enhancement Request: Launch URL in browser when transaction link is clicked under the "Webmonitor | Performance" dashboard.

Enhancement Request:  Launch URL in browser when transaction link is clicked under the  "Webmonitor | Performance" dashboard. When the...

Revised: August 24, 2022
4258073 - Enhancement Request: Add a dashboard to display services monitored by WindowAgents and status of services.

Add a dashboard to display services monitored by WindowAgents and the status of services, under the Infrastructure dashboard.

Revised: August 24, 2022
4257885 - Enhancement Request: Provide a "group by" feature on the Alarms dashboard.

Enhancement Request:  Provide a "group by" feature for the Alarms dashboard that can be used with any of the columns.  Allow the user to drag and...

Revised: August 24, 2022
4257703 - Enhancement Request: Add the ability to modify the e-mail body for Oracle and SQL Server alarms

Enhancement Request:  Add the ability to modify the e-mail body for Oracle and SQL Server alarms

Revised: August 24, 2022
4254010 - Enhancement Request: Change the units in the "File System" chart to gigabytes.

Change the units used in "File System" chart under the logical Disk tab of the Storage Details page to match the units reported in the Y axis...

Revised: August 24, 2022
4265434 - Enhancement Request: Add the ability to "snooze" existing alarms.

Spotlight allows existing alarms to be "snoozed". When a Spotlight user snoozes an alarm the alarm is not displayed until the snooze period ends...

Revised: August 24, 2022
4257806 - Enhancement Request: Add a new "Sort Value" property that can be used to define the data the column should sort by or some other solution.

Unfortunately, the sorting behavior for columns where a metric has been provided as the value is erratic. It would help if there was a new "Sort...

Revised: August 24, 2022
4254047 - Enhancement Request: Add audit log entries when blackouts are removed.

Enhancement Request:  Add audit log entries when blackouts are removed.

Revised: August 24, 2022
4286322 - Encrypt communication between the Foglight Management Server and the LDAP server

Encrypt communication between the Foglight Management Server and the LDAP server

Revised: August 24, 2022
4301081 - Encountered error running "Index Fragmentation" report

The "Index Fragmentation" report is a report available in SQL Server cartridge. In some cases, the following errors can be seen when running the...

Revised: August 24, 2022
4228114 - Enabling the MSSQL Based PI repository feature

How can a the MSSQL (SQL Server) based PI repository feature be enabled in Foglight?

Revised: August 24, 2022
4228748 - Enabling SQL PI is only supported when the SQL PI agent manager is installed on one of the following operating systems

User can not enable PI when DB Fglam is installed in platform other than Windows, CentOS/Redhat and SuSE Linux In the Simple Mode Wizard, select...

Revised: August 24, 2022
4308002 - Enabling or disabling the baseline calculation for Oracle and SQL Server agents

The Enable/Disable Baseline command under the Databases Technical Support dashboard allows enabling or disabling the baseline calculation for...

Revised: August 24, 2022
4309489 - Enable WinRM at Hyper-V Servers and SCVMM Servers (script)

WinRM can be enabled on Hyper-V Servers and SCVMM Servers by script in either of two ways. Through WinRM GPO automation script on domain...

Revised: August 24, 2022
4295682 - Enable WinRM remotely from another Windows Server using PSexec

The following steps can be used to enable the WinRM service to execute processes remotely using Powershell. This command uses PSexec (a part of...

Revised: August 24, 2022
4312891 - Enable Storage Service Diagnostics Settings in Azure

The following alarm “Disabled Diagnostics Settings of Storage Service XXX” has been raised by Foglight for a virtual machine running in Azure.

Revised: August 24, 2022
4300570 - Enable Virtual Machine Diagnostics Settings in Azure

The following alarm “Disabled Diagnostics Settings of Virtual Machine XXX” has been raised by Foglight for a virtual machine running in Azure.

Revised: August 24, 2022
4312297 - Enable EBS Optimized for an Instance in Amazon Web Services (AWS)

The following alarm “Volume Write Latency XXX ms/op on Volume XXX is outside the normal operating range.” has been raised by Foglight

Revised: August 24, 2022
4275191 - Empty CPU, Memory and Network Latency charts for application in XenDekstop Application Quick View

Empty CPU, Memory and Network Latency charts for application in XenDekstop  Application Quick View

Revised: August 24, 2022
4275201 - How to create an Auditing Report for more than 3 months

Foglight generates security and change logs that contain information about the users who are authenticated upon logging in to Foglight, and user...

Revised: August 24, 2022
4290891 - How to create an agent support bundle for Foglight for Storage Management?

How to create an agent support bundle for Foglight for Storage Management? For more current information on this topic, please refer to Knowledge...

Revised: August 24, 2022
4270946 - How to create an alarm/alert when datastore reaches a certain threshold?

Create a Rule that will fire an alarm/alert notifying that datastore has reached a certain threshold

Revised: August 24, 2022
4303983 - How to create a VMWare agent in Foglight using any of the two methods (Foglight Agent Manager)?

How to create a VMware agent under "VMware Environment" or "Agent Status".

Revised: August 24, 2022
4324647 - How to create a Service Builder rule to include a group of components?

We have a group of servers with similar names but the case of their names varies from UPPER case to Lower case. ie.   Varied case in server...

Revised: August 24, 2022
4262494 - How to create a simple rule in VMware monitoring on Foglight for Virtualization, Enterprise Edition/Foglight Evolve

How to create a simple rule in VMware monitoring on Foglight for Virtualization, Enterprise Edition/Foglight Evolve

Revised: August 24, 2022
4327541 - How to create a report with vCPU's per core for each cluster?

How to create a report with vCPU's per core for each cluster?

Revised: August 24, 2022
4223949 - How to create a rule to automatically execute a groovy script based on a schedule?

How to create a rule to automatically execute a groovy script based on a schedule?

Revised: August 24, 2022
4216432 - How to create a Python deployable cartridge that includes agent, rules, registryVariables, dashboards

How to create a Python deployable cartridge that includes agent, rules, registryVariables, dashboards

Revised: August 24, 2022
4260592 - How to create a multi severity rule without alarm auto clearing?

Is it possible to create a multi severity rule without auto clearing? The alarms of the rule should be always cleared manual.

Revised: August 24, 2022
4331225 - How to create a Hyper-V agent in Foglight

How to create a Hyper-V agent under Hyper-V Environment

Revised: August 24, 2022
4309931 - How to create a Foglight Agent Manager (FglAM) support bundle

How to create a support bundle for a Foglight Agent Manager (FglAM)?

Revised: August 24, 2022
4269857 - How to create a Capacity Trend report for a selection of specific Virtual Machines?

Is it possible to create a Capacity Trend report for a selection of specific virtual machines showing disk usage details?

Revised: August 24, 2022
4228387 - How to create / activate VMware Performance Agent and start their data collection using the "Agent Status" dashboard?

How to create / activate VMware Performance Agent and start their data collection using the "Agent Status" dashboard?

Revised: August 24, 2022
4216587 - How to copy an existing customer report that is part of "my definitions" and edit it?

How to copy an existing customer report that is part of "my definitions" and edit it?

Revised: August 24, 2022
4228706 - How to control user access to dashboards

Need to configure the browser interface to control end user access to dashboards

Revised: August 24, 2022
4354776 - How to control session timeouts or individual dashboard refresh / timeouts?

How to control session timeouts or individual dashboard refresh / timeouts?

Revised: August 24, 2022
4294767 - How to configure wildcard SSL for FglAM

What configuration is required for Foglight Agent Manager when using a wildcard self signed certificate?

Revised: August 24, 2022
4271285 - How to configure WinRM for agents to collect data successfully from monitored Windows based server including Hyper-V, AD, EXC, VMwareView, Xen servers?

How to configure WinRM for agents to collect data successfully from monitored Windows based server including Hyper-V, AD, EXC, VMwareView, Xen...

Revised: August 24, 2022
4250075 - How to configure WinRM HTTP access for monitored servers

How to configure WinRM HTTP access for monitored servers

Revised: August 24, 2022
4269927 - How to configure TLS security settings in Chrome?

How to configure TLS security settings in Chrome? 

Revised: August 24, 2022
4257851 - How to configure the VMware view agent?

How to configure the new VMware View agent introduced in Foglight for Virtualization Enterprise Edition version?

Revised: August 24, 2022
4353147 - How to configure the Foglight Management Server and Agent Manager to use https/SSL certificates/encryption?

How to set Foglight Agent Manager (FglAM) to use https to communicate with Foglight Management Server (FMS)? How to set FglAM to use SSL...

Revised: August 24, 2022
4248557 - How to configure the hostname the Agent Manager is using to register to the Foglight Server?

How to configure the hostname the Foglight Agent Manager (FglAM) is using to register to the Foglight Management Server (FMS)? For example: the...

Revised: August 24, 2022
4216601 - How to Configure the FglAm Concentrator

How does one configure a Foglight Agent Manager (FglAM) concentrator so only one system requires a communication port opened in a firewall?

Revised: August 24, 2022
4305395 - How to configure Static IP on Foglight for Virtualization Enterprise vApps

How to configure this Static IP on Foglight for Virtualization Enterprise vApp. Constant FMS and Postgresql disconnections or FMS server cannot...

Revised: August 24, 2022
4324743 - How to configure SSL in Foglight

Foglight Management Server supports secure connections via https. Although the server ships preinstalled with an SSL certificate, the certificate...

Revised: August 24, 2022
4216540 - How to configure ServiceNow Integration

Steps to configure New ServiceNow Integration feature starting on Foglight 5.9.4.

Revised: August 24, 2022
4295532 - How to configure Oracle Service_Name for the Foglight database repository

The Oracle database server where the Foglight database repository will be installed only has Service_Name available for the connection. There is...

Revised: August 24, 2022
4308562 - How to configure IC agent to monitor Windows Cluster

How to configure IC agent to monitor Windows Cluster

Revised: August 24, 2022
4290902 - How to configure Isilon array in Foglight for Storage Management?

How to configure Isilon array in Foglight for Storage Management?

Revised: August 24, 2022
4328315 - How to configure FMS to use SQLServer secure-connection-only, service account/windows authentication backend?

We have a SQLServer backend database to be used by the Foglight Management Server. Since the Install Wizard does not provide the ability to...

Revised: August 24, 2022
4262359 - How to configure Foglight with windows Single Sign-on (SSO)

How to configure Foglight with windows Single Sign-on (SSO)?

Revised: August 24, 2022
4283711 - How to Configure Federation Environment

Basic things to be aware of when setting up a Federation Environment.

Revised: August 24, 2022
4266007 - How to configure AWS monitoring at Foglight

How to configure AWS monitoring at Foglight

Revised: August 24, 2022
4258767 - How to configure Azure monitoring at Foglight?

How to configure Azure monitoring at Foglight?

Revised: August 24, 2022
4309362 - How to configure an HDS storage agent.

How to configure an HDS storage agent.

Revised: August 24, 2022
4311074 - How to configure alarm and action behavior of a rule?

Foglight allows you to configure rule behavior to ensure it does not fire repeatedly. Defining the behavior of rule alarms and actions can help to...

Revised: August 24, 2022
4221693 - How to configure an Agent Manager Instance as a Concentrator

How to configure an Agent Manager Instance as a Concentrator?

Revised: August 24, 2022
4295137 - How to configure a Regular Expression to match a FQDN domain name in a Foglight Credential

How to configure a Regular Expression (Regex) to match a Fully Qualified Domain Name (FQDN) in a Foglight Credential for when there is no...

Revised: August 24, 2022
4252710 - How to configure a Foglight user that has read-only access on the VMWare dashboards?

What are the steps to create a read-only access Foglight user on the VMWare dashboards?

Revised: August 24, 2022
4258669 - How to config Foglight Integration with SAML 2.0 in Azure AD

How to config Foglight Integration with SAML 2.0 in Azure AD

Revised: August 24, 2022
4223982 - How to clean the Agent Manager of all Storage monitoring?

Remove all artifacts of Storage Monitoring from an Agent Manager.

Revised: August 24, 2022
4318175 - How to check which database and version is used by the Foglight Management Server repository?

How to check which database and version is used by the Foglight Management Server repository?

Revised: August 24, 2022
4255092 - How to Change/Update VMware and Hyper-V Agent userid/password

How to Change/Update VMware Agent and Hyper-V Agent user account/password

Revised: August 24, 2022
4221680 - How to change time zoner to get Change History over the Change Analyzer Dashboard

How to change time zoner to get Change History over the Change Analyzer Dashboard

Revised: August 24, 2022
4228363 - How to change the timezone of the Foglight for Virtualization Virtual Appliance (VA)

Is it possible to change the timezone on the Foglight for Virtualization Virtual Appliance? If this is possible, what is the procedure to change...

Revised: August 24, 2022
4258923 - How to change the threshold of rule "Cluster Database Replay Queue Length"?

Is it possible to change the threshold of rule  "Cluster Database Replay Queue Length"? The warning should fire when there are 20 items in the...

Revised: August 24, 2022
4230110 - How to change the SQL Server PI repository password or authentication settings

Is a script available to change the SQL authentication for a SQL Server repository to use Windows (Active Directory) authentication? How can the...

Revised: August 24, 2022
4270883 - How to change the set Logo on the reports?

How to change the set Logo on the reports?

Revised: August 24, 2022
4259164 - How to change the root password of the Foglight virtual appliance?

How to change the root password of the Foglight virtual appliance?

Revised: August 24, 2022
4216624 - How to change the root password in a vApp?

Is there a way to change the root default password in a vApp?

Revised: August 24, 2022
4327142 - How to change the password for root user on embedded MySQL database repository for Foglight?

How to change the password for the database user and what changes needs to be done on Foglight end?

Revised: August 24, 2022
4368571 - How to change the Foglight (or FVE) database repository password on the server side

I changed the Foglight database user password on the Foglight repository database, how do I update the Foglight Management Server with the new...

Revised: August 24, 2022
4289845 - How to change the Foglight console theme

How can the Foglight console theme be changed?

Revised: August 24, 2022
4266420 - How to Change the Foglight PostgreSQL Embedded DB user password from default?

How to change password for the foglight user from default in the embedded postgresql database

Revised: August 24, 2022
4323424 - How to change the default 15 characters username limit in Foglight

How to change the default 15 characters username limit in Foglight

Revised: August 24, 2022
4327248 - How to change ownership of files for Foglight user

An FMS on Linux was running as user foglight but it was upgraded using root. Now all the files belong to root and the system is running as root...

Revised: August 24, 2022
4309989 - How to change keystore password in Foglight or FVE?

How to change keystore password in Foglight or FVE? Foglight Management Server (FMS): <fms home>/config/tomcat.keystore (default: nitrogen)

Revised: August 24, 2022
4283782 - How to change FglAM windows service to default name "Foglight Agent Manager"

After re-install Agent Manager on one Windows 2012 server the Service name created as: Service Name: FglAM C__Program Files_Common Files...

Revised: August 24, 2022
4227474 - How to change FglAM baseline jvm (java virtual machine) config options

How can a user change the JVM flags used by the Foglight Agent Manager (FglAM) when starting up?

Revised: August 24, 2022
4221619 - How to change external database passwords?

The backend database password has been changed. Now no one can login to the Foglight UI.

Revised: August 24, 2022
4301291 - How to change default Foglight Admin Console login homepage?

When logging into Foglight Admin Console, the default home page is "Host Monitor" dashboard. How can a user change this to be something else?

Revised: August 24, 2022
4301974 - How to change database and OS credentials for multiple database agents

Is there a way to change the user/password for many database agents?

Revised: August 24, 2022
4228441 - How to change a VMware ESX host’s name

The Name Resolution-ESX / ESXi host only shows IP address in Foglight Vmware Environment

Revised: August 24, 2022
4247256 - How to change 'foglight' user account password if its forgotten.

Cannot login to the Foglight web console as the foglight account has been locked out and/or the password has been forgotten Error: Invalid...

Revised: August 24, 2022
4294659 - How to build Python Custom Agent and Custom Script Agent?

  How to build Python Custom Agent and Custom Script Agent?

Revised: August 24, 2022
4213624 - How to blackout all of Foglight

How to blackout all of Foglight

Revised: August 24, 2022
4354622 - What Rule Actions are available? How to use rule actions to send syslog messages? 

Where can I find explanations/examples of Rule Actions? How to use rule actions to send syslog messages? What Rule Actions are available that...

Revised: August 24, 2022
4309708 - What rule can be used to monitor SQL Server database log files?

What rule can be used to monitor SQL Server database log files?

Revised: August 24, 2022
4285271 - What Roles are required for a user to be able to navigate through all the Dashboards and Views but not have any Administrative access?

What Roles are required for a user to be able to navigate through all the Dashboards and Views but not have any Administrative access?

Revised: August 24, 2022
4285633 - What privileges are required for Certificate Authority agent account provided by Active Directory cartridge

Starting with Active Directory cartridge version 5.7.1, a new agent is introduced to monitor Certificate Authoirty (CA) status. What privileges are...

Revised: August 24, 2022
4276015 - What privileges are required for System Center Virtual Machine Manager (SCVMM) agent account

 What privileges are required for the SCVMM agent account to successfully monitor the server?

Revised: August 24, 2022
4274789 - What privileges are necessary for the user account used by vCloud Director agent

What privileges are necessary for the user account used by vCloud Director agent

Revised: August 24, 2022
4313818 - What Powershell scripts are run on the Exchange server when using the Foglight for Exchange cartridge?

What Powershell scripts are run on the Exchange server when using the Foglight for Exchange cartridge?

Revised: August 24, 2022
4283987 - What ports does the Java agent use to connect to the FglAM?

We are aware that the FglAM uses 8080 and the Java agent uses 41705 to talk to the FMS, but what ports does the FglAM / Java agent use on the...

Revised: August 24, 2022
4295565 - What ports are used by the Foglight Management Server?

The Foglight installation process allows users to configure port assignments. The default ports are displayed during installation

Revised: August 24, 2022
4309067 - What permissions need to be given to the Cisco collection account?

In vFoglight Storage, what permissions need to be given to the Cisco collection account?

Revised: August 24, 2022
4261681 - What ordering is used for the processes in the "Top Memory Consumers" view and the "Memory: Top Consumers" view?

The processes in the "Top Memory Consumers" view under "Hosts | Memory Details" dashboard are different than the processes in the "Memory: Top...

Revised: August 24, 2022
4308828 - What method is a Unix based fglam using to resolve the FMS hostname that it is configured to point to?

What method is a Unix based fglam using to resolve the FMS hostname that it is configured to point to?

Revised: August 24, 2022
4258782 - What kind of permissions are needed for monitoring Rapid Recovery Core from Foglight Quest vROOM cartridge?

What kind of permissions are needed for monitoring Rapid Recovery Core from Foglight Quest vROOM cartridge?

Revised: August 24, 2022
4258972 - What kind of permission Office 365 Monitoring need?

What kind of permission Office 365 Monitoring need?

Revised: August 24, 2022
4226296 - What kind of metrics are available for SQL Server individual in-memory tables

What kind of metrics are available for SQL Server individual in-memory tables.

Revised: August 24, 2022
4352966 - What items do we need for a minimum email configuration so Foglight can send email notifications?

What items do we need for a minimum email configuration so Foglight can send email notifications?  How do these email settings match up to what I...

Revised: August 24, 2022
4261620 - What JDBC drivers do the Foglight database agents use?

What SQL Server, Oracle, and DB2 JDBC drivers do the Foglight database agents use to connect to the monitored hosts?

Revised: August 24, 2022
4309785 - What is the WatchDog process?

A WatchDog process is started along with Foglight Agent Manager. Why is it created and used for?

Revised: August 24, 2022
4227236 - What is the Zonar and why can sometimes only one hour of history be shown?

What is the Zonar and why can sometimes only the past one hour of data be shown?

Revised: August 24, 2022
4280488 - What is the unit of measurement for Network Utilization in VMware Environment dashboard

Network I/O spinner and Network Utilization chart shows the unit as Kb/s or Mb/s or Gb/s in VMware Environment dashboard. What  does "b" stand for.

Revised: August 24, 2022
4310137 - What is the SQL Server Log Flush Wait Time alarm used for

What does the "Log Flush Wait Time" alarm mean?

Revised: August 24, 2022
4331182 - What is the sizing of the virtual appliance setup?

There are three variants of Vapp setup for Foglight  Foglight-FVE-FSM-vApp-xLarge: install this version if there are less than 10,000 virtual...

Revised: August 24, 2022
4333169 - What is the qcn_runner (Quest Process Runner) used for?

On the Foglight machine there is a qcn_runner.exe and a corresponding Quest Process Runner running. What is it used for?

Revised: August 24, 2022
4260373 - What is the purpose of the Foglight group "Foglight Users"?

When looking at the built-in groups on the "User Management" dashboard ,there is the group "Foglight Users". This group has no roles assigned but...

Revised: August 24, 2022
4285321 - What is the purpose of rule EXC IS Database Log Generation Checkpoint Depth

What is the purpose of rule EXC IS Database Log Generation Checkpoint Depth

Revised: August 24, 2022
4240596 - What is the method to monitor multiple Netscaler (for XenDesktop) gateways?

If there are multiple gateway servers within a Netscaler environment, what is the best procedure to monitor these particular servers in a...

Revised: August 24, 2022
4294014 - What is the location of Postgre database and the logs in the Foglight for Virtualization, Enterprise Edition virtual Appliance?

What is the location of Postgre database and the logs in the Foglight for Virtualization, Enterprise Edition virtual Appliance?

Revised: August 24, 2022
4351271 - What is the impact if the Foglight Management Server Federator IP changes?

Would there be any impact if the Foglight Management Server (FMS) Federator IP is changed?

Revised: August 24, 2022
4315848 - What is the Foglight Console default Administrator login User/Password?

The Installation and Setup Guide section " Logging in to Foglight " doesn't indicate the default login/password for the Web Console. it just...

Revised: August 24, 2022
4280306 - What is the difference in VMware Black List feature in Foglight for Virtualization Enterprise Edition (FVE) and Foglight Evolve (FE)

What is the difference in VMware Black List feature in Foglight for Virtualization Enterprise Edition (FVE) and Foglight Evolve (FE)

Revised: August 24, 2022
4227569 - What is the different between a wait baseline deviation alarm and a utilization alarm?

What is the different between a memory wait baseline deviation alarm and a memory utilization alarm?

Revised: August 24, 2022
4307780 - What is the difference between the brighthouse.ini and the infobright.cnf? (Infobright)

What is the difference between the brighthouse.ini and the infobright.cnf? In some installations there is a brighthouse.ini but no infobright...

Revised: August 24, 2022
4228795 - What is the difference between Disk Utilization and File System Capacity rule?

What is the difference between "Disk Utilization" and "File System Capacity" rule?

Revised: August 24, 2022
4261601 - What is the difference between alarms cleared by the "__service__" user and alarms cleared by the "system" user?

When exporting alarms it was noted that many of the alarms are cleared by the "__service__" user or the "system" user.  What is the difference...

Revised: August 24, 2022
4285333 - What is the default userid and password for logging on to Foglight console?

What is the default user and password for logging on to Foglight console?

Revised: August 24, 2022
4246600 - What is the Database Expansion Pack?

Is there a DB2 expansion pack dashboard available like the one Oracle and SQL Server?  Is the SQL Server or Oracle expansion pack supported?

Revised: August 24, 2022
4293887 - What is the command that the LogMonitor agent uses on Linux or Unix hosts?

What are the commands that the FileLogMonitorAgent agent runs to get the content of the logs? This is sometimes required by sysadmins to grant...

Revised: August 24, 2022
4331809 - What is the bandwidth used by the database agents to the Foglight Management Server via the network? 

What is the bandwidth used by the DB2, Oracle, and SQL Server agents to the Foglight Management Server via the network?

Revised: August 24, 2022
4309018 - What is Intelliprofile and Baseline in Foglight?

What is Intelliprofile and Baseline in Foglight? How to set the Intelliprofile thresholds? How the Intelliprofile is calculated? General...

Revised: August 24, 2022
4270831 - What is best practice for suppressing Alarms when one Exchange DAG member is in maintenance mode

What is best practice for suppressing Alarms when one Exchange DAG member is in maintenance mode

Revised: August 24, 2022
4270014 - What is Agentless Monitoring ?

Revised: August 24, 2022
4295910 - What is a derived metric?

Revised: August 24, 2022
4290731 - What Hitachi Arrays does Foglight for Storage Management Storage Collect from?

When I configure my HDS Hi-Command I can configure several different types of arrays for it to monitor.   Which of these arrays will Foglight for...

Revised: August 24, 2022
4309437 - What happens when fglAM disconnects?

When a Foglight Agent Manager (fglAM) host disconnects unexpectedly from the Foglight Management Server (FMS) due to a network outage - what is...

Revised: August 24, 2022
4228623 - What external address does Foglight and Foglight Evolve communicate with?

What external internet addresses does Foglight and Foglight Evolve communicate with? What external internet addresses should be set in the proxy...

Revised: August 24, 2022
4227883 - What does TSCAN in the Sybase agent represent?

What does the value TSCAN in the Sybase Top I/O Active Tables panel Table Scan column represent?

Revised: August 24, 2022
4227685 - What does the Undo Size Oracle Advisory in SQL PI show?

What triggers Undo Size Oracle Advisories? What does it mean and how can the issue be fixed?

Revised: August 24, 2022
4227262 - What does the PI (Performance Investigator) Resource Breakdown chart represent?

What does the Resource breakdown represent?  What does the percentage for each category reflects?

Revised: August 24, 2022
4306277 - What does the "Abnormal number of processes" alarm mean?

The rule Number of Processes fired with an Abnormal number of processes alarm message. Does this mean the Host is struggling or is under heavy...

Revised: August 24, 2022
4213750 - What does Catalyst Free Database Space Checking rule do?

What does Catalyst Free Database Space Checking rule do?

Revised: August 24, 2022
4319365 - What do these values mean for the variable vmLogicalDrive

"The  values for the registry variable vmLogicalDrive display  1.0 for fatal , 5.0 for Critical and 10.0 for Warning...

Revised: August 24, 2022
4225852 - What details should be included with a Technical Support case

Quest Support enables you to create and manage cases, also known as Service Requests. What types of information should be included with Service...

Revised: August 24, 2022
4289761 - What database platforms can be used as a Foglight repository (FMS and SQL PI)?

What types of databases can Foglight use for a FMS and SQL PI repository?

