Result code: 32768 Domain Join failed with error code 1355. The specified domain either does not exist or could not be contacted (4372511)

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Result code: 32768 Domain Join failed with error code 1355. The specified domain either does not exist or could not be contacted
Beschreibung

During the migration we received the error message

3710 07/27/2023 4:04 PM 07/27/2023 6:00 PM CutOverEHC Failed false Result code: 32768 Domain Join failed with error code 1355. The specified domain either does not exist or could not be contacted. 0 0 Skipped Automatic rollback is not configured or not applicable to this job type.
Ursache

Usually this issue is related to network resolution problem between the computer to be moved and the target domain. In short, a WINS or DNS issue.
Lösung

1- NSLOOKUP of the FQDN (fully qualified domain name) of the target domain (domain.com) <- verify the IP address returned is correct (from the computer to be moved)

2- NSLOOKUP of the target Domain Controller <- verify the IP address returned is correct (from the computer to be moved)

3- PING the NETBIOS domain name (domain) <- verify the IP address returned is correct (from the computer to be moved)

4- PING the Domain Controller name <- verify the IP address returned is correct (from the computer to be moved)

5- Try adding the computer to the domain manually or via the NETDOM command. For example: "Netdom join TestComputerName /domain:TestDomain /OU:CN=Computers,DC=Testdomain /userd:MyuserID /pd:MyPassword /reboot"

In short confirm WINS and DNS are correctly configured at the server and client level.

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