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Enterprise Reporter 3.2.1 - Installation and Deployment Guide

Product Overview Installation Considerations for Enterprise Reporter Installing and Configuring Enterprise Reporter Managing Your Enterprise Reporter Deployment Troubleshooting Issues with Enterprise Reporter Appendix: Database Content Wizard Appendix: Encryption Key Manager Appendix: Log Viewer

Upgrading Enterprise Reporter

The following sections outline how to upgrade Enterprise Reporter.

Preparing to Upgrade Enterprise Reporter

There are four components that you can upgrade: the Enterprise Reporter server, the Configuration Manager, the Report Manager, and the Database Wizard. All components of Enterprise Reporter must be upgraded before it can function correctly and can be upgraded using a single installer.

Prior to upgrading the components, all Enterprise Reporter components must be shut down. While the upgrade is in progress, data collection will stop and no reports will run. Be sure to plan the timing of the upgrade accordingly and inform your users that they will be able to resume reporting once the upgrade is complete.

The system, permission, and port requirements for an upgrade are the same as those for installing Enterprise Reporter. For more information, see Before You Install Enterprise Reporter

In summary, to upgrade Enterprise Reporter, you must:

Upgrading Enterprise Reporter Components

There are four components that you can upgrade: the Enterprise Reporter server, the Configuration Manager, the Report Manager, and the Database Wizard. These can be upgraded using a single installer. Prior to upgrading the components, all Enterprise Reporter components must be shut down.

2
Under Discovery Management, click Manage Discoveries and stop any running Discoveries.
3
Under Discovery Management, click Manage Discovery Clusters.
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Select the Discovery Nodes tab, then select all nodes and click Stop Node and wait for the nodes to stop.
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Run Autorun.exe.
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On the Home page, click the Enterprise Reporter Setup tab.
This service account must be able to access the SQL Server® where the Enterprise Reporter database resides.
Click Next.
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Click Install.
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Click Close and the Database Wizard will start.
For the next steps, see To upgrade an Enterprise Reporter database .
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If you are starting the Database Wizard from the Start menu, click the Start menu and select All Programs|Quest|Enterprise Reporter|Database Wizard and click Next.
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Choose Select/Upgrade Existing Database and click Next.
You can either type the SQL Server® name or browse to it. If you browse, you will see all SQL Servers® in your subnet that are configured to advertise their presence. If you do not see your server on the list, you must type the name.
Enterprise Reporter connects to the SQL Server® using Windows® authentication by default. If you want to connect using SQL credentials, enter them.
Click Cancel to further modify the Security Group Types or the Security Group Names.
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When the upgrade completes successfully, click OK to open the Encryption Key manager.
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Select the Export Key option to create an encryption key backup file. For more information, see Exporting a Key File .
Select the Import Key option to import an encryption key backup file. For more information, see Importing a Key File .

Upgrading Enterprise Reporter Nodes

Enterprise Reporter nodes must be the same version as the Enterprise Reporter server. Nodes can be upgraded in groups or individually.

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To display the nodes, select Manage Discovery Clusters and click the Discovery Nodes tab.
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