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Rapid Recovery 6.7 - User Guide

Introduction to Rapid Recovery The Core Console Repositories Core settings Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Snapshots and recovery points Managing privacy Encryption Authentication Replication Events Reporting VM export Restoring data Bare metal restore
About bare metal restore Differences in bare metal restore for Windows and Linux machines Understanding boot CD creation for Windows machines Managing a Linux boot image Performing a bare metal restore using the Restore Machine Wizard Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts Core Console references REST APIs Glossary

Restoring from an attached archive

There are two ways you can restore data from an archive: You can use an archive as a source for a bare metal restore (BMR); or you can attach an archive, mount a recovery point from the archive, and then restore the archived data.

When you attach an archive, it appears under Attached Archives on the Archives page of the Core Console, while the contents of the archive become accessible from the left navigation area. The contents appear under the name of the archive. Machines that were archived appear as recovery-points-only machines so that you can access the recovery points in the same way that you would for a currently protected machine: by mounting a recovery point, locating the item that you want to recover, and using Windows Explorer to copy and paste the item to your destination.

There are advantages to restoring from an attached archive rather than importing an archive to a repository.

  • Restoring from an attached archive saves the time you may spend importing an entire archive to a repository.
  • Also, when you import an archive, the archived recovery points are added to the repository.
    Because these archived recovery points are likely the oldest items in the repository, they may be rolled up according to your retention policy during the next nightly job. (Although, this action does not delete them from the archive; you could re-import them the next day.)
  • Lastly, the Core remembers the attachment association with archives, even after you detach an archive, making it easier and faster to attach the archive again later.

    You can remove the association by deleting the attachment.

To restore data from an attached archive, complete the following steps using the related links:

NOTE: The procedure for restoring from an attached archive assumes that you already have an archive of rolled-up recovery points.

  1. Attach the archive.
  2. Mount the recovery point that contains the data that you want to recover.
  3. Restore data using any of the following methods:
    • Restore data, such as file or folder, from the recovery point.
    • Restore the entire recovery point.
    • Export the recovery point to a virtual machine.

For more information, see the following related topics:

Mail Restore in Rapid Recovery

The Mail Restore feature in Rapid Recovery lets you restore a mailbox, folder, or item — such as a message, calendar event, or contact — from the data store of a protected Exchange Server machine. You can restore your selection to a recovery folder, to the original source, or to one or more PST files.

You can access the Mail Restore page from the [More] (More) menu of the Rapid Recovery Core Console. From there, you can complete the following actions:

  • Open an Exchange database
  • Restore an item from the open database
  • Close the database
  • Search for an item in the open database

For more information, see Opening an Exchange database in Rapid Recovery Core and Restoring a mail item in Rapid Recovery.

Mail Restore prerequisites

Before you can restore mail items, you must meet the following prerequisites:

  • Outlook 2007 or later is installed on the Core machine.
  • There is at least one profile configured in Microsoft Outlook.
  • The Outlook profile has full-control permissions, including Send As and Receive As permissions. For more information, see Granting the required permissions in Microsoft Exchange Server.
  • The Outlook Cached Exchange Mode option under the Outlook profile associated with Rapid Recovery is disabled.
  • The Core machine is in the same domain as the Exchange database.
  • The required Exchange database is open and you are on the Mail Restore page of the Rapid Recovery Core Console. For more information, see Opening an Exchange database in Rapid Recovery Core.

Without the proper permissions and an instance of Outlook installed on the Core machine, it is not possible to perform Exchange-item recovery, even if the Exchange server is protected by a Rapid Recovery Core.

Granting the required permissions in Microsoft Exchange Server

Certain permissions must be set on Microsoft Exchange Server to complete a recovery with Rapid Recovery. For example, add the Administrator role to the mailbox, and then grant full access permission to the mailboxes you want to restore. The procedures for these permissions are specific to the version of Exchange installed on the server.

Rapid Recovery requires that you have full access permissions in Exchange to complete a recovery. For Exchange 2016, 2013, and 2010, you need to add a mailbox as a member of a role group and then grant full access permissions for the mailbox.

For more information about setting permissions for Exchange, refer to the following topics found on the Microsoft Web site http://www.technet.com, which contains a knowledge base of helpful procedures and topics that pertain to Microsoft Exchange:

NOTE: Use the drop-down list below the topic title to select your version of Exchange, when applicable.

  • Add-MailboxPermission. All Exchange versions. Shows how to use the Add-MailboxPermission cmdlet to grant Full Access permissions for a mailbox.

    NOTE: You must have the proper role permissions to complete these procedures. Refer to the topic, Role Management Permissions on http://www.technet.com for the required permissions.

  • Permissions. Exchange 2016, 2013, and 2010 only. Provides an overview of permissions topics for the selected version of Exchange.
  • Manage Role Group Members. Exchange 2016 and 2013 only. Provides instructions for using the Exchange Administration Center (EAC) to add members to a role group, and using the Shell to add members to a role group.
  • Add Members to a Role Group. Exchange 2010 only. Provides instructions for using the Exchange Administration Center (EAC) to add members to a role group, and using the Shell to add members to a role group.
  • Manage Full Access Permissions. Exchange 2010 and 2007 only. Provides instructions for how to use the Exchange Management Console (EMC) or the Shell to manage Full Access permissions for a mailbox.

    NOTE: You must have the proper role permissions to complete these procedures. Refer to the topic, Role Management Permissions, and then Role Groups on http://www.technet.com to determine which permissions are required.

  • Allow Mailbox Access. Exchange 2010 and 2007 only. Explains how to use the Exchange Management Console to grant the Full Access permission for a mailbox.

    NOTE: Any administrator delegated with Exchange administrator permissions must be a member of the local administrators group. Microsoft does not recommend delegating local administrator permissions to Exchange Recipient or Exchange View Only administrator roles.

  • How to Add a User or Group to an Administrator Role. Exchange 2007 only. Explains how to use the Exchange Management Console (EMC) to add a user or group to an administrator role.

For more information, see the following topics in the Mailbox Restore for Exchange 6.3 User Guide.

  • Mailbox Restore system requirements
  • Microsoft Outlook criteria
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