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Foglight Agent Manager 7.3.0 - Foglight Agent Manager Guide

Configuring the embedded Agent Manager Installing external Agent Managers Configuring the Agent Manager Advanced system configuration and troubleshooting
Configuring Windows Management Instrumentation (WMI) Configuring Windows Remote Management (WinRM) UNIX- and Linux-specific configuration
Monitoring the Agent Manager performance Deploying the Agent Manager to large-scale environments

Identifying common causes of WinRM failures

The following conditions can result in a WinRM failure:

•
The WinRM listener is not configured on the remote machine.
•
The AllowUnencrypted WinRM service configuration setting is false, and HTTP is used on the remote machine.
•
The expected authentication type is not enabled for the WinRM service on remote machine. For example, Basic authentication is expected to be used, but it is not enabled.
•
A fully qualified domain name is not specified in the user credential created on the Management Server.
•
An incorrect Kerberos configuration file is used. For example, the file does not exist on a UNIX system, or the realm is not set up for cross-realm authentication.

Reviewing application event logs

WinRM logs activity to an event log on the target machine. This includes both success and failure messages for authentication.

To view application event logs:
1
On the target machine, right-click My Computer and select Manage.
2
In the navigation tree on the left, choose System Tools > Event Viewer > Applications and Services Logs > Microsoft > Windows > Windows Remote Management > Operational.
The default Operational log contains the most common events.
To enable additional debug logging information:
1
Click View.
2
Click Show Analytic and Debug Logs.
3
Right-click the log file you want to view.
4
Select Enable Log.

Enabling connection type debugging

If the only information you are interested in is the types of connections that are being established, there is a command-line setting that enables logging the connection types.

Run the Agent Manager with the following switch:

-Dquest.debug.windowsinfo.types

 
* 
NOTE: This logging occurs every time a connection is established and can be very verbose. It is recommended for debugging purposes only.

UNIX- and Linux-specific configuration

This contains platform-specific configuration information for configuring the Foglight Agent Manager on UNIX® or Linux®.

This section provides solutions for the following issues:

•
Agent Manager service can't start automatically when the operating system restarts
•
SSH IPv6 connection support
•
About supported remote monitoring protocols
•
Configuring the Agent Manager to run as a daemon
•
Configuring Agent Manager agent privileges
•
Preventing Agent Manager core dumps on Linux
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