SMA Server update stops with message: Renew MySQL CA certificate

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SMA Server update stops with message: Renew MySQL CA certificate - expires within 90 days (4376237)

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Título

SMA Server update stops with message: Renew MySQL CA certificate - expires within 90 days

Descripción

While attempting to upgrade your SMA server the upgrade is cancelled reporting back that your MySQL CA certificate will expires within 90 days and needs to be renewed.

Example:

[date] [notice] ****************************************************************
[date] [notice] Please close this window and re-login to the appliance
[date] [notice] ****************************************************************
[date] [notice] ****************************************************************
[date] [notice] K1000 Server Update 14.0.334 ABORTED - Renew MySQL CA certificate - expires within 90 days
[date] [notice] NOTICE: Running kbox_upgrade.php part 1
[date] [notice] NOTICE: Beginning Pre-installation checks
[date] [kbin:apply] k1000_server_14.0.334.kbin

Causa

Database access SSL certificate is expired/will expire within 90 days.

If "Enable Secure database access (SSL)" is unchecked, but you still see the error, this is a known issue K1-35908 which will be resolved in a future SMA release.
Resolución
To resolve this error, follow the steps below:
- Navigate to Settings › Control Panel › Security Settings
- If unchecked, check the "Enable database access" option
- If unchecked, check the "Enable Secure database access (SSL)" option
- Check "Override Default Certificates" option
- Check the "Reset to Default Certificate Files" option
- Click "Save and Restart Services"
Once the SMA reloads
- Navigate to Settings › Control Panel › Security Settings
- Uncheck the "Enable Secure database access (SSL) option" if you no longer need it enabled.
- Click "Save and Restart Services"
Once the SMA reloads
- Attempt the upgrade again
If the issue persists, please contact the KACE SMA support team .

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Contenido recomendado

Producto(s):: KACE Asset Management Appliance
14.0, 13.2, 13.1; KACE Systems Management Appliance
14.0, 13.2, 13.1; KACE as a Service
14.0, 13.2, 13.1

Tema(s):: Troubleshooting

Historial del artículo:: Creado el: 6/28/2024
Última actualización: 7/11/2024

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SMA Server update stops with message: Renew MySQL CA certificate - expires within 90 days (4376237)

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