When investigating a reported problem, Quest Technical Support might request you to provide the log dump from the NetVault Server. You can generate the dump file by using the Download or Export method available on the View Logs page.
The Download method creates dump files on the local machine where the WebUI is running. This method is useful if you are accessing the server from a remote machine. For more information about this method, see Downloading logs. The Export method creates the file on the NetVault Server.
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In the Navigation pane, click View Logs. |
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In the Export Logs dialog box, configure the following options. |
Type a filename for the log file. Depending on the dump format selected, the dump files are created in the binary, text, or pgdump directories under <NetVault home>\logs\dumps (on Windows) or <NetVault home>/logs/dumps (on Linux). To create the dump file in a different location, specify the full path. | |
Select this option to export the logs to a binary file (.nlg). | |
Select this option to export the logs to a text file (.txt). | |
Select this option to export the logs to a PostgreSQL dump (pg_dump) file (.dmp). |
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Click Export to export the logs. |
Log messages that are older than 30 days are automatically purged from the database. You can also manually delete the log messages by using the Purge Logs method available on the View Logs page.
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In the Navigation pane, click View Logs. |
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In the Purge Logs dialog box, configure the following option: |
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Delete log entries before: Type or select the date and time to delete all log messages created before the specified time. |
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Click Purge. |
To receive notifications when a log message is generated, you can set up a user-defined log event for that message. You can configure user-defined log events from the View Logs page. The user-defined log events are added to the Log Daemon event class.
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In the Navigation pane, click View Logs. |
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In the Set Log Event dialog box, configure the following options. |
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Click Set Event. |
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You can delete a user-defined log event if is no longer required. This task can be performed from the View Logs page.
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In the Navigation pane, click View Logs. |
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