Revised: August 24, 2022
4228680 - What data won't be collected by the DB2 agent if the monitored switches are not on?

What data won't be collected by the DB2 agent if the monitored switches are not turned on?

Revised: August 24, 2022
4301872 - What combinations of Oracle agents and OS platforms can be run with SQL PI?

What combinations of OS types for SQL PI Repositories can be run with Oracle agents running SQL PI?

Revised: August 24, 2022
4265562 - What can be added to a service that will allow the LogMonitor alarm (Record Severity) to be associated with the service?

What should be added to a service so that the LogMonitor alarm (Record Severity) is associated with the service? The objective is to e-mail the...

Revised: August 24, 2022
4325185 - What are the various JVM tuning parameters in the server.config configuration file?

What are the various JVM tuning parameters in the server.config configuration file?

Revised: August 24, 2022
4221626 - What are the Windows built-in rules?

What are the operating system built-in rules that monitor the health of the operating system environment?

Revised: August 24, 2022
4254114 - What are the steps required to use an external signed certificate in the Foglight Managment Server?

What are the steps required to use an external signed certificate in the Foglight Managment Server (FMS) so user and Foglight Agent Manager (FGLAM...

Revised: August 24, 2022
4321620 - What are the requirements if there is a firewall between AWS agent and monitored instance

What are the requirements if there is a firewall between AWS agent and monitored instance

Revised: August 24, 2022
4315604 - What are the OpenStack supported platforms/components?

What are the OpenStack supported platforms/components for Foglight for Virtualization OpenStack? Detect...

Revised: August 24, 2022
4221604 - What are the necessary steps for monitoring VMware/Horizon View Environment

What are the necessary steps for monitoring VMware/Horizon View Environment

Revised: August 24, 2022
4307573 - What are the different logs that FMS creates in FMS_Home\logs? What is the pslog?

What are the different logs that FMS creates in FMS_Home\logs? At what size does the ManagementServer log roll over at? Is this configurable...

Revised: August 24, 2022
4283925 - What are the configuration settings to monitor a machine from a "WORKGROUP" out of the domain?

Recommended protocol to monitor a"WORKGROUP" machine out of the domain? Recommended settings? Correct password structure?

Revised: August 24, 2022
4226724 - What are the avg row counts in the MySQL SQL statement dashboard?

What do the Avg Row Counts (Average Row Count) metrics in the MySQL agent dashboard represent?

Revised: August 24, 2022
4262649 - What are the Additional performance tuning suggestions for Foglight when ran as VMware virtual machine?

What are the Additional performance tuning suggestions for Foglight when ran as VMware virtual machine?

Revised: August 24, 2022
4255160 - What are minimum permission needed for VMware agent account ?

What are minimum permission needed for VMware agent account on VMware virtual center server?

Revised: August 24, 2022
4228243 - What are Foglight "all" licenses? What is a Foglight database cross platform license?

What does the all in the Foglight license mean? Which is the database cross platform license?

Revised: August 24, 2022
4228410 - What are Average Active Sessions in a database agent workload?

Database agents use "Average Active Sessions" to display the workload. What is this?

Revised: August 24, 2022
4271203 - What Agent Types are FglAM HA Aware

What Agent Types are FglAM HA Aware

Revised: August 24, 2022
4270933 - What additional privileges are required for VMware agent account in order to perform Recommendations suggested by Optimizer

What additional privileges are required for VMware agent account in order to perform Recommendations suggested by Optimizer

Revised: August 24, 2022
4320514 - wget "Unsupported scheme" when attempting to transfer FglAM on Linux client

Transferring the FglAM installer using wget from a Linux server. wget -O fglam-5_6_0-linux-ia32.bin "http://server1:8080/console/installer...

Revised: August 24, 2022
4244841 - Welcome dashboard missing

Revised: August 24, 2022
4265069 - WebMonitor reports "HTTP 500 (Internal Server Error)" for URL that contains JSON data.

WebMonitor reports "HTTP 500 (Internal Server Error)" for URL that contains JSON data.

Revised: August 24, 2022
4352996 - Webmonitor agent alerting false fatal alarms

WebMonitor agent is reporting false fatal alarms about the status of service but on the contrary the response time of websites monitored is...

Revised: August 24, 2022
4258065 - WebMonitor agent reports "401 - Unauthorized" when attempting to monitor a WebSite.

WebMonitor agent reports  "401 - Unauthorized" when attempting to monitor a WebSite. A "Username and Password" credential was created for...

Revised: August 24, 2022
4257945 - WebMonitor agent can't monitor URL that is not web based. Error 500 reported

"Error 500" is reported by the WebMonitor agent when attempting to monitor a URL that is used for an application that is not Web based.  The...

Revised: August 24, 2022
4265295 - WebInspect reports "HTTP Verb Tunneling" (11534) vulnerability for Foglight 5.9.5

WebInspect reports "HTTP Verb Tunneling" (11534) vulnerability , CWE 749, for Foglight 5.9.5

Revised: August 24, 2022
4265370 - Web Monitor data displayed incorrectly on Federation Master for URLs from multiple Child FMSs.

When the same URL is monitored by Web Monitor agents reporting to different Child Foglight Management Servers (FMSs), the information for the URL...

Revised: August 24, 2022
4319463 - We would like to see the cluster storage info: Vol 1, Vol2 , Vol 3 under Hyper-V dashboards.

We would like to see the cluster storage info: Vol 1, Vol2 , Vol 3 under Hyper-V dashboards, along with metrics on storage/space, memory on these...

Revised: August 24, 2022
4261162 - We have some old Virtual Centers listed in the VMWare agent drop down list. How can I remove the

Question: We have some old Virtual Centers listed in the VMWare agent drop down list. How can I remove them?

Revised: August 24, 2022
4331672 - WARNING: /tmp does not have enough disk space!

An upgrade of a virtual appliance is being performed but during the start of the upgrade the following error is seen: WARNING: /tmp does not...

Revised: August 24, 2022
4265502 - Warning alarms were triggered from the Monitored Host rule instead of Critical alarms when hosts were rebooted.

Warning alarms were triggered from the Monitored Host rule instead of Critical alarms when hosts were rebooted.   Ping is enabled so Critical...

Revised: August 24, 2022
4295580 - Walk through creating a custom dashboard or report

What is Support's policy on creating custom dashboards or reports?

Revised: August 24, 2022
4299814 - Vulnerability CVE-2015-4000 found on Management server

A security scan found vulnerability  CVE-2015-4000 on Foglight Management Server SSL ports 8443 and 4444 .

Revised: August 24, 2022
4323904 - VSAN metrics are missing

On a VSAN datastore dashboard no performance related metrics can be seen.

Revised: August 24, 2022
4286344 - VMwarePerformance agent did not fire any alarm notifying VMware services were down on vCenter server

VMwarePerformance agent did not fire any alarm notifying VMware services were down on vCenter server

Revised: August 24, 2022
4285768 - VMwareView agent not collecting data after upgrading to 5.6.16.1 due to error returned by Get-LocalSession command

VMwareView agent not collecting data after upgrading to 5.6.16.1 due to error returned by Get-LocalSession command

Revised: August 24, 2022
4285356 - VMWVirtualMachineHostStorage topology object causing high number of churns for property virtualDisks

VMWVirtualMachineHostStorage topology object causing high number of churns for property virtualDisks

Revised: August 24, 2022
4280520 - VMwareView UI showing zero User sessions.

User Session count is "0" in VMware View Environment dashboard. Agent DEBUG log shows that it is collecting remote user sessions data from...

Revised: August 24, 2022
4221834 - Vmware: Change Events is not processing

Vmware:  Change Events is not processing Agent logs show: <agent manager unique ID>/VMwarePerformance/5.6.15.1/VMwarePerformance/<vmware agent...

Revised: August 24, 2022
4294060 - VMware Virtual Machine Hosts don't display Logical Disk Information

Missing information like Logical Disk space utilization is missing. VMware Tools is running on affected Virtual Machines.

Revised: August 24, 2022
4292944 - VMware View agent support for non matching DNS & NETBIOS names of AD domain

VMware View agent support for non matching DNS & NETBIOS names of  AD domain.

Revised: August 24, 2022
4286314 - VMware/Horizon Pools dashboard does not populate complete data

If the Display name of VMware/Horizon pool contains a special character like "&"  or the pool is empty then Horizon Pools dashboard in Foglight...

Revised: August 24, 2022
4285436 - VMware View Connection agent fails to start due to Kerberos Authentication failures caused by too great Clock skew

VMware View Connection agent fails to start due to Kerberos Authentication failures caused by too great Clock skew. Below error is logged in Agent...

Revised: August 24, 2022
4280560 - VMware/Horizon View agent 5.6.16.x stops collecting data after the Agent Manager hosting the agent is upgraded to ver 5.8.5.2

VMware/Horizon View agent stops collecting data after the Foglight Agent Manager (FglAM) hosting the agent is upgraded to ver 5.8.5.2 even though...

Revised: August 24, 2022
4245054 - VMware View Environment not showing Services Status

VMware View Environment dashboard is not showing the state of the Services correctly and showing as not running.

Revised: August 24, 2022
4228273 - VMware VIEW error DB is not connected! Please check your Event Database Settings

After connect the VMware VIEW Agents, there is an alert with the following message: "Message. DB is not connected! Please check your Event...

Revised: August 24, 2022
4306247 - VMWare Summary and Resource Information

For some Virtual Machines the VMWare Summary and Resource Information does not show the complete information or shows wrong information. For...

Revised: August 24, 2022
4285329 - VMware tools alarm

Why does VMware tools alarm keep firing?

Revised: August 24, 2022
4282680 - VMware role mappings do not allow the 'Administration' tab to be disabled

The out-of-the-box role mappings do not allow the VMware Admin tab (in VMware Environment dashboard) to be disabled without limiting access to...

Revised: August 24, 2022
4228370 - VMware SRM (Site Recovery Manager) offline images count as Foglight Evolve license

VMware SRM (Site Recovery Manager) offline images count as Foglight Evolve license

Revised: August 24, 2022
4213760 - VMware scheduled job ran longer than its fixed rate and misfire may be a result of system clock drift

The following two messages can be observed from the Agent Manager logs:  Collector.esxHardwareCollection scheduled job ran longer [427,995 ms...

Revised: August 24, 2022
4327227 - VMware Optimizer Memory Calculation

Memory optimizer report, doesn't seem correct. We see lots of machines, has the recommendation "Increase Memory Allocation from 4 GB to 4.7 GB...

Revised: August 24, 2022
4306228 - VMware Metric or Data discrepencies

Several show significant differences in resource utilization, some are indicating maximum CPU utilization while others are showing acceptable...

Revised: August 24, 2022
4303783 - VMware machine primary IP address in Foglight is different than in vSphere

A. Go in FVE(Foglight for Virtualization Enterprise) under  Home │ VMware Environment B. Locate the Virtual Machine in question, then click on...

Revised: August 24, 2022
4292968 - VMware Optimizer Snapshots dashboard is slow

While navigating to VMware │ VMware Environment, clicking on Optimizer tab and then Snapshots tile it becomes really slow.

Revised: August 24, 2022
4280146 - VMware Performance agent authentication issues due to credentials not properly imported into Lockbox

Starting with VFVE 8.3/VMware cartridge version 5.6.16, VMwarePerormance agent user credentials are stored in a lockbox instead of hard-coding in...

Revised: August 24, 2022
4323968 - VMWare Environment_OLD dashboard when upgraded

After upgrading Foglight for Virtualization Enterprise Edition or Foglight, links under Homes display VMWare Environment_OLD & VMWare Environment...

Revised: August 24, 2022
4316249 - VMware Explorer topology search shows a duplicate ESX host

When searching for an ESX host in VMware Explorer (topology search), duplicate ESX hosts are returned. As per the search result, it appears there...

Revised: August 24, 2022
4315190 - VMware ESX hosts are not displayed within License Control dashboard

After adding/selecting and saving the required ESX hosts within the License Control dashboard (VMware Environment | Administration tab | License...

Revised: August 24, 2022
4217426 - Vmware Environment| Monitoring: No valid Domains were found for the Domain Viewer

Vmware Environment| Monitoring:  No valid domains were found for the Domain Viewer; either the list of domains was empty, or the provided domains...

Revised: August 24, 2022
4331567 - VMware Environment dashboards shows no data in all dashboards

The VMware dashboards drill downs are grayed out and no data is being displayed in the VMware dashboards. Reviewing the agent logs the following...

Revised: August 24, 2022
4324497 - VMWARE enviroment dashboards displays: "There Is No Data To Display"

When accessing the VMWARE enviroment dashboards view the user gets an authorization error, "There Is No Data To Display" Or "Sorry. The view...

Revised: August 24, 2022
4315627 - VMware Environment dashboards show '0' datastores in the VMware environment

Within the VMware | VMware Environment dashboard, the Datastores tab is showing a '0' value. This is incorrect as there are several datastores...

Revised: August 24, 2022
4315236 - VMware Environment Virtual Switches icon is broken

Within the VMware Environment dashboard, the Virtual Switches icon displays as a broken icon.

Revised: August 24, 2022
4314490 - VMware Environment dashboard shows zero count for Resource Pools, Datastores and Virtual machines

Within the VMware Environment dashboard, it shows a 'zero' count for Resource Pools, Datastores and Virtual machines. However, when navigating to...

Revised: August 24, 2022
4311963 - VMware Environment dashboard is not displaying VMware data

After a new installation of Foglight for Virtualization Enterprise Edition (FVE) v8.0 (using VMware cartridge/agent 5.6.15), the VMware...

Revised: August 24, 2022
4296358 - VMware Environment dashboard displays component tiles as blank (0 values)

After upgrading the Foglight for VMware cartridge, the  component tiles  in the VMware Environment dashboard are blank (display 0 values). The...

Revised: August 24, 2022
4219268 - Vmware Environment> ESX host > explore > SAN Data Topology not displaying (Exceed Connection Limit)

Vmware Environment> ESX host > explore > SAN Data Topology not displaying (Exceed Connection Limit)

Revised: August 24, 2022
4217329 - Vmware Environment: FAQts: Clusters Names shortened.

Vmware Environment| FAQts| All Questions| Which Clusters have the most available CPU?   Clusters Names shortened.  Extending the columns does not...

Revised: August 24, 2022
4324277 - VMware dashboard does not show any data

VMware agent is active and is listed under agent status but there is no data visible on the VMware dashboard. User is not able to collect any...

Revised: August 24, 2022
4320114 - Vmware Disk data missing in monthly reports

VMware Disk data is missing in monthly reports. Some data is being collected some are not on the Virtual Machine Disk Addition – Detail report.

Revised: August 24, 2022
4217337 - Vmware Dashboards: Data Gaps in Dashboards

Vmware Environment Dashboards:  Data Gaps seen throughout the graphs in Vmware environment. 

Revised: August 24, 2022
4348962 - VMWare agents stops collecting data frequently and the virtual machines need to be restarted for the agent to start data collection.

VMWare agents stops collecting data frequently and the virtual machines need to be restarted for the agent to start data collection. Below error...

Revised: August 24, 2022
4328219 - VMware Cartridge Failed to insert value of metric xxxxxxxxxx java.lang.RuntimeException: Invalid double value: NaN

FMS and FGLAM log has these repeated errors. 2015-10-08 11:54:52.979 ERROR [Persistence-2-thread-1604] com.quest.nitro.service.persistence.obs...

Revised: August 24, 2022
4275377 - VMware agents are using VC sessions and not releasing them promptly

Sessions established by VMware Performance agent to monitored vCenter are not getting Closed resulting in multiple Idle sessions

Revised: August 24, 2022
4216648 - VMware cartridge upgrade fails because of duplicate vmID/MOR

In some cases the upgrade of the VMware cartridge fails with below error: Could not complete the requested operation. An Object with the name...

Revised: August 24, 2022
4323738 - VMWare agent not collecting data for ESX hosts

The VMware agent is being used to monitor a number of Virtual Machines. The values being collected are either "N/A" or 0.0. There are no errors in...

Revised: August 24, 2022
4280208 - VMware agent stops collecting data due to disassociated lockbox/credentials

VMware agent stops collecting data due to disassociated lockbox/credentials. An entry similar to below is logged in the logs: INFO    [Quartz[0...

Revised: August 24, 2022
4280215 - VMWare Agent setup wizard is not detecting/recognizing existing credentials

We already have setup some agents that are using a credential of type Domain, User Name and Password. We are trying to add a VMware agent and want...

Revised: August 24, 2022
4280144 - VMware Agent package deployment fails due to insufficient memory on the Agent Manager (FglAM) server due to insufficient memory

VMware Agent package deployment fails due to insufficient memory on the Agent Manager (FglAM) server due to insufficient memory. Below message is...

Revised: August 24, 2022
4353689 - VMWare agent is not collecting any data

VMWare agent is not collecting any data and failed with an error below: YYYY-MM-DD HH:MIN.088 ECHO    ERROR [Quartz[0]-23] com.quest.agent.esx...

Revised: August 24, 2022
4285191 - VMware Agent has entered an invalid state and is unable to proceed with normal operation

VMW Agent Messages: Agent message. virtualcenter.company.org. The agent has entered an invalid state and is unable to proceed with normal operation...

Revised: August 24, 2022
4280104 - VMware agent fails to collect Logical Disk metrics due to NPE error caused by the result of empty affinity/anti-affinity rule configured in vSphere

VMware agent fails to collect Logical Disk metrics due to NPE error caused by the result of empty affinity/anti-affinity rule configured in vSphere.

Revised: August 24, 2022
4275212 - VMware Agent encounters ClassCastException error if a VM disk is using raw device mapping

VMware Agent encounters ClassCastException error if a VM disk is using raw device mapping. Below error is logged in agent log: ERROR   [Quartz[0...

Revised: August 24, 2022
4258726 - VMWare agent installation failed with host, port, user and/or password are incorrect.

While creating a new VMWare agent, the connection validation to the vCenter failed with host, port, user and/or password are incorrect.

Revised: August 24, 2022
4245855 - VMWare agent is not able to connect to the vCenter - Error: String index out of range: -17

The VMWare agent is not able to connect to the vCenter and the following error appears in the log file: --- 2019-07-31 18:10:03.395 ERROR [FglAM...

Revised: August 24, 2022
4266049 - VMware 5.8.2.1 Hotfix

VMware 5.8.2.1 Hotfix

Revised: August 24, 2022
4219366 - Vmware Agent 5.6.11 appears to be collecting twice

Vmware Agent 5.6.11 appears to be collecting twice

Revised: August 24, 2022
4303421 - VMW Virtual Machine Packet Loss rule fires many alarms

Many alarms are being triggered by the rule: VMW Virtual Machine Packet Loss This is the alarm message: Network Packet Loss. Network packet...

Revised: August 24, 2022
4294712 - VMW Virtual Machine Memory Swapping Rule not alarming

Alarm is not being triggered

Revised: August 24, 2022
4271073 - VMW Virtual Machine Logical Drive Estimated Fill Time Rule vs Storage tab in vmExplorer dashboard

Value reported by an alarm from VMW Virtual Machine Logical Drive Estimated Fill Time does not match with corresponding value displayed on Stoage...

Revised: August 24, 2022
4351299 - VMW Phantom snapshots rule does not raise alarms.

VMW Phantom snapshots rule does not raise alarms even though the alarm condition is met.

Revised: August 24, 2022
4327524 - VMW Resource Pool Percent Ready alarm

Getting critical alerts quite often from rule: VMW Resource Pool Percent Ready What does the rule indicate? Is the ESX server busy, VM or the...

Revised: August 24, 2022
4303385 - VMW ESX Server CPU Utilization did not fire an alarm

After reaching thresholds of 90% for warning and 93% for critical no alarm shows up.

Revised: August 24, 2022
4294242 - VMW Stale Data Management Rule

What does VMW Stale Data Management Rule do?

Revised: August 24, 2022
4293197 - VMW Virtual Machine CPU Utilization fires alarms with low percentages

Alarms with low values can be seen, as an example below: CPU Utilization. Unusual CPU utilization: 9%. Virtual machine "x" is outside the normal...

Revised: August 24, 2022
4327305 - VMW Distributed Virtual Port Group Available Ports

How does the  rule:VMW Distributed Virtual Port Group Available Ports work? How to tweak that best suits the environment?

Revised: August 24, 2022
4314588 - VMs migrated to new ESXi host are not removed from old ESXi host view

VMware vMotion was recently carried out, which moved several VMs from one ESXi host to another. The VMs are successfully displayed in the ESXi...

Revised: August 24, 2022
4290915 - VMW Distributed Virtual Switch Available Ports alarm does not have the Agent/Host/Agent type defined

VMW Distributed Virtual Switch Available Ports alarm does not have the Agent/Host/Agent type defined

Revised: August 24, 2022
4267962 - VMW Cluster Redundancy Rule Explanation

Help understanding the warning condition logic for this rule and confused by the RCRcpu and RCRmem variables and their associated IF clause in the...

Revised: August 24, 2022
4211826 - VMW Datastore Space Available rule reports incorrect unit (as MB instead of GB) in the alarm email notification

VMW Datastore Space Available rule reports incorrect unit (as MB instead of GB) in the alarm email notification Alarm message:  Datastore...

Revised: August 24, 2022
4279957 - VMs (Virtual Machines) number on Welcome page and Virtual Environment summary page do not match

VMs (Virtual Machines) number on Welcome page and Virtual Environment summary page do not match with each other nor with the number in vSphere...

Revised: August 24, 2022
4271193 - vmnic status does not update when network adapter status is Down on ESXi host.

There's a topology object VMWDistributedVirtualSwitchHostMemberPnicSpec which shows status as either ACTIVE, PASSIVE, STANDBY, NOT_CONNECTED. But...

Revised: August 24, 2022
4245071 - vmExplorer dashboard reports different CPU and Memory utilization than OS Perfmon (performance Monitor)

vmExplorer dashboard reports different CPU and Memory utilization than OS Perfmon (performance Monitor)

Revised: August 24, 2022
4313222 - VM %CPU Ready Time - For each vCPU or for all vCPUs on a VM?

Does the data representing VM %CPU ready times display a single vCPU's ready time, or a summation of multiple vCPU %CPU ready times?

Revised: August 24, 2022
4309702 - Vm dashboard similar to hosts dashboard

Is there a dashboard for VM other than vmExplorer, I should say similar to the one like the hosts dashboard? Where a dashboard which is going to...

Revised: August 24, 2022
4301920 - Virtualization - OS Cluster resides on different Data center

Foglight for Oracle supports monitoring OS clusters residing on VMware machines only in the configuration of one OS cluster node per data center...

Revised: August 24, 2022
4299654 - Virtualization: vApp stuck in FSCK

Virtualization:  vApp stuck in FSCK.   Boot loader ends too fast to enable single user mode System message shows: systemd-fsck[344]:  /dev...

Revised: August 24, 2022
4260331 - Virtural Machine Does Not Show Correct Info for Logical Drives

Virtual machine is not showing or showing incorrect info for its logical drives.

Revised: August 24, 2022
4228750 - Virtualization Support Policy

Virtualization Support Policy - If one is installing standard Foglight on a virtual server, one must reserve resources so that it functions as a...

Revised: August 24, 2022
4290098 - Virtual name not found error

Virtualization metrics will not be collected in cases where the DNS name entry for the virtual image is not reported correctly to the data center...

Revised: August 24, 2022
4266193 - Virtual Switch/vSwtich tile does not show up after FVE 7.2 upgrade

Virtual Switch/vSwtich monitoring is a new feature FVE 7.2 introduced.  In some situations, the vSwitch tile may not show up after FVE 7.2 upgrade...

Revised: August 24, 2022
4230591 - Virtual switches tile in VMware environment tab has '0' value in FVE 7.2

Virtual switches tile in VMware environment tab has '0' value in Foglight for Virtualization Enterprise Edition (FVE) 7.2.

Revised: August 24, 2022
4314647 - Virtual Machines Utilization

Revised: August 24, 2022
4314136 - Virtual Machines are displayed as powered on when they're powered off

A limited number of Virtual Machines (VMs) within a VMware environment are 'powered off', but are displayed as being 'powered on' within Foglight.

Revised: August 24, 2022
4293174 - Virtual Machines display hostname instead of FQDN

Virtual Machines display only hostname, which might be the same in case of production vs QA environments. e.g.  app1.qa.acme.com vs. appl1.dev...

Revised: August 24, 2022
4314830 - Virtual Machine Health Check

When looking at Virtual Machine Health ( Environment Overview -> Getting Started TAB ) how does Foglight determine what VMs have low...

Revised: August 24, 2022
4304922 - Virtual Machine Capacity Trending report

Is there a way to have a report for VM Capacity trending. Similar to what the Datastore Capacity Trending report does, but specific for a single...

Revised: August 24, 2022
4294693 - Virtual Machine OS Uptime Dashboard or Report

How to build Virtual Machine OS Uptime Dashboard?

Revised: August 24, 2022
4281124 - Virtual Machine Quick View dashboard does not sort the VMs as in previous versions

"Virtual Machine (VM) Quick View" dashboard does not sort the VMs alphabetically as was done earlier in the previous versions of Foglight of...

Revised: August 24, 2022
4270879 - Virtual Machine property osDisplayName marked as obsolete

Virtual Machine property osDisplayName marked as obsolete. This results in the OS name not being visible in drag and drop.

Revised: August 24, 2022
4258733 - Virtual Center Crashed if enable “Historic Data Resume Collection” on vFoglight VMware agent

Virtual Center Crashed if “Historic Data Resume Collection” is enabled in VMware Performance agent

Revised: August 24, 2022
4324852 - vFoglight6.5.1 new user roles

Revised: August 24, 2022
4316982 - vFoglight VMware Infrastructure Agent Connector Error: "ConnectFailure Unable to connect to the remote server

vFoglight does not populate with any data. When looking at the VMware Infrastructure Agent Connector logs, the following can be seen: YYYY-MM-DD...

Revised: August 24, 2022
4309161 - vFoglight Storage 2.0 - agent collections with Large Environments

Customers with larger collection environments will encounter problems with collections. Typically, symptoms will include sporadic inventory and...

Revised: August 24, 2022
4280650 - vFoglight-Excel email reports come with .excel extension

When scheduling reports as excel format, the attachments sent from Foglight are sent as .excel and cannot be opened

Revised: August 24, 2022
4276067 - vFoglight- Cannot search for VM's in Automation workflow

Unable to search virtual machines in Automation workflow

Revised: August 24, 2022
4272361 - vFoglight- 6.6.1 Usage Feedback Option

It has been noticed that the Foglight server will send data to this URL http://fglusage.quest.com/view?id=457ecd22-f83a-43d8-a978-70245a42c9c9...

