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MessageStats 7.7.2 - Report Pack for Lotus & IBM Notes User Guide

About the Lotus and IBM Notes Report Pack Preparing for Installation Configuring the Report Pack Database Management Setting Task Default Properties Creating Gathering Tasks Using the Reports Console Lotus and IBM Notes Report Descriptions Report Filter Definitions

Cancelling Tasks

From the Task Activity view, you can also cancel Task activities.

To cancel a Task activity
1
Expand the task in the listview.
2
Right-click the task activity you want to cancel.
3
Click Cancel.
4
Verify that you want to cancel the Task.

If you cancel tasks, complete information is not stored in the database. If you cancel tasks that are dependencies for another task, the second task might not gather information as expected.

Reviewing and Saving Task Activity Logs

From the Task Activity view in the right pane, you can review the logs for active, pending, or completed tasks.

To view individual task logs
1
Expand the task in the listview in the right pane.
2
Right-click the task activity for which you want to view the log.
3
Click View Log.
4
Click events in the log and review the event descriptions at the bottom of the dialog box.
5
If you want to save the task log as a compressed file, click Save Log File as As Zip and select the location where you want to save the file.

For troubleshooting purposes, you might want to save multiple task log files to a compressed format so that you can send the files to a support person.

To save task logs for a task occurrence
1
Locate the task occurrence in the treeview (in the Historical or the Active folder).
2
Right-click the task occurrence for which you want to save the log files.
3
Click Save Task Logs.
4
Select the location to which you want to save the zipped file.
You can also save the task log file for a specific task activity by expanding the task in the listview, selecting a specific task activity, right-clicking and selecting Save Task Logs.

Status Icons

The Task Activity listview provides status icons as visual cues to the success or failure of the gatherings:

 
Table 6. Task activity status icons and their meaning.
Icon
Description

This icon indicates that the task activity has not started yet. This icon is displayed when the status is Pending or Pending Retry.

This icon indicates that the task activity is currently active.

This icon indicates that the task activity has finished.

This icon indicates that the task completed with errors.

This icon indicates that the task activity failed.

This icon indicates that the task activity status is unknown.

Database Management

•
About the MessageStats Database
•
Managing your MessageStats Database
•
Using Database Management
•
Configuring an Aging TaskConfiguring an Aging Task
•
Database Maintenance
•
Deleting Lotus and IBM Notes Object Data
•
Clearing the MessageStats Database
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