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NetVault 13.0.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out
Safe Mode in NetVault

Navigation pane

To view the Navigation pane, move the pointer over the icon in the Header pane. The Navigation pane is displayed. To hide the Navigation pane and increase the Operations pane area, move the pointer away from the icon. You can set the option to automatically hide or lock the Navigation pane in NetVault WebUI.

To lock the Navigation pane:
1
In the header pane of NetVault WebUI, click the Settings icon and select Application Settings. Application Settings drawer is displayed on the right- side of the page.
2
In the Navigation section, clear the option ‘Auto-hide Navigation Drawer’. By default, the Navigation pane hides automatically when you move the pointer away from the icon for the navigation pane.
3
Click OK.
Figure 3. NetVault WebUI navigation pane

The following table provides a brief description of the links available in the Navigation pane.

 
Table 3. Navigation pane
Section
Item
Description

Monitoring

Server Monitor

Opens the Server Monitor page.

Use this page to view the overall status of your NetVault Server. The Activity Chart shows the data transfer rate for jobs and the number of active jobs. You can also view the events that occurred during the selected time window.

For more information, see Monitoring the NetVault Server.

 

Dashboard

Opens the Dashboard page.

Use this page to view the overall statistics of the NetVault. For more information, see Managing NetVault dashboard.

 

Job Calendar

Opens the Job Calendar page.

You can view your jobs for a month, a week, or a day on a calendar. It can be helpful to view your jobs in the calendar format to ensure that there are no scheduling conflicts. For more information, see Viewing job calendar.

 

Job Status

Opens the Job Status page.

Use this page to monitor the progress and status of your jobs. You can also use the page to manage your jobs and perform various job-related tasks, such as canceling a job, stopping or restarting a job, viewing job logs, or removing a job schedule. For more information, see Managing jobs.

 

Device Activity

Opens the Device Activity page.

Use this page to monitor data flows and data transfer rates for devices that are in use. For more information, see Monitoring device activity.

 

View Logs

Opens the View Logs page.

Use this page to view the current log messages. You can also use this page to perform various log-related tasks, such as downloading, exporting, or deleting log messages. For more information, see Monitoring logs.

 

View Events

Opens the View Events page.

Use this page to view events logs for NetVault. For more information, see Viewing event logs.

 

Deployment Task Status

Opens the Deployment Task Status page.

Use this page to monitor the progress and status of push installation tasks. The page shows the summary of current and completed tasks in the form of bar charts and provides the progress information for individual machines. For more information, see Monitoring deployment tasks.

Jobs

Create Backup Job

Starts the backup job wizard.

For more information about creating and scheduling backup jobs, see Creating backup jobs.

Create Restore Job

Starts the restore job wizard.

For more information about creating and submitting restore jobs, see Creating restore jobs.

You can also use this page to perform index management tasks. For more information, see Managing online backup indexes.

Manage Sets

Opens the Set Management page.

Use this page to view, modify, or delete existing sets. For more information, see Managing sets.

Manage Job Definitions

Opens the Manage Job Definitions page.

Use this page to view, modify, or remove job definitions. For more information, see Managing job definitions.

Manage Policies

Opens the Policy Management page.

Use this page to create and manage policy-based backups. For more information, see Managing policies.

Explore Storage

Opens the Explore Storage page.

Use this page to explore and manage disk- and tape-based storage media. You can also use this page to perform various media-related tasks, such as labeling media, scanning media, blanking media, or write-protecting tapes. For more information, see Managing storage media.

Reporting

View Reports

Opens the View Reports page.

Use this page to access the predefined reports. For more information about these reports, see Available reports. You can do the following: view reports, customize report views, send reports by email, and export reports to PDF files. For more information, see Reporting in NetVault.

Job History

Opens the Job History page.

Use this page to view completed jobs. You can also use this page to view or modify job definitions. For more information, see Viewing job history.

Configuration

Guided Configuration

Starts the NetVault Configuration Wizard.

The wizard guides you through the various aspects of setting up your backup system. You can use the wizard to install client and plug-in packages, add clients, configure devices, and create backup jobs.

For more information, see Using the configuration wizard.

 

Manage Clients

Opens the Manage Clients page.

Use this page to add and manage clients, client groups, and virtual clients. For more information, see Configuring clients and Working with client clusters.

 

Manage Devices

Opens the Manage Devices page.

Use this page to add and manage disk- and tape-based storage devices. For more information, see Managing storage devices.

 

Users and Groups

Opens the Manage User and Groups Accounts page.

Use this page to create and manage user and group accounts, create user notification profile, and set user password policy. If your environment uses Active Directory (AD), you can also use this page to integrate AD users with NetVault, as well as manage user groups. For more information, see Managing user and group accounts.

 

Catalog Search

Opens the Catalog Search Configuration page.

Use this page to configure and manage catalog search service on NetVault Server running on Windows and Linux operating systems. For more information, see Managing catalog search.

 

Configure Notifications

Opens the Editing Global Notification Profile page.

Use this page to configure global notification methods for one or more NetVault events. For more information, see Using global notification methods.

 

Change Settings

Opens the NetVault Server Settings page.

Use this page to customize the NetVault system and change default settings for the NetVault Server.

Use the Choose Machine button at the bottom of the page to access settings for NetVault Client machines.

