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Enterprise Reporter 3.2.2 - Installation and Deployment Guide

Product Overview Installation Considerations for Enterprise Reporter Installing and Configuring Enterprise Reporter Managing Your Enterprise Reporter Deployment Troubleshooting Issues with Enterprise Reporter Appendix: Database Content Wizard Appendix: Encryption Key Manager Appendix: Log Viewer

Troubleshooting Issues with Enterprise Reporter

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Troubleshooting Installation Issues

Although the installation should proceed smoothly if proper credentials are used, there are some environmental and security issues to consider.

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Connecting to a SQL Server®

You must be able to connect to a SQL Server® in order to complete the installation. If you are attempting to connect to a server, and none appear in the browse list, try these solutions:

Ensure the SQL Server® is configured to receive remote connections.
Type the SQL Server® name directly in the text box.

Issues with Multi-Domain Controller Environments

If you have multiple domain controllers, an issue can occur during the database creation. If the security groups are created on one domain controller, and another domain controller to which the roles have not yet replicated is queried, your installation may fail.

In this case, wait until all domain controllers have replicated, and then create a new database and connect to it using the Database Wizard. For more information, see Using the Database Wizard to Create or Connect a Database .

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