Recycling Options for SCM IIS App Pools (4281901)
Sensitive Content Manager's default recycling settings are inherited from the IIS Server default. ... Can the Idle Timeout or physical memory/request settings be modified for the Sensitive Content Manager IIS Pools?
How to activate ControlPoint Online/Offline (4313898)
How to complete ControlPoint online and offline activation process. ... you are activating ControlPoint from, does have internet access, otherwise you will have to use the offline activation method.</span></p><p class="p_SubHeading1" style="box-sizing: border-box;margin: 6px 0px;word-break: break-word;line-height: 18px;"><span class="f_Sub_Heading4" style="box-sizing: border-box;">To activate your ControlPoint license online:</span></p><ol><li class="p_SubHeading1" style="box-sizing: border-box;margin-top: 6px;margin-right: 0px;margin-bottom: 6px;word-break: break-word;line-height:
Changing Default IIS Settings for Sensitive Content Manager Sites (4276231)
With few exceptions, Sensitive Content Manager inherits the settings for its IIS Sites from the root level of the machine on which these sites exist.
"ControlPoint for Site Admins" Feature Redirects to the Wrong URL (4271968)
After enabling the "ControlPoint for Site Admins" feature via ControlPoint, users that attempt to launch ControlPoint from the Site Settings link are redirected to an incorrect URL. ... This may cause ControlPoint to fail to load.
Activity by User Report shows no data (4312830)
This issue could be cause by an SQL timeout error, this can be found in the xcAdmin.log, here is an example of how it may look: ... 2020-03-10 13:11:33.454 Severity: Error, Switch: TraverseTiming Message: Error setting input parameters in Activity report: 'Execution Timeout Expired.
How to Grant ControlPoint Access to Web Applications and Content Databases (4288296)
ControlPoint Application Administrators must ensure that the ControlPoint Service Account has Full Control access rights to the Web application(s): a new Web application is added to a farm, a new content database has been added to a Web application, or the permissions for the ControlPoint Service Account have been changed in or deleted from the Web application's policy.
ControlPoint Performance Considerations (4307368)
This article has been created with the purpose of providing some pointers where to look at when experiencing Slow Performance in different aspects of the Application. ... SharePoint Environments can easily and quickly change overtime, and the resources allocated with them, settings and configurations you initially had might start causing performance issues along the road.
Where is ControlPoint Gathering Report Data From? (4298241)
It can be confusing at first to determine where is ControlPoint gathering data from. ... ControlPoint uses different sources to get data from its reports. ... Some reports are queried from the <strong>WSS Content Databases</strong>, some from the <strong>SharePoint Logging Databases</strong>, and also, some reports are gathered from CP own's <strong>xcAdmin Database</strong>, which relies on Discovery to populate its tables.
Audit Failure security event error (4313859)
Description: An account failed to log on. ... This error can be caused by orphaned AD accounts or accounts that do not have the necessary permissions. ... Proceed to add a new item within the ControlPoint settings list.
Can I use ADSI to make changes on the Service Account For ControlPoint / Sensitive Content Manager? (4298214)
Some users do not have the ability to log in through ADSI or Active Directory Users and Computers, this is used to grant permissions for users on the Service Accounts for both products. ... Some users do not have the ability to log in through ADSI or Active Directory Users and Computers, this is used to grant permissions for users on the Service Accounts for both products.
ControlPoint Policy not visible in Manage ControlPoint Policies (4336696)
User is unable to see any ControlPoint Policy in Manage ControlPoint Policies By default, only the Policy Owner or the ControlPoint Service Account will be able to see the policies under "Manage ControlPoint Policies".
ControlPoint is disabled error message after License has been reset and reactivated (4334103)
When you reactivate your license after it has been reset by the Licensing Team you find ControlPoint is still not working and you see an error message in the xcAdmin.log ... "Your licensed limit of xxxx users has been exceeded by xxxx%.
Exported Reports Only Include One Page of Results (4281871)
When running a report live through ControlPoint, and exporting that report to an external format (PDF or Excel), the exported report only contains the first page of results. ... Scheduled reports are unaffected and include the full data set.
While activating the Metalogix ControlPoint License, error encountered. (4274863)
While activating the Metalogix ControlPoint License, an error is encountered. ... The tag in xcClient.exe.config file is empty. ... This needs to have the ControlPoint service account name defined.
Where to find the license expiry date of Metalogix ControlPoint? (4274867)
Click On License. ... More information regarding Metalogix ControlPoint can be found here.
(Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) on Offline License Activation (4281887)
After following the Offline Licensing process for ControlPoint and generating a .dat file for license activation, attempting to apply the license results in the below error: ... (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
Performance Issues while attempting to expand items on the Hierarchy (4291265)
You can attempt to improve performance while loading Hierarchy by following this KB Article. ... "Apple Color Emoji", "Segoe UI Emoji", Helvetica, Arial, sans-serif;font-size: 14px;"> It bypasses a check for Farm Administrator rights that can cause significant performance issues for logged in users that are not Farm Administrators</span> <p>To enable running mode, please do the following:<br>1.
Loading this assembly would produce a different grant set from other instances. (4286763)
Attempting to access any ControlPoint ASPX page, or the ControlPoint Configuration Site, results in the below error: ... System.Web.HttpRuntime.EnsureFirstRequestInit(HttpContext context) +159 ... System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) +746
How to Manually Install Discovery Service (Versions prior to 8.0) (4218908)
Some environments might not allow you to install Discovery Service in the usual way. ... Here is a different approach to install it via command prompt Some environments might not allow you to install Discovery Service in the usual way.
Modifying Existing User and Group Permissions Levels (4281917)
<p>An out of box permission level is being used for end users in SharePoint: i.e. Contribute or Read. ... A new permission level has been created that modifies the permissions of one of these out of box levels, as SharePoint's default permission levels cannot be modified.</p><p>Can ControlPoint be used to remap all permissions at Level A to new permissions at Level B?</p> Due to the configuration of ControlPoint's xcAdmin database, we cannot map an out of box permission level back to a custom level An Enhancement Request has been opened for consideration in a future build of ControlPoint.
Schedule jobs not running (4306552)
Schedule jobs not running, all Schedule jobs showing pending. ... Start time: [12/10/2018 10:18:02]. ... Returning null. ... This was down to the <strong>Firewall blocking communication</strong> between the SharePoint timer job server and the SQL server where the xcAdmin database was located.
Discovery Issue since upgrading ControlPoint (4288311)
After reviewing the status of ControlPoint, noticed the following: A weekly Discovery was scheduled to run at 23/11/2018 at 6pm. ... The "Metalogix ControlPoint Discovery Service" is running, but no discovery got performed.
Report cannot be run in cached mode (4336688)
<p>When running a Site Permissions report you get following message</p><p>You have selected a site with "Include Children" option. Report cannot be run in cached mode with this selection</p> 'Use Cached Data' check box has been ticked in Parameters section remove the tick from 'Use Cached Data' option in Parameters
Discovery Service keeps crashing (4279417)
Discovery Service keeps crashing with the error message below: Event 7031: The Metalogix ControlPoint Discovery Service service terminated unexpectedly. ... It has done this 1 time(s). ... The following corrective action will be taken in 1000 milliseconds: Restart the service.
ControlPoint User Site Provisioning Request Error (4336676)
<div>User completes the form including the full URL using http for the new site. ... The site is supposed to be a subsite of the current site.
New Product Association
- Self Service Tools
- Knowledge Base
- Notifications & Alerts
- Product Support
- Software Downloads
- Technical Documentation
- User Forums
- Video Tutorials
- RSS Feed
- Contact Us
- Technical Support
- View All