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• Foglight for Exchange 5.7.2.3
• Foglight for Exchange 5.7.2.3 - User and Reference Guide

Foglight for Exchange 5.7.2.3 - User and Reference Guide

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Navigation basics

Foglight browser interface panels

Navigation panel Display panel Action panel

Drill down actions Breadcrumb trail Time range Lists

Sorting content Hiding columns Filtering content

Alarms and state indicators Mouse-over actions Foglight for Exchange roles

Exploring the Foglight for Exchange dashboards

Accessing the Foglight for Exchange dashboards Exchange Alarms dashboard Exchange Environment dashboard

Exchange Environment > Health Check tab Exchange Environment > Monitoring tab Exchange Environment > Administration tab Exchange Environment > Reports tab Exchange Environment > FAQts tab

Exchange Explorer dashboard

Exchange Infrastructure view Exchange Explorer Primary view

Exchange Rule Management dashboard

Managing Exchange agents

Agent Status dashboard Exchange agent management

Tasks list Agent Management view

Exchange agent properties

Configuration Monitor Data Collection Scheduler

Reporting on your Exchange environment

Foglight for Exchange reports

Foglight for Exchange views

Role views

Exchange Roles Environment Summary (All Exchange Roles) view Client Access Role Environment Summary view Edge Transport Role Environment Summary view Hub Transport Role Environment Summary view Mailbox Role Environment Summary view Unified Messaging Role Environment Summary view Exchange Roles Explorer Summary (All Roles) view Client Access Role Explorer Summary view Edge Transport Role Explorer Summary view Hub Transport Role Explorer Summary view Mailbox Role Explorer Summary view Unified Messaging Role Explorer Summary view

Exchange Server views

Exchange Servers Environment Summary (All Exchange Servers) view Exchange Server Environment Summary view Exchange Servers Explorer Summary (All Exchange Servers) view Exchange Server Explorer Summary view Resource Utilization Details view Exchange Server Roles view Exchange Server AD Health view Exchange Server Managed Availability view

Site views

Exchange Sites Environment Summary (All Sites) view Exchange Site Environment Summary view Exchange Sites Explorer Summary (All Sites) view Exchange Site Explorer Summary view

Cluster views

Exchange Cluster Environment Summary view Exchange Clusters Explorer Summary (All Clusters) view Exchange Cluster Explorer Summary view

Description of Embedded views

Agent State view Alarms view Auto Attendant Calls view Auto Attendant Directory Access view Auto Attendant General view Auto Attendant Transfers view Cached LDAP Searches/sec view CAS AB Load view CAS AB Service view CAS ActiveSync view CAS Control Panel Load view CAS Load view CAS OAB Download view CAS RPC Client Access view CAS RPC Client Access Load view CAS RPC HTTP view Client Access Features view Cluster Database Details view Cluster Storage Group Details view Cluster Summary and Resource Information view Cluster Summary view Clusters Listing view CPU view Disk view Domain Controllers view Edge Agent view Edge Transport Features view Exchange Roles Server Summary view Exchange Server Roles view (reference information) Exchange Servers in This Cluster view Exchange Servers view (Exchange Cluster Environment Summary) Exchange Servers view Host Monitor view Hub Transport Features view IP Address view Mailbox Features view Mailbox Store Assistant view Managed Availability Recovery Action Results view Memory view Network view Processes LDAP Read Time view Resource Utilization view Roles Listing view Roles Explorer view Role Features State view Roles Top 3 view Server Health view Server Listing view Servers in Site view Servers In This Site view Site By Category view Site Listing view Store Calendar Attendant view Store Client Search view Store Content Indexing view Store Database view Store Public Load view Store Resource Booking view Store RPC Client Throttling view Store Transport view Store User Load view Summary and Resource Information view Top 3 CPU Consumers view Top 3 Memory Consumers view Top 3 Network Consumers view Top 3 Storage Consumers view Total LDAP Read Time On All DCs view Total Long-Running LDAP Operations On All DCs view Transport Dumpster view Transport Edge Sync view Transport Extensibility Agent view Transport Load Store Drivers view Transport Queues view UM Availability view UM Call Answer General view UM Call Answer view UM Fax view UM General Current view UM General view UM Subscriber Access Calendar view UM Subscriber Access Directory view UM Subscriber Access General view UM Subscriber Access Message view Unified Messaging Features view Windows Services view

Foglight for Exchange rules

Rules dashboard Exchange Rule Management dashboard Managing Foglight for Exchange rules Rules reference

Running diagnostic tests

Diagnostic Tests dashboard

Tasks list About Diagnostic Test Types pane Diagnostic Tests list

Diagnostic Tests reference

Internal Mailbox Remote Forest Mailbox Replication Health

Troubleshooting

Configuring the agent to log on as a service

Managing Exchange metrics

Agent Status and Agent Properties dashboards Exchange Metrics Management dashboard Managing Exchange metrics

Using the Metrics Management dashboard Using the Agent Status and Agent Properties dashboards

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Accessing the Foglight for Exchange dashboards

To access the dashboards:

1	On the navigation panel, under Dashboards, click the expansion state box to the left of Exchange.

2	Click one of the dashboard items.

•	Click Exchange Alarms to display a list of the current alarms triggered within Foglight for Exchange.

