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Titel
How to export logs for Content Matrix to troubleshoot migration issues? -
Beschreibung
How to export logs for Content Matrix to troubleshoot migration issues?
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Lösung
Creating a Support Zip File
- In the Job List, select the job for which the zip file is to be generated.
- Use one of the following options:
- In the main ribbon, click the Help tab, then Create Support Zip File.
Or - Right-click and choose Create Support Zip File.
- In the main ribbon, click the Help tab, then Create Support Zip File.
- Save the file to the desired location using the desired file name.
- If you wish to review the zip file for sensitive information, click Yes to open the zip file. Once you are satisfied with the contents of the zip file, it can be sent to Quest Support.