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Using an older version of Toad for Oracle Subscription how to install additional entitled products once the license key has been updated to a higher edition of Toad? (4303088)
The Toad version is 15.1 or a previous version. ... They have purchased a bundle edition of Toad for Oracle Subscription. ... How does one install the additional entitled products, such as SQL Optimizer?
How to delete an organization in the license portal? (4299799)
If an organization is no longer required, or it has been created by accident it can be removed by going to the Organization Settings tab (shown below) and clicking the Remove Organization button.
How to add people to an organization and assign them roles in the license portal? (4299825)
How to add people to an organization and assign them roles in the Database Tools License Portal? ... Follow the below steps using the License Portal to assign Admin roles for an organization: ... Prerequisite:
How to obtain information about the license portal user roles? (4303094)
To make the management of licenses and people using those licenses easier the Database Tools License Portal uses Roles Based Access Control. ... Using Roles Based Access Control enables different people in a team to be assigned different roles depending on what they are responsible for.
How to create an organization in the license portal? (4299784)
How to create an organization in the portal? ... Organizations are created to help with managing and organizing multiple licenses and a number of users. ... Review the Organizations KB article for details of benefits and determine if it's applicable in your environment.
Roles and permissions matrix of the license portal. (4307587)
The license portal provides Roles Based Access Control feature to make the management of licenses and people using those licenses easier. ... To help make it easier to see what permissions each role has refer to matrix below that lists each role and the permissions that the role has.
Best Practices to access or administer licenses for an organization. (4299803)
Best Practices to access or administer licenses for an organization. ... To effectively manage licenses for an organization, it is recommended to have multiple owners or administrators assigned to that license.
How to enable Dark Mode in Toad for Oracle 15.1? (4332822)
It is possible to switch to dark mode in Toad for Oracle 15.1? <p>"Dark Mode" and several other new color themes are now available via View | Toad Options | Color Schemes.</p><p><img src=" https://prod-support-images-cfm.s3.amazonaws.com/KB_1-86UGS83_darkmode.png" alt=""></img></p>
How to add licenses to an organization in the license portal? (4299789)
How to add licenses to an organization in the Database Tools License Portal ? ... Follow the below steps using the License Portal to add licenses to an organization: ... From the Overview page locate the organization and select it
How to obtain information about the license portal organizations? (4305330)
In the Database Tools License Portal an organization can be created to help companies manage certain Quest product licenses and to provide access to those products for their team members. ... For example, an organization would normally be created using the name of the user company e.g "Acme".
Log4j Vulnerability CVE-2021-44228 (4273218)
Are Toad products affected by the Log4j vulnerability CVE-2021-44228? <p><strong>Toad for Oracle:</strong><br>Toad for Oracle does not use Log4j. Therefore this vulnerability does not affect the product.<br>Toad for Oracle uses OraLDAPClntNN.dll (where NN is oracle version number like 12, 18, 19, etc)</p><p><br>It's unclear if Oracle LDAP client this uses Log4j, but believe this is not the case. </p><p>Some more information about the exploit:<br>"An attacker who can control log messages or log message parameters can execute arbitrary code loaded from LDAP servers when message lookup substitution is enabled"<br><br>Toad doesn't use any log message lookup substitution. The only messages we get from LDAP are numeric error codes, and Toad does not use any lookup substitution on them, or anything else.</p><p><br><strong>Toad Edge:</strong><br>Toad Edge doesn't use Log4j 2, but does use Log4 1.2.17<br><br>The range for this particular security vulnerability (CVE-2021-44228) is Log 4j 2.x to Log4j 2.15.0-rc1<br>Also, Toad Edge is not a server based application. The attack needs to happen over HTTP(S) requests.<br><br><br><strong>Unaffected products:</strong></p><p>Toad for Oracle</p><p>Toad for Oracle Editions</p><p>Toad for SQL Server</p><p>Toad for DB2</p><p>Toad for SAP</p><p>Toad for Data Point</p><p>Toad Intelligence Central</p><p>Toad Data Modeler</p><p>Toad Edge</p><p>SQL Navigator</p><p>SQL Optimizer for Oracle</p><p>SQL Optimizer for SQL Server</p><p>SQL Optimizer for DB2 LUW</p><p>SQL Optimizer for DB2 ZOS</p><p>SQL Optimizer for SAP</p><p>Benchmark Factory for Databases</p><p>Code Tester for Oracle</p><p>Toad DevOps Toolkit</p><p></p><p>Spotlight on Oracle</p><p>Spotlight on SAP</p><p>Spotlight on DB2 LUW</p><p></p>
SQL Tracker does not start when used with subscription licensing (4278408)
SQL Tracked returns error about missing licensing when is installed and used under subscription licensing.