Revised: August 24, 2022
4272186 - vFoglight- How to Create a custom report

Here is a brief tutorial on how to create custom reports.

Revised: August 24, 2022
4283938 - vFoglight MySQL database migration to another server and different directory structure.

Moving embedded MySQL Database from its default directory structure.

Revised: August 24, 2022
4316724 - vFoglight Connector Error: "ProtocolError The remote server returned an error: (407) Proxy Authentication Required.

The vFoglight VMware Agent is installed on the VC, however, no data is populating within vFoglight. From collector log, the following can be seen...

Revised: August 24, 2022
4315812 - vFoglight for SQL Server Add-On Mode: License Required

After successfully installing the vFoglight for SQL Server cartridge, an issue appears whereby when the Home button for a Database is clicked, a...

Revised: August 24, 2022
4276408 - vFoglight Connector Error: "ProtocolError The remote server returned an error: (413) Data file too long"

Messages seen in the connector.log of the VMWare agent are as follows: 2011-06-08 13:55:43,947 [5] ERROR VirtualESXAgent.DataEnvelope - Failed to...

Revised: August 24, 2022
4254971 - vFoglight database cannot be backed up using TSM (Tivoli Storage Manager)

Tivoli Storage Manager cannot complete the backup of Foglight backend database (SQL Server).    The following error is displayed: 05/13/2011 10...

Revised: August 24, 2022
4276185 - vFoglight 6.5-Reports can't run with 60 days of data.

Any canned report from vFoglight with 60 days of data cannot be generated from Reports-> Generate a Report  

Revised: August 24, 2022
4303304 - vFoglight - Number of total paths on a server

Trying to create a rule to check on 'Number of total paths on a server' (1024 , as defined for storage maximums) &amp; fire an alarm/alert every...

Revised: August 24, 2022
4344577 - Veeam agent uses only HTTP protocol to connect to the Veeam Rest API

Veeam agent uses only HTTP protocol to connect to the Veeam Rest API.

Revised: August 24, 2022
4351303 - Veeam agent cannot connect to the Veeam Enterprise backup manager

Veeam agent cannot connect to the Veeam Enterprise backup manager. Below error is seen in the Veeam agent logs when Foglight trys to get the jobs...

Revised: August 24, 2022
4285263 - vCloudDirector Dependencies are constantly deleted / recreated causing severe topology churn

vCloudDirector Dependencies are constantly deleted / recreated causing severe topology churn

Revised: August 24, 2022
4216630 - vCloud environment tiles order and addition of two more tiles

vCloud environment shows the following tiles sorted in this way: Provider VDCs Org VDCs vSphere Resources Organizations vApps Virtual...

Revised: August 24, 2022
4286340 - vCloud Director agent setup fails

vCloud Director agent setup fails and below error is logged in the discovery agent log: 2013-10-30 15:08:55.759 ECHO    <VCloudDirectorAgent/5.6...

Revised: August 24, 2022
4285227 - vCenter Custom attributes not being imported into vFoglight

vCenter Custom attributes not being imported into vFoglight using the new VMware Performance agent

Revised: August 24, 2022
4228328 - VCenter is not showing data in the VMwarePerformance agent dashboard for OVDC with multiple Resource Pools

VCenter is not showing data in the VMwarePerformance agent dashboard for vCloud with multiple clusters

Revised: August 24, 2022
4292073 - vApp DRS Mode Installation Issues

Fail to import vApp in a vCenter Cluster Error message: "Cannot deploy OVF descriptor on cluster <Cluster Name> since it contains a vApp and the...

Revised: August 24, 2022
4258725 - vApp startup failed: "Unexpected error during server startup, exiting with error code 1133"

Vapp startup failed. In the Foglight Management Server logs the following errors can be seen: MySQL: --- FATAL   [forge-startup] com.quest...

Revised: August 24, 2022
4211773 - vApp Time out waiting for interface eth1

Upon FVE (Foglight for Virtualization Enterprise) vApp restart eth1 interface times out.

Revised: August 24, 2022
4216645 - Values for Cluster CPU utilization can exceed 100%

It was observed a peak of 240% on Cluster CPU utilization. This value should not go over 100%. Note: It was noticed that "Total CPU Resources...

Revised: August 24, 2022
4295717 - Validating DB2 agent connectivity and setting connection information

Users can use the Database Management view on the Databases Administration dashboard to manage the list of monitored databases and validate their...

Revised: August 24, 2022
4295233 - Using the SQL Server (MSSQL) connection test utility

How can the SQL Server agent native connection utility be used to test a connection to a remote SQL Server instance?

Revised: August 24, 2022
4289660 - Using the Oracle connection utility

How can the Oracle agent native connection utility be used to test a connection to a remote Oracle instance?

Revised: August 24, 2022
4307630 - Using the custom UDC collection name in capital letters causes a problem

In the Global Administration | User-defined Collections screen, it is possible to create two collections that bear the same name with a...

Revised: August 24, 2022
4227720 - Using the DB2 connection utility

How can the DB2 agent native connection utility be used to test a connection to a remote DB2 instance?

Revised: August 24, 2022
4312309 - Using Storage Optimized Instance in Amazon Web Services (AWS)

One or more of the following alarms have been raised by Foglight:- “Volume ReadOps XXX on EC2 Instance XXX is outside the normal operating...

Revised: August 24, 2022
4300561 - Using Storage Optimized virtual machines in Azure

One or more of the following alarms have been raised by Foglight:- “High Virtual Machine Storage IOPS of XXX”  “High Average E2E Latency of...

Revised: August 24, 2022
4312238 - Using Memory Optimized for Virtual Machines in Azure

The following alarm “High Virtual Machine Memory Utilization of XXX”  has been raised by Foglight.

Revised: August 24, 2022
4300611 - Using Memory Optimized Instance in Amazon Web Services (AWS)

The following alarm “High Memory utilization XXX% on EC2 Instance XXX.” has been raised by Foglight.

Revised: August 24, 2022
4232554 - Using Group Policy Objects to configure WinRM

Windows Group Policy Objects can be used to automatically configure HTTP or HTTPS listeners in WinRM. Enable or disable the appropriate default...

Revised: August 24, 2022
4310467 - Using Existing Host Credentials as OS Credentials for DB2 agents

Using Existing Host Credentials as OS Credentials for DB2 agents

Revised: August 24, 2022
4300602 - Using Compute Optimized Instance in Amazon Web Services (AWS)

The following alarm “High CPU utilization XXX% on EC2 Instance XXX.” has been raised by Foglight.

Revised: August 24, 2022
4300552 - Using Compute Optimized for virtual machines in Azure

The following alarm “High Virtual Machine CPU Utilization of XXX” has been raised by Foglight for a virtual machine running in Azure.

Revised: August 24, 2022
4288282 - Using Auth Token instead of Access Token for REST API calls

Normally, before starting a REST API session, the user needs to login with the Auth Token using the security/login call to get an access-token and...

Revised: August 24, 2022
4229556 - Using Amazon PostgreSQL RDS as a FMS repository

Can Amazon PostgreSQL RDS used as a Foglight Repository?

Revised: August 24, 2022
4254102 - Users with no home page set see a blank screen after logging in to the Foglight console.

Users with no home page set see a blank page after logging in to the Foglight console. The following  ERROR message is reported in the...

Revised: August 24, 2022
4257488 - Users tab under the User Management dashboard of FMS doesn't load

When navigating to the User Management page the Users tab doesn't load.

Revised: August 24, 2022
4246940 - Usernames and Passwords need to be synchronized on all Federated servers

There are two symptoms which can cause this problem - 1. The alarms dashboard on the Federator (master) server displays events that have been...

Revised: August 24, 2022
4293183 - User session times out after 60 minutes

When logged in to the Foglight dashboard, the user session times out after 60 minutes.

Revised: August 24, 2022
4327213 - User password got locked

User password for the Foglight Console locked due to incorrectly entering the wrong one.

Revised: August 24, 2022
4304508 - User Management Support Read-only access for users

Enable user/role X to view all dashboards but not configure alarms or do any modifications. Currently there is only allow “all or nothing”, either...

Revised: August 24, 2022
4328246 - User is unable to access a dashboard and drill-down on metric.

There is a custom dashboard which uses views that allow a user to click on a metric and go to the "metric analysis" page. There is 1 known user...

Revised: August 24, 2022
4311512 - User Level Access, Manage Alarm Blackouts, and Manage Agent Blackouts are not supported for Azure SQL database agents

The "User Level Access", "Manage Alarm Blackouts", and "Manage Agent Blackouts" areas are not supported for the Azure SQL database agents.

Revised: August 24, 2022
4301720 - User Defined Collection (UDC) Scalability

How many UDC Collections can run simultaneously?

Revised: August 24, 2022
4226645 - User Defined Collections (UDC) for MySQL agents

Are user defined collections available for the MySQL agent?

Revised: August 24, 2022
4316012 - Usage Feedback dashboard: is it possible to remove/clear messages from 'Messages'?

Is it possible to remove/clear the "Messages" on the Usage Feedback dashboard?

Revised: August 24, 2022
4224021 - URL links from Foglight email alerts does not resolve to the alarm

URL links from Foglight email alerts does not resolve to the alarm.

Revised: August 24, 2022
4228650 - Upgrading Tomcat in the FMS to 7.0.106

How can the Tomcat version in Foglight be upgraded from 7.0.94?

Revised: August 24, 2022
4227345 - Upgrading the Performance Investigator (PI) postgres repository database

Can the postgres database used for the PI repository be upgraded?

Revised: August 24, 2022
4216672 - Upgrading the agent makes the historical collection to restart

Upgrading the agent makes the historical collection to restart:

Revised: August 24, 2022
4223884 - Upgrading from unsupported Foglight 5.5.x directly to Foglight 5.7.x

Upgrading from unsupported Foglight 5.5.x directly to Foglight 5.7.x Note:   If this KB is not followed some agents may be deleted automatically...

Revised: August 24, 2022
4323921 - Upgraded the server, but login page shows HTTPS - 404 NOT FOUND ERROR!

While upgrading FMS, upon the completion, it says upgrade successfully finished with warnings, please check the logs for details. Below error was...

Revised: August 24, 2022
4315006 - Upgrade of VMware Tools for the Virtual Machines located within the FVE vApp

VMware Tools is pre-installed with the Virtual Machines contained within the Foglight for Virtualization (FVE) vApp. However, it is a requirement...

Revised: August 24, 2022
4228462 - Upgrade Guide Supported upgrade path 8.3

Foglight for Virtualization, Enterprise Edition 8.3 may be directly upgraded from Foglight for Virtualization, Enterprise Edition versions 8.2 and...

Revised: August 24, 2022
4327275 - Upgrade fails

Revised: August 24, 2022
4258307 - Upgrade Checker tool failed even though all cartridges are up-to-date

The upgrade checker tool is showing that there are still cartridges which needs to be upgraded, but all cartridges have been upgraded and the old...

Revised: August 24, 2022
4328454 - Upgrade agent manager failed - Upgrade completed unsuccessfully - Response code 503

The following error is observed within the Foglight web console every time a Foglight Agent Manager (FglAM) instance is upgraded: Upgrade agent...

Revised: August 24, 2022
4343570 - Update WebMonitor documentation to include text search functionality.

WebMonitor supports text search of webpages, this is not documented and should be added to the manuals.

Revised: August 24, 2022
4285836 - Update/Remove unwanted Application Permissions in O365 agent setup wizard and Consent page

Update/Remove unwanted Application Permissions in O365 agent setup wizard and Consent page

Revised: August 24, 2022
4280231 - Update services list in all three Server Services Inspect rules from VMware View cartridge

Server Services Inspect rules from VMware View cartridge contain the old services name in severity condition and need to be updated to include new...

Revised: August 24, 2022
4309967 - Update Foglight database cartridges from Log4j 1.2.17 to 2.17.1

The following database cartridges use the Log4j 1.2.17 version SQL Server (5.9.7.20 through 5.9.7.22) Oracle (5.9.7.20 through 5.9.7.22) Azure...

Revised: August 24, 2022
4270924 - Update Exchange version/s in Roles view in Exchange Environment dashboard

The customer has Exchange 2010 and 2013 servers in their organization. They have installed Foglight for Exchange and configured the agents for...

Revised: August 24, 2022
4226401 - Unset blackout status for an object if related blackout object is not there any more

If a blackout object is missing (for example when it has been deleted with topologyservice.deleteObject using the Script Console), the...

Revised: August 24, 2022
4266270 - UnixAgent does not collect data from Linux or Solaris hosts and UnixAgentPlus does not collect data from AIX or HP-UX hosts

Infrastructure Agents not gathering metrics properly:  UnixAgent does not collect metrics from Linux or Oracle Solaris host UnixAgentPlus...

Revised: August 24, 2022
4304964 - Unix monitored host shows the message "The privilege command /usr/sbin/ is executed by user with id x"

The following messages can be seeing from Linux monitored host; commands executed by the user configured for data collection within Foglight...

Revised: August 24, 2022
4320636 - Unix agent not collecting a running process

Updated to IC 5.9.4.1 but still the process monitoring fails to see a process called OSWatcher.sh running on Linux.  The process is clearly...

Revised: August 24, 2022
4309542 - Unix agent not collecting data

Dashboards showing "n/a" for some of the metrics on a linux host.

Revised: August 24, 2022
4283791 - Unix agents not collecting Top IO Process; Per-process IO stats not enabled on this kernel

Although steps for configuring the "/etc/sudoers" file has been done, the Unix agents are not collecting Top IO Process metrics for a Linux host...

Revised: August 24, 2022
4265190 - Units are missing from many SQL Server rule alarms messages and emails messages.

Review and add detail to the alarm messages of the SQL Server cartridge rules. Particularly the units for the metrics being reported.

Revised: August 24, 2022
4274994 - Unbale to monitor Office365 Education or Government environment

Even though agent account has been granted required permissions, below error is logged in the agent manager log when trying to monitor Office365...

Revised: August 24, 2022
4293979 - Unable to use Send SNMP Trap Action from Data Driven rules

Unable to use Send SNMP Trap Action from File System Capacity rule. Following error in FMS log is observed: WARN [Action-4-thread-14] com...

Revised: August 24, 2022
4244646 - Unable to use a clustered MS SQL database backend for Foglight

Unable to use Microsoft SQL Server Cluster as a database backend for Foglight Management System.  Foglight is able to connect OK to a single...

Revised: August 24, 2022
4309960 - Unable to upgrade to Foglight Agent Manager (FglAM) 5.8.1

Navigation Panel| Dashboards| Administration| Agents| Agent Managers Unable to upgrade to Foglight Agent Manager (FglAM) 5.8.1 through the...

Revised: August 24, 2022
4227791 - Unable to upgrade most FglAMs from the Agent Managers page in large, busy environment

Most of the FglAMs have "No" listed under the "Upgradable | Host" column so they cannot be upgraded. The output of the following command lists...

Revised: August 24, 2022
4307858 - Unable to unlock DB2 database agents using the unlock agents dashboard

Unable to unlock the DB2 agent using the "Unlock Agents" panel in the Database Technical Support Dashboard. The message " Failed to unlock agent...

Revised: August 24, 2022
4309093 - Unable to stop Fglam to delete it

Unable to stop an Agent Manager (Fglam) to delete it

Revised: August 24, 2022
4252644 - Unable to start the Foglight Agent Manager (FGLAM) or Foglight Management Server (FMS) after Linux operating system upgrade

After installing an operating system patch on a Linux machine, the Foglight Agent Manager (FglAM) or Foglight Management Server (FMS) does not...

Revised: August 24, 2022
4331231 - Unable to send test email: 553 authentication is required

Getting "Unable to send test email. Please check the application log and Email configuration" when trying to send a test email. Foglight...

Revised: August 24, 2022
4316194 - Unable to see the optimization/optimizer tab in the Foglight web console

Unable to see the Optimization/Optimizer tab in the Foglight for Virtualization Enterprise Edition web console.

Revised: August 24, 2022
4279386 - Unable to see the Administration dashboard

Unable to see the right panel where I can administer agents.

Revised: August 24, 2022
4258694 - Unable to see performance metric for one ESX server but all other ESX work fine on Foglight

Unable to see performance metric for one ESX server but all other ESX work fine on Foglight

Revised: August 24, 2022
4269983 - Unable to see "Databases" under DATA tab in the Action Panel

When creating a new dashboard "Databases" is not shown in the Action Panel

Revised: August 24, 2022
4305829 - Unable to save changes when enabling a severity in a Multiple Severity Rule

Rule editor does not save changes when enabling a previously disabled severity (and viceversa) in a Multiple Severity Rule

Revised: August 24, 2022
4346741 - Unable to run root cause analyzer when the selected ESX host is large.

Unable to run root cause analyzer when the selected ESX host is large.

Revised: August 24, 2022
4297194 - Unable to resize the storage using the Optimizer tab in VMWare Environment dashboard

Unable to resize the storage by using the optimizer tab in VMWare Environment dashboard. The "Reclaim Now" button in the storage dashboard does not...

Revised: August 24, 2022
4225903 - Unable to recreate a database agent because agent or instance "is already monitored"

A user cannot recreate an Azure SQL, Oracle, SQL Server, or DB2 database agent that was previously deleted and does not appear listed in the Agent...

Revised: August 24, 2022
4245330 - Unable to open the Foglight UI: "This page can't be displayed"

Unable to connect to Foglight UI. The browser is showing: "This page can't be displayed"

Revised: August 24, 2022
4318313 - Is there a separate license key for Synthetic Monitor for Internet?

Does Foglight Synthetic Monitor require license as a separate product or is it included with the Foglight Management Server license?

Revised: August 24, 2022
4280396 - Is there a script to pull information about database space from Foglight DB repository

Is there a script to pull information about database space from Foglight DB repository?

Revised: August 24, 2022
4254041 - Is there a script that returns agent information like cartridge name and cartridge version?

Is there a script that returns agent information like cartridge name and cartridge version?

Revised: August 24, 2022
4270757 - Is there a rule to monitor free Inodes?

Is there a rule to monitor free Inodes?

Revised: August 24, 2022
4252051 - Is there a rule to alert if a Forest Trust breaks?

Is there a rule to alert if a Forest Trust breaks?

Revised: August 24, 2022
4315724 - Is there a Reference guide for ALL VMware metrics?

Is there documentation, for example a Reference Guide, that outlines the metrics that are collected by the Foglight for VMware agent?

Revised: August 24, 2022
4269920 - Is there a report I can create or run to show the hosts that are connecting through a concentrator?

I'd like to be able to get a view on which FglAM's are connecting to a concentrator vs. directly to the FMS.  Or from the concentrator point of...

Revised: August 24, 2022
4320727 - Is there a command I can use to backup the embedded Foglight MySQL database while Foglight is run

Is there a command I can use to backup the embedded Foglight MySQL database while Foglight is running?

Revised: August 24, 2022
4252106 - Is the virtual appliance for 'Foglight for Virtualization 7.2 Enterprise Edition vulnerable to GHOST (CVE-2015-0235)?

Is the virtual appliance for 'Foglight for Virtualization 7.2 Enterprise Edition vulnerable to GHOST (CVE-2015-0235)?

Revised: August 24, 2022
4261276 - Is the Unix Agent able to collect inode metrics?

Monitoring inodes metrics is important in our environment because production outages have occurred due to inode exhaustion.  Can the UnixAgent and...

Revised: August 24, 2022
4253730 - Is support for monitoring Windows clusters planned?

Is support for monitoring Windows clusters planned?

Revised: August 24, 2022
4296078 - Is SQL Server Availability Group monitoring supported?

Does Foglight monitor availability groups and alert on failed groups or group listeners or anything that is new with SQL Server alwaysOn...

Revised: August 24, 2022
4308958 - Is regular maintenance or are index rebuilds necessary for the Infobright SQL PI repository database?

Is there any self maintenance in the SQL PI components to rebuild indexes similar to what Performance Analysis has?

Revised: August 24, 2022
4320149 - Is Oracle RAC Scan Databases supported to be used as the backend database for the Foglight Management server at all please?

 Is Oracle RAC Scan Databases supported to be used as the backend database for the Foglight Management server at all please? Is Oracle RAC Scan...

Revised: August 24, 2022
4307432 - Is NTLMv2 used when connecting to Windows servers?

The SQL Server agent includes an option to "Use NTLMv2" authentication which can be set to true or false for the SQL Server and OS connections.  

Revised: August 24, 2022
4271268 - Is it safe to delete older agent package (.gar) files?

There are lot of agent package files (.gar) with incremental number (xxx-0.gar, xxx-1.gar, xxx-2.gar) in <FglAM_install>\deploy\deployed folder. In...

Revised: August 24, 2022
4257687 - Is it possible to use SHA-256 instead of MD5 for password encryption in Foglight?

Foglight encrypts the user passwords with MD5 algorithm. Is it possible to modify Foglight to use SHA-256 instead of MD5?

Revised: August 24, 2022
4258702 - Is it possible to use a single service integration key instead of a full access API key to connect to the PagerDuty service?

Is it possible to use a single service integration key instead of a full access API key to connect to the PagerDuty service?

Revised: August 24, 2022
4293266 - Is it possible to upgrade the vApp OpenSuse Operating System?

Is it possible to upgrade the vApp OpenSuse Operating System?

Revised: August 24, 2022
4251752 - Is it possible to trigger a Foglight HA failover via the Foglight UI?

Is it possible to trigger a Foglight HA failover via the Foglight UI?

Revised: August 24, 2022
4280071 - Is it possible to setup an email notification when new user logs onto Foglight console

Is it possible to setup an email notification when new user logs onto Foglight console

Revised: August 24, 2022
4271287 - Is it Possible to reduce number of alarms generated by rule Cluster Database Active Server Change notifying the failover

Is there a way to curb the alerting to one email to notify for all the databases moving, instead of multiple emails for each database that is...

Revised: August 24, 2022
4213783 - Is it possible to monitor vCenter appliance Linux OS photon services when the services go down

Is it possible to monitor vCenter appliance Linux OS photon services when the services go down?

Revised: August 24, 2022
4313050 - Is it possible to monitor Service Name instead of Display Name with the Windows Agent?

The Windows OS Process Agent reads the "Anzeigenamen" (Displayname). However, due to Operating System (OS) language differences, the display names...

Revised: August 24, 2022
4314675 - Is it possible to monitor and alert on the number of Paths to LUNs provided to an ESX host?

Is it possible to monitor and alert on the number of Paths to LUNs provided to an ESX host? For example, if the current Total Paths is 4, and it...

Revised: August 24, 2022
4258878 - Is it possible to monitor dynamic memory allocation of a virtual machine with the Infrastructure agent?

Is it possible to monitor dynamic memory allocation of a virtual machine with the Infrastructure agent?

Revised: August 24, 2022
4257441 - Is it possible to modify the subject and body of the e-mail sent that contains the scheduled report?

Is it possible to modify the subject and body of the e-mail sent that contains the scheduled reports? Our report names use Chinese characters and...

Revised: August 24, 2022
4260627 - Is it possible to manage database login credentials via Credential dashboard?

Is it possible to manage database login credentials via Credential dashboard?

Revised: August 24, 2022
4315718 - Is it possible to leave the recipient email address blank/null for alarm email notifications?

Is it possible to leave the recipient email address blank/null for alarm email notifications? It is a requirement to leave the email recipient...

Revised: August 24, 2022
4271028 - Is it possible to include multiple email addresses in a REG variable

Is it possible to include multiple email addresses in a REG variable

Revised: August 24, 2022
4271306 - Is it possible to generate a report that will present data only for business hours of the week

Is it possible to generate a report that will present data only for business hours of the week ? e.g.  M-F 8a-5p for the last week OR M-F 8a-5p for...

Revised: August 24, 2022
4275197 - Is it possible to filter Optimizer recommendations for all the VMs in a specific Cluster instead of entire vCenter

Is it possible to filter Optimizer recommendations for all the VMs in a specific Cluster instead of entire vCenter

Revised: August 24, 2022
4300181 - Incorrect Host aliasing in Federator

Monitored host performance metrics in Child FMS doesn't match with performance metrics in Federator FMS . Host object shows multiple aliases...

Revised: August 24, 2022
4305865 - Incorrect "last modified date" for snapshots

When deleting a snapshot the “last Modified date” in the  "VMware Optimizer| Snapshots" dashboard is incorrect.

Revised: August 24, 2022
4301929 - Incomplete VMware collections after cartridge upgrade

After applying latest cartridge upgrade, Vmware Environment is not updating information regarding recollection.

Revised: August 24, 2022
4228184 - Incomprehensible error message is displayed when using local account without hostname prefix to setup PI Repository

Use an local account without hostname prefix to setup MSSQL based PI Repository The local account can connect to the instance but will fail when...

Revised: August 24, 2022
4255021 - Incompatible Cart-Builder-Complete when running upgrade pre-checker

I follow the KB232945 and find incompatible Cart-Builder-Complete on my FMS, where can I find the compatible version?

Revised: August 24, 2022
4289349 - Inactive Sessions on the Database Overview dashboard pops-up a wrong chart

Clicking on the Oracle and SQL Server " Inactive Sessions " in Databases Overview, Sessions panel pops an incorrect chart. The chart displays a...

Revised: August 24, 2022
4308983 - In vFoglight | VMware explorer | Monitor tab the Commands graph does not seem to be correct.

In vFoglight when I go to the VMware explorer | Monitor tab the Commands graph does not seem to be correct.   It is not showing a count when it...

Revised: August 24, 2022
4296499 - In vFoglight the read and write latencies do not add up to the total latency.

In vFoglight the read and write latencies do not add up to the total latency.

Revised: August 24, 2022
4296331 - In vFoglight when I upgraded many of my agents are having problems.

In vFoglight when I upgraded many of my agents are having problems.   I have a large environment and have upgraded the resources my FglAM uses...

Revised: August 24, 2022
4290817 - In VMware cart, what does “Fast-Mode Collection Interval”, and “Fast-Mode Max Count” do?

Configuring the Collection times for specific agents. There are two fields, would like to know more about “Fast-Mode Collection Interval” and...

Revised: August 24, 2022
4309220 - In vFoglight Storage, the security permissions for the Filers are incorrect in the Manual.

In vFoglight Storage, the security permissions for the Filers are incorrect in the manual.

