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Rapid Recovery 6.4 - User Guide

Introduction to Rapid Recovery The Core Console Repositories Core settings Managing privacy Encryption Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Credentials Vault Snapshots and recovery points Replication Events Reporting VM export Restoring data Bare metal restore
About bare metal restore Differences in bare metal restore for Windows and Linux machines Understanding boot CD creation for Windows machines Managing a Linux boot image Performing a bare metal restore using the Restore Machine Wizard Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts Core Console references REST APIs Glossary

Reviewing a replication request from a customer

After an end user completes the procedure Submitting a replication request to a third-party service provider, a replication request is sent from the source Core to the third-party target Core. As the third party, you can review the request, and then approve it to begin replication for your customer, or you can deny it to prevent replication from occurring.

Choose from the following options:

Approving a replication request

Complete the following procedure to approve a replication request on a third-party target Core.

  1. On the target Core, navigate to the Rapid Recovery Core Console.
  2. From the icon bar, click [Replication] (Replication).
    The Replication page appears.
  3. On the Replication page, click Request (#).

    The Pending Replication Requests section appears.

  4. Under Pending Replication Requests, click the drop-down menu next to the request you want to review, and then click Review.

    The Review Replication Request window appears.

    NOTE: The information that appears in the Source Core Identity section of this window is determined by the request completed by the customer.

  5. Under Source Core Identity, do one of the following:
    • Replace an existing replicated Core, and then select a Core from the drop-down list.
    • Select Create a new source Core, and then confirm that the Core Name, customer Email Address, and Customer ID, provided are correct. Edit the information as necessary.
  6. Under Agents, select the machines to which the approval applies, and then use the drop-down lists in the Repository column to select the appropriate repository for each machine.
  7. Optionally, in the Comment text box, enter a description or message to include in the response to the customer.
  8. Click Send Response.

    Replication is accepted.

Denying a replication request

Complete the steps in the following procedure to deny a replication request sent to a third-party Core from a customer.

To deny a request without reviewing it, see Ignoring a replication request from a customer.

  1. On the target Core, navigate to the Rapid Recovery Core Console.
  2. From the icon bar, click [Replication] (Replication).
    The Replication page appears.
  3. On the Replication page, click Request (#).

    The Pending Replication Requests section appears.

  4. Under Pending Replication Requests, click the drop-down menu next to the request you want to review, and then click Review.

    The Review Replication Request window appears.

  5. Click Deny.

    Replication is denied. Notification of denial appears under Alerts on the Events page of the source Core.

Ignoring a replication request from a customer

As a third-party service provider of a target Core , you have the option to ignore a request for replication sent from a customer. This option could be used if a request was sent by mistake or if you want to deny a request without reviewing it.

For more information about replication requests, see Reviewing a replication request from a customer.

Complete the following procedure to ignore a replication request from a customer.

  1. On the target Core, navigate to the Rapid Recovery Core.
  2. From the icon bar, click [Replication] (Replication).
    The Replication page appears.
  3. On the Replication page, click Request (#).

    The Pending Replication Requests section appears.

  4. Under Pending Replication Requests, click the drop-down menu next to the request you want to ignore, and then click Ignore.
  5. On the Ignoring request dialog box, click Yes to confirm the command.

    Notification that the request has been ignored is sent to the source Core, and the request is removed from the Replication page on the target Core.

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