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User Guide > Desktop Update Agent

To complete a migration project, a lightweight user desktop application called Desktop Update Agent (DUA) must be configured and deployed by administrators and run on users workstations. ... DUA pr...

Last Updated On: 11/22/2024
Product(s): On Demand Migration
Technical Documentation
Release Notes > About KACE Systems Management Appliance 14.1

KACE Systems Management Appliance is designed to automate device management, application deployment, patching, asset management, and Service Desk ticket management.

Last Updated On: 8/2/2024
Product(s): KACE Asset Management Appliance, KACE Service Desk, KACE Systems...
Technical Documentation
Release Notes > Post-update tasks

After the update, verify that the update was successful and verify settings as needed.

Last Updated On: 8/2/2024
Product(s): KACE Asset Management Appliance, KACE Service Desk, KACE Systems...
Technical Documentation
Release Notes > Product licensing

If you currently have a KACE Systems Management Appliance product license, no additional license is required. ... If you are using KACE Systems Management Appliance for the first time, see the appl...

Last Updated On: 8/2/2024
Product(s): KACE Asset Management Appliance, KACE Service Desk, KACE Systems...
Technical Documentation
Release Notes > Quest® KACE® Systems Management Appliance 14.1 Release Notes

Quest® KACE® Systems Management Appliance 14.1 Release Notes ... About KACE Systems Management Appliance 14.1 ... New features ... Resolved issues ... Known issues ... System requirements ... Produ...

Last Updated On: 8/2/2024
Product(s): KACE Asset Management Appliance, KACE Service Desk, KACE Systems...
Technical Documentation
Release Notes > System requirements

The minimum version required for installing KACE Systems Management Appliance 14.1 is 14.0. ... If your appliance is running an earlier version, you must update to the listed version before proceed...

Last Updated On: 8/2/2024
Product(s): KACE Asset Management Appliance, KACE Service Desk, KACE Systems...
Technical Documentation
Release Notes > Upload and apply an update manually

If you have an update file from Quest, you can upload that file manually to update the KACE Systems Management Appliance server. ... CAUTION: Never manually reboot the KACE Systems Management Appli...

Last Updated On: 8/2/2024
Product(s): KACE Asset Management Appliance, KACE Service Desk, KACE Systems...
Technical Documentation
Release Notes > About us

Legal notices ... Quest creates software solutions that make the benefits of new technology real in an increasingly complex IT landscape. ... From database and systems management, to Active Directo...

Last Updated On: 8/2/2024
Product(s): KACE Asset Management Appliance, KACE Service Desk, KACE Systems...
Technical Documentation
Release Notes > New features

This release of the KACE Systems Management Appliance includes the following new features. ... KACE Remote Control powered by Splashtop is a high-performance remote desktop software that provides s...

Last Updated On: 8/2/2024
Product(s): KACE Asset Management Appliance, KACE Service Desk, KACE Systems...
Technical Documentation
Release Notes > Legal notices

This guide contains proprietary information protected by copyright. ... The software described in this guide is furnished under a software license or nondisclosure agreement. ... This software may ...

Last Updated On: 8/2/2024
Product(s): KACE Asset Management Appliance, KACE Service Desk, KACE Systems...
Technical Documentation
Release Notes > Resolved Server issues

The following is a list of server issues resolved in this release. ... Resolved issue ... Issue ID ... Unable to create a new manual device when locale is set to German. ... K1-35909

Last Updated On: 8/2/2024
Product(s): KACE Asset Management Appliance, KACE Service Desk, KACE Systems...
Technical Documentation
Release Notes > Prepare for the update

An issue in the UEFI BIOS booting can be triggered during an upgrade. ... To prevent it, you must ensure that legacy BIOS booting is enabled. ... A power-down of the appliance prior to making a swi...

Last Updated On: 8/2/2024
Product(s): KACE Asset Management Appliance, KACE Service Desk, KACE Systems...
Technical Documentation
Release Notes > Verify successful completion

Verify successful completion by viewing the KACE Systems Management Appliance version number. ... 1. ... Go to the appliance Control Panel: ... If the Organization component is not enabled on the a...

Last Updated On: 8/2/2024
Product(s): KACE Asset Management Appliance, KACE Service Desk, KACE Systems...
Technical Documentation
Release Notes > Globalization

This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. ... This section does not re...

Last Updated On: 8/2/2024
Product(s): KACE Asset Management Appliance, KACE Service Desk, KACE Systems...
Technical Documentation
Release Notes > More resources

Additional information is available from the following:

Last Updated On: 8/2/2024
Product(s): KACE Asset Management Appliance, KACE Service Desk, KACE Systems...
Technical Documentation
Release Notes > Resolved issues

This section contains the issues resolved in this release:

Last Updated On: 8/2/2024
Product(s): KACE Asset Management Appliance, KACE Service Desk, KACE Systems...
Technical Documentation
Release Notes > Known issues

The following issues are known to exist at the time of this release. ... Known issue ... Issue ID ... Script does not report failure when a verify step in the script times out on the Agent device.

Last Updated On: 8/2/2024
Product(s): KACE Asset Management Appliance, KACE Service Desk, KACE Systems...
Technical Documentation
Release Notes > Update the KACE Systems Management Appliance server using an advertised update

You can update the KACE Systems Management Appliance server using an update that is advertised on the Dashboard page or on the Appliance Updates page of the Administrator Console. ... If the Organi...

Last Updated On: 8/2/2024
Product(s): KACE Asset Management Appliance, KACE Service Desk, KACE Systems...
Technical Documentation
User Guide > Monitoring the QoreStor system

This topic describes how you can monitor the current state of QoreStor operations on the Dashboard page.

Last Updated On: 8/1/2024
Product(s): QoreStor
Technical Documentation
User Guide > Configuring Cloud Reader

This topic introduces the Cloud Reader feature and related concepts and tasks. ... Refer to the subsequent topics and procedures in this section for more information.

Last Updated On: 8/1/2024
Product(s): QoreStor
Technical Documentation
Command Line Interface Reference Guide > system --show [--version]

Managing QoreStor > System > System Command Usage > system --show [--version] ... Displays information about the current QoreStor configuration. ... system --show [--storage] [--license] [--verbose...

Last Updated On: 8/1/2024
Product(s): QoreStor
Technical Documentation
User Guide > Using the QoreStor command line interface

QoreStor includes a custom shell implementation that simplifies command line access. ... As a superuser, you can use the command /opt/qorestor/bin/setup_qs_user <username> to configure an existing ...

Last Updated On: 8/1/2024
Product(s): QoreStor
Technical Documentation
User Guide > Troubleshooting error conditions

To troubleshoot error conditions that disrupt your normal QoreStor operations, complete the following: ... Generate a QoreStor diagnostics log file bundle if one has not already been automatically ...

Last Updated On: 8/1/2024
Product(s): QoreStor
Technical Documentation
User Guide > Understanding RDA immutabilty

RDA immutability provides protection from overwrites and deletes on backup files. ... This technology is present by default for RDS containers, but not all backups are protected by default. ... Bac...

Last Updated On: 8/1/2024
Product(s): QoreStor
Technical Documentation
User Guide > Supported virtual tape library access protocols

QoreStor supports the following virtual tape library (VTL) tape access protocols.

Last Updated On: 8/1/2024
Product(s): QoreStor
Technical Documentation
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