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Recovery Manager for AD 10.2 - User Guide

Overview Getting started
Permissions required to use Recovery Manager for Active Directory Recovery Manager Console Getting and using help Configuring Windows Firewall Using Computer Collections Managing Recovery Manager for Active Directory configuration Licensing
Backing up data
Permissions required for the Backup operation Managing Backup Agent Using a least-privileged user account to back up data Using Managed Service Accounts Active Directory backups vs Windows System State backups Creating BMR and Active Directory backups Using the Backup Wizard Retrying backup creation Enabling backup encryption Backing up AD LDS (ADAM) Backing up cross-domain group membership Backing up distributed file system (DFS) data Backup scheduling Setting performance options Setting advanced backup options Unpacking backups Using e-mail notification Viewing backup creation results
Restoring data
Getting started with Active Directory recovery Managing deleted or recycled objects Restoring backed up Active Directory components Integration with Change Auditor for Active Directory Using granular online restore Restoring AD LDS (ADAM) Selectively restoring Active Directory object attributes Restoring objects in an application directory partition Restoring object quotas Restoring cross-domain group membership Performing a restore without having administrator privileges Reports about objects and operations Using complete offline restore Offline restore implications Restoring SYSVOL authoritatively Performing a granular restore of SYSVOL Recovering Group Policy Restoring data from third-party backups Using the Extract Wizard Restoring passwords and SID history
Full Replication Consolidating backup registration data Monitoring Recovery Manager for Active Directory Using Management Shell Collecting diagnostic data for technical support Using Recovery Manager for Active Directory web portal Appendices
Frequently asked questions Best practices for using Computer Collections Best practices for creating backups Ports Used by Recovery Manager for Active Directory Backup Wizard Online Restore Wizard Online Restore Wizard for AD LDS (ADAM) Group Policy Restore Wizard Repair Wizard Extract Wizard Technical characteristics Events generated by Recovery Manager for Active Directory Descriptions of PowerShell commands
Add-RMADBackup Add-RMADCollectionItem Add-RMADReplicationConsole Add-RMADStorageServer Backup-RMADCollection Compare-RMADObject Convert-RMADBackup ConvertTo-RMADRecycledObject Create-RMADStorageAgentSetup Expand-RMADBackup Export-RMADBackup Export-RMADSecureStorageBackup Get-RMADBackup Get-RMADBackupAgent Get-RMADBackupInfo Get-RMADBackupObject Get-RMADBackupSecurityStatus Get-RMADCollection Get-RMADCollectionItem Get-RMADDeletedObject Get-RMADGlobalOptions Get-RMADLicenseInfo Get-RMADObject Get-RMADReplicationConsole Get-RMADReplicationSchedule Get-RMADReplicationSession Get-RMADReplicationSessionItem Get-RMADReportObject Get-RMADReportObjectAttributes Get-RMADReportObjectChildren Get-RMADReportSession Get-RMADSession Get-RMADSessionItem Get-RMADSessionItemEvent Get-RMADStorageServer Get-RMADStorageServerHardeningStatus Get-RMADStorageServerRetentionPolicy Import-RMADBackup Install-RMADBackupAgent New-RMADCollection New-RMADSchedule Protect-RMADSecureStorageServer Publish-RMADBackupSecurityStatus Refresh-RMADStorageServer Register-RMADSecureStorageBackups Remove-RMADBackup Remove-RMADBackupAgent Remove-RMADCollection Remove-RMADCollectionItem Remove-RMADReplicationConsole Remove-RMADReplicationSchedule Remove-RMADReplicationSession Remove-RMADStorageServer Remove-RMADUnpackedComponent Rename-RMADCollection Restore-RMADDeletedObject Restore-RMADDomainController Restore-RMADObject Set-RMADCollection Set-RMADGlobalOptions Set-RMADReplicationConsole Set-RMADReplicationSchedule Set-RMADStorageServerRetentionPolicy Start-RMADReplication Start-RMADReportViewer Test-RMADSecureStorageBackup Unprotect-RMADStorageServer Update-RMADBackupAgent Update-RMADLicense

Getting and using help

Help topics and tips provided with Recovery Manager for Active Directory help you accomplish your tasks. To get assistance while you work:

  • On the Help menu, click Help Topics. This displays the Help Viewer. To find a Help topic, use the Contents and Search tabs of the Help Viewer.

  • To see a brief description of a wizard page or a dialog box, press the F1 key or click the Help button.

  • To see a brief description of a menu command or a toolbar button, point to the command or button. Descriptions of toolbar buttons appear as tool-tips.