Revised: August 24, 2022
4302987 - In vFoglight Storage, when I go to the Storage Environment | FAQt’s tab, the menu is slow.

In vFoglight Storage, when I go to the Storage Environment | FAQt’s tab, the menu times out or is very slow.  

Revised: August 24, 2022
4290720 - In vFoglight Storage, vCenter is not mapping my Filer volumes to the Virtual Machine.

The storage mapping back to NFS on a Netapp is not working as expected. No maps or dependancies are being created

Revised: August 24, 2022
4309300 - In vFoglight Storage, the Dell Compellent metrics differ from EM.

In vFoglight Storage, in the Resource Utilization section under the Storage Capacity Summary, the metrics for the Dell Compellent does not match...

Revised: August 24, 2022
4309268 - In vFoglight Storage, the LUN Total ops rate is zero.

In vFoglight Storage, the LUN Total ops rate is zero.  I have a Read and Write rate being displayed that are non-zero, but the total is reading zero.

Revised: August 24, 2022
4303394 - In vFoglight Storage, the Latency number numbers for my Compellent are wrong

In vFoglight Storage, the Latency number numbers for my Compellent are wrong

Revised: August 24, 2022
4303191 - In vFoglight Storage, the mapping between my NetApps and VMs is not being displayed.

In vFoglight Storage, the mapping between my NetApps and VMs is not being displayed.

Revised: August 24, 2022
4302718 - In vFoglight Storage, the latency for the Compellent is incorrect.

In vFoglight Storage, the latency for the Compellent is incorrect.   It should be reporting milliseconds, but it is reporting in seconds.

Revised: August 24, 2022
4303018 - In vFoglight storage, my MasterAgent is not working. How can I remove it manually?

In vFoglight storage, my MasterAgent is not working. How can I remove it manually? I cannot remove it from the console. Sometimes an error is...

Revised: August 24, 2022
4296633 - In vFoglight Storage, my VNXs are not displaying all their LUNS.

In vFoglight Storage, my VNXs are not displaying all their LUNS.   The VNX Arrays have a RAID10 architecture.

Revised: August 24, 2022
4296586 - In vFoglight Storage, my Dell Compellent is getting an error on the dashboard

In vFoglight Storage, my Dell Compellent is getting a error on the dashboard. In the Resource Utilization section under the Storage Capacity...

Revised: August 24, 2022
4290513 - In vFoglight Storage, my NetApp Aggregate is reporting more disks than it has.

In vFoglight Storage, my NetApp aggregate is reporting more disks than it has.   Many are in an ‘unknown’ physical state.   The numbers of disk...

Revised: August 24, 2022
4296527 - In vFoglight Storage, my Cisco’s show no metrics.

In vFoglight Storage, my Cisco’s show no metrics.   They were working before I upgraded to 3.0

Revised: August 24, 2022
4308939 - In vFoglight Storage, my Brocade is not showing all its ports.

In vFoglight Storage, my Brocade is not showing all its ports.   I have 2 virtual switches and only one is being displayed.   The Chassis Role...

Revised: August 24, 2022
4302977 - In vFoglight Storage, I try to install Storage Agent Master it says I do not have .net installed.

In vFoglight Storage, when I try to install the SAM (Storage Agent Master) it says I do not have .net 3.5. sp1 installed even though I do.

Revised: August 24, 2022
4290682 - In vFoglight Storage, I have multiple arrays in my SMIS provider and it is only pulling in one.

In vFoglight Storage, I have multiple arrays in my SMIS provider and it is only pulling in one.   There is at least one array in the SMIS...

Revised: August 24, 2022
4290926 - In vFoglight Storage, after upgrading to 3.x the Compellent is not collecting

In vFoglight Storage, after upgrading to 3.x the Compellent is not collecting.  It was collecting without problems in version 2.5.x

Revised: August 24, 2022
4302983 - In vFoglight Storage 2.0, My NetApps are not mapping to my Datastores.

In vFoglight Storage 2.0, My NetApps are not mapping to my Datastores.

Revised: August 24, 2022
4296223 - In vFoglight Storage 2.5 with the EMC SMIS collection, not all my LUNS are displayed.

In vFoglight Storage 2.5 with the EMC SMIS collection, not all my LUNS are displayed.

Revised: August 24, 2022
4290975 - In vFoglight Storage 2.0 the error message, “Metric not provided by vendor”

In vFoglight Storage 2.0 the error message, “Metric not provided by vendor” when I view some of my graphs.

Revised: August 24, 2022
4290499 - In vFoglight Storage 2.5 I am having trouble connecting to my EMC VNX.

In vFoglight Storage 2.5 I am having trouble connecting to my EMC VNX.

Revised: August 24, 2022
4309030 - In vFoglight Storage 2.0 my agents are not collecting.

In vFoglight Storage 2.0 my agents are not collecting.   I upgraded the FMS which included an upgrade to the FglAM.   Not I am having problems...

Revised: August 24, 2022
4303378 - In vFoglight Storage 2.0 I receive the error message, “No Storage Arrays found.”

In vFoglight Storage 2.0 I receive the error message, “A previously unidentified error occurred communicating with SMI-S server: Contact Support...

Revised: August 24, 2022
4290661 - In vFoglight Storage 2.0 my brocade SMIS collector will not collect from my brocade.

In vFoglight Storage 2.0 my brocade SMIS collector will not collect from my brocade.   My Brocades are running FOC 7.0 or higher

Revised: August 24, 2022
4309759 - In the Lock Tree SQL text link the full text in blocking history is different than Overview tab

The Full Text in the blocking history tree and in Overview tab after clicking on the SQL Text link isn't similar.

Revised: August 24, 2022
4307636 - In SQL Server 2014 instances the SQL text presented may be truncated.

SQL text in SQL Server 2014 instances may be truncated.

Revised: August 24, 2022
4308379 - In order for the OS collections to work in the Database Agents, WinRM or WMI is required.

In order for the OS collections to work in the Database Agents with Windows, Windows Management Instrumentation (WMI) or Windows Remote Management...

Revised: August 24, 2022
4215118 - In Optimizer | Show History an Error, “An error has occurred. Please check your logs.” is generated.

When Navigating to Optimizer | Storage | Scheduled Actions | Show History   It shows an error: “An error has ocurred. Please check your...

Revised: August 24, 2022
4296304 - In my Storage Environment dashboard, there are tabs missing.

In my Storage Environment dashboard, there are tabs missing.

Revised: August 24, 2022
4296463 - In Foglight when you create scripts in the script console, you would like them to be usable by other

In Foglight when you create scripts in the script console, you would like them to be usable by other users. Currently only the user that creates...

Revised: August 24, 2022
4290862 - In Foglight, the VMWare View servers are not correct.

In Foglight, the VMWare View servers are not correct.  It is displaying more servers than are in my infrastructure.

Revised: August 24, 2022
4308827 - In Foglight Storage Manager and Foglight for Virtualization Enterprise, the StorageAgentMaster is fa

In vFoglight Storage, the Storage Agent is failing its installation on the Server Requirement page it is unable to detect either operating system...

Revised: August 24, 2022
4296519 - In Foglight Storage Manager we did not get an alert when we had a failure on one of our NetApp filer

In Foglight Storage Manager we did not get an alert when we had a failure on one of our NetApp filers; a shelf lost a path to the controller...

Revised: August 24, 2022
4290706 - In Foglight Storage Manager my VMAX will not collect.

In Foglight Storage Manager my VMAX will not collect.  I get timeouts and error messages.

Revised: August 24, 2022
4253608 - In Foglight 5.9.5 a 404 error is reported when attempting to download components using a URL

When attempting to download components using a URL in Foglight 5.9.5 one of the following errors is reported: 404 page not found    or...

Revised: August 24, 2022
4228141 - In a non-FIPS environment, a child server cannot download an Agent Manager (FglAM) log file

Unable to download agent manager (FglAM) log file from a non-FIPS child FMS server. A Retrieve Log File popup with the message Cannot invoke...

Revised: August 24, 2022
4211772 - Improve Optimizer Snapshots and Abandoned VM Images reporting

Snapshots and Abandoned VM Images deleted some days ago will still show in Optimizer dashboards.

Revised: August 24, 2022
4232563 - Import third party Certificate to Fglam

FgLAM is unable to connect to Foglight error  "Could not send upstream request"

Revised: August 24, 2022
4331587 - Impact of upgrade on ESX Server

The version FVE (Foglight for Virtualization Enterprise) that is currently running needs to be upgraded. Please can it be confirmed that the...

Revised: August 24, 2022
4295206 - Impact of disabling Foglight SQL Server traces

Foglight uses traces to monitor SQL Server databases. The database agent runs a trace (TRACEWRITE) on the Master database when collecting metrics...

Revised: August 24, 2022
4303399 - Ignore optical drive in "Disk Free Space" rule

"Disk Free Space" rule fires alarms for Optical drives.  

Revised: August 24, 2022
4266230 - If set to unlimited, the Agent Manager upstream-verified cache could grow to a size larger than what can be fit into memory

During Resource negotiation, Foglight Agent Manager (FglAM) adds queue disk size settings from agent configuration to what is set in state/default...

Revised: August 24, 2022
4285601 - If Resource Mapping "Evaluate This Condition" is not marked it should not use the condition to evaluate

Not expected behavior: When set up the right credential to monitor OS, if  'Evaluate This Condition' is marked, application cannot monitor the...

Revised: August 24, 2022
4270892 - IE/Firefox - Long Running Script Error

Receive a browser message error stating: “A script on this page is causing Internet Explorer to Run slowly. If it continues to run, your...

Revised: August 24, 2022
4312319 - IE browser on Foglight management server is not functioning.

Foglight UI is not working once you log in using Internet Explorer locally in the Foglight server.

Revised: August 24, 2022
4310095 - IC agent EventLog rule is missing from FMS

The EventLog rule is a simple rule and does not send alarms to the Alarms console but cannot be found in new installed of the Foglight Management...

Revised: August 24, 2022
4296243 - I would like to receive an alert on Filer Volume Capacity.

I would like to receive an alert on Filer Volume Capacity.

Revised: August 24, 2022
4309177 - I upgraded my storage to 4.0 and it is no longer working.

I upgraded my storage to 4.0 and it is no longer working. This can happen in a couple of circumstances. 1) Upgrading from versions of Foglight...

Revised: August 24, 2022
4265971 - I upgraded to 4.0 and my Switch collections are broken.

I upgraded to 4.0 and my Switch collections are broken.  They are not collecting either topology or Performance.

Revised: August 24, 2022
4296218 - I received errors when I activate my Storage agents.

Followed upgrade instructions in FSM 3.2 release notes and received the following message after activating agents. The version of the HDCCS or...

Revised: August 24, 2022
4291026 - I installed the vFoglight storage cartridge and the UI does not show the Storage environment dashboa

I installed the vFoglight storage cartridge and the UI does not show the Storage environment dashboard.   There is a storage dashboard, but it...

Revised: August 24, 2022
4303153 - I I am running vFoglight, how can I monitor a Web Page?

I do not know how to monitor a Web Page in vFoglight. How do I configure it?

Revised: August 24, 2022
4303406 - I have data in my storage dashboards that is old and should not be there.

I have data in my storage dashboards that is old and should not be there.   I have either removed devices (due to failures) and replaced them or...

Revised: August 24, 2022
4290867 - I get an error message when I validate my NetApp.

I get an error message when I validate my NetApp.  The error is “An unidentified error occurred.: Contact Support. Extended information: General...

Revised: August 24, 2022
4263423 - HyperV agents are failing to run the "FilesCollection"

HyperV agents are failing to run the "FilesCollection" with error :  ERROR   [FilesCollector] com.quest.agent.hyperv.command.resource...

Revised: August 24, 2022
4348978 - Hyper-V support for Capacity Manager and Capacity Director.

Does Hyper-V has  supports Capacity Manager and Capacity Director?

Revised: August 24, 2022
4315941 - Hyper-V rule "Memory Utilization Trend" is raising a FATAL alarm

The Hyper-V rule "Memory Utilization Trend" is raising a FATAL alarm when there is an increase in Memory on the monitored Hyper-V server.

Revised: August 24, 2022
4314923 - Hyper-V Optimizer dashboard is not displaying changes/recommendations

The Hyper-V Optimizer dashboard is not displaying data within any of its tabs (CPU / Memory / Abandoned VM Images / Powered Off VMs / Checkpoints...

Revised: August 24, 2022
4293881 - Hyper-V VM can't be managed from the Hyper-V Dashboard

When attempting to make changes to a Hyper-V virtual machine through Foglight, it failed to complete any of these changes. DCOM/WMI...

Revised: August 24, 2022
4288073 - Hyper-V VM not displaying metrics after renaming

After Hyper-V Virtual Machine was renamed to match the name of another VM recently deleted, it no longer shows any metrics on Hyper-V dashboard.

Revised: August 24, 2022
4274835 - Hyper-V Optimizer Memory recommendations view does not get updated after applying the recommendations on the target Hyper-V VM if memory type is also changed from Dynamic to Static

Applied memory recommendations suggested by Hyper-V Optimizer on target Hyper-V VM that was configured to use Dynamic Memory. Also changer the...

Revised: August 24, 2022
4215092 - Hyper-v Optimizer displays An error has occurred message for Checkpoints object

Navigate to  Hyper-V Environment │Optimizer  Click on Checkpoints Below error is logged in Management server log: Line 66,240: Error...

Revised: August 24, 2022
4315524 - Hyper-V based VMs do not display current Memory Utilization

Memory Utilization cannot be observed for any Hyper-V (HV) based Virtual Machines (VMs). The HV servers themselves are able to display this data...

Revised: August 24, 2022
4286425 - Hyper-V agents do not submit any metrics on their respective dashboards.

Hyper-V agents do not submit any metrics to their respective dashboards.

Revised: August 24, 2022
4285565 - Hyper-V Agents configured to use WinRM randomly stop collecting data

Hyper-V Agents configured to use WinRM randomly stop collecting data. Logs indicate that Agent Manager server unable to communicate with KDC server.

Revised: August 24, 2022
4280404 - Hyper-V agents cause excessive number of logons on the KDC (authenticating Domain Controller)

When monitoring a large Hyper-V environment using WinRM connection, excessive number of logons are seen on the authenticating Domain Controller...

Revised: August 24, 2022
4275227 - Hyper-V agents dashboard times out when monitoring large Hyper-V environment

When monitoring large Hyper-V environment, the UI times out after navigating to Hyper-V Environment | Administration | Hyepr-V Agents

Revised: August 24, 2022
4262467 - Hyper-V agent fails to activate after restarting FglAM service or rebooting the host itself

In Foglight for Virtualization Enterprise Edition 7.1 (Foglight Management Server 5.6.10.1) running Hyper-V cartridge/agent version 5.6.11, Hyper-V...

Revised: August 24, 2022
4294171 - Hyper V - Optimizer Abandoned VMs dashboard displays a message "An error has occurred. Please check your logs."

In Hyper-V Environment -> Optimizer -> Abandoned VM tab, instead of data it displays "An error has occurred. Please check your logs." In the logs...

Revised: August 24, 2022
4280452 - Hype-V Capacity Management dashboard throws an error after selecting a cluster

Hype-V Capacity Management dashboard throws an error after selecting a cluster. Agent log shows errors from script "system:analytics_hyperv...

Revised: August 24, 2022
4275231 - Hyepr-V agent repeatedly logs WMI query error about vSwitch collection in agent log

Hyepr-V agent repeatedly logs WMI query error about vSwitch collection in agent log. If agent is collecting data using WMI then below error is...

Revised: August 24, 2022
4275013 - HSTS is not enabled on url https://<FMS_server>:port

When visiting the url "https://server:port", it would be redirected to "https://server:port/console". We can see the HSTS header for the console...

Revised: August 24, 2022
4292785 - How vCenter server performance impact VMware agent collection

Foglight VMware agent is designed for collecting infromation from vCenter to provide VMware virtual environment performance data for Foglight and...

Revised: August 24, 2022
4318686 - How to View the MAC Address in Foglight UI?

Is there a way to display or list the MAC address(es) of a host when using the Foglight UI? 

Revised: August 24, 2022
4226558 - How to view cartridge build numbers in Foglight?

How can users determine the build number of a cartridge installed in Foglight?

Revised: August 24, 2022
4310350 - How to verify if a rule is functioning properly

How to verify if a rule is functioning properly.

Revised: August 24, 2022
4262502 - How to use wildcard certificates in Foglight?

How to use wildcard certificates in Foglight?

Revised: August 24, 2022
4262431 - How to use upgrade pre-checker (Pre-upgrade analysis utility) for Foglight 5.9.x and Foglight for Virtualization, Enterprise Edition (FVE) 8.7/8.7.x

How to use upgrade pre-checker (Pre-upgrade analysis utility) for Foglight 5.9.1, Foglight 5.9.2 and Foglight for Virtualization, Enterprise...

Revised: August 24, 2022
4265914 - How to use timerange in custom alarm report.

How to use timerange in custom alarm report.

Revised: August 24, 2022
4216736 - How to use the Foglight for VMware vCenter ActionPack.

How to use the Foglight for VMware vCenter ActionPack. 

Revised: August 24, 2022
4310158 - How to use Rest API

Where can instructional material which explains usage of the Rest API be found?

Revised: August 24, 2022
4331204 - How to use license control in Foglight Evolve and Foglight for Virtualization

To reduce license count for ESXI hosts and Virtual Machines which can be excluded from monitoring. This will help user to control the license...

Revised: August 24, 2022
4288357 - How to use Forward Alarms as SNMP Traps rule

After enabling the Forward Alarms as SNMP Traps  rule, we noticed that the trap was actually sent twice, once when the alarm was cleared and once...

Revised: August 24, 2022
4251743 - How to use FTP via command line?

How to access an FTP server (secure)  via command line? How to use FTP via command line?

Revised: August 24, 2022
4216661 - How to use Foglight for VMware vCenter ActionPack

 How to use Foglight for VMware vCenter ActionPack?

Revised: August 24, 2022
4311108 - How to use Cartridge Builder to copy items such as Services, Rules, Registry variables from one FMS to another?

How can one Export/Import Services and Its child objects such as found in the Service Builder? How can one copy rules from one FMS to another?

Revised: August 24, 2022
4254883 - How to use AuthToken for sharing a Foglight dashboard

How to use AuthToken for sharing Foglight dashboard v.s NoLogin user

Revised: August 24, 2022
4269808 - How to use a different user to log into Foglight Web Console with the same permissions of the default user?

How to use a different user to log into Foglight Web Console with the same permissions of the default user?

Revised: August 24, 2022
4316098 - How to upload a server support bundle to Quest FTP site

The 5.7.5.4 FMS release provides the ability to upload FMS / FglAM support bundles directly from the Foglight UI to the FTP site. How does one...

Revised: August 24, 2022
4314664 - How to Upgrade vAPP ( Virtual Appliance )?

How to upgrade vAPP ( Virtual Appliance )? Any recommendations in regards to backup prior to upgrade? From which version of vAPP can we upgrade to...

Revised: August 24, 2022
4250120 - How to upgrade the Java Runtime Environment (JRE) that the Foglight Management Server or Foglight Agent Manager uses

Need to upgrade the Java Runtime Environment (JRE) within the Foglight Management Server (FMS) or Foglight Agent Manager (FglAM) installation.

Revised: August 24, 2022
4280291 - How to upgrade from Foglight for Virtualization Enterprise Edition (FVE) to Foglight Evolve (FE)

How to upgrade from Foglight for Virtualization Enterprise Edition (FVE) to Foglight Evolve (FE)

Revised: August 24, 2022
4324733 - How to upgrade a Linux FMS?

The upgrade has the install path of <INSTALL_DIR/Foglight. The appliance build that we has /home/Foglight. If I change the path to /home/Foglight...

Revised: August 24, 2022
4285243 - How to upgrade Active Directory and/or Exchange Agents?

How to upgrade Active Directory and/or Exchange Agents?

Revised: August 24, 2022
4232317 - How to unlock database agents accounts?

Getting the following error: com.quest.qsi.fason.framework.connections.common.exceptions.FrameworkUserLockedException: For security reasons, the...

Revised: August 24, 2022
4262423 - How to uninstall Foglight for Virtualization Enterprise Edition (FVE) or Foglight for Storage Management (FSM) vAPP appliance?

How to uninstall Foglight for Virtualization Enterprise Edition (FVE) or Foglight for Storage Management (FSM) vAPP appliance?

Revised: August 24, 2022
4258684 - How to Uninstall Foglight for Virtualization Enterprise Edition (FVE) related cartridges?

How to Uninstall Foglight for Virtualization Enterprise Edition (FVE) related cartridges?

Revised: August 24, 2022
4266122 - How to uninstall Foglight for Virtualization Enterprise Edition (FVE) or Foglight for Storage Management (FSM)

How to uninstall Foglight for Virtualization Enterprise Edition (FVE) or Foglight for Storage Management (FSM)?

Revised: August 24, 2022
4248810 - How to uninstall and remove the Foglight Agent Manager (FglAM)?

What are the steps required to completely remove FglAM from a server?

Revised: August 24, 2022
4263068 - How to undeploy a deployed lockbox?

How to undeploy a deployed lockbox? 

Revised: August 24, 2022
4227428 - How to turn off SQL Server and Oracle advisories

How can SQL PI advisories be turned off in Foglight?

Revised: August 24, 2022
4303192 - How to turn off certain alarms?

Is there a way to switch of alarms for specific hosts (test environment), while other hosts (production environment) are still receiving alarms?

Revised: August 24, 2022
4274742 - How to turn off alarms for certain severity condition in a Rule?

How to turn off alarms for certain severity condition in a Rule?

Revised: August 24, 2022
4303007 - How to troubleshoot WinRM configuration

*** retired due to  1. DELL - Quest Rebranding 2. Based on older version WinRM connections are failing

Revised: August 24, 2022
4294721 - How to troubleshoot VMware Agent with No Inventory Collection?

After checking permissions on the vCenter, also that credentials are properly set and that there is connectivity to the designated port working but...

Revised: August 24, 2022
4266107 - How to troubleshooting NINJA integration no data on Foglight ?

How to troubleshooting NINJA integration no data on Foglight ?

Revised: August 24, 2022
4313865 - How to track topology changes (Foglight 5.7.5+)

Use case 1 Occasionally, there will be some volatile objects that cannot be easily traced. The topology change logger has been added as a...

Revised: August 24, 2022
4294112 - How to track uptime percentage on Host monitored with Infrastructure agents

Host objects monitored with Infrastructure agents don't have an uptime percentage or availability percentage for custom reports or dashboards.

Revised: August 24, 2022
4228768 - How to the minimum CPU recommendations in Optimizer?

How to the minimum CPU recommendations in Optimizer to 2 instead of 1 CPUs?

Revised: August 24, 2022
4228304 - How to switch from an embedded to an external database

If Foglight requires more space and/or performance improvements, an external database can be used.

Revised: August 24, 2022
4307421 - How to stop the SQL Server trace?

Is there a way to turn off the SQL Server trace?  

Revised: August 24, 2022
4221641 - How to start or stop the Foglight Agent Manager?

How to start or stop the Foglight Agent Manager (FglAM)?

Revised: August 24, 2022
4275061 - How to start Foglight service for Linux

How to start the Management Server from the command line and lists additional commands for use when starting or running the Management Server.

Revised: August 24, 2022
4228670 - How to start monitoring a vCloud Director server

How to start monitoring a vCloud Director server

Revised: August 24, 2022
4228585 - How to start FVE vApp in run level 1

How to start FVE vApp in run level 1

Revised: August 24, 2022
4309393 - How to SQL Server Authentication Mode used for SQL Server Agent connectivity

How to confirm SQL Server Authentication Mode used for SQL Server Agent connectivity

Revised: August 24, 2022
4289714 - How to shutdown and remove an Infobright based SQL PI repository database

How can an Infobright based SQL PI repository database be shut down (stopped) and removed from the server?

Revised: August 24, 2022
4294602 - How to share a user's dashboard so others can view?

How to copy a user's dashboard so others can view?

Revised: August 24, 2022
4290137 - How to setup the Pagerduty cartridge for Foglight?

How to setup the Pagerduty cartridge for Foglight?

Revised: August 24, 2022
4266041 - How to setup Foglight connect Microsoft SQL server backend repository using TLS/SSL?

How to setup Foglight connect Microsoft SQL server backend repository using TLS/SSL?

Revised: August 24, 2022
4262378 - How to setup Foglight connect PostgreSQL backend repository via SSL with client certificate Authentication

How to setup Foglight connect PostgreSQL backend repository via TLS with client certificate Authentication

Revised: August 24, 2022
4354820 - How to setup an encrypted LDAP connection with SSL

How to setup an encrypted LDAP connection with SSL

Revised: August 24, 2022
4258889 - How to set up Foglight Management server (FMS) listen to port 80/443 with non-root user on Linux server

How to set up Foglight Management server (FMS) listen to port 80/443 with non-root user on Linux server.

Revised: August 24, 2022
4317115 - How to set up an email notification for a rule ?

How to set up an email notification for a rule ?

Revised: August 24, 2022
4282386 - How to set Refresh Interval of web pages in Foglight?

How to set Refresh Interval of web pages in Foglight?

Revised: August 24, 2022
4302768 - How to set or reset SQL Server and Oracle database agent retention policies

Foglight Administrator wishes to reset exisitng custom policies applied to Oracle and SQL Server database agents. Foglight Administrator wishes...

Revised: August 24, 2022
4243587 - How to set Foglight user passwords to never expire

Once the default "foglight" account password has been changed, it follows the currently configured password policy, and can expire. As per the...

Revised: August 24, 2022
4310694 - How to set default collection frequencies for new database agents

How to set the default collection frequencies for new database (DB) agents

Revised: August 24, 2022
4352149 - How to set dashboard so only that dashboard shows in navigation panel when assigned users log in?

We have user(s) that are only allowed to see specifc areas of Foglight's monitored information. I have created the dashboard which shows only...

Revised: August 24, 2022
4289831 - How to set a static (fixed) DCOM port for WMI in Windows

WMI runs as part of a shared service host with ports assigned through DCOM by default. However, users can set up the WMI service to run as the...

Revised: August 24, 2022
4328269 - How to set a custom default retention and roll-up policy?

Need to set the following custom retention policy with specific data roll-up periods as following: Store 15 minutes for 3 days .  Then roll-up...

