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Product Version
Topic
Subtopic
How to run Content Matrix as different user? (4372778)
Current user account used to login to the server can't run Content Matrix, is there an option to run Content Matrix as a different user or Administrator?
How to export logs for Content Matrix to troubleshoot migration issues? (4226181)
How to export logs for Content Matrix to troubleshoot migration issues? ... In the Job List, select the job for which the zip file is to be generated. ... Use one of the following options: ... In the main ribbon, click the Help tab, then Create Support Zip File.
Mapping AD Groups to O365 Groups fails with error: "User Not Found. Error: The remote server returned an error: (404) Not Found" (4235887)
O365 group mapped using friendly name. ... Update the user mapping file to use SID for source AD Groups and M365 Group ID for target group: ... <Mapping Source="[SID]" Target="[O365 Group ID]" IsDomainGroup = "True" />
Microsoft Enforces SourceType Field in Migration API (4369473)
Beginning April 1, 2023, the SourceType field will be mandatory when calling the Migration API. ... What does this new SourceType property provide? ... Microsoft has stated that this property will help them with configuring throughput performance for different content source types.
"GetList - No ObjectXml [Value does not fall within the expected range]" error message when migrating InfoPath form library (4224698)
You are migrating an InfoPath Form library or a site that contains one, which is using administrator-approved form templates. ... The library copy throws an error similar to the one below. ... You may also see it when right-clicking on the source library and selecting Properties from the context menu.
Content Matrix Scalability Guide (4218195)
How to scale Content Matrix to achieve migration speeds of up to 10GB/hour or higher? ... Please refer to this document for detailed information: ... Content Matrix - Performance Optimization Guide
Content type is sealed or read-only (4220309)
During a site or site collection migration, the following warning messages may be seen in the log: ... The content type "System" at "/sites/siteName" is sealed. ... These are Base Content Types which exist on every site collection in SharePoint.
Why do I have to reactivate my license every 30 days? (4218227)
I have activated my license using the offline activation method, but I have to reactivate it every 30 days. ... Why and can I increase this time to 180 days? ... When a license key was activated offline, by default, it has to be reactivated every 30 days.
Workflow options are grayed out (4224735)
All the workflow options in the Content Matrix Console are grayed out and cannot be selected. ... Workflows will NOT be copied when performing either an Incremental or Custom Copy. ... Change the Migration Mode to Full Copy.
How to filter folders when running a file share migration (4220326)
When copying a file share to SharePoint using Content Matrix Console - File Share Edition, you have the requirement to filter out some of the sub-folders within the tree. ... Within the job configuration, under the Filter Options, there is no option to filter out a folder.
Unable to create or migrate site collections to SharePoint 2013 (4222785)
When creating or migrating a site collection to SharePoint 2013, you receive the following error message: ... This case is isolated to SharePoint 2013 connections via the Extensions Web Service (MEWS).
Missing MD5 property in Manifest and Azure Blob (4378043)
When migrating a Document Library with versions some batches fails with the error: ... Event = JobError ... Message = Missing MD5 property in Manifest and Azure Blob. ... CallStack -- at Microsoft.SharePoint.AzureHelperObj.VerifyAndPickMD5HashOnManifestAndAzBlob(String manifestMD5, String azureMD5, String blobName, SPReliabilityMonitor monitor)....
Error: Server was unable to process request. Value cannot be null. Parameter name: termId (4377948)
Migrating from on-prem to SharePoint online, some documents fail with the error message: ... Parameter name: termId ... Type: System.Web.Services.Protocols.SoapException ... HResult:-2146233087 ... In the source SharePoint site, the affected files are showing an error for "Version History".
Content Matrix - Compare job fails with error: Index was out of range. Must be non-negative... (4377870)
When re-running a compare job you get the following error: ... Must be non-negative and less than the size of the collection. ... Parameter name: index ... Stack: at System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource) at Metalogix.DataStructures.Generic.SerializableList`1.get_Item(Int32 index) at Metalogix.SharePoint.Actions.Reporting.CompareSiteAction.RunAction(IXMLAbleList source, IXMLAbleList target)
Content Matrix - An error occurred while fetching list item XML (4377352)
Migrating a site from SharePoint On-Prem to SharePoint online, some items are failing to migrate with the error: ... An error occurred while fetching list item XML for item collection starting with Item ID XXXXX. Error:'There was an exception running the extensions specified in the config file. ---> There is not enough space on the disk.'
SharePoint List columns are not preserving their value after migration (4377327)
When migrating content some columns are empty in the target Library/List ... Columns internal name does not match in source and target. ... Select the option Apply new content types during copy and Map source data to new content type columns, detailed information is available in this document: https://support.quest.com/technical-documents/content-matrix/9.10/sharepoint-edition/29#TOPIC-2227054
Does Content Matrix support migration of SPO as Source? (4283619)
Does Content Matrix support migration of SPO as Source? <div> ... <p><strong>Since version 9.10, Content Matrix now has partial support for SPO to SPO </strong></p> ... <p><img class="image-size-8" alt="" src="https://prod-support-images-cfm.s3.amazonaws.com/KB_1-83KX6QP_Soruce%20&%20Target.PNG"></img></p>
Different connection types of Content Matrix (4316240)
What are the different connection types of Content Matrix and when can I use them? ... For the Different connection types of Content Matrix, refer to here.
How do I purchase additional licenses? (4044588)
I need to purchase additional licenses.
How to set up certificates to use with PowerShell scripts (4218196)
When generating a PowerShell script from Content Matrix, and then running it on a different machine, the script errors out. ... When a PowerShell script is generated by Content Matrix, the connection login information (password) is encrypted by the current machine.
How to migrate content types that come from a content type hub? (4377036)
Microsoft has<a href="https://support.microsoft.com/en-us/office/what-s-changed-in-content-type-publishing-609399c7-5c42-4e25-aff0-b59d4aa1867f" target="_blank"> updated the content type publishing process</a> in Microsoft 365.<br><br>Rather than the content type hub automatically distributing content types throughout the environment, users now pull content types directly from the hub when adding them to lists and libraries.<br><br>As a result of this change, Content Matrix cannot detect a destination
Mapping of a site level managed metadata column is not migrating (4376934)
Managed Metadata column value is empty in a Library after migrating a Site. ... In the target in the Site Settings > Site Columns, for the affected column the term set is not mapped to any term.
Versions of this item cannot be deleted because it is on hold or retention policy (4226187)
While migrating a document library with versions, receiving the following error: ... Exception: Versions of this item cannot be deleted because it is on hold or retention policy. ... Error: Versions of this item cannot be deleted because it is on hold or retention policy.
Is File Share Edition in Content Matrix tool still available? (4344602)
File Share Edition has been removed from the Content Matrix tool from version 8.9 onwards and it is no longer available in upcoming version of the Content Matrix tool as update by product team.] ... Update : The file share edition returned in version 9.9
[Content Matrix] Error: LoadTerseFolders query returned empty result (4376885)
When migrating a document library with a lot of folders the migration fails with the error below:<br><br>Fetching referenced folders for a data chunk<br>SubAction: Paste Selected Items Error: LoadTerseFolders query returned empty result
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