Windows 10 or 11 the Shortcut Icon is blank when .ico file is located on a UNC Path (4371743)

Windows 10 or 11 the Shortcut Icon is blank when .ico file is located on a UNC Path

The .ico is not getting applied to the shortcut even when it's pointing to the right path with permission for everyone. This is happening only with the Windows 11 machines. 

If the shortcut is created using this format: microsoft-edge:https://support.quest.com and the .ico file located on a UNC it will work fine. 
If the shortcut is created using this format: C:\Program Files (x86)\Microsoft\Edge\Application, target: https://support.quest.com and the .ico file located on a UNC it will NOT work. 
 

This seems to be an issue with the way Windows 11 manage the UNC path for the .ico files.

In one Windows 10 or Windows 11 machine:

1. Open Registry Editor
2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Explorer
3. Create a new DWORD key
4. Value Name EnableShellShortcutIconRemotePath
5. Value Type REG_DWORD Value 1  
6. Export the new key to a .reg file.
7. Edit the .reg file and keep only the recent DWORD created and save the file.
8. The file must look like this: 

        9. Log out and log in or Restart the Windows Explorer from the Task Manager to apply the register changes.

Copy the .reg file to the Kace Desktop Authority server.

1. Log in to the KDA Manager Console.
2. Under User Profile create a Registry element importing the .reg copied.
3. Set the Validation Logic rules to apply to Windows 11 machines.
4. Replicate changed files.

Log out and log in to one machine for testing. This time the shortcuts must be created normally.