How to Use msiexec for Uninstalling Rapid Recovery Components (4376877)

What msiexec Does:

• msiexec allows users to execute the installation, modification, or removal of software packages based on MSI files.
• When used with the /x switch, msiexec will uninstall the application specified by the ProductCode.
• It ensures that all components, registry entries, and files associated with the software are correctly removed as per the guidelines defined in the MSI.

ProductCodes for Rapid Recovery Components:

1. Agent:

   • 32-bit: {7A43B7BA-AAFC-4F9D-A205-1E59994695EB}
   • 64-bit: {82556F7B-51A3-45D8-8B9D-7C85B2B7B8C4}

2. Core:

   • {F1AD8970-6853-4DA0-8DA1-DACAC27E51B8}

3. Local Mount Utility (LMU):

   • 64-bit: {73E1DCB2-14F2-471B-823E-F25D567D306E}

Common Commands:

Note: Ensure that Command Prompt (CMD) is opened as an Administrator to execute the following commands successfully. To do this, right-click on the Command Prompt icon and select "Run as administrator."

1. Uninstall an Application:

   To uninstall an application, use the command:

   msiexec /x {ProductCode}

   Example: To uninstall an application with ProductCode {82556F7B-51A3-45D8-8B9D-7C85B2B7B8C4}, run:

   msiexec /x {82556F7B-51A3-45D8-8B9D-7C85B2B7B8C4}

2. Uninstall Silently (No User Interface):

   To uninstall an application silently without displaying a user interface, use:

   msiexec /x {ProductCode} /quiet

   This command is useful for automated scripts.

Advanced Options:

1. Log Files: To create a verbose log file of the uninstall process, which can help diagnose issues, use the following command:

   msiexec /x {ProductCode} /l*vx uninstall.log

2. Check Windows Installer Service:

   Ensure the Windows Installer service is running. Restart the service if necessary by running:

   net start msiserver

3. Use the Windows Uninstall Troubleshooter:

   If uninstall issues persist, you can use the Microsoft Uninstall Troubleshooter tool to resolve problems with uninstalling applications.

See Also:

• msiexec Command-Line Options
• Fix problems that block programs from being installed or removed - Microsoft Support
• Install, Upgrade or Uninstall Failures with Rapid Recovery (4035537) (quest.com)