Revised: August 24, 2022
4327495 - How to scope different VM's to a rule using a Service

How to scope a set of VMs to a rule so that the rule fires alerts only for those VMs.

Revised: August 24, 2022
4324041 - How to scope out VM's from the rule VMW Virtual Machine VMware Tools?

We are trying to scope out VM's from the rule VMW Virtual Machine VMware Tools

Revised: August 24, 2022
4266151 - How to save scheduled reports to a folder instead of sending it via email?

Is it possible to get Foglight to save a PDF or Excel report to a folder (like a UNC), instead of mailing it to a SMTP address?

Revised: August 24, 2022
4216604 - How to run the Foglight Agent Manager as a daemon on UNIX?

How to run the Foglight Agent Manager (FglAM) as a daemon on UNIX?

Revised: August 24, 2022
4314868 - How to run Openstack agent(s) with non-su/sudo access?

What is the procedure to run OpenStack agents with non-SU/SUDO access levels for monitoring purposes?

Revised: August 24, 2022
4227333 - How to review the topology type scoping queries associated with rules?

Where can scoping queries / topology type or database agent collections associated with rules be found?

Revised: August 24, 2022
4328222 - How to review a FglAM support bundle

What files are commonly reviewed in a FglAM support bundle?

Revised: August 24, 2022
4306182 - How to revert User Homepage to unset

After defining a homepage for a user, there is no option to clear the value. The homepage for a user can only be a defined page and not 'unset'.

Revised: August 24, 2022
4229296 - How to retrieve the grant privileges script for database agents (SQL Server, Oracle, DB2 and Sybase)?

How to get latest SQL Server, Oracle, DB2 database agent grant permissions scripts and Sybase first_run script?

Revised: August 24, 2022
4256679 - How to restrict a user to see only specific hosts in dashboards?

A new user has been created in the Foglight Management Server. Is it possible to restrict the user so it can only see certain hosts when logging in?

Revised: August 24, 2022
4232181 - How to reset the Foglight remote database user password if it has been forgotten?

The Foglight remote database user password has been changed and the Foglight server can't log in to the database repository. An error similar to...

Revised: August 24, 2022
4271040 - How to repeat email notification for alarms?

How can we configure Foglight to repeat an email notification for an alarm which has not been acknowledged?

Revised: August 24, 2022
4281389 - How to rename and/or edit a scheduled report

How can a Scheduled Report be modified once it has been created?

Revised: August 24, 2022
4285398 - How to remove vCenter and corresponding VMware agent objects in FMS console?

How to remove vCenter and corresponding VMware agent objects in Foglight Management Server (FMS) console?

Revised: August 24, 2022
4319561 - How to remove stale objects on a schedule (Weekly or Monthly) as a rule?

How can we remove stale objects on either weekly or monthly basis, to improve server performance?

Revised: August 24, 2022
4315354 - How to remove items from the VMware Environment Dashboard drop down list?

Within the top level VMware Environment Dashboard, there is a drop down list which enables the user to navigate to various VMware elements...

Revised: August 24, 2022
4274873 - How to remove a copy of a default rule

Copy of a rule is not listed under "Rule Management"

Revised: August 24, 2022
4309381 - How to reduce the amount of Intelliprofile Threads

How to reduce the amount of Intelliprofile threads

Revised: August 24, 2022
4319301 - How to recover missing/deleted rules?

We accidentally deleted a Exchange rule and need some assistance in recovering the conditions. Is it possible to recover the rule?

Revised: August 24, 2022
4255196 - How to receive a trial license key when you are a Quest Partner?

How to receive a trial license key when you are a Quest Partner?

Revised: August 24, 2022
4308975 - How to read the horizontal bar metrics in the database reports

How can the horizontal bar metrics in the database reports be read?

Revised: August 24, 2022
4229831 - How to read the blocking (current) panel for SQL Server

What do the columns in the blocking (current) panel in the SQL Server agent pages represent?

Revised: August 24, 2022
4228353 - How to read the blocking history panel in SQL PI for Oracle and SQL Server?

What do the columns in the blocking history panel in SQL PI for Oracle and SQL Server represent?

Revised: August 24, 2022
4324799 - Possibility to add a date suffix to the emailed report name on a scheduled report?

Hello, I have a request to customize the name of a report, adding the date, Is this possible? 1) Change the subject of the email to the following...

Revised: August 24, 2022
4319193 - Pop-up window for CPU/memory usage on VM's under hosts dashboards

Hovering over CPU/memory usage on VM's under hosts dashboards shows either 'There is no data to display' or 'Some data is not available' on the...

Revised: August 24, 2022
4227041 - Poor performance in Agent Status dashboard with tags

The Agent Status page in the Foglight Management Server (FMS) console has poor performance when tags are enabled for hundreds of agents. 

Revised: August 24, 2022
4227514 - Permissions for AWS RDS Oracle Instance monitoring

AWS RDS Oracle Instance monitoring was added with the 5.7.5.30 and higher releases of the Oracle cartridge. What are the available user...

Revised: August 24, 2022
4226737 - Permissions check fails for DB2 version 10.1 and higher

A DB2 agent was installed using a DB2 user with SYSADM permissions, but it is not the instance owner. The permission check verified that user is...

Revised: August 24, 2022
4229112 - Performance issues in Oracle database caused by Tablespaces Storage and Datafiles collections

The Foglight monitoring user consumes a lot of resources on the monitoring Oracle instance causing performance issues. Collection SQL queries...

Revised: August 24, 2022
4210766 - Best practice documents for tuning the Foglight Java Virtual Machine

Best practice documents for tuning the Java virtual machine, that is hosting Foglight Management Server (FMS).

Revised: August 24, 2022
4258101 - Baseline is data not calculated on some Foglight Management Servers

Baseline data is not calculated on some Foglight Management Servers. Graphs do not display baselines and rules that depend on them do not fire...

Revised: August 24, 2022
4258514 - Banner "Storage agent had a problem of validation." does not disappear.

The warning banner "Storage agent had a problem of validation. Please click here to see more detail." does not disappear. The Storage agent has...

Revised: August 24, 2022
4228732 - Bandwidth used for Foglight DB2 monitoring

What is the bandwidth used for DB2 database monitoring including database agents and OS rates?

Revised: August 24, 2022
4226635 - Bandwidth used for Foglight SQL Server monitoring

What is the bandwidth used for SQL Server database monitoring including database agents, SQL PI, and OS rates?

Revised: August 24, 2022
4279428 - Backing up FMS to re-image from Windows 2003 to Windows 2008

Backing up FMS to re-image host operating system.

Revised: August 24, 2022
4274987 - Backing up FglAM to re-image from Windows 2003 to Windows 2008

Need to upgrade Windows from 2003 to 2008 without losing the deployed agents. Agent Manager is installed and active on this server. FMS and...

Revised: August 24, 2022
4285596 - AzureTag topology object instances limit reached when monitoring large Azure environment

AzureTag topology object instances limit reached when monitoring large Azure environment. Below entries logged in FMS log: 2019-06-18 00:12:46...

Revised: August 24, 2022
4271317 - azureObjectDeletion throws an exception due to object name null

azureObjectDeletion throws an exception due to object name null Below error is logged in FMS log: 2019-06-18 10:05:52.840 WARN    [Azure...

Revised: August 24, 2022
4229529 - Azure or SQL Server Up Since and Availability agent metrics missing in Global View Databases Dashboard

n/a or - values are sometimes displayed in the Global View databases dashboard for the Up Since and Availability metrics for the SQL Server or...

Revised: August 24, 2022
4228250 - Azure Connection Baseline Deviation alarms fire too often

The SQL_AZURE - Blockers Connections Baseline Deviation and SQL_AZURE - All Active Connections Baseline Deviation alarms fire often by default for...

Revised: August 24, 2022
4274777 - Azure agent fails to collect data due to incorrect Access Key in agent properties

Azure agent fails to collect data due to incorrect Access Key in agent properties. Below error is logged in agent log: 501 ERROR   [Quartz[0...

Revised: August 24, 2022
4257664 - Azure agent stops working - Error: The required identity property 'value' for 'AzureTag' cannot be an empty string

The Azure agent stops working and the follow debug message appear when running in debug mode 1: --- 2020-05-01 15:45:06.161 DEBUG   [Quartz[0...

Revised: August 24, 2022
4300580 - Azure - Storage Performance and Scalability Checklist

One or more of the following alarms have been raised by Foglight: “High Average Server Latency of XXX”  “High Average E2E Latency of XXX”

Revised: August 24, 2022
4306037 - Average in Custom Reports is incorrect for the time range

Custom reports that contain an average for a percentage metric shows an inaccurate value when there are gaps in the collection of this metric. E...

Revised: August 24, 2022
4295596 - Avast antivirus causes "page cannot be found"

Since installing Avast antivirus the errpor page cannot be found" appears when connecting to the FMS console page. When disabling the Web Shield...

Revised: August 24, 2022
4228642 - Average SQL Response Time metric

What does the Average SQL Response time metric in SQL PI (Performance Investigator) represent?

Revised: August 24, 2022
4265249 - Availability missing under SSAS Overview dashboard and NumberFormatException errors reported

The Availability data is missing under the Overview dashboard for an SSAS instance.  "N/A" is reported where the Availability should be. There...

Revised: August 24, 2022
4319234 - Automation Cartridge Workflow Parameter for VM Resource is Undefined

Execution of any workflows that have VM (Resource) as a parameter require the user to select virtual machine. This problem affects custom workflows...

Revised: August 24, 2022
4226000 - Attaching support bundles and files to a Support case

Attempting to send logs to Support via an email reply fails or results in an error message about size.  Size is often capped for attachments...

Revised: August 24, 2022
4242719 - How to raise an alarm if the VMWare agent stops collecting data?

How to raise an alarm if the VMWare agent stops collecting data?

Revised: August 24, 2022
4289502 - How to Purge Alarms? How to schedule purging of Alarms?

Question1: How to completely remove Alarms from Foglight? Question2:  Is it possible to schedule the purging of Alarms?

Revised: August 24, 2022
4302963 - How to pull all Agent Managers default dashboard information with Rest API

Is there a way to pull all Agent Managers default dashboard information using Rest API?

Revised: August 24, 2022
4320421 - How to provide direct access to a created dashboard for other users?

Created a dashboard that is required for others to have access and bookmark the dashboard. How can this be accomplished?

Revised: August 24, 2022
4274762 - How to properly Upgrade Hyper-V agents after upgrade FMS/FVE to version 5.6.10/7.0

How to properly Upgrade Hyper-V agents after upgrade FMS/FVE to version 5.6.10/7.0

Revised: August 24, 2022
4311224 - How to programmatically determine if an FglAM is local or Remote

Is there a way to programmatically determine if a Foglight Agent Manager is local or remote aside from some kind of naming convention or HA status...

Revised: August 24, 2022
4216647 - How to obtain VMWare datastore clusters information

Need to be able to see datastore clusters information in foglight. Is that possible?

Revised: August 24, 2022
4283746 - How to obtain an FTP account from Quest Support?

An FTP account is required to upload support bundles directly to Quest Support. How to get such an account?

Revised: August 24, 2022
4310151 - How to move the SQL Server PI repository to a different host or server

How can a SQL Server PI repository be migrated from to another (different) MS SQL Server machine?

Revised: August 24, 2022
4286291 - How to monitor XenDesktop and XenApp environment using Foglight?

How to monitor XenDesktop and XenApp environment using Foglight?

Revised: August 24, 2022
4285238 - How to monitor VMware Cloud on AWS

How to monitor VMware cloud on AWS

Revised: August 24, 2022
4311525 - How to monitor the space used by a transaction log on a SQL Server database?

Is there a rule for the SQL Server cartridge which will monitor the space used by the transaction log?

Revised: August 24, 2022
4258945 - How to monitor partially VMware environment I had from FVE (Foglight for Virtualization, Enterprise Edition)?

How to monitor partially VMware environment I had from FVE (Foglight for Virtualization, Enterprise Edition)?

Revised: August 24, 2022
4262489 - How to monitor for server restart (reboots)

How to monitor for server restart (reboots)

Revised: August 24, 2022
4290709 - How to monitor a service and get an alert when a Windows service stops?

In vFoglight, how to monitor and trigger an alarm if a Windows service stops running? When monitoring a server that runs a specific service (ie...

Revised: August 24, 2022
4228348 - How to monitor a Windows service using the WindowsAgent (hostagent)

How to monitor a service state of a Windows service using the WindowsAgent (hostagent) to notify users when the remote service has been started or...

Revised: August 24, 2022
4221863 - How to monitor Brocade switches?

How to monitor Brocade switches?

Revised: August 24, 2022
4315778 - How to monitor a host in another domain with the Infrastructure Cartridge?

How do you monitor a host in another domain with the Infrastructure Cartridge?   

Revised: August 24, 2022
4251909 - How to modify, delete or copy schedules?

How to modify, delete or copy schedules?

Revised: August 24, 2022
4211817 - How to monitor a Linux host using Infrastructure agent hosted on a Windows Agent Manager (FglAM)

What are the requirements to monitor a Linux host using the Infrastructure agent hosted on a Windows Agent Manager (FglAM).

Revised: August 24, 2022
4283825 - How to migrate customized agents from one FMS server to another

Move custom agent from existing Foglight Management Server (FMS) to a new installed instance.

Revised: August 24, 2022
4300428 - How to manually purge unwanted alarms

Alarms constitute one of the biggest factors that impact the performance of Foglight. It is therefore very important to make sure that the...

Revised: August 24, 2022
4209514 - How to manage Foglight via command line?

How to manage Foglight via command line?  Is there a listing with all available commands?

Revised: August 24, 2022
4216629 - How to list the name of all the Host object that exists in Child but not in the Master Federated server?

Is there a way to list the names of all the Host objects that exist in Child FMS (Foglight Management Server) but not in the Fed Master FMS?

Revised: August 24, 2022
4258079 - How to know if one of the monitored VMWares is down/not responding?

How to know if one of the monitored VMWares is down/not responding? How to create a report of up-/downtime of these VMWares?

Revised: August 24, 2022
4275027 - How to know "EXC POP3 CONNECTION" Rule's internal calculation

EXC POP3 Connections Rule : How to know what Registry Variables affects this rule and how the internal calculation takes place.   Foglight 5.6.5...

Revised: August 24, 2022
4217435 - How to investigate cause of duplicate emails

How to investigate cause of duplicate emails

Revised: August 24, 2022
4258641 - How to install the Foglight Agent Manager as a service?

The FglAM has been installed on the Windows client, but there is no option to install the FglAM as a service. How to install the Foglight Agent...

Revised: August 24, 2022
4228288 - How to install the init.d script for the Foglight Agent Manager?

How to install the init.d script for the Foglight Agent Manager (FglAM) to get it running as a daemon?

Revised: August 24, 2022
4217415 - How to Install Foglight with manually create database option

How to Install Foglight with manually create database option

Revised: August 24, 2022
4216673 - How to install and Enable and deploying a Hyper-V Agent

How to install and Enable  and deploying a Hyper-V Agent

Revised: August 24, 2022
4249872 - How to install Agent Manager via Command Line on Linux

Attempting to run the downloaded installer file (Ex: fglam-5_9_4-linux-x86_64.bin) results in a GUI install

Revised: August 24, 2022
4294394 - How to increase the default LDAP group search limit

1. Go to Navigation Panel │ Administration │ Users & Security Management │ User Management 2. Click on Groups tab, then click on LDAP groups...

Revised: August 24, 2022
4311089 - How to increase Foglight topology instance limits?

Foglight Management Server (FMS) log has entries complaining of topology limit reached: The configured limit of 20000 instances of type...

Revised: August 24, 2022
4288336 - How to improve performance of Scope Queries

Some scope queries cause the Rule editor to take too long to load. How can these scope queries be optimized?

Revised: August 24, 2022
4311171 - How to import topology types into the Foglight Management Server

How can topology types be imported into the FMS?

Revised: August 24, 2022
4228584 - How to import certificates when getting a connection error that there are no certificates

If we monitor the database in SSL mode, we must import the certificate of the database server into the keystore, What are the steps required to...

Revised: August 24, 2022
4292241 - How to identify Virtual Machines with duplicate vmID

  How to identify Virtual Machines with duplicate vmID

Revised: August 24, 2022
4280308 - How to identify Virtual Machines with duplicate UUID

How to identify Virtual Machines with duplicate UUID

Revised: August 24, 2022
4353149 - How to identify a toplogy churn in the Diagnostic Snapshot file?

The DiagnosticSnapShot file contains a table which lists topology objects and the counts they have hit.     | Topology Type | Num Instance...

Revised: August 24, 2022
4216436 - How to have Agent Managers reporting to Foglight Management Server High Availability Primary and Secondary?

How to have Agent Managers reporting to Foglight Management Server High Availability Primary and Secondary?

Revised: August 24, 2022
4307217 - How to get VMWare CPU and memory reservation information from the OS command line

How can VMWare CPU and memory reservations be found using VMWare tool commands from the Operating System (OS) command line? What VMWare tools...

Revised: August 24, 2022
4228497 - How to get Virtual Machines Available CPU and Memory - Detail report

User is trying to generate CPU Optimize report but it's giving the same report all the time, does not matter if the time range is change from 1...

Revised: August 24, 2022
4258955 - How to get information about the monitored system when forwarding alarms via REST API?

When analyzing the alarms forwarded via REST API, the information about monitored host or database is missing. How to get those details via REST...

Revised: August 24, 2022
4305645 - How to get a general Regular Expression tester as a Dashboard

The Log Monitor agent creation wizard includes a Regular Expression tester dialog that can be accessed as a dashboard.

Revised: August 24, 2022
4241648 - How to generate report for the virtual machines utilization?

How do you generate a report for the virtual machines utilization?

Revised: August 24, 2022
4229574 - How to generate FMS jvm heap histogram from command line

How to generate FoglightManagement Server (FMS) jvm heap histogram from command line

Revised: August 24, 2022
4258016 - How to generate an RSA key for a Linux host for a Foglight RSA credential.

Example steps to generate an RSA key for a Linux host for a Foglight RSA credential.

Revised: August 24, 2022
4269871 - How to generate a simple rule that will constantly fire repeat alerts?

There is a multiple Severity rule that has promoted to Fatal. The rule will not send any additional alerts as per the design of Foglight.  Is...

Revised: August 24, 2022
4280446 - How to generate a report of Thin Provisioned VMs in Foglight for Virtualization Enterprise Edition (FVE).

How to generate a report of Thin Provisioned VMs in Foglight for Virtualization Enterprise Edition (FVE).

Revised: August 24, 2022
4294287 - How to force Foglight to use TCP when in High Availability (HA) mode?

After experiencing local UDP problems, how can one force Foglight to use TCP in High Availability (HA) mode?

Revised: August 24, 2022
4246774 - How to fix "jQuery End of Life (EOL) Detection"?

Found the following vulnerability in security scan:  "jQuery End of Life (EOL) Detection (Windows)" Is there a hotfix/workaround available to...

Revised: August 24, 2022
4262684 - How to find the License number for Foglight, FVE and FSM?

How to find the License number for Foglight,  Foglight for Virtualization, Enterprise Edition (FVE) and Foglight for Storage Management (FSM) ?

Revised: August 24, 2022
4228743 - How to find the currently installed Foglight component versions

How can a user determine what version of the Foglight components are running?

Revised: August 24, 2022
4274761 - How to find out how many FMS licenses are active?

How to find out how many FMS licenses are active?

Revised: August 24, 2022
4270996 - How to find out credentials and authentication type used by MS-SQLServer DB agents

Is there a way to find out credentials and authentication type (Windows or SQL server) used by all MS-SQL Server DB agents

Revised: August 24, 2022
4255203 - How to find OpenStack version?

How to find OpenStack version?

Revised: August 24, 2022
4306590 - How to find a retention policy for a specific topology type?

How to find a retention policy for a specific topology type?

Revised: August 24, 2022
4300013 - How to filter Host objects by the agent tag in a rule scope

If an agent has a tag, can that tag be used in the scope query? Using a scope query like this does not work: Host where monitoringAgent.tags...

Revised: August 24, 2022
4324752 - How to export scripts saved in Script Console?

How might one export the scripts saved in the Script Console for a particular user so they can be imported into another FMS?

Revised: August 24, 2022
4228984 - How to export and print metric history from the FMS repository using a groovy script

Foglight historical metrics can be exported using a groovy script

Revised: August 24, 2022
4309304 - How to export a topology type from the Foglight Management Server

How can a topology type be exported from the FMS?

Revised: August 24, 2022
4226150 - How to export alarm history from the Alarms dashboard

A history of the alarms previous fired can be very useful to investigate a technical issue. How can a history of the alarms or a specific type of...

Revised: August 24, 2022
4293136 - How to Exclude VMs/ Hosts/DataStores/DB Groups from Rule scope using a Service

How to exclude VM/Host/DataStore/DB Groups objects from Rule scope by making use of a Service.

Revised: August 24, 2022
4296753 - How to exclude specific drives from the VMW Logical Drive rules?

A virtual machine at the vCenter level can be removed, but it still appears in Foglight and the logical drives might still generate alarms. This...

Revised: August 24, 2022
4304516 - How to exclude Ciphers from Foglight the Management Server and Foglight Agent Manager

How to exclude Ciphers from Foglight the Management Server and Foglight Agent Manager?

Revised: August 24, 2022
4310066 - How to enable TLS 1.2 protocol on the FglAM (Client) server on Windows

How can TLS 1.2 protocol be enabled on the Foglight Agent Manager (client) server running Windows?

Revised: August 24, 2022
4308234 - How to enable the Infobright debug log for SQL PI (Performance Investigator)

How can the Infobright debug log be enabled for SQL PI (Performance Investigator)?

Revised: August 24, 2022
4216409 - How to enable rules and alarms debug mode?

How to enable rule debug mode?

Revised: August 24, 2022
4348709 - How to enable passwordless login to access Foglight Dashboards? (NoLoginUser)

How to enable passwordless login to access Foglight Dashboards? (NoLoginUser)

Revised: August 24, 2022
4316674 - How to enable or disable a Mysql database collection?

How to enable or disable any of the database collections available for the agents of MySQL? For SQL Server, Oracle or DB2 there is an option to...

Revised: August 24, 2022
4309218 - How to enable or disable a DB2, Oracle, or SQL Server database agent collection?

How can the Database Administration panel be used to disable or enable an Oracle, SQL Server, or DB2 database agent collection?

Revised: August 24, 2022
4309953 - How to enable Kerberos Debug at the FglAM level

How can Kerberos debug be enabled in the Foglight Agent Manager (FglAM)?

Revised: August 24, 2022
4302611 - How to enable debug logging, generate Support Bundles and Thread Dumps for FMS and FGLAM

During the course of investigating or troubleshooting issues with Foglight, there are a variety of artifacts that can be gathered to assist. These...

Revised: August 24, 2022
4303154 - How to download a Quest product from the support webpage?

How to download a Quest product from the support webpage?

Revised: August 24, 2022
4305677 - How to disable VMware Tag collection from the VMwarePerformance agent

Disabling the VMware Tags collection can improve collection times and reduce the demand for JVM heap memory in some VMware Environments.

Revised: August 24, 2022
4228147 - How to disable the Agent Manager and Infrastructure agent notifications in the FMS UI

Orange notification banners appear in the FMS UI that state messages such as "There were X Agent managers that had timed out for several times...

Revised: August 24, 2022
4288189 - How to disable SSL v3 and enforce TLS 1.2 for HTTPS connections on the FMS

How to disable SSL v3 and enforce TLS 1.2 for HTTPS connections on the Foglight Management Server

Revised: August 24, 2022
4212993 - How to disable HTTP remote access to Foglight?

How to disable HTTP access to Foglight and allow only HTTPS access?

Revised: August 24, 2022
4286354 - How to disable HostProfileCollection in VMware Performance agent

How to disable HostProfileCollection in VMware Performance agent

Revised: August 24, 2022
4313594 - Is it possible to decrypt the password used for the Foglight repository?

Is it possible to decrypt the password used for the Foglight repository database?

Revised: August 24, 2022
4285525 - Is it possible to configure historical data period default value of past three months to a longer duration in Datastores Capacity Trending report

Is it possible to configure historical data period default value of past three months to a longer duration in Datastores Capacity Trending report

Revised: August 24, 2022
4315134 - Is it possible to change the font size and style that is used when creating/using dashboards/reports?

Foglight reports typically contain a single font style and text. Is it possible to change the font size and style that is used when creating/using...

Revised: August 24, 2022
4257697 - Is it possible to add the "Maximize" button to the secondary agent properties lists?

Is it possible to add the "Maximize" button to the secondary agent properties lists to enlarge the popup window?

Revised: August 24, 2022
4315836 - Is it possible for the HostAgent agents to auto adjust the memory they require from the FglAM during runtime?

Is it possible for the HostAgent agents to auto adjust the memory they require, from the Foglight Agent Manager (FglAM) instance they are running...

Revised: August 24, 2022
4315119 - Is it possible for Foglight to automatically discover and monitor Windows/Unix hosts?

Is it possible for Foglight to automatically discover and monitor Windows/Unix hosts?

Revised: August 24, 2022
4272069 - Is it ok for the external Oracle database SID naming be something other than the default Foglight

Is it ok for the external Oracle database SID naming be something other than the default Foglight name? Will it impact late FMS installation if...

Revised: August 24, 2022
4302049 - Is Foglight VMWare cartridge compatible with vCenter 7?

Does Foglight VMWare cartridge compatible with vCenter 7?

Revised: August 24, 2022
4351267 - Is Foglight effected by Tomcat ghostcat CVE-2020-1938 vulnerability.

Is Foglight effected by Tomcat ghostcat CVE-2020-1938 vulnerability ?

Revised: August 24, 2022
4331573 - Is Foglight for Virtualization Enterprise Ed. (FVE) affected by the Bash ShellShock vulnerability?

How is Foglight for Virtualization Enterprise (FVE) possibly affected by the Bash ShellShock Vulnerability?

Revised: August 24, 2022
4223390 - Is Foglight affected by Postgres vulnerabilty CVE-2017-7546?

Is Foglight affected by Postgres vulnerabilty CVE-2017-7546? It was found that authenticating to a PostgreSQL database account with an empty...

Revised: August 24, 2022
4346778 - Is channel encryption supported between Foglight and SQL Server repository?

Is channel encryption supported between Foglight Management Server and SQL Server repository?

Revised: August 24, 2022
4289444 - Is AWS RDS certified for use as a SQL Server PI Repository?