Descriptions of menu commands appear in the status bar at the bottom of the window. If the status bar is not displayed, click Customize on the View menu, and then select the Status bar check box in the Customize View dialog box.

 

Configuring Windows Firewall

A firewall enabled in your environment may block traffic on ports used by Recovery Manager for Active Directory, preventing you from backing up or restoring data. Before you start using Recovery Manager for Active Directory, make sure your firewall does not block traffic on ports used by Recovery Manager for Active Directory. For more information about these ports, see the Deployment Guide supplied with this release.

This section provides instructions on how to configure built-in Windows Firewall on a computer that is running Windows Server 2008 or later (domain controller or AD LDS (ADAM) host), so that Recovery Manager for Active Directory could back up data on that computer.

The section covers the following methods:

 

Manual method

For each of the following agents, you must create the specified firewall rules to allow traffic on ports used by Recovery Manager for Active Directory. For descriptions of each firewall rule, see the table below.

Backup Agent:

  • If you have a preinstalled Backup Agent, create Rule 3 and specify BackupAgent64.exe in the Program path parameter.

  • If you have an automatic Backup Agent installation, create Rule 3 and specify ErdAgent.exe instead of <backup agent> in the Program path parameter.

  • If you use the specified Backup Agent port, you need to configure Rule 1 and Rule 3. In Rule 3, specify <specific TCP port> for the Backup Agent in the Local ports parameter.

  • If you use the RPC dynamic port range for the Backup Agent, configure Rule 1, Rule 2, and Rule 3. In Rule 3, specify the <RPC dynamic port range> for the Backup Agent in the Local ports parameter.

Online Restore Agent:

  • Configure Rule 4 and specify OnlineRestoreAdapter.exe in the Program path parameter.

  • If you use the specified Online Restore Agent port, configure Rule 1 and Rule 4. In Rule 4, specify <specific TCP port> for the Online Restore Agent in the Local ports parameter.

  • If the RPC dynamic port range is used for the Online Restore Agent , configure Rule 1, Rule 2, and Rule 4. In Rule 4, specify <RPC dynamic port range> for the Online Restore Agent in the Local ports parameter.

Offline Restore Agent:

  • Configure Rule 5 and specify RstAgent.exe in the Program path parameter.

  • If you use the specified Offline Restore Agent port, you need to configure Rule 1 and Rule 5. In Rule 5, specify <specific TCP port> for the Offline Restore Agent in the Local ports parameter.

  • If you use the RPC dynamic port range for the Offline Restore Agent , configure Rule 1, Rule 2, and Rule 5. In Rule 5, specify <RPC dynamic port range> for the Offline Restore Agent in the Local ports parameter.

Management Agent:

  • Configure Rule 6 and specify the ManagementAgent.exe in the Program path parameter.

  • If you use the specified Backup Agent port, configure Rule 1 and Rule 6. In Rule 6, specify <specific TCP port> for the Management Agent in the Local ports parameter.

  • If you use the RPC dynamic port range for the Management Agent, configure Rule 1, Rule 2, and Rule 6. In Rule 6, specify <RPC dynamic port range> for the Management Agent in the Local ports parameter.

Forest Recovery Agent:

  • Configure Rule 7 and specify FRRestoreService64.exe in the Program path parameter.

  • If you use the specified Backup Agent port, configure Rule 1 and Rule 7. In Rule 7, specify <specific TCP port> for the Forest Recovery Agent in the Local ports parameter.

  • If you use the RPC dynamic port range for the Forest Recovery Agent, configure Rule 1, Rule 2, and Rule 7. For Rule 7, specify <RPC dynamic port range> for the Forest Recovery Agent in the Local ports parameter.

The following list describes the settings for each firewall rule. Any setting not described in this list can be left as the default value.

  • Rule 1

    • Rule Type: Custom
    • Program Path: System
    • Service settings: Apply to all programs and services
    • Protocol: TCP
    • Local ports: 445
    • Remote ports: Any
    • Local IP addresses: Any
    • Remote IP addresses: Any
    • Action: Allow the connection
    • Rule profile: Domain, Private, and Public
    • Allowed users: Any
    • Allowed computers: Any

  • Rule 2

    • Rule Type: Custom
    • Program Path: %SystemRoot%\System32\Svchost.exe
    • Service settings: Remote Procedure Call (RpcSs)
    • Protocol: TCP
    • Local ports: RPC Endpoint Mapper
    • Remote ports: Any
    • Local IP addresses: Any
    • Remote IP addresses: Any
    • Action: Allow the connection
    • Rule profile: Domain, Private, and Public
    • Allowed users: Any
    • Allowed computers: Any

