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DR Series Software 4.0 - Administrator Guide

Introducing the DR Series system documentation Introducing the DR Series system Setting up the DR Series system Configuring the DR Series system settings Managing containers Managing replications Monitoring the DR Series system Using GlobalView Configuring and using Rapid NFS and Rapid CIFS Configuring and using Rapid Data Access with NetVault Backup and with vRanger Configuring and using RDA with OST
Understanding RDA with OST Guidelines Terminology Supported RDA with OST software and components Best Practices: RDA with OST and the DR Series System Setting client-side optimization Configuring an LSU Installing the RDA with OST plug-in Configuring DR Series system information using NetBackup Backing Up Data From a DR Series System (NetBackup) Using Backup Exec with a DR Series system (Windows) Understanding the OST CLI commands Understanding RDA with OST Plug-In Diagnostic Logs Collecting Diagnostics Using a Linux Utility Guidelines for Gathering Media Server Information
Configuring and using VTL Configuring and Using Encryption at Rest Support, maintenance, and troubleshooting Supported Ports in a DR Series System

The Dell Restore Manager (RM) utility can be used to restore the DR Series system software. RM can be used when a non-recoverable hardware or software failure prevents the DR Series system from functioning correctly.

RM can also be used to reset the system back to its initial factory settings when moving it from a test environment to a production environment. RM supports the following two modes:

•
Recover Appliance—in Recover Appliance mode, RM reinstalls the operating system and attempts to recover the prior system configuration and the data residing in the containers.
 
NOTE: To use the Recover Appliance mode, you must use an RM build that is compatible with the DR Series system software version that was running before the OS reset was attempted.
•
Factory Reset—in a Factory Reset mode, RM reinstalls the operating system and resets the system configuration back to the original factory state. It is important to note that when doing a factory reset, all of the containers and the data in the containers gets deleted.
 
CAUTION: Using the Factory Reset mode deletes all of the DR Series system data. The Factory Reset mode must only be used when the container data is no longer needed.
 
 
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Downloading the Restore Manager

Downloading the Restore Manager

The Restore Manager (RM) utility runs from a USB boot key that contains the RM image, which must first be downloaded from the Quest Support site.

Using your browser, go to support.quest.com/dr-series, select your specific DR model and then navigate to Software Downloads.
2.
Under Restore Manager, locate the version you want to download, and click the Download button. If you are not logged in, you may be prompted to log in with your registered Quest account.
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Creating the Restore Manager USB key

Creating the Restore Manager USB key

To create a Restore Manager (RM) USB key, you must first download the RM image (.img) file from the Quest Support site, and then transfer it to a USB key. The USB key must be a minimum of 4 GB (Gigabytes) in size or larger. Windows USB image tools can be used to transfer the RM image when they meet the following conditions:

Support using the .img file format
•
Support using a direct block-to-block device copy to ensure that the USB key is bootable

To transfer the RM image to the USB key on a Linux or Unix system, perform the following:

1.
Copy the downloaded RM image file to a Linux or Unix system.
2.
Insert the USB key into an available USB port on the Linux or Unix system.
Make note of the device name that is reported by the operating system (for example, /dev/sdc4).
3.
Do not locally mount the USB device to a file system at this time.
4.
Copy the RM image to the USB key using the dd command:
dd if=<path to .img file> of=<usb device> bs=4096k

For example:

dd if=/root/DR-RM-1.05.03.313-2.1.0851.2.img of=/dev/sdc4 bs=4096
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Running the Restore Manager (RM)

Running the Restore Manager (RM)

To run the Restore Manager (RM) utility, boot the DR Series system using the RM USB key created in Creating the RM USB key).

Insert the RM USB key into an available USB port on the system.
You can also use the virtual media option of iDRAC to remotely load the RM USB key. For more information, see Configuring and Using Virtual Media in the Integrated Dell Remote Access Controller 6 (iDRAC6) User Guide at support.dell.com/support/edocs/software/smdrac3/.
2.
Boot the DR Series system using the RM USB key.
3.
During the time when the Power-On Self-Test (POST) screen displays, press F11 to load the Boot Manager.
4.
Within the Boot Manager, navigate to the system hard drive (C:), select the USB key as the boot device, and press <Enter>.
5.
After a few minutes, Restore Manager loads and displays its main screen.
6.
Select the desired Restore mode (either Recover Appliance or Factory Reset).
7.
Enter the confirmation string, and press <Enter> to proceed.
 
CAUTION: The Factory Reset mode deletes all DR Series data. The Factory Reset mode should only be used when the container data is no longer needed.
 
NOTE: After Restore Manager completes, only the administrator account will remain enabled. To re-enable the root or service accounts, see the DR Series system CLI user --enable --user command in the DR Series System Command Line Reference Guide.
 
NOTE: If you had previously joined the DR Series system to any Active Directory Services (ADS) domain before running Restore Manager, after it completes you will need to manually rejoin the desired ADS domain. For information about joining an ADS domain, see Configuring Active Directory Settings.
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