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NetVault 13.0 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

Exporting tapes to entry/exit ports

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In the list of devices, click the icon to open the library that contains the tape, and then click the Slots link or the corresponding Manage Slots button to open the Slot Browser.
When you issue the Open Port command, NetVault puts a software lock on library so that it knows that the port door is going to be opened.
When you issue the Close Door command, NetVault knows that you have physically closed the port door, and it removes the lock on the library.

Restarting ACSLS or NDMP Libraries

If an ACSLS or NDMP library encounters a network problem, use the following procedure to restart the library. The Restart method restarts the network and socket connections by removing them and adding the library again.

3
On the Tape Library Management page, click Restart.

Importing shadow tapes (NetApp VTL)

The NetApp VTL Shadow Tape option allows you to quickly import a tape from the shadow tape pool whenever possible instead of obtaining the physical tape.

To use shadow tapes, you need to do the following:

Configure the Enable Shadow Tapes option on the filer and library containing the virtual tapes. For more information about enabling shadow tapes, consult the relevant NetApp VTL documentation.

With shadow tapes enabled, whenever a virtual tape is exported to a physical tape, the virtual tape is moved to the shadow tape pool. The shadow tape pool is invisible to the backup application and it is not listed as part of a virtual library, but it is available for quick access if the physical tape is later imported. It is also available for reading if the physical tape is stored off-site or is otherwise unavailable.

The NetApp VTL manages the space used by shadow tapes. It can delete a shadow tape if more space is required for the new backup data. The administrator can set a preferred retention time for shadow tapes. If the retention period has not expired, the NetApp VTL sends a notification before deleting the shadow tape.

Note the following:

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On the Tape Library Management page, click Import Media.
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In the Media Barcode list, select or type the barcode for the tapes that you want to import.
5
Click Import.

Removing a tape library

You can use the following procedure to remove a tape library that is no longer required.

When you remove a tape library, it does not delete the media information from the NetVault Database. You can use the media on any other library that supports the media type. Scanning is not required if you use the media in the same NetVault domain. In a different NetVault Domain, you must scan the media to access the backups.

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On the Tape Library Management page, click Remove, and then in the confirmation dialog box, click OK.
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