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StoragePoint 6.4 - Known Issues

Known Issues
Introduction Installer May Not Always Rollback on Cancel Installer May Fail if Critical Updates Are Missing Uninstalling other Metalogix Products Applying CU or Updates Large File Support Large File Content Type FIPS Compliance Incorrect Endpoint Size and BLOB Count on Dashboard Using the Previous Version of SharePoint for the Look and Feel SharePoint 2013 Eval Sites Loading Files Outside of the UI Bulk Recall and Unused BLOB Cleanup Selecting Scope for a Profile goes to Central Admin Scheduling the Process Existing Jobs Customized or Unghosted Files Move-SPSite Upgrade Support from Previous Versions of StoragePoint Deprecated Data Types Modern UI for SharePoint 2019/SharePoint SE BLOBS Not Being Removed by UBC Upgrade from 5.9.0.74 to 6.1 is failing with a timeout error When Metadata Change Rule Condition is Content Property=Folder, blobs are not archived Masterkey error after migration (SharePoint 2013/SharePoint 2016) Not all missing blobs are repopulated when the option “Restore Missing blobs” in BLOB Health Analyzer is checked Unused BLOB Cleanup job counts unused BLOBs as backup BLOBs Number of BLOBs to migrate and size of migrated BLOBs are always 0 in BLOB Migrate Analyze and Estimate After completing the StoragePoint upgrade process from 5.x, the old logos are maintained. Analyze and Estimate for BLOB recall/externalize is not accurate if large file(s) exist(s) "TypeLoadException: Could not load file or assembly 'Bluethread.SharePoint.StoragePoint.Utilities" ULS error Free space is marked as N/A for endpoints BLOB Migrate displays free space as 0B There is an error “This page has encountered a critical error. Contact your system administrator if this problem persists.” when cataloging librarian from the Web Application or Content Database
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Customized or Unghosted Files

Customized or unghosted files will not be excluded from externalization unless the profile endpoint selection mode is asynchronous. See Synchronous versus Asynchronous in the StoragePoint Reference Guide for more information.

Unghosted sync update

 

 

unghosted ghosted update

Move-SPSite

Until further updates are tested, Quest does not recommend the use of Move-SPSite for any content that is externalized using RBS.

 

The workaround for moving site collections within the same web-app scoped profile is to use Move-Site, with the same parameters as Move-SPSite. This command will not work for moving site collections from one content database to another, if the content databases are covered by separate profiles.

 

Only the following two use cases are supported for Move-SPSite cmdlet, and the following steps must be taken after the move.

 

1.Moving site from non-RBS content database to RBS content database (either WEB APP or content database scoped).

a.Perform an iis reset.

b.'Reboot' the profile - Disable externalization, save, enable externalization, save. This will enable StoragePoint User Interface on the moved content, if applicable.

c.Perform a bulk externalization timer job to externalize content - it will be internalized after migration.

 

2.Moving site from RBS content database (either WEB APP or CDB scoped) to non-RBS content database

a.Perform an iis reset.

b.'Reboot' the profile - Disable externalization, save, enable externalization, save. This will enable StoragePoint User Interface on the moved content, if applicable.

c.Perform a bulk externalization timer job to externalize content - it will be internalized after migration.

d.Run the Unused BLOB Cleanup timer job to remove orphaned BLOBs from the source.

Upgrade Support from Previous Versions of StoragePoint

While Quest supports the latest two releases of StoragePoint as well as upgrades to the current release from the last two releases, often customers find themselves upgrading from versions that are no longer supported. Below is a chart of upgrade scenarios that will work. For versions older than those listed, an interim upgrade to version 5.5 will be required.

From

To

5.1.3084.0

5.5.43472.0

5.5.43472.0

5.7.18208.45

5.7.18208.45

5.9.2.310

5.9.2.310

6.0.0.586

6.0.0.586

6.1.0.517 and above

 

Deprecated Data Types

Ntext, text, and image data types should not be used with StoragePoint as future versions of SQL server may remove them.

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