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NetVault 11.4.5 - Administration Guide

Introduction Getting started Configuring clients Configuring storage devices Backing up data Managing policies Restoring data Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in table view Managing disk-based storage devices in tree view Managing tape libraries in table view Managing tape libraries in tree view Managing tape drives in table view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user accounts Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting

Viewing tape library details

On the Manage Devices page, you can view the list of storage devices added to the NetVault Backup Server. The device status is indicated using the following icons.

Device is online and available for use.

Device is offline. NetVault Backup is able to detect the device, but unable to access it for backup or restore jobs.

Device is unavailable. NetVault Backup is unable to detect the device.

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On the Tape Library Management page, you can view the following information:
Library details: This area shows the following information:
Name: Library name.
Vendor: Vendor name.
Product: Library type.
Drives: Number of drives.
Slots: Number of slots.
Client: Client to which the device is attached.
Status: Device status (online or offline).
Activity: Device or door status.
Door: Door status (open or closed).
Drives table: The Drives table lists all tape drives for the library. It shows the following information:
Status icon: Drive status icon.
Bay: Drive bay number.
Name: Drive name.
Status: Drive status (online or offline).
Activity: Idle or writing.
Contents: Label of the tape loaded in the drive. If the drive does not contain any tape, the column shows “Unloaded.”

Opening and closing library door

Before opening a library door, you must issue the Open Door command from the WebUI. NetVault Backup puts a software lock on the library door to prevent anyone from opening the door without issuing the Open Door command. If you do not issue this command, NetVault Backup does not know when tapes are added, removed, or rearranged, and it may attempt to load non-existent media.

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On the Tape Library Management page, click Open Door.

Exporting tapes to entry/exit ports

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In the list of devices, click the icon to open the library that contains the tape, and then click the Slots link or the corresponding Manage Slots button to open the Slot Browser.
When you issue the Open Port command, NetVault Backup puts a software lock on library so that it knows that the port door is going to be opened.
When you issue the Close Door command, NetVault Backup knows that you have physically closed the port door, and it removes the lock on the library.

Restarting ACSLS or NDMP Libraries

If an ACSLS or NDMP library encounters a network problem, use the following procedure to restart the library. The Restart method restarts the network and socket connections by removing them and adding the library again.

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On the Tape Library Management page, click Restart.
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