For more information, see Configuring default settings for NetVault.

Help

Documentation

Provides access to the product documentation. The link opens in a new browser window or tab.

Video and Tutorials

Provides access to the video tutorial page. The link opens in a new browser window or tab.

 

Support Diagnostics

Opens the Support Diagnostics page.

Use this page to download the detailed information of your NetVault environment to your local machine or upload the diagnostic data corresponding to a SR number and provide it directly to Quest Technical Support for further analysis. For more information, see Managing diagnostic data.

Quitting NetVault

To quit NetVault, move the pointer over the user area at upper-right corner of the NetVault WebUI, and click Sign Out.

Using the configuration wizard

The NetVault WebUI provides a configuration wizard that guides you through the various aspects of setting up your backup system. You can use the wizard to install client and plug-in packages, add clients, configure devices, and create backup jobs. The configuration wizard can be accessed from the Guided Configuration link in the Navigation pane.

To use the configuration wizard:
1
Start the NetVault WebUI, and log in to NetVault.
2
In the Navigation pane, click Guided Configuration.
3
Select the type of task that you want to perform.
Figure 4. NetVault Configuration Wizard
 
Table 4. Guided Configuration options
Option
Description

Install Software and Deploy Clients

Installs and upgrades client and plug‑in packages on remote machines, and adds new machines as clients to the NetVault Server. For more information, see Performing push installations.

Add Clients

Adds a NetVault Client to the Server. For more information, see Adding a client to the NetVault Server.

Install Plugins

Installs a plug-in on one or more clients. For more information, see Installing plug-ins using the push installation method .

Add Storage Devices

Adds a storage device to the NetVault Server. The available device types include the following:

•
Single virtual disk device: Adds a virtual standalone drive. For more information, see Virtual standalone drives.
•
Virtual tape library/media changer: Adds a Virtual Tape Library (VTL). For more information, see Virtual Tape Libraries.
•
Shared virtual tape library: Adds a Shared Virtual Tape Library (SVTL). For more information, see Shared Virtual Tape Libraries.
•
Single physical tape device: Adds a standalone tape drive. For more information, see Physical tape devices.
•
Tape library/media changer: Adds a tape library. For more information, see Physical tape devices.
•
NetVault SmartDisk: Adds a Quest NetVault SmartDisk. For more information, see NetVault SmartDisk.
•
Quest RDA Device: Adds a Quest DR Series system or QoreStor. For more information, see Quest DR Series systems or Quest QoreStor.
•
Data Domain Boost Device: Adds an EMC Data Domain System. For more information, see EMC Data Domain Systems.
•
Snapshot Array Manager: Adds Snapshot Array Manager. For more information, see Snapshot Array Manager.

Create Backup Jobs

Select this option to create and schedule backup jobs. For more information, see Creating backup jobs.

4
Follow the instructions to complete the configuration steps.
5
After a task is completed successfully, a message is displayed.
6
To continue, click a button in the Operations pane. Alternatively, click a link in the Navigation pane to exit the configuration wizard and open a different page.

Monitoring the NetVault Server

You can monitor the overall status of your NetVault Server from the Server Monitor page. You can use this page to view the status of clients, devices, regular jobs, and policy jobs. The Activity Chart shows the data transfer rate for jobs and the number of active jobs. You can also view the events that occurred during the selected time window.

To monitor the NetVault Server:
1
In the Navigation pane, click Server Monitor.
 
* 
NOTE: The Server Monitor page is automatically loaded when you log on to the WebUI.
2
On the Server Monitor page (see Figure 2, NetVault WebUI home page), you can view the following information.
 
Table 5. Server Monitor page
Item
Description

Client Status

This area shows the number of online clients and total client count. Move the pointer over the count to view the total number of clients and number of offline clients.

You can click this area to open the Manage Clients page.

Storage Devices

This area shows the number of online devices and total device count. Move the pointer over the count to view total count, the number of offline devices and number and type of online devices.

You can click this area to open the Manage Devices page.

Total Data Stored

This area shows the total amount of data backed up from various clients. You can click this area to open the Explore Storage page.

Activity Chart

This chart displays the data transfer rate for active jobs and the number of active jobs. You can also view the events that occurred during the selected time window.

You can use the following settings to modify the Activity Chart:

•
Time window: This setting allows you to change the time window for the Activity Chart. The available options are 10 minutes, 1 hour, 8 hours, 12 hours, and 24 hours.
By default, the time window is set to 1 hour.
•
Event type: This setting allows you to change the event type displayed on the page. The available options are Errors Only, Key Events, and All Events.
By default, the event type is set to Errors Only.

Job Activity Charts

This area shows the summary of current jobs, policy jobs, and regular jobs in the form of bar charts.

•
Current Activity: The individual bars represent the number of jobs that are in active, waiting, pending, and scheduled states.
•
Policies: The individual bars represent the number of policy jobs that have completed successfully, completed with warnings, and failed.
•
Regular Jobs: The individual bars represent the number of regular jobs that have completed successfully, completed with warnings, and failed.

You can click a bar to open the Job Status page and view the job details for that category. For example, you can click the Active bar in the Current Activity area to view the jobs that are in progress. Similarly, you can click the Errors bar in the Regular Jobs area to view the regular jobs that have failed.

3
To open a page, click the corresponding link in the Navigation pane.
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