Problem Launching Quest Space Manager with LiveReorg from Toad - "Quest Space Manager not found" (4229568)
Toad Space Manager is set up correctly, and the Server Side Objects are installed in the Toad schema. ... The multi-colored box icon is used to launch a separate space management tool called Quest Space Manager with LiveReorg.
The trial key is visible after entering the commercial one. (4270391)
In the licensing windows in Toad, both the trial and the subscription license are shown. ... However, Toad is still showing an information that this is a trial version The trial key is a fully functional key, with no restrictions in functionality.
Message "Our records indicate that you are no longer current on maintenance.." even if the maintenance is valid. (4273423)
The error message starting with "Our records indicate that you are no longer current on maintenance.." appears after trying to download the installation package from Support Portal. ... <p>This message appears when there is not a valid maintenance contract.<br>If you have a maintenance contract , please log out of the portal and clear your cache.
Error "ORA-01460: unimplemented or unreasonable conversion requested" when opening a package in Schema Browser (4283440)
When opening the Schema Browser | Packages tab and clicking on any existing valid Package, the following error appears:<br>"ORA-01460: unimplemented or unreasonable conversion requested".
Required oracle client version for Toad 14.1 (4329971)
What Oracle clients are supported by Toad for Oracle 14.1 <div>The following Oracle Clients are supported by Toad for Oracle 14.1:</div><div> </div><div>Oracle Client or Instant Client 10.2.0.5</div><div>Oracle Client or Instant Client 11.2.0.1/11.2.0.3</div><div>Oracle Client or Instant Client 12c Release 1 and 2</div><div>Oracle Client or Instant Client 18c</div><div>Oracle Client or Instant Client 19c</div><div>Note: You must use the 32-bit version of Toad with the 32-bit Oracle client, and the 64-bit version of Toad with the 64-bit Oracle client.</div><div> </div><div> </div><div>All this information can be found on the <a href="https://support.quest.com/technical-documents/toad-for-oracle/14.1/release-notes" target="_blank">Release Notes</a></div><div><br></div><div> </div>
Receiving "Error Validating License" message after sign-in authentication in Toad. (4266407)
What must be done to allow Toad for Oracle subscription to communicate with the licensing server? ... Register your license at https://www.toadworld.com/ by clicking Licenses at the top right corner of the page.
Cannot register license for the Toad for Oracle Subscription. (4273791)
When logging to Toad for Oracle Subscription the message that appears says, that there is no valid license even if the license can be seen in the licensing portal on Toad World. ... License is not activated.
Toad launch error: "Javascript is disabled in your browser" (4370260)
Click the Security tab and click Custom level...<br>3. ... Scroll down to the Scripting section and enable the setting<br>4. ... If changes are made, reboot the machine
How to enable approval-based license provisioning in the license portal? (4369156)
Follow the below steps using the License Portal to configure the License Provisioning setting of a license. ... Prerequisite: Having permission to make the adjust the setting: License Owner, Admin or Organization Owner
License portal roles and definitions (4371130)
License portal roles and definitions The database tools license portal provides Roles Based Access Control feature to make the management of licenses and people using those licenses easier. ... Using the following roles enables different people in a team to be assigned different roles depending on their responsibilities.
Error in License Portal: "License type cannot be added to Organization." received when adding a license (4371088)
Error in License Portal: "License type cannot be added to Organization." received when adding a license The license is a trial license automatically provisioned by the product to another user.
Error in License Portal: "This License has no available seats" received when adding a license (4370036)
Error "This License has no available seats" received when adding a license in License Portal. ... <p> </p> <p>All seats of the license have been consumed by other users. ... A seat must become available in order to add the license to your account.</p>
How to audit the events and changes of a license or organization in the license portal? (4369155)
How to audit the events and changes of a license or organization in the Database Tools License Portal? ... The License Portal allows license owners and admins to view the activity of licenses and organizations.
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