On Demand Migration Desktop Update Agent provides an automated solution to help end-users switch their desktop applications to their new target M365 accounts. Additional Detail and Help related to Desktop Update Agent can be found at On Demand Migration Current - Desktop Update Agent User Guide (quest.com).
Support for devices that are Microsoft Entra ID Joined (Cloud Only, Not Hybrid Microsoft Entra ID Joined) in the source and wants to Microsoft Entra ID Join to a target tenant is supported. Please ensure to include devices in the source environment’s object filter and the following attribute is part of your template mapping if an existing template is used.
Quest creates software solutions that make the benefits of new technology real in an increasingly complex IT landscape. From database and systems management, to Active Directory and Office 365 management, and cyber security resilience, Quest helps customers solve their next IT challenge now. Around the globe, more than 130,000 companies and 95% of the Fortune 500 count on Quest to deliver proactive management and monitoring for the next enterprise initiative, find the next solution for complex Microsoft challenges and stay ahead of the next threat. Quest Software. Where next meets now. For more information, visit www.quest.com.
Technical support resources
Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
Submit and manage a Service Request
View Knowledge Base articles
Sign up for product notifications
Download software and technical documentation
View how-to-videos
Engage in community discussions
Chat with support engineers online
View services to assist you with your product.
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