For more information on this topic, please see the Rapid Recovery Basic Administration Course - Web Based Training (WBT).
- Navigate to the Rapid Recovery Core Console.
- On the icon bar, click (Settings), and then do one of the following:
- From the list of Core settings on the left side of the Settings page, click SMTP Server.
- Scroll down on the right side of the Settings page until you can see the SMTP Server heading.
- The SMTP Server core settings appear.
- Click on the setting you want to change. The setting you selected becomes editable.
- Enter the configuration information as described in the following table.
- SMTP: Server Enter the name of the email server to be used by the email notification template. The naming convention includes the host name, domain, and suffix; for example, smtp.gmail.com.
- From: Enter a return email address. It is used to specify the return email address for the email notification template; for example, noreply@localhost.com.
- User name: Enter a user name for the email server.
- Password: Enter the password associated with the user name required to access the email server.
- Port: Enter a port number. It is used to identify the port for the email server; for example, the port 587 for Gmail. The default is 25.
- Timeout (seconds): Enter an integer value to specify how long to try to connect to the email server. It is used to establish the time in seconds before a timeout occurs. The default is 60 seconds.
- TLS: Select this option if the mail server uses a secure connection such as Transport Layer Security (TLS) or Secure Sockets Layer (SSL).
- For each setting, when satisfied with your changes, click checkbox to save the change and exit edit mode, or click the "X" to exit edit mode without saving.
- CAUTION: If you do not confirm each change, your settings will not change.
- Click Send Test Email and then do the following:
- In the Send Test Email dialog box, enter a destination email address for the test message and then click Send.
- If the test message fails, exit the error dialog box and the Send Test Email dialog box, and revise your email server configuration settings. Then send the test message again.
- Once the test message is successful, click OK to confirm the successful operation.
- Check the email account to which you sent the test email message.
Click Change and check the box next to Enable email notifications.
Next, it is recommend to set up a new Notification Group that enables the alerts. Notification groups let you define sets of specific events for which users are alerted, and the manner in which that notification takes place. You can configure alerts to be sent by the following methods:
- By email
- In the Windows event log
- Using syslogd
- Using toast alerts
- Using alerts
- Using SNMP trap
You can configure more than one notification group with different notification parameters. Complete the steps in this procedure to configure notification groups for alerts.
- From the icon bar, click the More icon, and then select Notifications.
- Click Add Group. The Add Notification Group dialog box appears. Notification groups let you define sets of specific events for which users are alerted, and the manner in which that notification takes place. You can configure alerts to be sent by the following methods: The Add Notification Group dialog box contains a general description area and two tabs:
- Enable Alerts
- Notification Options
- In the general description area, enter the basic information for the notification group, as described in the following table.
- Name: Enter a name for the event notification group. This information is required. CAUTION: The value you enter for the notification group name cannot be changed later.
- Description: Enter a description that clarifies the purpose for the event notification group. This information is optional.
- On the Enable Alerts tab, define the set of system events that you want to log, create reports for, and for which you want to be alerted, as follows:
- All Alerts: To create alerts for all events, select All Alerts.
- Errors: To create alerts for errors, from the Select Types menu, click Error. This is represented by a red X.
- Warning: To create alerts for errors, from the Select Types menu, click Warning. This is represented by a yellow exclamation point icon.
- Info: To create alerts for informational messages, from the Select Types menu, click Info. This is represented by a blue i.
- Restore Default: To restore alert types to the default, from the Select Types menu, click Restore Default. This is represented by a dark blue left-facing arrow.
- To create alerts for a specific event type (error, warning, or informational message), do the following:
- If the All Alerts option does not display alert groups, click the right angle bracket > symbol preceding the All Alerts label. The symbol changes to a downward-facing arrow, and the view expands to show groups.
- Then click the right angle bracket > symbol next to any specific alert group to display related events in the group. The event group categories include:
- Clouds
- Server Logs
- Exchange
- Scheduled Archives
- Auto Update
- Dedupe Cache
- Recovery Point Check
- Remote Mount
- Boot CD
- Security
- Database Retention
- Local Mount
- Metadata
- Clusters
- Notification
- PowerShell Scripting
- Push Install
- Attachability
- Jobs
- Licensing
- Log Truncation
- Archive
- Core Service
- Export
- Protection
- Replication
- Repository
- Rollback (Restore)
- Rollup
- To define alerts for all events in every group, select the checkbox for All Alerts.
- To define alerts for all events within any alert group, select the checkbox next to that group.
- To select only some alert types within an alert group, expand the group and then select only those specific events for which you want to log, report, and set alerts.
- Click the Notification Options tab.
- On the Notification Options tab, specify how to handle the notification process.
- Notify by email: Designate the recipients of the email notification. You can choose to specify separate multiple email addresses as well as blind and carbon copies. You can choose:
- Notify by Windows Event Log: Select this option if you want alerts to be reported through the Windows Event Log.
- Notify by syslogd: Select this option if you want alerts to be reported through syslogd. Specify the details for the syslogd in the following text boxes:
- Notify by Toast alerts: Select this option if you want the alert to appear as a pop-up in the lower-right corner of your screen.
- Notify by Alerts: Select this option if you want alerts to appear as pop-up windows located at the bottom right side of the Core Console.
- Notify by SNMP trap: The Rapid Recovery Core serves as an SNMP agent, sending traps (notifications about specific events) to an SNMP manager. The result is the reporting of Core information such as alerts, repository status, and protected machines. Select this option if you want to notify Core events by SNMP trap. You must also specify a trap number. For example, the default trap number used by the Rapid Recovery Core is 162.
- Click OK. You will see a message indicating that the notification group name you defined cannot be changed after creating the group. Other properties within the notification group can be changed at any time.
- If you are satisfied with the group name, confirm this message and save your work.
- If you want to change the group name, click No to return to the Create Notification Group window, update the group name and any other notification group settings, and save your work.
- The notification group appears in the summary table. You can create different notification groups using any set of parameters.