El envío de formularios en el sitio de soporte no está disponible temporalmente para programar el mantenimiento. Si necesita asistencia inmediata, comuníquese con el soporte técnico. Disculpe las molestias ocasionadas.
InTrust Manager crashes with the error: "Faulting application mmc.exe"
Descripción
InTrust Manager crashes with the error: "Faulting application mmc.exe, version xxxx, faulting module ADCManager.dll, version xxxxx, fault address 0x0003645c."
Causa
We are not sure of the root cause other than a corrupt user profile.
Resolución
To see if this is related to a corrupt user profile, try first logging into Windows as another InTrust org admin user -- who possibly has not logged onto this machine before so a new user profile will be created...if this works, the previous user profile may have to be deleted or renamed and the user may have to log in again and re-try the InTrust Manager.
Another test is to try launching MMC.EXE and then adding in the InTrust Manager snap-in seperately, if this works, the default InTrust Manager MMC cache may be corrupt.
Información adicional
https://support.quest.com/technical-documents/intrust/11.6/release-notes/2#TOPIC-2132881
Table 7: General known issues
In a 2022 server machine, creating real-time policy crashes the IM
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Bienvenido al portal de soporte
Puede encontrar ayuda de soporte en línea para el *producto* Quest en un sitio de soporte afiliado. Haga clic en Continuar para ser dirigido al contenido de soporte y a la asistencia adecuados para el *producto*.
Buscar todos los artículos
IE 8, 9 y 10 ya no son compatibles
El portal de Quest Software ya no admite IE 8, 9 ni 10 y se recomienda actualizar el navegador a la última versión de Internet Explorer o Chrome.