SYMPTOM:
The following unhandled exception error is displayed when starting Secure Copy for the first time after installation:
![[image]](https://support.quest.com/KBArticleImages/SL3057/cd385715.jpg)
CAUSE:
The following short date format is enabled under Windows Control Panel / Regional and Language Options - Short Date Format:
![[image]](https://support.quest.com/KBArticleImages/SL3057/be0cce76.jpg)
RESOLUTION:
Change Short date format to MM/DD/YYYY then hit the Apply then OK buttons.
Re-start the Secure Copy application.
![[image]](https://support.quest.com/KBArticleImages/SL3057/1ceda556.jpg)
