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MessageStats 7.8.1 - Reports User Guide

Upgrading MessageStats Overview Typical MessageStats Upgrade Scenarios Moving the MessageStats Database Moving and Upgrading MessageStats Moving Custom Reports and Report Subscriptions Viewing, Creating, and Editing MessageStats Reports My Reports and Corporate Reports Exchange Executive Summaries Reports Exchange Organizations Reports Exchange Server Reports Exchange Content Analysis Reports Exchange Mailboxes Reports Exchange Mail Contacts Reports Exchange Distribution Groups Reports Exchange Public Folders Reports Exchange Storage Reports Exchange Internet Reports Exchange Inventory Reports Migration Reports MessageStats Gathering Reports Appendix A: How to Read the Reports Report Filter Definitions

About Size and Quotas Reports

The Mailbox Sizes and Quotas reports allows you to view and analyze mailbox size and quota information across the entire Exchange organization.

The reports show information about both the primary mailbox and the archive mailbox, if it exists. For a user, you can see the individual size or each type of mailbox, and the aggregated total size for both the primary and archive mailbox.

If you have defined Mailbox Exclusions in the MessageStats Console, information for the excluded mailbox is still included in statistical reports, such as the Mailbox Sizes report.

 
Table 3. Mailbox Sizes and Quotas reports.
Report
Description
Filters

Mailbox Sizes

This report shows the largest mailboxes in your organization and their associated sizes. You can include the size of archive mailboxes in the size totals.

NOTE: Server-specific filters, such as Server/DAG or Database DN, apply to the primary mailbox only.

You can right-click on a heading and use the Insert Field option to add additional information to the report. You can insert custom attributes, user information such as mobile telephone number, or mailbox information such as the object GUID in Active Directory.

The Mailbox Sizes report provides links that allow you to drill down to more detailed information. Click a name in the Display Name column to display the Mailbox Profile report.
•
Date
•
Select Top
•
Display Options
•
Mailbox Size
•
Show Mailboxes
•
Display Name
•
Department
•
Office
•
Company
•
Distribution Group
•
Database Distinguished Name
•
Organizational Unit
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Mailbox Quotas

The Mailbox Quotas report provides information about the quotas that are set for the largest mailboxes across your Exchange organization.

NOTE: Server-specific filters, such as Server/DAG or Database DN, apply to the primary mailbox only.

The report provides links that allow you to drill down to more detailed information. Click a name in the Display Name column to display the Mailbox Profile report.
•
Date
•
Select Top
•
Display Options
•
Mailbox Quota
•
Show Mailboxes
•
Date/Time Display
•
Display Name
•
Department
•
Office
•
Company
•
Distribution Group
•
Database Distinguished Name
•
Organizational Unit
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Archive Mailbox Sizes

This report shows the largest archive mailboxes in your organization and their associated sizes.

You can right-click on a heading and use the Insert Field option to add additional information to the report.

•
Date
•
Select Top
•
Display Options
•
Show Mailboxes
•
Display Name
•
Department
•
Office
•
Company
•
Distribution Group
•
Database Distinguished Name
•
Organizational Unit
•
Server/DAG
•
Server Roles
•
Region
•
Organization

About Top Senders and Receivers Reports

The Top Senders and Receivers reports provide data about the top email senders and receivers, focused on internal traffic between Exchange servers within your organization. Information on the top senders and receivers by quantity and volume allows you to monitor usage of the email system by focusing on the patterns of the biggest resource consumers.

 
Table 4. Top Senders and Receivers reports.
Report
Description
Filters

Top Senders and Receivers By Messages

This report provides data about the top email senders and receivers over a specific period of time, grouped by the total number of messages sent or received.

You can right-click on a heading and use the Insert Field option to add additional information. You can insert user details such as mobile telephone number, or mailbox information such as the object GUID in Active Directory.
•
Date
•
Select Top
•
Display Options
•
Department
•
Office
•
Company
•
Distribution Group
•
Database Distinguished Name
•
Organizational Unit
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Top Senders and Receivers By Volume

This report provides data about the top email senders and receivers over a specific period of time, grouped by the total volume of messages sent or received.