  • Rule 3

    • Rule Type: Custom
    • Program Path: %SystemRoot%\RecoveryManagerAD\backup agent
    • Service settings: Apply to all programs and services
    • Protocol: TCP
    • Local ports: RPC dynamic port range/specified port for Backup Agent
    • Remote ports: Any
    • Local IP addresses: Any
    • Remote IP addresses: Any
    • Action: Allow the connection
    • Rule profile: Domain, Private, and Public
    • Allowed users: Any
    • Allowed computers: Any

  • Rule 4

    • Rule Type: Custom
    • Program Path: %SystemRoot%\RecoveryManagerAD\OnlineRestoreAdapter.exe
    • Service settings: Apply to all programs and services
    • Protocol: TCP
    • Local ports: RPC dynamic port range/specific port for Online Restore Agent
    • Remote ports: Any
    • Local IP addresses: Any
    • Remote IP addresses: Any
    • Action: Allow the connection
    • Rule profile: Domain, Private, and Public
    • Allowed users: Any
    • Allowed computers: Any

  • Rule 5

    • Rule Type: Custom
    • Program Path: %SystemRoot%\RecoveryManagerAD\offline restore agent
    • Service settings: Apply to all programs and services
    • Protocol: TCP
    • Local ports: RPC dynamic port range/specific port for Offline Restore Agent
    • Remote ports: Any
    • Local IP addresses: Any
    • Remote IP addresses: Any
    • Action: Allow the connection
    • Rule profile: Domain, Private, and Public
    • Allowed users: Any
    • Allowed computers: Any

  • Rule 6

    • Rule Type: Custom
    • Program Path: %SystemRoot%\RecoveryManagerAD\ManagementAgent.exe
    • Service settings: Apply to all programs and services
    • Protocol: TCP
    • Local ports: RPC dynamic port range/specific port for Management Agent
    • Remote ports: Any
    • Local IP addresses: Any
    • Remote IP addresses: Any
    • Action: Allow the connection
    • Rule profile: Domain, Private, and Public
    • Allowed users: Any
    • Allowed computers: Any

  • Rule 7

    • Rule Type: Custom
    • Program Path: %ProgramFiles%\Quest\RecoveryManagerforActiveDirectory\forest recovery agent
    • Service settings: Apply to all programs and services
    • Protocol: TCP
    • Local ports: RPC dynamic port range/specific port for Forest Recovery Agent
    • Remote ports: Any
    • Local IP addresses: Any
    • Remote IP addresses: Any
    • Action: Allow the connection
    • Rule profile: Domain, Private, and Public
    • Allowed users: Any
    • Allowed computers: Any
note

For more information on RPC dynamic port range, refer to the following Microsoft Support Knowledge Base articles at https://support.microsoft.com:
How to configure RPC to use certain ports and how to help secure those ports by using IPsec
How to configure RPC dynamic port allocation to work with firewalls
The default dynamic port range for TCP/IP has changed in Windows Vista and in Windows Server 2008

 

Automatic method

Before following the below instructions, make sure that Windows Firewall enabled on the target computer does not block any ports used by the Recovery Manager Console: these ports are required to deploy Backup Agent, Online Restore Agent, Offline Restore Agent, Management Agent.

Use the following options to automatically configure Windows Firewall settings:

  • To automatically configure Windows Firewall for Backup Agent, Online Restore Agent, Offline Restore Agent and Management Agent, use the Recovery Manager Console settings. Fore more details, see the Ports tab section here.

  • You can automatically configure Windows Firewall settings for Backup Agent using the Computer Collection properties in Recovery Manager Console:

    a. Open the Recovery Manager Console, expand the Computer Collections node in the console tree, and select the Computer Collection that includes the target computers where you want to automatically configure Windows Firewall.

    b. From the main menu, select Action | Properties.

    c. In the dialog box that opens, go to the Agent Settings tab.

    d. Make sure the Use preinstalled Backup Agent check box is cleared. This is required to automatically deploy Backup Agent when the backup creation operation starts. You cannot configure Windows Firewall by using preinstalled Backup Agent.

    e. Select the Automatically configure Windows Firewall check box, and click OK

Recovery Manager for Active Directory automatically configures Windows Firewall on each Windows Server 2008-based or later computer in the Computer Collection after the backup creation operation starts on that Collection.

  • To automatically configure Windows Firewall settings for Online Restore Agent, you should select the Automatically configure Windows Firewall option on the Domain Access Options step of Online Restore Wizard.

 

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