KACE Systems Management Appliance 14.0 Common Documents - KACE Service Desk Administrator Guide

Change device owners

You can change asset and device owners as needed.

This topic describes the process of changing device owners using the Assets list. You can also change device owners using the Asset Detail or Device Detail page.

Go to the Assets list:

Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information.

On the left navigation bar, click Asset Management, then click Assets.

In the View By drop-down list, select Asset Type > Device > All Device Subtypes.

In the Assets list, select one or more devices that you want to assign to a specific owner.

Select Choose Action > Assign to.

In the Assign To dialog box that appears, click Unassigned, and select a user account that you want to assign as an owner of the selected assets.

The list that appears displays the full name, account name, and email address for each user.

Click Save.

The Assign To dialog box closes and the Assets list refreshes, showing the asset owner name in the Assignee Name column.

Add more owner-related columns to the Assets list.

In the Assets list, click

Select any of the following options, as required, to view these columns in the Assets list: Assignee Login, Assignee Email, Assignee Domain, Assignee Budget Code, Assignee Location, Assignee Role, or Assignee Locale.

The selected columns appear in the Assets list.

If you changed the owner for a device, you can observe this change on the Devices list.

On the left navigation bar, click Inventory, then click Devices.

In the Devices list, observe the Assignee Name column of the row containing the device whose owner you changed.

The Assignee Name column displays the name of the device owner

Tip:	TIP: Alternatively, you can change the asset or device owner on the Asset Detail or Device Detail page.

View and configure asset lifecycle settings

With the exception of locations, each asset type can have a status indicating its use or purpose, such as Active, Disposed, Expired, or others.

In order to configure applicable asset lifecycle settings, your user role must be granted a write-level Asset Lifecycle permission. To view asset lifecycle settings, a read-level permission is sufficient. For more information about user roles, see Managing Organization Roles and User Roles.

Use the Asset Lifecycle Settings page to view the list of existing asset status entries, and to add new ones, as required.

Complete one of the following steps:

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On the left navigation bar, click Asset Management, then click Assets.

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On the left navigation bar, click Asset Management, then click Contracts.

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On the left navigation bar, click Asset Management, then click Licenses.

On the list page that appears, click Choose Action > Configure Lifecycle Settings.

Tip:

TIP: You can quickly change an asset status by selecting the asset on the list page, clicking Choose Action > Change Asset Status, and selecting the appropriate status in the Change Asset Status dialog box. Access to this command requires a write-level Assets, Contracts, or Licenses permission, as applicable. For more information about user roles, see Managing Organization Roles and User Roles.

The Asset Lifecycle Settings page appears.

On the Asset Lifecycle Settings page, under Asset Status, review the list of default asset statuses.

The following default asset statuses are available:

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Active: Any asset that is deployed, active, or in use.

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Disposed: An asset that is no longer available for use.

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Expired: A software license or contract asset that has expired.

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In Stock: A recently received asset.

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