The History window records:
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Changes to the information displayed in the Description and Resolution fields. To view changes to the contents of the Description and Resolution fields, select the History row. Details of the changes will be displayed on the bottom of the window. |
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Whenever objects associated with the CSR (if any) are added, locked, unlocked, reserved, or removed. To view detailed information, click a record labeled Object Activity. This information will be displayed on the bottom of the window. For each activity, the window displays the type of activity, the object name and type, the environment the object is located in, and the developer who initiated the action. |
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