Is AWS RDS certified for use as a SQL Server PI repository?

Revised: August 24, 2022
4226498 - Is an Azure SQL database supported as a FMS or PI repository?

Is an Azure SQL database supported as a FMS or PI repository?

Revised: August 24, 2022
4253073 - Is a Infobright PI repository installed on Windows 2016 a supported platform?

Is it supported to install the Peformance Investigator repository on Windows 2016? The following errors appear in the log files when installing...

Revised: August 24, 2022
4275153 - Is RHEL 7.1 supported:

Is  Red Hat Enterprise Linux  RHEL 7.1 supported?

Revised: August 24, 2022
4228980 - IP Address or hostname changed - what is needed to do on FMS? On the FglAM clients?

The IP Address on the FMS is changing, or the hostname of the FMS may change in the future. What needs to be modified  in the FMS configuration...

Revised: August 24, 2022
4295925 - IOPS metrics available in the SQL Server agent

Where can we find the IOPS metrics for a SQL Server host?

Revised: August 24, 2022
4308244 - Investigating and troubleshooting rule and alarm issues (multiple causes)

Generic steps to troubleshoot and investigate database agent rule and alarm issues. Database agent rules and alarms not firing. Alarms are fired...

Revised: August 24, 2022
4226257 - Investigating and resolving OS (Operating System) credential issues

Investigating OS connection issues can be challenging when there are numerous credentials present in the FMS. This knowledgebase article describes...

Revised: August 24, 2022
4295746 - FMS support bundle taking a long time due to audit log size

When generating a FMS Support Bundle from the Foglight Console the Manage Support Bundle dashboard times-out due to an audit log size of over...

Revised: August 24, 2022
4246154 - FMS silent installer failed with error "Parameter USER_INSTALL_DIR : The specified path must be absolute"

The Folight Management Server (FMS) silent installer failed with the following error: Install Action:    FoglightSilentInstallSettingsAction...

Revised: August 24, 2022
4301657 - FMS repository topology cleanup scripts

A FMS takes a long time to start up or the nightly topology rollup runs for a long time (e.g. 12 hours) because there is a large number of expired...

Revised: August 24, 2022
4294070 - FMS server crashes unexpectedly. Crash dump shows SIGSEGV fault.

FMS server running on Red Hat Enterprise Linux 7.x crashes unexpectedly. Crash dumps in main FMS directory hs_err_pidNNN.log shows a SIGSEGV fault...

Revised: August 24, 2022
4262485 - FMS serer crashes without any error in normal FMS log and Segmented Fault error in DEBUG log

FMS server crashes with no error in normal FMS log and only " Segmentation Fault" in debug log

Revised: August 24, 2022
4226865 - FMS repository database grows beyond deployment guide sizing estimate

FMS database is growing beyond the estimate provided by the deployment guide.

Revised: August 24, 2022
4311863 - FMS or FglAM does not come online during patch days or weekends

Every weekend after patching the Foglight environment, the FMS or FglAM service does not come back up in a HA environment.

Revised: August 24, 2022
4302369 - FMS not starting due to SQL Server Fatal error 824 listed in FMS log

A FMS would not start due to connection issue to with SQL Server repository database. We confirmed that the database could be pinged and telnet...

Revised: August 24, 2022
4274939 - FMS port 8443 reportedly vulnerable to the "Clickjacking" vulnerability.

Clickjacking is a vulnerability that causes an end user to unintentionally click invisible content on a web page, typically placed on top of the...

Revised: August 24, 2022
4228523 - FMS Remote Monitor Email Notifications

Getting email notifications when the FMS is down

Revised: August 24, 2022
4328312 - FMS log message JAR was scanned for TLDs yet contained no TLDs

Since updating to 5.7.1 FMS, I see a log message upon startup stating one JAR was scanned for TLDs yet contained no TLDs. 2015-05-07 12:00:36.348...

Revised: August 24, 2022
4324744 - FMS initial installation startup failure connecting to the database

The Foglight Management Server (FMS) startup fails on a new initial install using Microsoft SQLServer. Reviewing the FMS log we see some of the...

Revised: August 24, 2022
4309595 - FMS installs corrupt cartridges

The FMS will install cartridges even if the .car file was corrupted. There should be a cartridge integrity check when installing a cartridge into...

Revised: August 24, 2022
4226225 - FMS is crashing every few minutes after implementing custom rule which executes the command action

Foglight Management Server (FMS) is crashing every few minutes after implementing custom rule which execute the command action. hs_error_pidxxxx...

Revised: August 24, 2022
4316061 - FMS executable ignores --status switch

No output when running $FGLHOME/bin/fms --status Foglight 5.9.4 help shows the following:     Copyright (c) 2018 Quest Software Inc...

Revised: August 24, 2022
4261469 - FMS HA (High Availability) node bound to a specific IP address keeps restarting.

The FMS HA node keeps restarting. . The FMS host has 3 IP addresses.  The FMS was bound to one of the IP addresses using the steps...

Revised: August 24, 2022
4249539 - FMS fails to start and connect to FMS database "account is locked" ORA-28000

Foglight web console is not accessible when Foglight Management Server (FMS) database account is locked. ManagementServer log:  FATAL   [main...

Revised: August 24, 2022
4245561 - FMS fails to startup with embedded postgreSQL database

When trying to startup a Foglight Management Server (FMS) using an root or administrator account, the FMS startup fails with errors indicating that...

Revised: August 24, 2022
4309493 - FMS crashing -- Out of swap space error

hs_err_pid log files that appear to be recent contain a variety of errors (stack overflow, access violation, and and OOM errors). The swap space...

Revised: August 24, 2022
4304899 - FMS 5.9.5 Hotfix HFIX-314

Quest Foglight CommandLineService Use of Hard-coded Credentials Remote Code Execution Vulnerability.

Revised: August 24, 2022
4300147 - FMS becomes unresponsive due to number of processes available to user account resulting in unable to create new native thread

FMS becomes unresponsive and/or agents on Foglight Agent Manager (FglAM) stop collecting data. Logs below error: "java.lang.OutOfMemoryError...

Revised: August 24, 2022
4270856 - FMS does not start up

FMS service does not start and management server log shows below error:  WARN [main] org.jboss.system.ServiceController - Problem starting...

Revised: August 24, 2022
4257558 - FMS does not start after repository moved by exporting/importing database

The Foglight Oracle database was moved to a new host by exporting it and then importing it on the new database host.  After moving the FMS...

Revised: August 24, 2022
4226553 - FMS and FglAM log file management settings

The Foglight Management Server (FMS) and Foglight Agent Manager (FglAM) has numerous settings that can be configured to specify the information...

Revised: August 24, 2022
4253580 - FMS 5.9.4 hotfix for Tomcat vulnerability CVE-2019-0232

This hotfix addresses the issues listed in Resolved Issues.  This hotfix may receive additional testing. If you are not severely affected by the...

Revised: August 24, 2022
4292605 - Fire an alarm VMW ESX Server Disconnected regardless of VM state

Looking for a rule/way to fire an alarm when ESX host gets disconnected. Currently "VMW ESX Server Disconnected" alarms fires only if atleast one...

Revised: August 24, 2022
4260366 - Firewall causes "Login has timed out" (SQL state : HYT00) error when adding a SQL Server agent

Unable to add Foglight SQL Server agent to monitor SQL Server instance. It failed with exception "Login has timed out". It also failed with same...

Revised: August 24, 2022
4258882 - Firewall causes "(Server returned: Connection reset)" (SQL state : 08S01) error when adding a SQL Server agent

Unable to add Foglight SQL Server agent to monitor SQL Server instance. It failed with exception "Server returned: Connection reset". It also...

Revised: August 24, 2022
4216437 - Find HostAgent based on the Hostname from Script Console

How to find all HostAgents based on the Hostname  from Script Console?

Revised: August 24, 2022
4314990 - Filter Alarms within VMware Environment Alarms dashboard

Within the VMware Environment Alarms view the end user is unable to filter the alarms (as can be seen within the main Alarms dashboard). It is a...

Revised: August 24, 2022
4327257 - File SystemCapacity rule!

Revised: August 24, 2022
4262550 - File System Unmount Rule is firing for Mounted File Systems. Getting False Alarms for Unmount Rule for LVM Device.

Getting alarm: File System Unmount. Some file systems, which should be mounted on hostname.fqdn.local, are not mounted properly. It might cause...

Revised: August 24, 2022
4289311 - File Group Utilization alarm not firing due to lack of space in Primary filegroup

The DBSS –File Group Utilization alarm does not fire when the Primary filegroup is full.  The customer modified the database file to 3MB and...

Revised: August 24, 2022
4330841 - fglcmd, passing arguments and how to change its default home directory

The fglcmd.sh utility accepts the user & password information using the -usr & -pwd command line options; The arguments can be submitted...

Revised: August 24, 2022
4324794 - fglcmd blackout script fails with "Unsupported major.minor version"

Our blackout script fails as follows: #/home/foglight>cat /home/foglight/fglBlackout.sh export HOSTNAME=$1 export DBNAME=$2 export JAVA_HOME...

Revised: August 24, 2022
4310988 - Fglams disconnecting or the DB Cartridges cannot be enabled or the Admin Console timeouts

Three problems occour randomly: Fglams disconnecting DB Cartridges will not enable Admin Console timeouts The following message may also...

Revised: August 24, 2022
4293668 - FglAMs are connected to the FMS but not listed in Agent Manager dashboard

FglAMs are connected to the FMS but not listed in Agent Manager dashboard. This manifests as a UI issue only. Agents collect successfully. FMS...

Revised: August 24, 2022
4261768 - FglAMs that have been decommissioned are listed in the "Disconnected Agent Managers" dashboard

Foglight Agent Managers (FglAM) that have been decommissioned and are no longer installed, are listed in the "Disconnected Agent Managers...

Revised: August 24, 2022
4223829 - FglAM: SSLHandshakeExceptionServer chose SSLv3, but that protocol version is not enabled or not supported by the client

FglAM:  SSLHandshakeExceptionServer chose SSLv3, but that protocol version is not enabled or not supported by the client

Revised: August 24, 2022
4328411 - fglam-temp-xx.sh scripts in /tmp directory on Linux host

Script file is empty but foglight not cleaning up in /tmp directory leaving lots of files every 1 to 4 minutes. -rw------- 1 opc opc 0 Feb 4 10...

Revised: August 24, 2022
4309256 - FglAM support bundle generation has wrong name

Foglight Agent Manager support bundle generation has wrong name and messages are written to the screen in the dialog box with the name format...

Revised: August 24, 2022
4280300 - FglAM will not connect to FMS.

A new install of the FglAM completes, and the process starts up but never connects to the FMS.

Revised: August 24, 2022
4295608 - FglAM service installed on active node of the Windows fail-over cluster

An Agent Manager that is installed on a Windows fail-over cluster as a service that runs on the active node cannot monitor databases that are...

Revised: August 24, 2022
4264445 - FglAM selection page of Hyepr-V Agent setup wizard does not scroll or display all FglAM hosts

FglAM selection page of Hyepr-V Agent setup wizard does not scroll or display all FglAM hosts

Revised: August 24, 2022
4216589 - FGLAM not connecting to a Linux OS agents

Foglight for Virtualization Enterprise vApps Embedded FGLAM not connecting to a Linux OS agents  

Revised: August 24, 2022
4265285 - FglAM installation on Linux fails with the message "ERROR [native] Failed to execute new process './bin/fglam': Permission denied (errno 13)"

FglAM installation on Linux fails.   There is sufficient RAM (13GB) available on the FglAM host. There is ample space available under...

Revised: August 24, 2022
4242934 - FglAM hosts appears duplicate in Data Management (Agent Manager)

Foglight Agent Manager (FglAM) hosts appear duplicate in Data Management | Agent Manager | instances.

Revised: August 24, 2022
4311952 - FglAM fails to connect on AIX with Error caused by: "The socket name is not available on this system"

A newly installed FglAM fails to connect to the FMS with the message below: ERROR [Upstream Polling-0] com.quest.glue.core.comms.transport.http...

Revised: August 24, 2022
4249927 - FglAM fails to establish WinRM connection due to "authentication error: unable to log in (Cannot locate KDC)"

Foglight Agent Manager (FglAM) fail to establish WinRM connection. Error message: ECHO    DEBUG [WinRMWebServiceManagementConnection[20...

Revised: August 24, 2022
4240229 - FGLAM crashing with Caused by: java.lang.OutOfMemoryError: Compressed class space

Foglight Agent Manager (FglAM) keeps crashing after running for a while and the logs show the following: Caused by: java.lang.Exception: java...

Revised: August 24, 2022
4302311 - FGLAM connection failures connecting to Management server.Received HTTP code: 302 from remote host

FglAm is unable to communicate to FMS. ERROR [Upstream Polling-0] com.quest.glue.core.comms.transport.http.Client - Could not send upstream...

Revised: August 24, 2022
4324967 - Federator does not get update from child FMS after HA fail-over

We have FMS HA set up on one child, and both are in federation.config file on the federation parent server ; the first 2 (02a and 02b) are 2 HA...

Revised: August 24, 2022
4312836 - Federation: Topology volatility

Federation:  Topology volatility detected when inspecting the Diagnostic Snapshot in the Foglight Management Server (FMS) support bundle. 

Revised: August 24, 2022
4310432 - Federation: What is the maximum limit of child servers?

Federation: What is the maximum limit of child servers?

Revised: August 24, 2022
4253883 - Federation Master FMS logs are filled with "ScriptingException: Persistent script [addVMServiceToIgnoreRegVal] not found" ERROR messages

Many "ScriptingException: Persistent script  [addVMServiceToIgnoreRegVal]  not found" ERROR messages are reported in Federation Master...

Revised: August 24, 2022
4285804 - FAQts not context sensitive

Revised: August 24, 2022
4242757 - FAQt for “Which pools have the least available usable capacity” returns no results

When monitoring Compellent arrays the FAQt “Which pools have the least available usable capacity” returns no results.

Revised: August 24, 2022
4230758 - False Oracle tablespace alarm or no alarm is fired when an Oracle table space ran out of room

A false alarm or no alarm is triggered when an Oracle tablespace runs out of space. The rule "DBO Tablespace Usage Pct" may not fire...

Revised: August 24, 2022
4327157 - Failed to shut down all Foglight processes.Please stop all server related processes.

When we try to upgrade FVE 7.x ( Foglight for Virtualization Enterprise Edition ) to FVE 8.0.1, we see the below message: Failed to shut down...

Revised: August 24, 2022
4275205 - Failed to start FglAM ICMP service that may cause IC agents getting deactivated issue

Failed to start FglAM ICMP service that may cause IC agents getting deactivated issue. Below warning message is logged in Agent Manager log: 2020...

Revised: August 24, 2022
4320731 - Failed to parse Windows system UUID

The FglAm log has these messages: 2016-05-17 10:27:48.449 ERROR [FglAM:IncomingMessage[5]-8] com.quest.common.util15.SystemID - An unexpected...

Revised: August 24, 2022
4334789 - Failed to generate krb5 file - Unable to match DNS server values

The Foglight Agent Manager (FglAM) failed to generate krb5.config file Error found in the log YYYY-MM-DD HH:MM:SS.SSS VERBOSE [Startup Thread...

Revised: August 24, 2022
4310109 - Failed to execute collection [DBSS_DTC_Information], reason=Cannot add record to Record container

Whenever the DBSS_DTC_Information collection runs it gets the following error (there can similar errors to the below but the solution is...

Revised: August 24, 2022
4289362 - Failed to enable SQL PI monitoring extension using Infobright (DLP insertion failed)

Cannot install SQL PI repository on Windows: SQL PI repository installation failure with Infobright After upgrading to the 5.7.5.30 or higher...

Revised: August 24, 2022
4213755 - Failed to evaluate expression readLatency in rule: VMW Datastore Read Latency

Check Foglight Management Server Logs and find this message: WARN [TimeDriven_Worker-2] com.quest.nitro.service.rule.rule.Rule - Failed to...

Revised: August 24, 2022
4339556 - Failed to enable SQL PI monitoring extension (mixed Linux and Windows environments) (Infobright)

When trying to enable SQL PI in  Global Administration | SQL Performance Investigator, configuring SQL PI settings for the selected agents (ie...

Revised: August 24, 2022
4351954 - Failed to create derived metrics for Vmware

Failed to created dervied metrics for Vmware with an error: "No interpretation available while creating derived metrices" Error in the FMS...

Revised: August 24, 2022
4310230 - Failed to create Azure SQL database agent when FglAM JRE version is 1.8.0_265

When using a Foglight Agent Manager at the 5.9.8 level which uses a jre 1.8.0.265, an Azure SQL database agent cannot be created. An error...

Revised: August 24, 2022
4299987 - Failed to connect to Foglight after importing new certificate

After importing new SSL certificate into keystore tomcat.keystore, the Foglight Management Server (FMS) is not accessible through HTTPS any more...

Revised: August 24, 2022
4316242 - Failed state of physical SAN disk not reflected within Foglight

Within Foglight Storage Management | Storage Explorer | Storage Array: EVA screen , all disks are displayed as "Green ticks" (in the 'status...

Revised: August 24, 2022
4300128 - Extremely high datastore latency values (latency in years)

VMWare datastore latency averages are affected by extremely high incorrect samples. These incorrect values affect latency averages e.g. total...

Revised: August 24, 2022
4216591 - Extract a single rule from MonitoringPolicies.xml and Import it from the UI (User Interface)

Is there is a way to export a single rule from  MonitoringPolicies.xml file located on the Foglight Management Server SupportBundle and...

Revised: August 24, 2022
4277414 - External FGLAM is failing to upgrade from 5.6.7 to 5.6.10

The FGLAM is not upgrading from 5.6.7 to 5.6.10 Seen in the FglAM log file at debug level 1: 2013-10-23 10:26:03.998 DEBUG   [IncomingMessage[3...

Revised: August 24, 2022
4284043 - External (3rd party) private (not public) Certificates: Installing CA Cert into the FglAM for com

For External Private certificates, you need to import the Certificate Authority (CA) to the JRE cacerts file used by the Foglight Agent Managers...

Revised: August 24, 2022
4286525 - Expose maintenance mode of ESX host on VMWare Summary dashboard

Is the maintenance mode available for ESX hosts under a specific dashboard ? There is a property called inMaintenanceMode for ESX to show if a...

Revised: August 24, 2022
4312015 - Exporting database groups from the Global View dashboard

Can the database groups be exported from the Global View UI or queried from the FMS repository?

Revised: August 24, 2022
4261347 - Exporting and importing the database groups

Database groups are lost under the Database dashboard when database cartridges are disabled and enabled. Is a utility available that can export...

Revised: August 24, 2022
4221896 - Exporting and importing of Foglight services

How to export and import Foglight services (FMS Category, FMS ChildService ect)?

Revised: August 24, 2022
4228495 - Export to CSV in SQL PI did not export all columns

Under SQL PI | SQL Statements | Top SQL Statements, the button "Export to CSV" did not export 'Average SQL Response time' and ' Active Time...

Revised: August 24, 2022
4215058 - Export and Import Dashboards/Reports and Rules using Cartridge Builder to create a deployable cartridge

How to E xport and Import Dashboards/Reports and Rules using Cartridge Builder to create a deployable cartridge

Revised: August 24, 2022
4275171 - Explanation of Exchange Rule

Revised: August 24, 2022
4285439 - Explanation for % Disk space used value in Server Health view of a Domain Controller

Explanation for for % Disk space used value in Server Health view of a Domain Controller

Revised: August 24, 2022
4308803 - Execute permission errors in SQL Server agent collections

Numerous permissions errors in SQL Server 2012 agent Several metrics were are limited by the execute permission message: ERROR [MYAGENT...

Revised: August 24, 2022
4275184 - Excluding LogicalDisk file system in Rule "File System Capacity"

Exclude /boot from File System Capacity rule directly in its rule condition.

Revised: August 24, 2022
4258887 - Exclude specific hosts from rule scope

How to modify a rule scope to exclude specific host?

Revised: August 24, 2022
4327422 - Exclude a particular drive

Revised: August 24, 2022
4279485 - Exclude a host from Disk Utilization Rule in Foglight?

How to modify a rule scope to exclude specific host?

Revised: August 24, 2022
4319113 - Exchange User experience metrics (MAPI, OWA, SMTP, ActiveSync...)

We need to run report on Exchange User experience metrics (MAPI, OWA, SMTP, ActiveSync...)

Revised: August 24, 2022
4228325 - Exchange Remote Connections Alarms not getting cleared

Exchange Remote Connections Alarms not getting cleared

Revised: August 24, 2022
4271104 - Exchange environment -> Rule Management dashboard does not populate any Rules

Exchange environment -> Rule Management dashboard does not populate any Rules Below WARN message is logged in FMS log: 2016-04-11 15:43:20.391...

Revised: August 24, 2022
4285477 - Exchange Cluster Summary dashboard does not fully display all cluster tiles when there are more t

Exchange Cluster Summary dashboard does not fully display all cluster tiles when there are more than two clusters

Revised: August 24, 2022
4227022 - Exchange Cluster Database Replay Queue Length rule

An environment has several datacenters with numerous databases. Some of the DAGs have activation preferences enabled and set to a seven day delay...

Revised: August 24, 2022
4280269 - Exchange agent unable to start data collection due to SMB Connectivity failure

Exchange agent unable to start data collection due to SMB Connectivity failure. Below error is logged in agent log: 2017-10-24 14:29:17.790 ERROR...

Revised: August 24, 2022
4280135 - Exchange agent stops collecting data due to Query Credentials timeout

Exchange stops data collection due to query Credentails time out. Beloow error is logged in the agent log: java.util.concurrent.TimeoutException...

Revised: August 24, 2022
4278348 - Exchange agent unable to collect data because SMB connection times out

Exchange agent unable to collect data because SMB connection times out and agent log shows error that SMB Connectivity test failure due to timeout.

Revised: August 24, 2022
4275239 - Exchange agent manager wizard does not discover Exch 2013 servers

Exchange Agent Manager wizard does not discover Exchange 2013 servers that are member of AD Domain but does not have same domain name in FQDN of...

Revised: August 24, 2022
4286332 - Exchange Agent Fails to collect data due to SMB Connection Error

Exchange agent fails to coellct data from target Exchange server. Below ERROR is logged in agent log: ERROR [Quartz[0]-396] com.quest.agent...

Revised: August 24, 2022
4275268 - Exchange agent is unable to monitor target Exchange server due to invalid certificate for Domain Controller

Exchange agent is unable to monitor target Exchange server due to invalid certificate for Domain Controller. Below error message is logged in...

Revised: August 24, 2022
4271112 - Exchange agent fails to collect data if Active Directory is configured to support only secure LDAP

Exchange agent fails to collect data if Active Directory is configured to support only secure LDAP (ldaps and port 636)

Revised: August 24, 2022
4279922 - Exchange Agent account locks out if more than two agents are active in NTLMv2 only environment

In an environment where only NTLMv2 authentication is enforced, the user account specified in Exchange agent properties to communicate with...

Revised: August 24, 2022
4270816 - Exchange Agent crashes with ERROR code 0x800703FA in agent log

Exchange Agent crashes with ERROR code 0x800703FA in agent log

Revised: August 24, 2022
4275110 - Excessive topology churn for Exchange topology object EXCADAccessProcessInstance

 Excessive topology churn for Exchange topology object EXCADAccessProcessInstance

Revised: August 24, 2022
4297959 - Exceptions are reported in FMS logs while generating execution plan in Oracle SQL PI

While trying to generate the Execution Plan for SQL Statements using Foglight for Oracle Database cartridge version 5.9.4.10 , below exception...

Revised: August 24, 2022
4303374 - Excel exports format changed for metrics

Generating reports to export to Excel does not show anymore symbols like % and disk units (MB and GB), it only shows the numerical values now.

Revised: August 24, 2022
4285829 - EXC IS Database Cache Percent Hit rule fires alarm for paasive cluster node in spite of no activity

EXC IS Database Cache Percent Hit rule fires alarm for paasive cluster node in spite of no Database activity

Revised: August 24, 2022
4275317 - EXC Mailbox Store Mounted Rule does not trigger an alarm if a database is dismounted

EXC Mailbox Store Mounted Rule does not trigger an alarm if a database is dismounted

Revised: August 24, 2022
4323858 - EXC Agent Remote Service Status Rule

EXC Agent Remote Service Status Rule, What does this rule do?

Revised: August 24, 2022
4285967 - EXC ADAccess Process LDAP Read Time rule fires excessive alarms showing incorrect value

EXC ADAccess Process LDAP Read Time rule fires excessive alarms showing incorrect value

Revised: August 24, 2022
4270965 - EXC Availability Service Average Time to Process a Free Busy Request Rule fires excessive alarms

EXC Availability Service Average Time to Process a Free Busy Request Rule fires excessive alarms. The same Performance counter does not show...

Revised: August 24, 2022
4314128 - Example format of the "BSM ALL Event" rule sends to 3rd party systems/platforms

Foglight has been configured to send events to another REST web listener using the BSM All Event rule. However, there is limited information...

Revised: August 24, 2022
4275159 - EWS status of Exchange 2016 server shows as N/A in Server status view of Healthcheck dashboard

Exchange Web Services (EWS) provides the functionality to enable client applications to communicate with the Exchange server. EWS provides access...

Revised: August 24, 2022
4309156 - Everything seems to be collecting from the EMC SMIs provider, but not all my arrays are being sho

Everything seems to be collecting from the EMC SMIs provider, but not all my arrays are being shown in vFoglight Storage 2.0.

Revised: August 24, 2022
4301808 - Event log monitoring to fire alarms everytime users login

How to monitor every time a user logs in to a server using Event Log Agent and firing alarms.  

Revised: August 24, 2022
4299785 - Event Log rule does not fire alarms or emails for collected Windows events

After setting up WindowsEventLogMonitor agent, the Event Log rule does not fire. The agents are collecting successfully and information can be...

Revised: August 24, 2022
4324022 - ESX Host Uptime Report in Foglight

We like to generate report of ESXi hosts that are up for more than 100 days. Is there an option to set it up?

Revised: August 24, 2022
4255186 - esxcli command are not working if Foglight Agent Manager installation path have space in it

esxcli command are not working if Foglight Agent Manager installation path have space in it For example:  Foglight Agent Manger installed on...

