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Enterprise Reporter 3.2.1 - Installation and Deployment Guide

Product Overview Installation Considerations for Enterprise Reporter Installing and Configuring Enterprise Reporter Managing Your Enterprise Reporter Deployment Troubleshooting Issues with Enterprise Reporter Appendix: Database Content Wizard Appendix: Encryption Key Manager Appendix: Log Viewer

Resolving Issues in the Configuration Manager

The Configuration Manager is used to configure your data collection. Collecting data involves your network security, which can occasionally cause problems.

Node Issues

Node Deployment Issues

If something goes wrong with your node deployment, you can manually install and configure the node. When you manually install a node, it appears in the Configuration Manager as an unassociated node.

Technical Documentation. 

For more information, see What does the status of a node or cluster indicate?

If necessary, use the Control Panel to uninstall the node.

For more information about the service credentials required by the node, see the Discovery Credential(Alternate Credential) Details chapter in the Quest Enterprise Reporter Configuration Manager User Guide in the Technical Documentation. 

For more information about the service credentials required by the node, see Node Credential and Alternate Credential Details for On-Premises Discoveries.

When the node is installed, associate it with a cluster. For more information, see Dealing with Unassociated Nodes .

Dealing with Unassociated Nodes

An unassociated node is one that has been either manually installed, or left behind from a previous installation of Reporter. You can either uninstall the node, or associate the node with a cluster.

3
Click Associate Node(s) with Selected Cluster.
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