You can right-click on a heading and use the Insert Field option to add additional information. You can insert user details such as mobile telephone number, or mailbox information such as the object GUID in Active Directory.
•
Date
•
Select Top
•
Display Options
•
Department
•
Office
•
Company
•
Distribution Group
•
Database Distinguished Name
•
Organizational Unit
•
Server/DAG
•
Server Roles
•
Region
•
Organization

About Top Internet Senders and Receivers Reports

The Top Internet Senders and Receivers reports provide data on the top email senders and receivers. The report is focused on the traffic between the Exchange organization and the Internet.

You can use information on the Internet Top Senders and Receivers report to monitor the appropriateness of email use between the corporation and external organizations. For example, a researcher or sales person might normally have a high volume of internet mail. However, it might be unusual for a quality control analyst to have a high volume of internet mail.

Although mail contacts are internal to your Exchange environment, they point to external SMTP addresses. As such, mail contacts are marked as external on the Top Internet Users reports.

Determining Which Messages are from External Internet Sites

MessageStats uses an internal SMTP namespaces list to determine if a domain is an internal site. You can specify additional internal SMTP namespaces to the internal namespaces list using the SMTP Namespaces property page. For information about how internal namespaces are determined, see About the Internal SMTP Namespace list .

 
Table 5. Top Internet Senders and Receivers reports.
Report
Description
Filters

Top Internet Senders and Receivers By Messages

This report provides the top Internet mail senders or receivers over a specific period of time, determined by the total number of messages sent or received.

It shows the mailbox users in your organization who send the most email messages to internet addresses. It also show the mailbox users who receive the most email messages from internet addresses.

You can right-click on a heading and use the Insert Field option to add additional information. You can insert user details such as mobile telephone number, or mailbox information such as the object GUID in Active Directory.
•
Date
•
Select Top
•
Display Options
•
Department
•
Office
•
Company
•
Distribution Group
•
Database Distinguished Name
•
Organizational Unit
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Top Internet Senders and Receivers By Volume

This report provides the top Internet email senders or receivers over a specific period of time, determined by the total volume of messages sent or received.

It shows the mailbox users who send the largest volume of email messages to internet addresses. It also shows the mailbox users who receive the largest volume of email messages from internet addresses.

You can right-click on a heading and use the Insert Field option to add additional information. You can insert user details such as mobile telephone number, or mailbox information such as the object GUID in Active Directory.
•
Date
•
Select Top
•
Display Options
•
Department
•
Office
•
Company
•
Distribution Group
•
Database Distinguished Name
•
Organizational Unit
•
Server/DAG
•
Server Roles
•
Region
•
Organization

About Mailbox Activity Reports

The Mailbox Activity reports show Exchange server activity from a mailbox perspective. These reports detail the user (mailbox) activities in an Exchange organization, such as sending and receiving messages. The Internal vs. External report expands the information include detail about where the traffic originates.

In the Mailbox Activity reports, MessageStats breaks down the number of internal and external messages sent either through MAPI or SMTP-based clients. You can right-click on a column heading and insert fields (that include Internal Exchange, Internal Other) to show this information.

 
Table 6. Mailbox Activity reports.
Report
Description
Filters

Mailbox Activity Summary

This report provides mailbox usage data, showing the users who have sent and received the most physical messages during the specified date range. This report answers the question, “How many physical email messages did my users receive in their mailboxes, and how many new messages did those users create?”

NOTE: This report does not indicate whether the message source is internal or external, nor does it record or specify the number of intended recipients. This report counts the number of times the user clicks Send.

You can right-click on a heading and use the Insert Field option to add additional information such as the manager name or the mailbox object GUID in Active Directory.
•
Date
•
Detail Level
•
Display Options
•
Display Name
•
Department
•
Office
•
Company
•
Distribution Group
•
Organizational Unit
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Mailbox Activity Internal vs. External

This report provides a day-to-day account of sent and received messages for a mailbox, but includes the following advanced details:

•
Details of internal message traffic
•
Details of external message traffic

MessageStats uses an internal SMTP namespaces list to determine if messages are internal. To add additional SMTP namespaces to the internal namespaces list, use the SMTP Namespaces property page. For information about how internal namespaces are determined, see About the Internal SMTP Namespace list .

You can right-click on a heading and use the Insert Field option to add additional information such as the manager name or the mailbox object GUID in Active Directory.

Click a name in the Display Name column to display the Mailbox Sizes report.

•
Date
•
Detail Level
•
Display Options
•
Display Name
•
Department
•
Office
•
Company
•
Distribution Group
•
Organizational Unit
•
Server/DAG
•
Server Roles
•
Region
•
Organization
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