Revised: August 24, 2022
4292223 - Errors creating temporary tables in MYSQL GLOBAL.ENFORCE_GTID_CONSISTENCY

This error appears from the logs: {noformat}2015-11-09 09:12:05.536 ERROR   [CommonAnalytics-DataCache-Query-1] com.quest.optimizer.impl...

Revised: August 24, 2022
4314219 - Errors appear in FMS logs after creating an Active Directory Diagnostic Test

After creating a 'Diagnostic Test' within Active Directory | Advanced Troubleshooting | Diagnostics Test the following is populated within the...

Revised: August 24, 2022
4263371 - Error: "Unable to connect to remote server"

After a fresh installation of VMWare agent, it does not show any data in vFoglight. The Connector log show the error: "Unable to connect to...

Revised: August 24, 2022
4258693 - Error: "The table does not comply with the requirements by an external plugin"

When trying to enable a cartridge the following error appears: --- The table does not comply with the requirements by an external plugin...

Revised: August 24, 2022
4265681 - ERROR: "The Oracle database configuration does not allow access to DBMS_LOB package"

The Performance of Foglight server is bad and the logs show the following message below. The error can also appear, when trying to access the...

Revised: August 24, 2022
4322708 - ERROR: "Table 'information_schema.INNODB_CMP' doesn't exist" when monitoring a memSQL MySQL database

When monitoring a memSQL MySQL database in Foglight using the MySQL cartridge 5.9.3.20, many database collections are failing with a common error...

Revised: August 24, 2022
4323962 - Error: "Please select another location to extract the installer to" when installing Foglight

When attempting to install Foglight, installer produces the following error: "Please select another location to extract the installer to"

Revised: August 24, 2022
4314864 - ERROR: "Null received for VC Id, cannot be null" when attempting to monitor a VMware Virtual Center by IP

When attempting to monitor a VMware Virtual Center (VC), the agent goes into the broken state and no data is collected. Within the VMware agent...

Revised: August 24, 2022
4259858 - ERROR: "No more threads can be created in the system."

No operating system (OS) data is available and in the Foglight Management Server log file the following error can be found: [...] Caused by...

Revised: August 24, 2022
4346840 - Error: "java.sql.SQLException: Statement violates GTID consistency: CREATE TEMPORARY TABLE and DROP TEMPORARY TABLE can only be executed outside transactional context"

When trying to enable any cartridge following error appears in Foglgiht Management Server (FMS) logs: Java.sql.SQLException: Statement violates...

Revised: August 24, 2022
4308616 - Error: "java.net.BindException: Address already in use: JVM_Bind:8080"

Foglight server fails to start after upgrading the FMS , the following error can be seen in management logs: ERROR   [main] org.apache.coyote...

Revised: August 24, 2022
4259160 - ERROR: "java.io.IOException: Too many open files"

a) Foglight Management Server (FMS) server crashes with an exception : java.io.IOException: Too many open files at sun.nio.ch...

Revised: August 24, 2022
4258895 - Error: "Invalid Username and/or Password" on the Foglight Log In page

After configuring the Foglight Management Server to use AD/LDAP to authenticate a user, the AD/LDAP user cannot log in to the Foglight Console...

Revised: August 24, 2022
4261476 - Error: "Failed to execute collection [DBSS_DTC_Information], reason=failed to run WMI query: DBSS_Dtc_Information1_0_0_0.wmi"

The following error appears in the agent log file: --- ECHO ERROR [MyAgent-lowPriorityPool-2-[DBSS_DTC_Information][2016/03/01 14:47:38]] com...

Revised: August 24, 2022
4309893 - ERROR: "Agent Manager may run out of memory": Invalid configuration file "baseline.jvmargs.config"

The agent manager crashes in a period of time, and the following errors can be seen in the log of the agent manager:  WARN    [Quartz[0]-3407...

Revised: August 24, 2022
4314092 - EMC VPLEX Storage agent is unable to monitor topology and performance data

It is not possible to monitor one of two EMC vPLEX environments. The Storage Administration dashboard displays both Topology and Performance as n...

Revised: August 24, 2022
4296564 - EMC collector, “Connection refused by server”.

In vFoglight Storage my EMC SMIS collections have an error message, “Connection refused by server”.   It was working and then the collections...

Revised: August 24, 2022
4213769 - EMC and Netapp alarm message: Unknown device type 0

The following alarm message can be seeing for EMC and Netapp under Storage Environment | Administration tab: Performance Collection of 192.168...

Revised: August 24, 2022
4324754 - Embedded PostgreSQL startup failed due to Domain change

After changing the corporate domain during the weekend, Foglight is not restarting. FMS debug log: ObjectName: com.quest.nitro:service...

Revised: August 24, 2022
4228413 - Embedded FGLAM not starting with FMS

Ignore this KB, reference 148151 Embedded FGLAM not starting with FMS

Revised: August 24, 2022
4301881 - Email Notification error

After configured email notifications or reconfigured it and doing a test by going to Administration > Support  > Email > Test Configuration and...

Revised: August 24, 2022
4295919 - Email notification cannot be sent due to error: 'javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?'

Email notification cannot be sent due to error: 'javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?' Error Message...

Revised: August 24, 2022
4213761 - Email notification configured at the service level for Process vSphere alarms rule sends null value

Process vSphere alarms rule creates an alarm and since email notification has been configured at the service level, it sends the email...

Revised: August 24, 2022
4228576 - Email could not be sent for "SQL_AZURE - Database Unresponsive" alarm, when using a customized email setting

When a user configures a customized email setting for the "SQL_AZURE - Database Unresponsive" alarm an email is not sent using the 5.9.5.10 and 5.9...

Revised: August 24, 2022
4307883 - Email Configuration page Database Notifications groups

What are the Database Notifications and Oracle Database Notification groups used for in the Foglight Email Configuration page?

Revised: August 24, 2022
4294233 - Either include or exclude servers or using other filters at the Rule Level

Need to either include or exclude servers, monitoring agent type, or disk drives at the rule level.

Revised: August 24, 2022
4309575 - E-mail message sent but no alarm triggered when the Infrastructure cartridge Event Log rule is evaluated as true

When the Infrastructure cartridge Event Log rule is evaluated as true no alarm is listed under the Alarms dashboard.  An e-mail message is sent...

Revised: August 24, 2022
4351281 - DWRSESSIONID cookie is not protected by secure when Foglight Management Server is set to only accept HTTPS

DWRSESSIONID cookie is not protected by secure when Foglight Management Server (FMS) is set to only accept HTTPS.

Revised: August 24, 2022
4245656 - During upgrade the config files of an embedded Agent Manager were overwritten

When upgrading Foglight with an embedded Agent Manager the configuration files of the embedded Agent Manager will be overwritten.

Revised: August 24, 2022
4228082 - Duplicate: FMS Memory Heap Incremental

Increase the FMS Memory Heap Incremental

Revised: August 24, 2022
4227966 - Duplicate: Configuring Windows for Remote Monitoring with WMI

Configuring Windows for Remote Monitoring with WMI In order for the agent to have access to query WMI to collect OS and database metrics, the...

Revised: August 24, 2022
4305727 - Duplicate Host displayed under Infrastructure Dashboard

It has been observed in some scenarios that under Infrastructure │Host or just the Infrastructure dashboard duplicate host are displayed.

Revised: August 24, 2022
4287978 - Duplicate Host objects created for AIX servers after Live Partition Mobility operation

After moving AIX partitions (virtual machines) from one PowerVM server to another through Live Partition Mobility . It generates a duplicate...

Revised: August 24, 2022
4227019 - Duplicate emails are sent for all database agent alarms of a certain database agent type (SQL Server, Oracle, DB2, etc)

A customer was receiving two or three emails for all database agents alarms configured to send emails from a specific type of agent (i.e. DB2...

Revised: August 24, 2022
4253945 - Duplicate alarms raised hourly for certain rules until the condition clears on HA FMS

Duplicate alarms are hourly for the following rules if there is an uncleared rule. File System Capacity Disk Space Capacity rule DBSS - Days...

Revised: August 24, 2022
4269893 - Drawbacks of setting up HA over WAN

There are some drawbacks of setting up HA over WAN 

Revised: August 24, 2022
4301753 - Downstream FglAM name should be entered to the agent concentrator in GA as it appears in topology

Downstream Foglight Agent Manager (FglAM) name should be entered to the agent concentrator in GA as it appears in topology: All agents | <Agent...

Revised: August 24, 2022
4285483 - Domain Controller field in Exchange Agent Wizard does not allow FQDN longer than 30 characters

When using the Exchange agent wizard on the agent properties step the Domain Controller field will not allow manually adding an FQDN with more than...

Revised: August 24, 2022
4280500 - Does VMware Performance agent provide an option to use regular expression to Blacklist specific VMs

Does VMware Performance agent provide an option to use regular expression to Blacklist specific VMs

Revised: August 24, 2022
4280455 - Does VMware Performance agent support Foglight Agent Manager (FglAM) HA feature

Does VMware Performance agent support Foglight Agent Manager (FglAM) HA feature

Revised: August 24, 2022
4280379 - Does VMware Performance account need any additional role/privileges to collect ESX/ESXi Host Power Management policy information

Does VMware Performance account need any additional role/privileges to collect ESX/ESXi Host Power Management policy information

Revised: August 24, 2022
4275600 - Does VMware Performance agent support Foglight Agent Manager High Availability (FglAM HA) mode

Does VMware Performance agent support Foglight Agent Manager High Availability (FglAM HA) mode?

Revised: August 24, 2022
4271572 - Does Vmware Performance agent collect VM's Network Adapter Type information?

Does VMware Performance agent collect VM's Network Adapter Type information (eg. E1000 or VMXNET3)?

Revised: August 24, 2022
4271256 - Does VMware Performance agent collect vCenter version information

Does VMware Performance agent collect vCenter version information

Revised: August 24, 2022
4324076 - Does VMware agent collect ESX host Hardware sensors information

Does VMware agent collect ESX host Hardware sensors information

Revised: August 24, 2022
4286037 - Does VMware cartrdige Support monitoring VMware Site Recovery Manager (SRM) configuration

Does VMware cartrdige Support VMware Site Recovery Manager (SRM) configuration

Revised: August 24, 2022
4285664 - Does VMware cartridge provide any out of box report providing information about each DataStore and connected VMs

Does VMware cartridge provide any out of box report providing information about each DataStore and connected VMs

Revised: August 24, 2022
4285629 - Does VMware agent collect Tags information for objects in vSphere Inventory

Does VMware agent collect Tags information for objects in vSphere Inventory as these would be useful to group objects in custom Reports or dashboards.

Revised: August 24, 2022
4275248 - Does VMware cartridge provide any out of the box Rule that will trigger an alarm to notify whenever a new snapshot is created

Does VMware cartridge provide any out of the box Rule that will trigger an alarm to notify whenever a new snapshot is created with information like...

Revised: August 24, 2022
4275155 - Does VMware cartridge provide any out of the box rule that will trigger an alarm notifying deletion of a Snapshot

Does VMware cartridge provide any out of the box rule that will trigger an alarm notifying deletion of a Snapshot with information such as Deleted...

Revised: August 24, 2022
4274990 - Does VMware cartridge provide any rule that will trigger an alert to notify when a VM is disconnected

Does VMware cartridge provide any rule that will trigger an alert to notify when a VM is disconnected

Revised: August 24, 2022
4274948 - Does VMware cartridge provide any Rule to notify about ESX host HA status

Does VMware cartridge provide any Rule to notify about ESX host HA status

Revised: August 24, 2022
4271387 - Does VMware cartridge provide a rule to alert when available ports for VMWDistributedVirtualPortGroup are low

The VMWDistributedVirtualPortGroup topology has a property for numPorts, but it doesn't have one for numAvailable to show how many of the ports are...

Revised: August 24, 2022
4285414 - Does VMW Virtual Machine Logical Drive Utilization rule no longer exist

Foglight for VMware User & Reference guide provideds information about this rule however the actual rule looks to be missing in the UI.

Revised: August 24, 2022
4313951 - Does vFoglight collect VMware folder data?

VMware folders have been created within the VMware vSphere client. Does vFoglight collect VMware folder data?

Revised: August 24, 2022
4275264 - Does upgrading from vfog 6.6.x/6.7.x to Foglight for Virtualiaztion, Ent (FVE) require new lic file

Does upgrading from vfog 6.6.x/6.7.x to Foglight for Virtualiaztion, Ent (FVE) require new lic file

Revised: August 24, 2022
4314063 - Does the VMware cartridge offer a report for the alarms for a given ESX host?

Does the VMware cartridge offer a report for the Alarms (the Alarms tab within the VMware vSphere Client) for a given ESX host?

Revised: August 24, 2022
4309232 - Does the SSRS agent have to be co-located with a database instance?

Does the SQL Server Reporting Server agent have to be co-located with a database instance?

Revised: August 24, 2022
4312722 - Does the service account used for LDAP integration need to have either Domain Admin or Local Admin?

Does the service account used for ldap integration need to have either Domain Admin or Local Administrator Privileges?

Revised: August 24, 2022
4227125 - Does the Oracle cartridge support monitoring a Oracle XML database?

Does foglight support monitoring an Oracle XML database?

Revised: August 24, 2022
4301631 - Does the Oracle agent provide monitoring of Cluster Ready Services (CRS)?

In an Oracle RAC environment can the Oracle agent monitor Cluster Ready Services (CRS)?

Revised: August 24, 2022
4275372 - Does the native ServiceNow integration uses the REST API (from ServiceNow) or does it actually login to the SNOW instance

Does the native ServiceNow integration uses the REST API (from ServiceNow) or does it actually login to the SNOW instance?

Revised: August 24, 2022
4353820 - How to backup and restore the Foglight installation?

How to backup and restore the Foglight installation?

Revised: August 24, 2022
4228408 - How to associate email addresses with a service?

How to associate email addresses with a service?

Revised: August 24, 2022
4274922 - How to assign the newly created variable to the Email Action?

How to modify e-mails subject and messages adding rule severity variables.

Revised: August 24, 2022
4215059 - How to apply and or remove a Blackout by Instance ID using the Command Line (cmd)

I would like to apply a Schedule (Blackout) to the alerts for a specific Instance of an agent, but not to any other alerts.  How to apply and or...

Revised: August 24, 2022
4270836 - How to analyze alarms triggered by rule VMW Distributed Virtual Switch Packet Loss

How to analyze alarms triggered by rule VMW Distributed Virtual Switch Packet Loss?

Revised: August 24, 2022
4306238 - How to Alarm when a percentage of servers in a Service fails

How to generate alert only if a specific percentage of servers of a group are down?

Revised: August 24, 2022
4234293 - How to alert on an individual network interface of an ESX host in vFoglight.

In vFoglight, is there a way to alert on individual network interface if an ESX host has multiple NICS?

Revised: August 24, 2022
4211827 - How to alert when a new Virtual Machine or Host is created?

How to get an alarm in Foglight notifying when a new VM or Host is created?

Revised: August 24, 2022
4327448 - How to adjust collection time for VMWFile under agent properties which is in cron format?

How to adjust collection time for VMWFile under agent properties which is in cron format?

Revised: August 24, 2022
4305036 - How to add Webmonitor transaction name to an alarm and/or email notification?

How to add Webmonitor transaction name to an alarm and/or email notification?

Revised: August 24, 2022
4255400 - How to Add Topology Objects to Stale Object Cleanup Dashboard

How to add a Topology Type to manage its instance count in the Stale Objects Dashboard (Investigate Objects for Cleanup dashboard)  - Dashboards...

Revised: August 24, 2022
4269876 - How to add Registry Values for Logical Disks on a particular host?

In vFoglight 6.6, it is difficult to add a registry value to monitor a specific logical drive on a host. On the left hand pane, click...

Revised: August 24, 2022
4319518 - How to add multiple metrics after creating custom report

How to add multiple metrics after creating custom report

Revised: August 24, 2022
4257544 - How to add a search field to the secondary agent properties lists?

How to add a search field to the secondary agent properties lists?

Revised: August 24, 2022
4258131 - How to add a Open Manage Essentials Server to Foglight monitoring?

How to get a Open Manage Essentials Server monitored with Foglight?

Revised: August 24, 2022
4228345 - How to add a background image to a portal or its text component?

How to add a background image to a portal or its text component in a custom dashboard?

Revised: August 24, 2022
4320404 - How to access a rule's Severity Level Variable in rule condition?

Trying to reference a Severity Level Variable with the preceding @ sign but it does not appear to be referenced when used in a Conditional...

Revised: August 24, 2022
4311931 - How to access a Foglight Management Server (FMS) log file

How can users access a Foglight Management Server log file to look for errors?

Revised: August 24, 2022
4310324 - How to access a Foglight Agent log file

How can users access the log file for a Foglight agent?

Revised: August 24, 2022
4228388 - How to access a Foglight Agent Manager (FglAM) log file

How can users access a Foglight Agent Manager (FglAM) log file to look for errors?

Revised: August 24, 2022
4227417 - How SQL Server agent homepage OS metrics are different with VMware agents configured

What do the different metrics for the Host Operating System represent on the SQL Server agent homepage with a VMware agent configured?

Revised: August 24, 2022
4229340 - How often do collections sample data?

What are the collection sampling frequencies in Foglight?

Revised: August 24, 2022
4310607 - How monitor SQL Server database instances in DMZ?

How can be Foglight be installed to monitor SQL Server database instances on hosts in a DMZ?

Revised: August 24, 2022
4309172 - How many agents are recommended per FglAM for database monitoring?

How many agents are recommended for Foglight for Database environments?

Revised: August 24, 2022
4285325 - How long is performance data saved before it is averaged and/or expired ?

How long is performance data saved before it is averaged and/or expired ?

Revised: August 24, 2022
4261692 - How is the availability metric collected by the Infrastruture utilities NetMonitor agent calculated?

How is the availability metric collected by the NetMonitor agent calculated?

Revised: August 24, 2022
4285890 - How is performance score calculated in the new Change Analyzer cartridge introduced in FVE 8.0

How is performance score calculated in the new Change Analyzer cartridge introduced in FVE 8.0

Revised: August 24, 2022
4225870 - How is Max Architecture Size in TB for DB2 tablespaces calculated?

How is the Max Architecture Size in TB for DB2 tablespaces calculated?

Revised: August 24, 2022
4258521 - How is CPU, RAM and Storage calculated with Cost Director?

How CPU, RAM and Storage is calculate with Cost Director?

Revised: August 24, 2022
4275144 - How does the rule EXC IS Database Cache Percent Hit work

How does the rule  EXC IS Database Cache Percent Hit work

Revised: August 24, 2022
4275241 - How does the IC agent collect FileSystems for Unix/Linux? NFS mounted filesystems?

After replacing the existing OS agents with the new IC agent on Linux, it does not collect any metrics for the NFS mounted filesystems. There are...

Revised: August 24, 2022
4227099 - How does the DB2 agent manage nodes and partitions in Purescale environments?

How are new members and partitions detected by the DB2 agent for purescale environments?

Revised: August 24, 2022
4213700 - How does the "Catalayst Database Query Execution Time Check" rule work?

How does the "Catalyst Database Query Execution Time Check" rule work? There is no threshold that can be set on that rule..

Revised: August 24, 2022
4280251 - How does rule LDAP DS Directory Reads/sec work

What is the criterion used behind Rule definition condition #DSDirectoryReadsPersec# > 8 for Active Directory rule LDAP DS Directory Reads/sec

Revised: August 24, 2022
4286102 - How does Optimizer calculate CPU usage peak

When looking at Optimizer in Foglight for Virtualization Enterprise Edition, how are CPU peak calculated under the column "Peak Utilization".  This...

Revised: August 24, 2022
4273051 - How does Optimizer calculate Average and Combined Utilization

How does Optimizer calculate Average and Combined Utilization

Revised: August 24, 2022
4320023 - How does FGLAM HA work?

How does one properly configure a FglAm HA installation and explain how it functions?

Revised: August 24, 2022
4279966 - How does EXC Protocol Health Check Rule work

How does EXC Protocol Health Check Rule work?

Revised: August 24, 2022
4229229 - How does data flow from the PI Engine to the Repository?

How does the data flow from the SQL PI and Oracle PI Engine into the PI repository?

Revised: August 24, 2022
4284052 - How do you get the reports attached to an email to show the correct name and file extension?

How do you get the reports attached to an email to show the correct name and file extension? Currently, the default attachement name is report.pdf.

Revised: August 24, 2022
4328510 - How do you delete a "forward reference" view?

We created a deep copy of the Java EE | JBoss | JVM -> Java Virtual Machine [Grid Layout] to a users definition. Then after making some changes...

Revised: August 24, 2022
4324019 - How do we connect an OpenStack installation into Foglight Virtualization Enterprise?

How do we connect an OpenStack installation into Foglight Virtualization Enterprise? Is this keystone.conf file something in foglight or...

Revised: August 24, 2022
4296397 - How do we configure the Brocade BNA client to work with Foglight Storage Manager?

Foglight Storage Manager to monitor my Brocade switches but we do not know how to configure Brocade Network Analyzer (BNA) to talk to Foglight...

Revised: August 24, 2022
4227323 - How do VMWare and IC cartridges work when collecting OS metrics in Databases monitoring

How do the Database Cartridges (SQL Server), VMWare, and Infrastructure (IC) Cartridges work in tandem for collecting OS metrics?

Revised: August 24, 2022
4308866 - How do multi-severity & simple alarms get cleared?

Some alarms are cleared by the system while others must be cleared by the user. How do multi-severity & simple alarms get cleared?

Revised: August 24, 2022
4276416 - How do I upgrade from vFoglight 6.6 to 6.6.1

How to upgrade from vFoglight 6.6 to 6.6.1?

Revised: August 24, 2022
4324954 - How Do I Share My Dashboards with Other Users?

A dashboard has been created which others require access.  How can this be shared with other users?

Revised: August 24, 2022
4324741 - Does the LogFilter agent has a FAQ?

Does the LogFilter agent has a FAQ?

Revised: August 24, 2022
4311778 - Does the LogFilter agent support wildcards in the filename field? RegEx's?

Does the LogFilter agent support wildcards in the filename field? RegEx's?

Revised: August 24, 2022
4275062 - Does the latest version of VMware cartridge support vCenter 6.7

Does latest version of VMware cartridge support vCenter 6.7?

Revised: August 24, 2022
4257961 - Does the Infrastructure cartridge support Windows 2016?

The Infrastructure cartridge release notes up through version 5.9.2 don't list Windows 2016 as supported. Does the Infrastructure cartridge...

Revised: August 24, 2022
4296555 - Does the Foglight Infrastructure cartridge support VMware’s Site Recovery Manager (SRM) environment monitoring

Does the Foglight Infrastructure cartridge support VMware’s   Site Recovery Manager (SRM) environment monitoring

Revised: August 24, 2022
4288205 - Does the Foglight Integration cartridge supports SCOM 2012?

Does the Foglight Integration cartridge supports SCOM 2012?

Revised: August 24, 2022
4246084 - Does the Foglight Integration cartridge supports SCOM 2016 + 2019?

Does the Foglight Integration cartridge 5.9.x supports SCOM 2016 + 2019?

Revised: August 24, 2022
4315714 - Does the Foglight for VMware cartridge report the 'uptime' of an ESX host?

Does the Foglight for VMware cartridge report the 'uptime' of an ESX host?

Revised: August 24, 2022
4279521 - Does the FMS and fglam adapter have a way to authenticate and authorize fglam clients?

Does the FMS and fglam adapter have a way to authenticate and authorize fglam clients?

Revised: August 24, 2022
4313423 - Does the AD/Exchange agent support LDAPS?

Is LDAPS (LDAP over SSL) supported when using the AD & Exchange cartridge/agent?

Revised: August 24, 2022
4271032 - Does Storage cartridge support monitoring EMC-isilon OneFS version 8.2.1.0

Does Storage cartridge support monitoring EMC-isilon OneFS version 8.2.1.0

Revised: August 24, 2022
4275140 - Does Office365 monitoring agent account need E3 license

Does Office365 monitoring agent account need E3 license

Revised: August 24, 2022
4285583 - Does Kubernetes Agent support API server monitoring features?

Does Kubernetes Agent support API server monitoring features like API Availability, API certificate expiration

Revised: August 24, 2022
4280422 - Does Kubernetes agent monitor Persistent Volumes in order to alert on its usage

Does Kubernetes agent monitor Persistent Volumes in order to alert on its usage

Revised: August 24, 2022
4275218 - Does Kubernetes Agent monitor Quotas at namespace level in order to alert based upon usage.

Does Kubernetes Agent monitor Quotas at namespace level in order to alert based upon usage.

Revised: August 24, 2022
4274928 - Does Kubernetes agent allow Excluding components from monitoring based upon Namespaces?

Does Kubernetes agent allow Excluding components from monitoring based upon Namespaces?

Revised: August 24, 2022
4271162 - Does Kubernetes agent allow excluding components from monitoring based upon Labels?

Does Kubernetes agent allow excluding components from monitoring based upon Labels since labels is a best practice to organize resources in...

Revised: August 24, 2022
4316440 - Does IC agent account for infinite inodes on Isilon filesystem?

We are finding that a newer filesystem type on Linux called Isilon has no limit for number of inodes. Is the newest IC agent able to detect this...

Revised: August 24, 2022
4280053 - Does Hyper-V cartridge provide any OOTB rule to notify about VM replication failure

Does Hyper-V cartridge provide any OOTB rule to notify about VM replication failure

Revised: August 24, 2022
4286235 - Does Hyper-V Agent collect CPU Ready Time equvalent metric for VMs

Does Hyper-V Agent collect CPU Ready Time equivalent metric for VMs

Revised: August 24, 2022
4285537 - Does Hybrid Cloud Manager cartridge provide any report or dashboard with information about VM creation and deletion by user in Azure cloud

Does Hybrid Cloud Manager cartridge provide any report or dashboard with information about VM creation and deletion by user in Azure cloud

Revised: August 24, 2022
4331472 - Does FVE 8.3 supports vCenter version 5.5.3b?

The vCenter needs to be upgraded to version 5.5.3b. Is this version supported by Foglight for Virtualization Enterprise (FVE) 8.3?

Revised: August 24, 2022
4294802 - Does FSM support monitoring HP P4000 storage device?

Does Foglight for Storage Management (FSM) supports HP P4000 version storage device?

Revised: August 24, 2022
4280733 - Does Foglight/FVE support vCenter server appliances

Does the Foglight/FVE support vCenter server appliances

Revised: August 24, 2022
4269977 - Does Foglight/vFoglight provide multi-tenancy support?