•	Click Exchange Environment to display the Exchange Environment dashboard, which includes the following tabs:

•	Monitoring: displays a summary of the Exchange servers being monitored and their current state.

•	Health Check: displays the health state of clusters and servers in your environment.

•	Administration: allows you to perform administrative tasks, including:

•	Deploy the Exchange agent package, create and activate Exchange agents, and start or stop collecting data.

•	View and manage rules that exist in your environment.

•	View a list of diagnostic tests that are available, as well as run a test immediately or define a schedule for when a test is to be run.

•	View, edit and enable/ disable the optional metric collections that are configurable for Exchange agents.

•	Reports: allows you to build, view, and manage custom reports.

•	FAQts: displays questions relating to a selected object.

•	Click Exchange Explorer to display performance metrics and alarms for an Exchange server or group of servers.

•	Click Rule Management to view and manage Foglight for Exchange rules.

Exchange Alarms dashboard

The Exchange Alarms dashboard shows the alarms that have been triggered but not cleared within Foglight for Exchange. It can be used to isolate alarms specific to your Exchange environment.

Figure 6. Exchange Alarms dashboard

The Alarms List on this view is a sortable list that displays the outstanding Foglight for Exchange alarms. Each alarm row in the Alarms List contains the following information.

 

Table 2. Alarms List information

Severity	The icon in this column indicates the severity of the alarm.
Server	Displays the name of the Exchange server where the alarm occurred. Clicking the server name displays a popup menu where you can choose to view details about the selected server in either the Exchange Explorer dashboard or Quick View in the Exchange Environment dashboard.
Time	Displays the date and time when the alarm occurred.
Cleared	Displays whether the alarm was cleared.
Cleared by	For cleared alarms, displays the users who cleared the alarm.
Instance	Displays the topology object instance name that triggered the alarm.
Alarm Message	Displays the alarm message.

Clicking an alarm’s severity icon, object icon, alarm message, or time displays a popup where you can acknowledge or clear the alarm. This popup provides pertinent information about the selected alarm, such as the rule of origin of the alarm, the history of the alarm, and all of the notes attached to the alarm. For more information about managing alarms, see the Foglight User Guide or online help.

Exchange Environment dashboard

The Exchange Environment dashboard includes the following tabs:

•	Monitoring: displays the health state of clusters and servers in your environment. For details, see Exchange Environment > Monitoring tab.

•	Health Check: displays clusters and servers health state. For details, see Exchange Environment > Health Check tab.

•	Administration: allows you to perform administrative tasks, including:

•	Deploy the Exchange agent package, create and activate Exchange agents, and start or stop collecting data.

•	View and manage rules that exist in your environment.

•	View a list of diagnostic tests that are available, as well as run a test immediately or define a schedule for when a test is to be run.

•	View, edit and enable/ disable the optional metric collections that are configurable for Exchange agents.

•	Run a script for configuring Exchange agent settings.

 

NOTE: In a federated environment, the administrative tasks and Agents view are available only on the Federated Children and not on the Foglight Federation Master.

For details, see Exchange Environment > Administration tab.

•	Reports: allows you to manage custom Exchange reports. For details, see Exchange Environment > Reports tab.

•	FAQts: displays questions relating to a selected object. For details, see Exchange Environment > FAQts tab.

Exchange Environment > Health Check tab

The Health Check tab displays the health state of clusters and servers in your environment. This tab consists of the following views:

•	Cluster Health Check

•	Server Status

Cluster Health Check

Click the Cluster Health Check link at the top of the tab, to display the Cluster Health Check view.

Figure 7. Cluster Health Check view

The following table lists the information displayed in the report.

 

Table 3. Cluster Health Status view - information

Column	Description
Cluster	Cluster name.
Server Name	Name of the Exchange servers included in the cluster.
Storage Group/Database	Exchange cluster storage group or database name.
Active Copy	Cluster copy state (active or passive).
Replication State	Health state for cluster replication state.
Copy Queue Length	Health state for cluster copy queue length on a passive node.
Replay Queue Length	Health state for cluster replay queue length on a passive node.
Content Index State	Health state for cluster content index state.

To search for a particular cluster, type the cluster name on the Search box at the top right corner of the view, then press Enter.

Server Status

Click the Server Status link at the top of the tab, to display the Server Status view.

Figure 8. Server Status view

The following table lists the information displayed in the report.

 

Table 4. Server Status view - information

Column		Description
Host Metrics	Server	Server name.
	Service	Indicates if Exchange services are running.
	CPU	Health state for the host CPU.
	Storage	Health state for the host storage.
	Network	Health state for the host network.
	Memory	Health state for the host memory.
Mailbox	MAPI	Health state for the Outlook MAPI feature.
Hub Transport	SMTP	Health state for the SMTP feature.
	Send Queue	Health state for the hub transport send queue.
	Unreachable Queue	Health state for the hub transport unreachable queue.
	Poison Queue	Health state for the hub transport poison queue.
Client Access	OWA	Health state for the OWA feature.
	ActiveSync	Health state for ActiveSync.
	EWS	Health state for the Exchange Web Service.

To search for a particular server, type the server name on the Search Server box at the top right corner of the view, then press Enter.

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