To complete patch downloads, access product information, and interact with Quest Support, the firewall, DNS server, and proxy server settings must allow the appliance to access specific domains on both port 80 and port 443.
Refer to the link for the websites that must be accessible to the appliance:
https://go.kace.com/to/k1000-network-ports-url-whitelist
The following workflow is for first-time patch-subscription.
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Gather information: Identify the operating systems, language packages, and applications installed on managed devices so that you know what you need to subscribe to. You can find this information on the appliance Dashboard page as well as by running reports. See View details about operating systems and applications. |
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Select initial patch subscription settings: Subscribe to the operating systems and languages required by managed devices. See Subscribing to patches and configuring download settings. |
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Download patch detection signatures: Patch detection signatures are smaller files that can be downloaded quickly and do not require much disk space. Download the patch detection signatures of the patches you subscribe to. Downloading these signatures enables you to view available patches and identify the patch packages you want to download later. See Select patch and feature update download settings. |
4. |
Run a detect-only patching job: Schedule a Detect-only patching job to identify the patches required by managed devices. A detect-only patching job is a one-time operation that shows how large the first patching job is going to be. Also, it indicates how to allocate resources based on device availability for patch installations and reboots. To run a detect-only patching job, create a patching schedule that detects patches on all devices. See Configuring patch schedules. |
5. |
Select patch package download settings: After you have identified the patch packages that you need, set a time for package downloads to occur. See Select patch and feature update download settings. |
You can view information about the operating systems and applications installed on managed devices on the Summary Detail page.
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If your appliance has the Organization component enabled, and you want view information for the appliance, log in to the System Administration Console: http://appliance_hostname/system, or select System from the drop-down list in the top-right corner of the page. |
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If your appliance does not have the Organization component enabled, or if you want to view organization-level information, log in to the Administrator Console : http://appliance_hostname/admin. Or, if the Show organization menu in admin header option is enabled, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
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The appliance runs a report that displays the software installed on managed devices. See About reports.
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