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Foglight Agent Manager 7.3.0 - Foglight Agent Manager Guide

Configuring the embedded Agent Manager Installing external Agent Managers Configuring the Agent Manager Advanced system configuration and troubleshooting
Configuring Windows Management Instrumentation (WMI) Configuring Windows Remote Management (WinRM) UNIX- and Linux-specific configuration
Monitoring the Agent Manager performance Deploying the Agent Manager to large-scale environments

Starting or stopping the Agent Manager process

The section below describes basic options for running the Agent Manager. See the Command-Line Reference Guide for additional options that you can use with the fglam command.

The Agent Manager should be installed in a directory that is local to the system. It should also run using a local account, not a network or domain account. This should also include a local user home directory. Because the Agent Manager monitors and detects problems such as network and disk failures, having the Agent Manager installed in a local directory and running it as a local user makes the Agent Manager more resistant to failures in those services and better able to detect and report those failures. Otherwise, having the Agent Manager installed on a network drive, could cause the Agent Manager to lock itself when the network drive fails, preventing this failure from being reported.

In a default installation, the Agent Manager is installed as a Windows service or a Unix daemon, this process starts immediately after the installation. You can override this default behavior by using the --no-start-on-exit option. For more information, see Installing the Agent Manager using the installer interface.

To start the Agent Manager:
•
Navigate to the bin directory of an Agent Manager installation and run the fglam executable.
For complete information about the fglam command and the available command-line options, see the Command-Line Reference Guide.
To restart the Agent Manager:
•
In the Foglight browser interface, navigate to the Agent Managers dashboard, select the Agent Manager host, and click Restart.
To stop the Agent Manager:
•
Navigate to the bin directory of an Agent Manager installation and issue the fglam executable with the --stop option:
fglam --stop
To run the Agent Manager as a daemon on UNIX®:
1
Follow the instructions in To install the init.d script: . See Configuring the Agent Manager to run as a daemon for more information about this script.
2
Navigate to the location in which the init.d script quest-fglam was installed. See Locating the init.d script for more information.
3
Run the script with a required option.
•
To start the Agent Manager daemon, run the quest-fglam script with the start option. For example (on Linux):
/etc/init.d/quest-fglam start
•
To stop the Agent Manager daemon, run the quest-fglam script with the stop option. For example (on Linux):
/etc/init.d/quest-fglam stop
To run the Agent Manager as a Windows service:
1
Follow the instructions in Installing the Agent Manager as a Windows service .
2
Launch a command-line window on the Agent Manager machine and navigate to the <fglam_home>/bin directory.
 
* 
IMPORTANT: On Windows 7 and Vista, you must issue the commands to manually start and stop the Agent Manager as a Windows service using an administrator version of cmd.exe or PowerShell (not just logged in as administrator).
3
Start or stop the Foglight Agent Manager service from the command-line using a required option.
•
To start the Foglight Agent Manager service, run fglam.exe with the ‑‑start‑service option:
fglam --start-service
•
To stop the Foglight Agent Manager service, run fglam.exe with the --stop option:
fglam --stop

Identifying the Agent Manager process

The Agent Manager has different process names on different operating systems.

•
On Windows® operating systems, the process name is fglam.exe.
•
On Linux® operating systems, the process name is Foglight <version>: FoglightAgentManager [Daemon] on <machine_name>.

About platform-specific identification

The Agent Manager determines a unique ID for each system on which it runs, and includes that ID with the data submission from each agent. On some Linux® systems, however, the Agent Manager may be unable to determine a unique system ID. In such cases, the Agent Manager does not return any system ID in the data submission.

Frequently asked questions

How do I upgrade the Agent Manager?

Consult the Foglight Upgrade Guide for detailed upgrade instructions.

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