Error: "Unable to connect to any of the specified Data Service hosts" (4229893)

Error: "Unable to connect to any of the specified Data Service hosts"

When trying to connect using the Quest Data Services (QDS) to connect to Salesforce or AMAZON DynamoDB for example, the following error occurs:

ERROR:

If using Windows 10, this issue occurs. It should be addressed in v3.8

WORKAROUND:

1. Close Toad Data Point.
2. Go to C:\Users\username\AppData\Local\Quest Software\Toad Data Point Hub Data\Data *.
3. Delete file 'Guardian.lock'.

STATUS

Issue fixed in version 3.5. The latest version can be downloaded here.

QAT-1179 and QAT-6183

If the error occurs in version 3.5 and above, it may be necessary to reset the 'Toad Data Point Hub Data' folder: i.e. ** This process can be undone as no files are deleted. 1. Close Toad Data Point. 2. Go to C:\Users\username\AppData\Local\Quest Software\. 3. Rename 'Toad Data Point Hub Data' folder to 'Toad Data Point Hub Data OLD'. 4. Launch TDP and retest the connection. ** Renaming the Hub Data directory may result in data loss. If this has occurred: 1. Close Toad Data Point. 2. Go to C:\Users\username\AppData\Local\Quest Software\Toad Data Point Hub Data OLD\. 3. Copy the 'conf' and 'data' folders to the newly created ‘Toad Data Point Hub Data’ folder.