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DoSnapshotSet failed with error: 'Expected provider error. Check the event log for details.' (4378871)
Backups fail during the snapshot creation phase with the following error message: ... Check the event log for details.' ... Operation: Automatically choosing a diff-area volume Processing EndPrepareSnapshots Context: Execution Context: System Provider "
Export Fails with Error: Task 'Create virtual machine snapshot' failed: File was not found. For more details open events on ESXi host/vCenter (0x80131500) (4378853)
Export job failed for some virtual machines. ... On the logs, an entry similar to the following was found: ... ERROR {Timestamp} [447] - Replay.Core.Implementation.Export.ExportQueueEntry () Export task '{Job ID}' failed
Failure to mount an encrypted recovery point TevoMountReplay failed with error -2146233088 (0x80131500 - Unknown error (0x80131500)) (4037913)
After perfroming an in-place OS upgrade and re-installing Rapid Recovery the encrypted recovery points will not mount. ... TevoMountReplay failed with error -2146233088 (0x80131500 - Unknown error (0x80131500))
Cluster Shared Volume Backup Fails With ASR Writer VSS Error (4037912)
All nodes backups successfully, only the CSV fails on backup. ... Failure is during PrepareForBackup phase and 0 data is transferred before jobs fails. ... Stack Trace Example: ... Root cause is under investigation.
Rapid Recovery self-signed certificates versus signed public third-party certificates (4036097)
By default Rapid Recovery uses self-signed certificates for encrypted communication. ... These self-signed certificates may show up as a vulnerability during a security audit. ... However, self-signed certificates are not inherently insecure, it is dependent on how and why they are used.
Excluding File Folders from Volume Backups (4035396)
This article addresses the ability to exclude file folders from volume backups in Rapid Recovery. ... Rapid Recovery are block level backup solutions; therefore, there is not an option to merely backup a single file or directory, as the software backs up the entire volume at the block level.
Migrating Agents from One Repository to Another (4034504)
This article describes the steps necessary to migrate agents from one repository to another. ... Rapid Recovery version 6.10 and newer allows the migration of recovery points from one repository to another on the same core, To do this you need to follow these steps:
How to Create and Consume a Seed Drive for Replication (4038774)
When you establish replication, unless you specify the use a seed drive, the source Core begins transmitting all of the recovery points for the selected machines to the target Core. ... Transmitting your data over the network can take a good deal of time.
SQL Attachability Check fails with "CREATE DATABASE or ALTER DATABASE failed" Error Message (4033492)
Attachability fails with the following error: ... at Microsoft.SqlServer.Management.Common.ConnectionManager.ExecuteTSql(ExecuteTSqlAction action, Object execObject, DataSet fillDataSet, Boolean catchException)
Rapid Recovery 6.10 released (4378720)
Migration of protected machines between DVM repositories ... The status of events(Green and Red) in the event logs is clearer for colorblind users ... Added support for VMware vSphere 8.0.3 ... Added support for Windows 11 version 24H2
Replication Failure: An Argument Was Unexpectedly Null in Code Located In Or Called By ‘HttpContent. (4033376)
Replication failures occur on the base image after previously successful incremental snapshots. ... An argument was unexpectedly null in code located in or called by 'HttpContent.ReadAsString' ... at Replay.Core.Implementation.Replication.Jobs.ReplicationJob.SyncRemoteReplicationJob(TimeSpan syncTimeout, CancellationToken cancellationToken) at Replay.Core.Implementation.Replication.Jobs.ReplicationJob.DoJob(CancellationToken cancellationToken) at System.Threading.Tasks.Task.Execute()
How to Edit Group Information within the License Portal (4033442)
This article serves as a “How-to” guide for users seeking to edit group information within the License Portal. ... During the course of maintenance, it may become necessary for you to edit group information within the License Portal.
Mailbox Restore TevoMountReplay Error (4033434)
The following error appears during an attempt to perform a Mailbox Restore on a remote machine using the Local Mount Utility (LMU): ... This error will occur if the recovery point(s) will not mount.
VSS SqlServerWriter Errors (4033424)
There may be instances in which the system reports a VSS SqlServerWriter error. ... These instances are listed below. ... A VSS writer has rejected an event with error 0x800423f4, The writer experienced a non-transient error.
How Rapid Recovery Global Deduplication Minimizes your Disk Storage Needs (4033431)
This article describes the global deduplication feature of Rapid Recovery and how it minimizes disk storage needs. ... Conventional backup applications typically perform repetitive full backups on a regular basis (daily, weekly, monthly, and so on).
Settings and Functions for Protected SQL Servers (4039526)
If you are protecting a Microsoft SQL Server in your Core, there are additional settings you can configure in the Rapid Recovery Core Console, and there are additional functions you can perform. ... For the most up-to-date and detailed information regarding SQL Agents, see Settings and function for protected SQL servers in the Rapid Recovery User Guide located at Rapid Recovery Technical Documentation.
Calculations to Convert the Changed Block Size to Snapshot Size (4033336)
This article explains how to calculate the snapshot size from the changed block size recorded in logs. ... Understanding this conversion helps in estimating storage usage within the Recovery Points tab of the Core Console.
How to Configure the Mongo Database Settings (4041384)
By default, this database is installed locally on the Core machine. ... Adjust events retention periods. ... Modify the connection pool size for concurrent connections. ... Connect to a different MongoDB instance on another Core or a separate machine.
Managing DVM Repositories (4038646)
This article details the steps in creating, extending, and modify a DVM Repository on a software (non DL appliance) core. ... For detailed information regarding DVM Repositories, search for "repositories" for the latest information and instruction in our User Guides.
Rapid Recovery Archiving to QoreStor S3 (4376223)
Rapid Recovery includes an archiving feature for long term storage of backups. ... Archives can be created on-demand, or more commonly archives can be scheduled for automatic creation. ... Why QoreStor
Supported Linux Kernel versions by Rapid Recovery agent 6.9 (4376438)
For each Rapid Recovery release, our R&D team implements the support and performs exhaustive testing for newer Linux kernel versions. ... The table below shows all the supported kernels by each operating system.
Rapid Recovery Core Interface Continuously Asks For Credentials When Launching It Using The FQDN or IP Address (4043688)
Accessing the RR WebUI using the server name in any browser installed locally will log you in without asking for credentials. ... Accessing the RR WebUI using the FQDN or IP address in any browser installed locally will prompt for the correct credentials.
Core/Agent will not start automatically after reboot. (4033293)
Core or Agent will not start automatically after reboot with the error “Error 1053: The service did not respond to the start or control request in a timely fashion” ... Delay start does not help.
Moving Installed Cores to a New Group in the License Portal (4033335)
During the course of routine maintenance, it may become necessary to move previously installed Cores from the root account to different subgroups within the AppAssure/Rapid Recovery License Portal.
Does Quest Data Protection products have SOC 2 compliance, and/or ISO 27001 certifications? (4372548)
Some organizations require compliance certifications such as SOC 2 or ISO 27001 when evaluating vendor security and risk management. ... This article clarifies Quest Data Protection products' compliance with these standards.
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