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StoragePoint 6.4 - Known Issues

Known Issues
Introduction Installer May Not Always Rollback on Cancel Installer May Fail if Critical Updates Are Missing Uninstalling other Metalogix Products Applying CU or Updates Large File Support Large File Content Type FIPS Compliance Incorrect Endpoint Size and BLOB Count on Dashboard Using the Previous Version of SharePoint for the Look and Feel SharePoint 2013 Eval Sites Loading Files Outside of the UI Bulk Recall and Unused BLOB Cleanup Selecting Scope for a Profile goes to Central Admin Scheduling the Process Existing Jobs Customized or Unghosted Files Move-SPSite Upgrade Support from Previous Versions of StoragePoint Deprecated Data Types Modern UI for SharePoint 2019/SharePoint SE BLOBS Not Being Removed by UBC Upgrade from 5.9.0.74 to 6.1 is failing with a timeout error When Metadata Change Rule Condition is Content Property=Folder, blobs are not archived Masterkey error after migration (SharePoint 2013/SharePoint 2016) Not all missing blobs are repopulated when the option “Restore Missing blobs” in BLOB Health Analyzer is checked Unused BLOB Cleanup job counts unused BLOBs as backup BLOBs Number of BLOBs to migrate and size of migrated BLOBs are always 0 in BLOB Migrate Analyze and Estimate After completing the StoragePoint upgrade process from 5.x, the old logos are maintained. Analyze and Estimate for BLOB recall/externalize is not accurate if large file(s) exist(s) "TypeLoadException: Could not load file or assembly 'Bluethread.SharePoint.StoragePoint.Utilities" ULS error Free space is marked as N/A for endpoints BLOB Migrate displays free space as 0B There is an error “This page has encountered a critical error. Contact your system administrator if this problem persists.” when cataloging librarian from the Web Application or Content Database
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FIPS Compliance

Enabling Federal Information Processing Standards (FIPS) can cause errors across the SharePoint farm and is not compatible with StoragePoint.

The following adapters are not FIPS compliant:

·EMC Atmos (supports SHA)

·HCP 9.2 (HCP 9.3 supports SHA-256,SHA-512, RIPEMD-160)

·IBM COS (supports SHA-256,SHA-512 etc)

·AmazonS3 (supports MD3)

·HS3

·Azure

Incorrect Endpoint Size and BLOB Count on Dashboard

After running the unused blob cleanup to confirm dashboard metrics have been collected recently, there may still be a discrepancy between the data reported on the dashboard, and the actual number/size of data on the endpoints. If there seems to be a discrepancy, use the values directly from the endpoint.

If the endpoint has a retention period enabled over and above any retention periods configured in SharePoint (recycle bins) or StoragePoint (retention period), BLOBS on these endpoints may be counted as 'Unused BLOB Files Removed' in the Unused BLOB Cleanup Job Summary.

Using the Previous Version of SharePoint for the Look and Feel

If sites are being created with a user interface from a previous version, i.e. creating a site in SharePoint 2016 with a SharePoint 2013 look, the StoragePoint controls will not be available. Please contact support with the SharePoint version and the exact version of StoragePoint. A solution can be made available.

SharePoint 2013 Eval Sites

When upgrading to SharePoint 2013, there is an option to view the SharePoint 2010 sites as an evaluation copy in order to correct layout and format. The url of this site will be different than the copied site, and this may break the link to externalized BLOBs if content is copied.

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