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Foglight Data Missing: ORA-01033: ORACLE initialization or shutdown in progress
Descripción
When viewing graphs there are consistent gaps in data during a specific time of day.
Reviewing the Foglight Management Server (FMS) bundle > Logs directory shows recent Datasource auto thread dumps.
Datasource Auto Thread dumps
Exception message: Could not create connection; - nested throwable: (java.sql.SQLRecoverableException: ORA-01033: ORACLE initialization or shutdown in progress
); - nested throwable: (org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (java.sql.SQLRecoverableException: ORA-01033: ORACLE initialization or shutdown in progress
))
paried with the Management server logs
Management Server Logs
[QuartzScheduler.PersistencePolicy_Worker-1] com.quest.nitro.service.persistence.obs.handler.AbstractObservationPersister - An error has occurred while persisting observations.
java.lang.RuntimeException: org.jboss.util.NestedSQLException: Could not create connection; - nested throwable: (java.sql.SQLRecoverableException: ORA-01033: ORACLE initialization or shutdown in progress
); - nested throwable: (org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (java.sql.SQLRecoverableException: ORA-01033: ORACLE initialization or shutdown in progress
Causa
The database was subjected to an unexpected maintenance cycle
Resolución
Ensure a cohesive maintenance cycle between the Foglight Managment server application and it's repository.
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