Does Foglight/vFoglight provide multi-tenancy support to enable easier management of multiple customers within a Managed Service Provider (MSP...

Revised: August 24, 2022
4348934 - Does Foglight use Struts framework?

Does Foglight use Struts framework?

Revised: August 24, 2022
4271366 - Does Foglight/FVE report on CPU contention for the VMs

Does Foglight/FVE report on CPU contention for the VMs

Revised: August 24, 2022
4251904 - Does Foglight use flash player?

Is flash player being used with Foglight?

Revised: August 24, 2022
4229705 - Does Foglight utilize Microsoft Powershell to gather metrics?

Does Foglight utilize Microsoft Powershell to gather database or operating system metrics?

Revised: August 24, 2022
4265498 - Does Foglight support multi-factor authentication when logging in to the Foglight console using the LDAP integration?

Does Foglight support multi-factor authentication (PKI logins) when logging in to the Foglight console and authenticating using the LDAP...

Revised: August 24, 2022
4260840 - Does Foglight support SQL Server 2019?

Does Foglight support monitoring SQL Server 2019? Is it supported to install the Performance Investigator (PI) repository on SQL Server 2019?

Revised: August 24, 2022
4246642 - Does Foglight support PostgreSQL 11 or 12 as backend database?

Does Foglight support PostgreSQL 11 or 12 as backend database?

Revised: August 24, 2022
4271189 - Does Foglight support MS SQL Server Always ON Cluster, using Availability Group and multiSubnet failover, as Database repository

Does Foglight support MS SQL Server Always ON Cluster, with Availability Group and multiSubnet failover, as Database repository?

Revised: August 24, 2022
4269732 - Does Foglight support integration with an external directory to access user account information?

Does Foglight support integration with an external directory to access user account information? 

Revised: August 24, 2022
4258640 - Does Foglight support monitoring VMWare vSphere/vCenter 6.7 U2

Does Foglight support monitoring VMWare vSphere/vCenter 6.7 U2

Revised: August 24, 2022
4244667 - Does Foglight support MS SQL Express for the Foglight back-end database?

Is Microsoft SQL Express supported as the back-end database for Foglight Management Server?

Revised: August 24, 2022
4221774 - Does Foglight support Hyper-V replica feature

Does Foglight support Hyper-V replica feature

Revised: August 24, 2022
4309114 - Does Foglight Storage Manager support the UCS fabric interconnect switches?

Does Foglight Storage Manager support the UCS fabric interconnect switches?

Revised: August 24, 2022
4312437 - Does Foglight Repository Insert statements use literals or bind variables?

Does Foglight use literal or bind variables for Insert statements?

Revised: August 24, 2022
4309060 - Does Foglight Storage Manager allow the manual naming of switch fabrics?

Does Foglight Storage Manager allow the manual naming of switch fabrics?

Revised: August 24, 2022
4302736 - Does Foglight Storage Manager support NetApp Cluster mode?

Does Foglight Storage Manager support NetApp Cluster mode?

Revised: August 24, 2022
4271341 - Does Foglight provide a report for information about how many VMs are hosted on each ESX host

Does Foglight provide a report for information about how many VMs are hosted on each ESX host

Revised: August 24, 2022
4255062 - Does Foglight Storage Management Cartridge (FSM ) support HP 3par StoreServ 72XX, 74XX, 82XX, 84XX?

Does Foglight Storage Management Cartridge (FSM ) support HP 3par StoreServ 72XX, 74XX, 82XX, 84XX?

Revised: August 24, 2022
4255000 - Does Foglight REST API support retrieve scoped registry value?

Does Foglight REST API support retrieve scoped registry value?

Revised: August 24, 2022
4213113 - Does Foglight provide a MySQL cartridge?

Is there a cartridge for MySQL in Foglight?

Revised: August 24, 2022
4210574 - Does Foglight monitors the number of files in a directory?

Does Foglight have the capability to monitor the space utilized by the files in a directory and the number of files available in the directory?

Revised: August 24, 2022
4348920 - Does Foglight for Virtualization support Oracle Virtual Manager monitoring?

Does Foglight for Virtualization support Oracle Virtual Manager monitoring?

Revised: August 24, 2022
4328348 - Does Foglight has any dependency alerting?

Was wondering if Foglight has any dependency alerting. If a server goes down say not pingable, is there a way Foglight will not alert on...

Revised: August 24, 2022
4271773 - Does Foglight for VMWare Horizon View support monitoring VMware Horizon View 7.3?

Does Foglight for VMWare Horizon View support monitoring VMware Horizon View 7.3?

Revised: August 24, 2022
4269938 - Does Foglight have cartridge for monitoring BigIP F5 Device?

The BigIP F5 is a very significant part of 3 tier, web application.  The device orchestrates requests at both the web and application tiers.  We...

Revised: August 24, 2022
4257985 - Does Foglight for Virtualization supports VMware vSphere 6.7 U3?

Does Foglight for Virtualization supports VMware vSphere 6.7 U3?

Revised: August 24, 2022
4315919 - Does Foglight for Storage Management (FSM) support for EMC VPLEX?

Does Foglight for Storage Management (FSM) support for EMC VPLEX? 

Revised: August 24, 2022
4313415 - Does Foglight for Virtualization Enterprise support RHEV (Red Hat Enterprise Virtualization)?

Does Foglight for Virtualization Enterprise support the monitoring of RHEV v3.5 (Red Hat Enterprise Virtualization)? Detect...

Revised: August 24, 2022
4286558 - Does Foglight for Storage Management support for NetApp 9.1 filers

Does Foglight for Storage Management supports collection from NetApp 9.1 ?

Revised: August 24, 2022
4275817 - Does Foglight for Virtualization Enterprise Edition supports Virtual Volumes monitoring?

Does Foglight for Virtualization Enterprise Edition (FVE) supports Virtual Volumes (vVols) monitoring? The summary information of the vVol...

Revised: August 24, 2022
4294350 - Does Foglight for SQL Server license enables Foglight Core capabilities?

Does Foglight for SQL Server license enables Foglight Core capabilities?

Revised: August 24, 2022
4306631 - Does Foglight for Exchange still support Exchange 2007

Does Foglight for Exchange still support Exchange 2007

Revised: August 24, 2022
4258055 - Does Foglight collect a metric similar to the AIX/topas PgspOut metric?

Does Foglight collect a metric similar to the AIX PgspOut metric?   Following are the definitions of the AIX/topas PgspOut and PageOut metrics...

Revised: August 24, 2022
4257995 - Does Foglight have the capability to monitor application services on Linux/Unix hosts?

Does Foglight  have the capability to monitor application services on Linux/Unix hosts?

Revised: August 24, 2022
4285924 - Does Exchange cartridge support Exchange 2007 Single Copy Cluster (SCC)

Does Exchange cartridge support Exchange 2007 Single Copy  Cluster (SCC)

Revised: August 24, 2022
4274718 - Does Exchange cartridge provide Mailbox count for each Mail Database on the monitored server

Does Exchange cartridge provide Mailbox count for each Mail Database on the monitored server

Revised: August 24, 2022
4281112 - Does current version of VMware cartridge fully support monitoring vCenter version 6.5?

Does current version of VMware cartridge fully support monitoring vCenter version 6.5?

Revised: August 24, 2022
4275277 - Does Cost Director cartridge need a separate license

Does Cost Director cartridge need a separate license

Revised: August 24, 2022
4285699 - Does Container Optimizer cartridge provide resources optimization recommendations for Kubernetes PODs

Does Container Optimizer cartridge provide resources optimization recommendations for Kubernetes PODs

Revised: August 24, 2022
4280787 - Does Container Management cartridge provide Roles to control user access to Container Management dashboards

Does Container Management cartridge provide Roles to control user access to Container Management dashboards

Revised: August 24, 2022
4280237 - Does Container Management cartridge provide any Rule that will trigger an alarm if a container terminates with invalid state and restarts frequently

Does Container Management cartridge provide any Rule that will trigger an alarm if a container terminates with invalid state and restarts frequently?

Revised: August 24, 2022
4315555 - Does Capacity Director for VMware/Hyper V require Clusters to function?

For the Capacity Director functionality, it is a requirement to have hosts (ESX hosts and Hyper-V servers) located within Clusters. However, this...

Revised: August 24, 2022
4285450 - Does Azure agent support collecting information about Classic type objects (VMs, StorageAccounts etc)

Does Azure agent support collecting information about Classic type objects (VMs, StorageAccounts etc)

Revised: August 24, 2022
4271280 - Does ADFS support secure LDAP connection to ADFS servers

Does ADFS allow secure LDAP connection to ADFS servers

Revised: August 24, 2022
4286225 - Does Active Directory cartridge support monitoring a Domain Controller that is a Azure VM

Does Active Directory cartridge support monitoring a Domain Controller that is a Azure VM

Revised: August 24, 2022
4280392 - Does Active Directory cartridge support monitoring Windows 2019 Domain Controllers

Does Active Directory cartridge support monitoring Windows 2019 Domain Controllers

Revised: August 24, 2022
4271301 - Does Active Directory cartridge support monitoring Windows 2016 Domain Controllers

Does Active Directory cartridge support monitoring Windows 2016 Domain Controllers

Revised: August 24, 2022
4271058 - Does Active Directory cartridge provide Time Skew monitoring on Domain Controllers

Does Active Directory cartridge provide Time Skew monitoring on Domain Controllers

Revised: August 24, 2022
4310293 - Documentation for all variables available for use in alarm messages for every rule

Within the configuration of the Database alarms (and email notifications) in the Database Alarm Administration dashboard, there are variables...

Revised: August 24, 2022
4262633 - Do Vulnerabilities CVE 2018 1259 and CVE 2018 1260 impact or affect Foglight?

Do the following vulnerabilities CVE-2018-1259 and CVE-2018-1260 have any impact on Foglight or SQL Cartridge?

Revised: August 24, 2022
4274837 - Do Rules provided by Container Management (Kubernetes/DockeSwarm) cartridge have an email action associated with severity levels

Do Rules provided by Container Management (Kubernetes/DockerSwarm) cartridge have an email action associated with severity levels

Revised: August 24, 2022
4304488 - DNS and Networking connectivity check from Linux to Windows machines

DNS and Networking connectivity check in order to monitor either Linux or Windows machines using Foglight, or if it is needed to have connectivity...

Revised: August 24, 2022
4301845 - Display last backup dates for different SQL Server backup types

For SQL Server databases, what does the Last Backup date in agent's Database drilldown page represent, and is there a way to see the last backup...

Revised: August 24, 2022
4271314 - Disk Utilization chart in adExplorer dashboard shows gray spinners if monitored Domain Controller is a VM hosted on NFS datastore

Disk Utilization chart in adExplorer dashboard shows gray spinners if monitored Domain Controller is a VM hosted on NFS datastore and HostCollector...

Revised: August 24, 2022
4256408 - Disk used percentage does not consider reserved disk space - disk space rule is not firing

Disk used percentage inaccurate when compared to df -k and the disk space rule is not firing when a disk is filled up. Foglight reports disk used...

Revised: August 24, 2022
4230123 - Disk utilization (% busy) is missing and shows as n/a in Databases Dashboard

Disk metrics such as Disk Utilization work in the Infrastructure and Host dashboards, but the same disk information cannot be seen in the disk...

Revised: August 24, 2022
4314922 - Disk Latency dashboard/report

Revised: August 24, 2022
4226730 - Disk Latency and Slowest Disk data are missing from the Overview dashboard

Slowest disk metrics were missing from the global DB dashboard for all the sql servers which are running on the VM's. For the physical sql servers...

Revised: August 24, 2022
4270941 - Disk I/O chart is grayed out for Hyper-V Virtual Machine if a snapshot is created without shutting down the VM

Disk I/O chart is grayed out for Hyper-V Virtual Machine if a snapshot is created without shutting down the VM

Revised: August 24, 2022
4296055 - Disk % busy metrics missing in databases dashboard

SQL Server agents are missing disk metrics in the databases dashboard. Errors like the following are found in the FMS log VERBOSE [http-0.0.0.0...

Revised: August 24, 2022
4298336 - Disabled rule still fires alarm and sends email

Receiving email alerts from a rule after copying and disabling it

Revised: August 24, 2022
4353965 - Directory Services Configuration - how to configure for Parent and Child Domains in AD Forest?

I have 3 domains setup in a Parent/Child/Child Active Directory configuration. I would like to be able to login to Foglight with accounts from...

Revised: August 24, 2022
4348894 - Difference in CPU utilization between Azure portal and Foglight console.

There is a difference in CPU utilization between Azure portal and Foglight console.

Revised: August 24, 2022
4279517 - Difference between UnixAgent and DellUnixAgent

What is the main difference between UnixAgent and DellUnixAgent

Revised: August 24, 2022
4227180 - Difference between the "DBSS - OS Cluster - Node is Offline" and "DBSS - Node Unavailable" alarms

What is the difference between the following two SQL Server alarms DBSS - OS Cluster - Node is Offline DBSS  - Node Unavailable

Revised: August 24, 2022
4280429 - Diagnostic Tests feature in Exchange cartridge does now allow a custom schedule

When creating a new test or copying an existing test, there is no option for Custom schedule to specify how often the test will run

Revised: August 24, 2022
4271323 - Diagnostic Tests feature in Active Directory cartridge does now allow a custom schedule

When creating a new test or copying an existing test, there is no option for Custom schedule to specify how often the test will run

Revised: August 24, 2022
4312899 - Diagnose EBS Performance in Amazon Web Services (AWS)

One or more of the following alarms have been raised by Foglight:- “Volume Read Latency XXX ms/op on Volume XXX is outside the normal...

Revised: August 24, 2022
4312885 - Diagnose Storage Service Performance issues in Azure

The following alarm “High Average E2E Latency of XXX” has been raised by Foglight.

Revised: August 24, 2022
4311389 - Determining SQL IO waits in the SQL Server agents

Where can the activities causing IO waits be found in the SQL Server database agent?

Revised: August 24, 2022
4271007 - Deploying RapidRecoveyAgent to FglAM fails

Attempting to deploy the Rapid Recovery Agent to Windows FglAM fails

Revised: August 24, 2022
4217302 - Deploying Foglight on Hyper-V

Deploying Foglight and/or Foglight Agent Manager (FglAM) on Hyper-V

Revised: August 24, 2022
4309510 - Deploy Custom User Defined Collections Across Multiple FMS Installations

How can a User Defined Collection be deployed across multiple FMS installations?

Revised: August 24, 2022
4320332 - Dependency Cartridge for VMware

Customer has been attempting to enable the "Virtual-VMware" Cartridge in his Foglight Environment and receiving a failure stating that the...

Revised: August 24, 2022
4334795 - DellUnixAgent not able to add host - The ICMP native helper application exited with error code 1

When trying to add a DellUnixaAgent for a Linux server , it shows verification failed: Could not start the native ICMP application, and at agent...

Revised: August 24, 2022
4311156 - DellUnixAgent or UnixAgentPlus deployed to monitor AIX host does not collect data

A UnixAgentPlus and DellUnixAgent was deployed to monitor an AIX host from the Agent Managers "Create Agent" utility.  The DellUnixAgent or...

Revised: August 24, 2022
4285646 - Delivery Groups Quick View dashboard shows empty space for group name due to invalid/corrupted data in monitored environment

If Delivery Group in monitored Xen environment has id '00000000-0000-0000-0000-000000000000' and name property is empty (due ot dirty/invalid...

Revised: August 24, 2022
4315520 - Sorting of the Virtual Machine Health (Performance) score is incorrect

Sorting of the Virtual Machine Health (Performance) score is incorrect. For example, if listed in descending order, a Virtual Machine with a...

Revised: August 24, 2022
4301102 - Some Oracle cartridge reports cannot be seen without the Administrator role

Some database cartridge reports are not visible unless the Administrator role has been granted to the Foglight user. Reports include: ASM...

Revised: August 24, 2022
4311788 - Some of the Agent Managers with multiple IPs are not showing IP Address in AM Dashboard

Some of the fglam with multiple ip address are showing 0.0.0.0 as IP Address in Foglight Agent Manager dashboard (see image).

Revised: August 24, 2022
4300114 - Some Disk metrics are missing for Linux server

Monitored Linux server is not displaying some disk metrics in the Infrastructure dashboards. Some physical disks are listed as Logical disks...

Revised: August 24, 2022
4274804 - Some data is missing/not populated correctly in VMware View dashboards

Some data is missing/not populated correctly in VMware View dashboards

Revised: August 24, 2022
4285556 - Some dashboards in Foglight Management Server (FMS) 5.9.5 can not be accessed due to missing fonts in OpenJDK on a host with Linux minimal install

Starting with Foglight Management Server 5.9.5, embedded JDK has been switched to OpenJDK which does not ship with default *.ttf font files. User...

Revised: August 24, 2022
4259880 - Some columns of the Excel report "Virtual Machines Network Performance - Service" do not have units

When creating the Excel report "Virtual Machines Network Performance - Service", the columns "Send Rate", "Recieve Rate" and "Transfer Rate" do...

Revised: August 24, 2022
4254090 - SNMP cartridge GenericDiscoveryAgent can't discover any devices

Devices cannot be discovered by the SNMP GenericDiscoveryAgent. The GenericDiscoveryAgent can ping the devices. The hostnames are set for...

Revised: August 24, 2022
4315503 - Snapshots are described as Checkpoints within Change History section of the VMware Optimizer dashboard

When viewing the Recent Changes within the Snapshot tab of the VMware Optimizer cartridge, a snapshot is referred to as a Checkpoint. For example...

Revised: August 24, 2022
4312859 - Snapshots are not appearing within the Optimizer dashboard

Snapshots are not appearing within the Optimizer dashboard. However, Foglight states that there are snapshots available for a particular Virtual...

Revised: August 24, 2022
4275654 - Snapshots are not displayed under Optimizer dashboard

The snapshots are not displayed under the Optimizer dashboard although all conditions for the snapshots to appear on the dashboards are fulfilled.

Revised: August 24, 2022
4311454 - SMTP Server setup does not work and test email fails with error

After configuring the SMTP server settings, test email fails with the following message VERBOSE [http-0.0.0.0-8080-1] STDOUT - DEBUG SMTP...

Revised: August 24, 2022
4279987 - SMI-S agent fails on retrieving SCSIProtocolControllers and getStorageStatisticsData with an illegal state exception error

SMI-S agent fails on retrieving SCSIProtocolControllers and getStorageStatisticsData with an illegal state exception error

Revised: August 24, 2022
4266280 - SMI-S Python/Generic SMISStorageAgent The controllers-ports tab only seems to be listing the status of the SP and ports. No Data or Ops rate is listed. Is this a limitation of the generic agent?

Under Storage Environment | Storage Explorer, The controllers-ports tab for EMC Array only seems to be listing the status of the SP and ports...

Revised: August 24, 2022
4228294 - Slow performance on FMS or generating support bundles takes a long time due to ASP objects

Foglight Management Server (FMS) performance is very slow or support bundles takes a long time (24 hours) to generate.

Revised: August 24, 2022
4311898 - Slow performance creating FMS support bundles, after cartridge upgrades, or agents starting up on FglAMs

After upgrading a FMS or database cartridges agents are missing after deploying the cartridge to the FglAM using the Agent Status or Agent...

Revised: August 24, 2022
4292486 - Slow performance after upgrade of databases cartridge

The following scenario is present: After upgrading the databases cartridges to 5.9.3.10, the UI became unresponsive. It is noted that the main...

Revised: August 24, 2022
4252986 - Slow dashboard display / Codecache exhaustion

Foglight is getting slow and the performance is very bad. While reviewing the Performance Report of the Foglight Management Server (FMS) the...

Revised: August 24, 2022
4261613 - Slashes in path designating idm.keytab location are stripped out.

The following path was designated in the vsj.properties file for the idm.keytab:     idm.keytab = C:\Quest_Software\Foglight\config\foglight...

Revised: August 24, 2022
4258285 - Single Sign-on stopped working after ktpass command issued again. Error "Acquire server credential failed" reported.

Single Sign-on (SSO) stopped working after the ktpass command was issued again. The new keytab file was placed on the FMS host but a blank page...

Revised: August 24, 2022
4254027 - Single Sign-on (SSO) login stopped working for five FMSs

Single Sign-on (SSO) login stopped working for five Foglight Management Servers (FMSs).  SSO stopped working for two FMSs in the morning and...

Revised: August 24, 2022
4255380 - Unable to monitor VMware vCenter

Unable to monitor VMware vCenter and get following error in VMware agent log 2017-01-16 13:11:07.781 INFO    [vm-historicTask-0] com.quest.agent...

Revised: August 24, 2022
4254933 - Unable to monitor Rapid Recovery core server (6.3) and get http 500 error when using vROOM agent 1.3

Unable to monitor Rapid Recovery core server (6.3) and get http 500 error when using vROOM agent 1.3 2019-11-05 13:04:01.945 ERROR   [Quartz...

Revised: August 24, 2022
4209520 - Unable to Monitor Dell Compellent array due to Getting Current System Storage Usage error

The environment was very large and there were 32 Storage Centers (SC)  monitored by a single Enterprise Manager (EM) host. For this reason,  there...

Revised: August 24, 2022
4279991 - Unable to modify Rule

Revised: August 24, 2022
4228798 - Unable to migrate ASM and DG Oracle agents

When an Oracle agent is migrated to a different FglAM (Foglight Agent Manager) the ASM and Data Guard agents should also be migrated along with the...

Revised: August 24, 2022
4271003 - Unable to logon to web console using foglight account after upgrade

Unable to logon to web console using foglight user after performing an upgrade to Foglight for virtualization enterprise edition or Foglight...

Revised: August 24, 2022
4288193 - Unable to Login with LDAPS after upgrading FMS

After upgrading the FMS (Foglight Management Server) users are unable to login with LDAPS authentication. With debug logging enabled, the error...

Revised: August 24, 2022
4219317 - Unable to login (Stuck at login)

Unable to login to Foglight(Stuck at login)

Revised: August 24, 2022
4296731 - Unable to locate host using the provided host name

While adding either a Vmware View host or vCenter the following message comes up:  "Unable to locate host using the provided host name"

Revised: August 24, 2022
4279402 - Unable to load Java VM shared library to start JVM: Access denied

Received the following error when installing fglam 5.7.3 on Windows Server 2008 (64bits) Unable to load Java VM shared library to start JVM...

Revised: August 24, 2022
4315395 - Unable to import/upload MIB due to "lowercase character" issue

When attempting to upload a MIB file from Administration | Integration | SNMP Trap Administration | Configuration | Upload MIB, errors similar to...

Revised: August 24, 2022
4273060 - Unable to implement the Optimizer Cartridge storage resizing recommendations on Optimizer 5.6.10

When navigation to VMware Environment | Optimizer | Storage, the pane states "This resource doesn't support reclaiming".  Furthermore, the Reclaim...

Revised: August 24, 2022
4279750 - Unable to evaluate derivation: DerivationCalculation for "packetsSent" or "packetsReceived"

These errors are in the FMS log YYYY-MM-DD HH:MM:SS.SSS WARN    [Data-3-thread-16] com.quest.nitro.service.derivation.DerivationService - Unable...

Revised: August 24, 2022
4216513 - Unable to evaluate derivation: DerivationCalculation for "packetsSent" or "packetsReceived"

 Unable to evaluate derivation: DerivationCalculation for "packetsSent" or "packetsReceived" These errors are in the FMS log 2013-04-14 02:05...

Revised: August 24, 2022
4265710 - Unable to download any agent logs from Foglight console. Message "Type not found: administration_agents_agenthost_downloadlogfiles:LatestLogFile" reported.

When trying to download log files from the Agent Status dashboard the following error message is reported: Could not execute the requested...

Revised: August 24, 2022
4258628 - Unable to download Foglight Management Server support bundle from UI

Unable to download Foglight Management Server support bundle from UI and gett following error message. Could not execute the requested operation...

Revised: August 24, 2022
4217363 - Unable to deploy agent package to the Agent manager (FglAM)

Unable to deploy agent package to the Foglight Agent manager (FglAM). Sample Error: Management server logs (FglAM logs makes no mention of...

Revised: August 24, 2022
4312975 - Unable to delete FSMChildService

In the service Builder dashboard  when trying to delete a FSMChildService that is included in more than one parent service the child service is...

Revised: August 24, 2022
4302089 - Unable to delete a Foglight installation on Windows source path too long

A Foglight installation cannot be deleted from Windows because the source path is too long. A Windows popup with the following message appears...

Revised: August 24, 2022
4285960 - Unable to create Storage Collector agent because Add button is grayed out in Storage Environment | Administration dashboard

Unable to create Storage Collector agent because Add button is grayed out in Storage Environment | Administration dashboard

Revised: August 24, 2022
4246812 - Unable to connect to Veeam 10 - ERROR: "Cannot find a valid credential."

Connection to Veeam failed with: --- ERROR   [Quartz[0]-1086680] com.quest.veeam.agent.VeeamAgentImpl - Cannot find a valid credential. com...

Revised: August 24, 2022
4258656 - Unable to connect OpenStack HostAgent, getting “Cannot get an embedded agent version from host” error from UI

I am unable to connect OpenStack HostAgent, getting “Cannot get an embedded agent version from host” error from the UI. Seeing following error in...

Revised: August 24, 2022
4313139 - Unable to collect VMware data: "Failed to acquire the READ lock for agent"

A newly created VMwarePerformance agent is unable to collect VMware data. The following messages can be found wtihin the Foglight Agent Manager...

Revised: August 24, 2022
4226672 - Unable to clone the DB2 alarm configuration

When trying to clone DB2 alarm configuration from one agent to another it does not work. The wizard ends without any error message, but when...

Revised: August 24, 2022
4302409 - Unable to choose a device while generating NetMonitor "Single Device Report"

While generating the NetMonitor "Single Device Report" , the device  is listed as " Null ". Devices are not listed on the drop-down menu.

Revised: August 24, 2022
4308790 - Unable to bring up SQL Performance Dashboard from the Performance link in the database agent page

The SQL Performance Dashboard could not be opened. From the database agent drilldown page nothing happens when clicking on SQL Performance and...

Revised: August 24, 2022
4262336 - Unable to authenticate Active Directory user after enable LDAP signing

Unable to authenticate Active Directory user after enable windows 2008 LDAP signing and getting following error in FMS debug log com.quest.agent...

Revised: August 24, 2022